Hertz Car Rentals in Somerville from $29/day

4.4 Okay

Minivan

Jul 30 2017

Promised minivan - given SUV

Pros: The car was clean and new.

Cons: We had 6 people - 4 adults, 2 kids (both in car seats, basically giving them the "footprint" of obese adults). When I arrived, I was told that there were "no minivans anywhere in the Boston area." We had stuff on our laps, under seats, anywhere we could cram it. My rate was not adjusted. I was simply told I could return the car with the gas tank "on fumes." BFD - like a $20 fill up avoided for a week of severe discomfort. If I can't be assured of the car I rent, why should I use Kayak or Hertz?

2.0 Poor

Economy

May 30 2017

You book a car for me from a site that was closed when I flew in.

Pros: You left me with no car. You booked a site that is closed on the hours that I flew in and flew out. It was impossible to get the car. I will never book a car through you again. Very displeased.

Cons: You left me with no car. You booked a site that is closed on the hours that I flew in and flew out. It was impossible to get the car. I will never book a car through you again. Very displeased.

7.2 Good

Minivan

May 11 2017

Pros: The service, friendly

7.2 Good

Economy

Apr 21 2017

Strong smell of smoke

Pros: The staff at the two Hertz offices were excellent and courteous.

Cons: Car stank of smoke! Despite the air freshener they had placed in the car, it was pretty awful.

10.0 Excellent

Full-size

Jan 5 2017

Perfect Service!

Pros: By far the cheapest company to rent a car. We were really happy with the car's excellent condition and had a lot fun driving it.

10.0 Excellent

Intermediate

Dec 19 2016

Very helpful!

Pros: I forgot my cell phone in the rental car and wasn't able to get it until later the next day because of my schedule. The employees kept it safe for me and even charged it! Thank you!

2.0 Poor

Intermediate

Dec 11 2016

Egregious overcharging

Cons: I was billed 1,341.09 USD for a three day car rental. Hertz has so far failed to correct the error.

2.0 Poor

Economy

Oct 3 2016

Unable to pick up car location closed.

Cons: I had to cancel my reservation because it was scheduled after the store was closed.

9.6 Excellent

Compact

Sep 21 2016

Overall great experiences

Pros: The guy was very friendly and helpful. The transaction was smooth and easy. The car was clean, and the ride was comfortable.

Cons: The only problem was when I tried to reduce the length of the reservation by one day, it became 50% more expensive. I later learnt that it was because I booked it via Kayak for the weekly rate. I wish I was informed of this to avoid the confusion and better plan my vacation.

7.2 Good

Minivan

Sep 5 2016

Pros: employees were very nice and helpful

Cons: building/office was old and run down--seemed dirty.

10.0 Excellent

Compact

Aug 30 2016

Pros: I left keys in drop box but all great there too

10.0 Excellent

Compact

Apr 20 2016

Pros: Easy and convenient, nice people, good car

7.6 Good

Intermediate

Apr 1 2016

Cons: some problems finding the right child seat

8.8 Excellent

Compact

Jan 3 2016

good value

Pros: pick up and drop off were easy, car performed well good mpg

Cons: no cruise control

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