Book Hertz car rentals at Santa Ana J. Wayne/Orange Cnty Airport

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Traveler rating

Excellent

45

Good

15

Okay

24

Mediocre

16

Poor

0

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pick up the carlocation was closed

car was cleanwrong location

rented a carcustomer service

car availablegreat experience

pick up and dropcredit card

friendly staffnever rent

4.0

Pros:Way too busy and disorganized. If you have a rental all ready hooked up, you should be able to get to your car right away. I had to wait in line for over an hour with people who just landed then decided to get a rental...they didn't have a credit card, wanted to pay cash, weren't sure when they would be returning the car etc...Really? How about us business travelers who already paid? do I need to go somewhere else to get to my hotel after a long flight?Reviewed Jun 30 2021

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4.0

Pros:Pickup went well. Dropoff was the worst experience I've ever hadCons:No phone support to help with potentially dangerous situation at drop off. A stranger was lurking at the Hertz dropoff parking lot questioning me as I tried to return the car and no one from Hertz picked up the phone to assist with the unsafe conditionsReviewed Jun 14 2021

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8.0

Pros:Staff at pickup and drop-off did a fine job. Agent was very efficient and helpful. I was pressed for time, and did not get a clear explanation of the insurance coverage differences. Had circumstances been different, I would have appreciated more explanation of options.Cons:Rental charges now are exorbitant and take advantage of the situation we are all In. I expect higher charges and realize the companies have also taken a big hit during the pandemic. I will avoid rentals, however, when there is any other option, because I resent being taken advantage of.Reviewed Jun 12 2021

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4.0

Pros:Car was very clean and was at six cylinder that I orderedCons:I had to search the Internet for the customer service number as there was an issue with the car. Then the representative gave me the manufacturers phone number.Reviewed Jun 7 2021

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6.0

Pros:Car was clean and comfortable.Cons:Wait time to pick up carReviewed May 17 2021

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8.0

Pros:Relatively cheap cost. Quick pick up.Cons:Counter clerk was a bit rude and snippy at first. Car was not very clean (had dried coffee/juice on the console and steering wheel, etc.)Reviewed May 7 2021

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10.0

Pros:I received a near new Pacifica mini-van that made a long trip much more pleasant for both my wife and me and, oh yes, our three cats too. We had it for one week as this was a one way trip from CA to ID. Pickup and drop-off was very easy, smooth and quick. I also opted for the insurance and no gas fill up upon return. Oh yea, unlimited miles included.Cons:It was pricey but seeing as how it was one way and from California it was expected I guess. Not sure if the vehicle was checked over from the previous renter but I found what looked like that someone had keyed the left side and there was what looked like a scrape on the same side on the sliding side door. At drop-off I had to fill in a form stating that it was there when I picked up the vehicle and since it was in underground parking I didn't see it until I got it home.Reviewed May 4 2021

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10.0

Pros:Good customer service no long waitReviewed Mar 7 2021

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8.0

Pros:The vehicle was bigger and more luxurious than the one we had booked. We had booked a Nissan Pathfinder and were upgraded to a Chevy Tahoe XLT with leather interior and apple carplay. The employee, Mrs Cibrian at the Hertz in John Wayne Airport was polite, efficient and overall very pleasant to do business with.Cons:The vehicle started off great but after about 30 miles began to make brake noise and the braked began to fade and the vehicle would shake and squeal when coming to a stop.Reviewed Jan 2 2021

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6.0

Pros:Pick up was okCons:Returned car pretty much full tank but needle was marginally under full and they made me go refill it or would charge me $36-40. Wasted time topping it off for $5-6 more which was less than 2 gallons. They be actin pettyReviewed Dec 28 2020

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2.0

Cons:Car smelled of smoke and cheap perfume. Car was a tin can so poorly made.Reviewed Dec 24 2020

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6.0

Pros:They were fineCons:Lack of staffingReviewed Dec 22 2020

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• 6.8 /10Avis Car Rentals at SNA
• 6.9 /10Thrifty Car Rentals at SNA
• 8.0 /10National Car Rentals at SNA
• 6.7 /10Budget Car Rentals at SNA
• 8.5 /10Alamo Car Rentals at SNA
• 8.7 /10Enterprise Car Rentals at SNA
• 7.3 /10Dollar Car Rentals at SNA

• How much does it cost to rent a car from Hertz at Santa Ana J. Wayne/Orange Cnty Airport?

  On average a rental car from Hertz at Santa Ana J. Wayne/Orange Cnty Airport costs $73 per day.

• What is the most popular rental car from Hertz at Santa Ana J. Wayne/Orange Cnty Airport?

  Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Hertz at Santa Ana J. Wayne/Orange Cnty Airport.

• Where can I find Hertz car rentals at Santa Ana J. Wayne/Orange Cnty Airport?

  19051 Airport Way North is the closest Hertz rental location to Santa Ana J. Wayne/Orange Cnty Airport. The telephone number for this location is +1 949 224 9700.

• Does Hertz offer shuttle or airport pick-up services from Santa Ana J. Wayne/Orange Cnty Airport (SNA)?

  Yes