Would you like to save as your currency permanently or for this visit only?
It is relatively newly built and the air conditioning WORKS unlike many other hotels in Rome, Milan, LaSpezia, Siena and other towns we stayed in. It is very far from the main tourist attractions - so take heed that you will be a 20-30 minute metro ride/wait from anything touristy to do.
Air cond. doesn't work well
The man at the reception did not speak English. So when I made a call, we could not have a conversation. We had to walk a little bit from the closest metro station but the hotel was good!
Efficiency of staff (e.g. arranging taxis), relatively easy access to public transport. Sparse breakfast selection, intra-hotel noise, shower cubicle in need of upgrade, including partly non-functioning soap dispenser; scarcity of conveniently close restaurants, area unexpectedly dirty (although this cannot be laid at the door of the hotel)
The hotel seemed like quite a lot of money for what you got. It wasn't in a location close to the main attractions, and there weren't any real special services. I paid the same amount for a hotel in Spain and got a lot more for the value. We asked for a non smoking room but there were people smoking in the hall outside our room. The internet was very expensive. 3 euro for an hour. But in general it was clean and very quiet.
Room was clean and spacey. Internet was charged even on web site it says that it is free. One woman on reception was not so friendly and hardly spoke English.
I was really satisfied, no problems. What concerns breakfasts, sweet food products prevailed over the others (honey, jam, no cheese, sweet croissants only).
Hotel was very close to the Mostra d'Oltremare, which is occasionally used for concerts (as in my case, Laura Pausini). Basic stuff that you need is there, but nothing too fancy. Internet is available, but not in the rooms; and not sure if wi-fi is available to the users, I was directed to the lobby pc. Somewhat larger minibar, so you can cool your own drinks. Larger room with three beds, while I booked a double room, was nice, I like space. Very friendly staff. Breakfast was ok, bit basic, but quite the same as most other hotels I've visited in Italy/France. Paid parking is available just outside the hotel and at the time of my stay (saturday/sunday) plenty of space available at a nice price; also at that time) The room's decoration is very outdated, could use a renovation. Bathroom is quite basic and the shower is quite old (rusty knob, dirty shower curtain). By default there's no clean-my-room/do-not-disturb flyer in the room, perhaps you can get it at the reception. Internet wasn't available in the rooms, but according to the reception guy, they are working on that. Quite difficult to find, even for (Ercolano) local taxi driver. Breakfast was not on the roof, but downstairs.
Service and staff were excellent and very helpful; nice breakfast and clean rooms. The area around the hotel is not nice; it feels a bit unsafe, even for Naples