Book Hertz car rentals in Reno

Sun 9/24
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Mon 9/25
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Reviews for Hertz in Reno

  • All reviews 100%
7.5/10 Good
Based on 179 reviews
  • 6.7
  • 6.4
  • 6.1
  • 6.0

Recent reviews

Most recent
    10.0 Excellent
    Intermediate
    Sep 20 2017
    CarRentals.com
    Pros: Hertz fixed the screw up with CarRentals.com, Hertz customer service is great!!
    Cons: The original rental was thru CarRentals.com. It appears that after you prepay for your car rental, it is virtually impossible to get any Customer Service from them. I had to contact Expedia (parent Co) to get an email address to contact them. Bad service. Would NOT EVER use them!!!!
    5.2 Okay
    Intermediate
    Sep 19 2017
    POOR COMMUNICATIONS!!!!
    Cons: There are three Hertz pickup places in Reno. I called several times before leaving and was told that I could pick up my rental about 200' from where we arrived on Amtrak in Harrahs. I went in gave the apparently new lady my confirmation #. She checked and my car was not there and there were no cars available at that location. After about 20 minutes she located our car about 5 miles away. I asked how we were to get there with our bags. After another 20 minutes she told us to go stand on the curb and someone would show up. When the Hertz shuttle showed up the driver was VERY helpful. When I got to the right place, another seemingly new employee said I had to wait for the car to be serviced and that it would arrive with a 1/4 full gas tank. I said , NO WAY! And the car finally was available with a full tank. I had made this reservation way ahead of time and have never had such poor service from Hertz!
    8.0 Excellent
    SUV
    Sep 17 2017
    Nice clean car but had issues with the overall process
    Pros: Clean car
    Cons: The website did not say (or if it did it was buried in the fine print) that the driver needed to have a CREDIT card in their name and that a DEBIT card would not be acceptable. I was paying for the rental but would not be traveling in the car, so I had to use my credit card and be listed as the primary driver and the intended driver would be a second driver - at an additional charge. I thought this was deceptive since we were not aware of that at the time of the online booking. Also, the rental car company had no record of the purchase of third party insurance made at the time of booking, so that required more questions and paperwork.
    10.0 Excellent
    Compact
    Sep 1 2017
    Pros: Pick up and drop off was very fast and easy, with no surprises.

Where can I find Hertz car rentals in Reno?

219 N. Center Street, Hertz car rentals

Address

219 N. Center Street

Phone

+1 775 785 2650
Hertz