Rent a Jaguar in Ithaca

The original car smelled of smoke. I asked to change the date of the rental and if that would also change my rental price. I was told no, but later they charged me more and unfortunately there was no way to dispute it since it was my word against theirs.

10.0 Wonderful

Dec 2019

Pros:

Really easy to book and great customer service!

10.0 Wonderful

Jan 2017

Pros:

Friendly service, great price!

10.0 Wonderful

Sep 2016

Pros:

Great customer service, speedy check-out process, received a clean and gas efficient car...I have no complaints!

9.2 Wonderful

Sep 2016

Cons:

All insurances are bought, why young driver charge is still needed?

2.0 Poor

Aug 2016

Cons:

First they didn't lift a finger to help my wife with a minor mistake she made on our original reservation (snippy, essentially "It's your mistake so it's your problem"). Okay, I made a second reservation to correct the problem with the first (simply wanted an earlier pickup time), I arrived to find they had NO CAR AT ALL. "We're sold out." A car came in early as I was speaking to them. They refused to rent it to me even though I HAD A RESERVATION. Thanks for nothing! Horrible, frustrating, expensive (ended up renting from Avis at the airport) experience. I recommend that you stay away from Enterprise in Ithaca.

Avis

7.9

Good

28 reviews

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

7.8

Value for money

7.8

One location in Ithaca

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Locations in Ithaca

1 Culligan Drive

+1 607 257 0441

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

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10.0 Wonderful

May 2021

Pros:

The staff was friendly, helpful and professional.

7.2 Good

Jun 2019

Pros:

the lady at the court when I dropped off was unbelievably rude! Very disappointing.

10.0 Wonderful

Jun 2019

Pros:

Very small airport, so there was only one desk and the line was short!

Cons:

The rental car parking area is not covered, which is not great if it is raining and you are lugging your suitcases through puddles to get to the car.

10.0 Wonderful

Jan 2019

Pros:

This was my first time ever renting a car, so I was a little nervous, but Avis was such a great company to go with! The whole process was very easy, I spent no more than 10 minutes picking up my car and even less time dropping it off in the city I traveled to. Thanks Avis!

Cons:

The only issue I had was that my credit card expiration date was entered incorrectly, and I had to call to correct this issue the following week. It took about 20 minutes over the phone to get it resolved but everything else went great!

2.0 Poor

Mar 2018

Pros:

They did not have the car ready on time. The customer representative was rude.

10.0 Wonderful

Feb 2017

Cons:

the car was to small for me .i am 6ft i banged my head when i got in .

Hertz

7.1

Good

18 reviews

Cleanliness

8.4

Comfort

7.9

Pick-up/Drop-off

6.7

Value for money

6.7

One location in Ithaca

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Locations in Ithaca

1 Culligan Drive

+1 607 257 8677

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	10:00 - 14:00

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Reviews

8.0 Very good

Sep 2019

Pros:

Car

Cons:

Customer service

7.2 Good

Jun 2019

Pros:

- Clean car that was in the desired category

Cons:

- Very limited staff availability for pick-up and drop-off

10.0 Wonderful

Apr 2018

Pros:

Read above

Cons:

Read above

5.2 Fair

Mar 2018

Cons:

The very tight grace period of 30 mins if you are late to drop off the car, will be a reason why I would make sure not to rent a car from them anymore!!!!

7.6 Good

Dec 2017

Pros:

They helped us change drop off locations

Cons:

The windshield washer was either Frozen or broken but we couldn't clean the windshield driving on dirty winter streets which left us feeling a bit inconvenienced and unsafe.

8.0 Very good

Nov 2017

Pros:

Everything went smoothly with the rental itself. Although I have not yet seen the final charges on my credit card statement, so cannot comment on that as yet.

Cons:

While checking out the car the customer representative asked me to choose among certain rental options in a way that made it appear as if the stated choices were obligatory. For instance, he indicated that when I returned the car I could choose between two options for refueling (both of which incur extra fees). There are, in fact, three options for refueling, the third being refueling the car oneself (in this case the cheapest option). We went back and forth for several minutes discussing the two former refueling options before I saw a sign indicating that I could, in fact, refuel the car myself. Had I not seen this sign I would have been unwittingly led into spending additional money. In a similar vein, I was asked if I would like a particular model of vehicle. I realized that I was, again, being unwittingly guided into spending more money on an upgrade rather than a choice among equally priced cars. My recommendation is that it should be fine to rent a vehicle from the Ithaca Airport Hertz office so long as one comes prepared to avoid the verbal traps that are set; carefully laid traps which are intended to make one unwittingly cough up additional money.

62 travelers who rented a car in Ithaca gave the car agency they used an average rating of 7.9

Rent a Jaguar in Ithaca

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