Rent a BMW in Ithaca

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Useful Info

Budget

8.5

Very good

Read 3 reviews

Best rated

Cleanliness

9.4

Comfort

9.2

Pick-up/Drop-off

8.0

Value for money

8.1

One location in Ithaca

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Locations in Ithaca

1 Culligan Drive

+1 607 257 0441

Monday	07:00 - 18:00
Tuesday	07:00 - 18:00
Wednesday	07:00 - 18:00
Thursday	07:00 - 18:00
Friday	07:00 - 18:00
Saturday	09:00 - 13:00
Sunday	09:00 - 13:00

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Reviews

2.0 Poor

Anonymous, Dec 2024

Supplier choice

After leaving the small airport near my home with the car, I discovered damage to the rear bumper that I had not been made aware of. I tried to call customer service (not wanting to be charged for damage I did not cause). I went through their automatic system (even though it was a local call, my call went to their call center). After 15 minutes on hold, I decided the best thing to do was return to the airport (20 minutes away.) I remained on hold. Finally, as I pulled into the airport, someone came on the line. I had been on hold for 30 minutes. At that point, I opted to go into the airport and speak with an agent in person. It turns out, the damage was recorded in their system-- but I had not been notified of it. This was an understandable error. What was not understandable: a thirty minute wait time to speak to customer service. A recording kept coming on as I waited, "Your call is very important to us." It became clear that was not the case.

8.0 Very good

Shannon W, May 2021

Cons:

Drop off

10.0 Wonderful

Anonymous, Oct 2020

Pros:

Staff was excellent

Enterprise Rent-A-Car

8.4

Very good

Read 2 reviews

Cleanliness

8.8

Comfort

8.4

Pick-up/Drop-off

7.6

Value for money

8.8

One location in Ithaca

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Locations in Ithaca

803 Cascadilla St

+1 607 275 9000

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	10:00 - 14:00

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Reviews

4.0 Mediocre

Tuesday, Jun 2020

Cons:

The original car smelled of smoke. I asked to change the date of the rental and if that would also change my rental price. I was told no, but later they charged me more and unfortunately there was no way to dispute it since it was my word against theirs.

Avis

7.6

Good

Read 6 reviews

Cleanliness

7.4

Comfort

7.4

Pick-up/Drop-off

8.0

Value for money

7.4