Book Hertz car rentals in Philadelphia

Mon 5/29 Pick-up
Thu 6/1 Drop-off
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Reviews for Hertz in Philadelphia

  • All reviews 100%
7.0/10 Good
Based on 114 reviews
  • 6.6
  • 6.7
  • 5.6
  • 5.2

Recent reviews

Most recent
    4.4 Okay
    May 22 2017
    Cons: We had booked a mini van @$50/day; this was prepaid reservation. When we reached the counter, Hertz offered us an upgrade. Initially, they were offering it at the daily total rate of $75/day. We didn't go for it; we said we may consider daily total rate of $60/day (i.e. additional $10 per day) & no more than that since we do not really need a bigger car. The staff discussed among themselves at said that's fine - $60/day rate. We had already paid for 3 days - so the only charge I was expecting is the difference in rate - max of $30 (3 days @ $10/day additional for upgrade). However, when we came home and checked the credit card statements, they charged us additional $60/day. We called the billing office who immediately said they can give us a 25-30% break; looks like this is a scam that Hertz is running - for them to offer us that discount right away was surprising; they were not willing to listen to us and asked us to call the counter we picked up the car from. Call them and manager is supposed to call us back - its over 4 days and we are still waiting for that call. Very frustrating experience. Didn't expect that they will fool us - this is cheating....
    6.8 Good
    May 20 2017
    Wrong car for the job
    Pros: The people were great. Making the reservation was easy, pick up was smooth and drop off after hours was easy.
    Cons: I picked the wrong car. I was told to go to the Gold Level cars and pick one out. I didn't even think about the fact that some cars do not have cruise this day and age. Mine didn't, which I didn't notice until 30 minutes into my 12 hour drive. The AC couldn't keep up with the outside temp of 86. Crappy car, good service.
    4.4 Okay
    May 10 2017
    Car Rental Pickup Location Error
    Pros: Employees were polite and efficient. Car was clean and performed well.
    Cons: The booking agency I used made a mistake in the pickup location of the car. This resulted in an additional charge of $165.00. Hertz would not honor the original booking arrangement and I had to pay the additional fees. I WILL NOT ever rent from Hertz again and will advise all of my fellow travelers (both business and pleasure) to not use Hertz.
    2.0 Poor
    May 9 2017
    I would never recommend Hertz to anyone
    Cons: I didn't have a major credit card, only a debit card, and even though I had already pre-paid for the car in advance they wouldn't let me pick it up. Then they charged me $25 to cancel the car. Their customer service was the worst I've ever seen. I can't imagine a worse travel experience.

Where can I find Hertz car rentals in Philadelphia?

2951 Market Street, Hertz car rentals


2951 Market Street


+1 215 492 2958