Reviews for Hertz in Philadelphia
- All reviews 100%
Oct 14 2016
Bad drop off location
Cons: Being from California, I was completely unfamiliar with central Philadelphia so when the drop off address is WRONG and also doesn't specify that it's not a Hertz, but instead a Marriott valet, that can cause quite the stress before a flight. Needless to say, I got lost. At drop off I was rushed and left my pillow in the back seat unknowingly- you would think the man who took the car would say something to me, but he didn't..oh well.
Oct 12 2016
Sep 19 2016
No Car Available at Airport
Pros: Not a thing.
Cons: Got to the airport caught the Airport Shuttle as directed, no Car at Hertz Airport location. Was directed to a place one hour and 40 minutes away, they said they could give us a car for 700 for a week. Walked out caught the shuttle back to the Airport...finally got a car from Enterprise and got to our hotel room at Midnight. Never again will I book a car on Kayak
Aug 13 2016
Cons: I was told to go to the airport because they did not have any cars. The airport is 30mins away. Once I arrived at the airport I was told that my reservation would not be honored. I had to return to the first location who all of a sudden had a car to rent. The first location promised me that I would be give a free day for the inconvenience that was not honored. The whole rental was a nightmare. The gas tank meter did not work so I was never sure of the gas level. Once I returned the car I had to wait another 20 mins while they made sure the gas meter was indeed broke.