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6.0
Car interior and exterior were still dirty.Reviewed Sep 11 2023
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2.0
A one day rental is over priced for a compact vehicle. Pick up took over 1 hr. Drop off: closed upon scheduled arrival time at 2pm and had to wait over 35min for the office to open (20+min more than the sign said on the door), which is ridiculous bc it was still unannounced since the scheduled time was 2pm. Basically causing delays of almost 23rd in our plans. Not professional or acceptable to repeat business with BudgetReviewed Aug 19 2023
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2.0
Horrible customer serviceReviewed Aug 1 2023
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2.0
I didn’t get the car I reserved The car was dirty on the inside and outside.Reviewed May 22 2023
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4.0
The pick up wait time was horrendous. They had one person working the counter and said person seemed more focused on chatting up the customer they were working with instead of recognizing they needed to expedite the check out process to get to the other customers,Reviewed May 9 2023
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4.0
The car I received said it was a Mid size suv but it was more like a compact every other mid size sub I've received is alot bigger then the one I got it was very uncomfortable I didn't feel safe in it and I'm not a big person and it was tiny for meReviewed Apr 15 2023
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8.0
Pick up and drop off was easyReviewed Apr 10 2023
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8.0
It took over an hour to pick up our car. There were about 8 customers in line ahead of us. The car was parked nearby when we finally got through the line and our checkout process went quickly with our reservation.Reviewed Apr 5 2023
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10.0
Easy to rent. All went smooth. Inside floors could have been vacuumed. Was dirty Inside when first getting in the car.Reviewed Mar 20 2023
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6.0
I had put a convertible mustang and received a Camaro that was not convertible. This was my only complaint other than that they were great.Reviewed Mar 6 2023
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2.0
I booked an SUV and they offered me a Camero or Challenger. Then had to wait 20 minutes for them to find me an SUV and the gentleman helping me could not get in contact with other people to assist us faster. I don't think the car was cleaned very well or wiped down prior to giving us the keys, but overall it was fine. Dropping off the car was possibly the worst experience I could imagine. I got there before they closed and waited almost 20 minutes until someone came to help me. The woman was rude and told me I had to use the drop box because they were closed, though I was there prior to closing. If she had assisted me upon arrival, I would have returned the car a day early and not had to pay for the extra day but the lack of customer service and willingness to help me costed me an extra $150. I would not drop off at this location again unless it was made aware prior that you need to use the drop box and not talk to anyone.Reviewed Feb 22 2023
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8.0
The car had some issues - felt wobbly with highway driving and made a loud sound. My husband planned to tell them at drop off but they rushed him through, were rude, and didn't give him an opportunity to talk with anyone. Trying to help out before it's rented out again but weren't able to. Pick up experience at the beginning was great and the price was better than other rental places.Reviewed Jan 19 2023
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