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the reception was wonderful there was mould in the bathroom and the bed had springs poking from it. the room service cost was 54 euro for a salad and sandwich...ridiculous
The locations was very good and the buffet breakfast was also very good. The other hotel amenities were mediocre and the hotel was understaffed. The decor in the rooms needs updating. There were stains on the bedspread and the chair was broken.
Fabulous, character filled, old world style but with up to the minute luxury. The most beautiful hotel bedroom overlooking the Bay of Naples. If our holiday had finished after our stay at Grand Hotel Parkers, I would have still been happy! We got directions from the car hire company at Naples airport, which were pretty direct, however we later followed the hotels own sign posting which took us through hair-raising narrow side streets! Next day we drove the easiest route away from the hotel and down to Pompeii, so just get good directions!
Great location with panoramic views of the city. I believe it is trading on a great name but needs a little over hall. Dinner was great Bit of a walk / taxi ride to other places. Dreadful bathroom manager needs to stay in the room to see that there is no light available while in the shower. Shower dated could be turned around and there would be a fine shower space
Great decor, location, and friendly service. The whole place feels grand and otherworldly. Very tasteful.
The views from the restaurant, bar and roof terrace, looking over the Bay of Naples, is quite superb. Our own room, situated at the side of the hotel, had no view. However, those rooms with a frontal position all have excellent views.
Service & Location
almost nothing) 3 star in realitty- small rooms, old looking, bad location
Enjoyable stay, away from the busy part of the city. Great view over the bay
We arrived at the hotel around lunch time and found a very warm welcome with a simple check in and were shown to our room to find a lovely bottle of wine and some cakes awaiting. During our stay we found all the staff very helpful. We visited the hotel resturant on our last evening and had a very enjoyable meal.
old fashioned and charming.
Breakfast was great and taken in a wonderful room The staff, which was very rude and unpolite, there wasn't the desk in the room, they cleaned very bad, they threw objects without replacing them and they, they changed the position of my stuff.
Antonio was a most gracious and helpful host ,really a wonderful man .The hotel is in a good location and rooms are spacious enough and our balcony was great Thanks Antonio !
location, friendly staff but not very good at English. They were very welcoming to our group of teenage students.
Friendly staff. They don't speak english, but some of them spoke russian. That was quite a surpise. Good breakfast it was a little noisy
Clean, comfortable, staff friendly and in nice location within Naples N/A
The area that the hotel was in was very nice, a more affluent suburb of Naples. I felt safe in this area as i wouldnt have in other areas of the city. It was only a short walk to the Amadeo metro station. The hotel has recently been renovated and it has a simple but elegant decor. No-one spoke even rudimentary English, so I found it quite challenging to ask questions of the staff.
View from room was wonderful, staff was helpful, breakfast was still Italian (croissant, juice and coffee). Hotel might be located in one of the best (judging on tidyness and surroundings) places in Napoli. It's not the very heart of city, but I was really glad that we were not living in city centre. If you go by foot from Metro station, it's some hill to climb to get there. But it's possible to use 'funicolare' (which is quite fun) and it's always view from the hill that makes climbing worthy.
Good location if you want to stay in this part of town. Great view from hotel. Ideal for city or romantic break away. Walk up from the station to the hotel. Better to get a taxi.
Very clean and tidy, some lovely touc hes in the layout with sitting space and terrace; good position, close to metro and funiculare and to best shopping area. Easy access to main station for visits to other towns and tourist spots.
The hotel's location worked out very well for us. It was in a quiet part of the city, but within walking distance of the main tourist attractions and shopping areas.
It's at convenient location. The deluxe double room was big, clean and nice. The hotel does not have any signboard so need to ask people where is it even if you are in front of it.
Excellent location, in a vibrant neighbourhood and next door to funicular station, 2 blocks away from a second station. Nonrenovared pensione rooms are very overpriced.
I loved the location, the fact it's above the library, the great area, easy to walk around and seemed safe. We were not told that the airport shuttle needed to be booke 2 days in advance at a cost of E29 this was a shame as everything else worked perfectly.
From my room, which was at the 5th floor, I could see the Capri island, Vezuviu and the see. It was lovely. The room was clean and it was spacious. The breakfast was continental (only sweet things), but comparing with what I payed the hotel was great.
The small size of the hotel --> familiar
The location is very good - close to the centre and the sea with a convenient Metro station Single rooms are small.
Nice veiw to Mt.Vesuvius and Capri from the balcony. Good location. Spacious and clean room. Friendly and helpful staff. We very much enjoyed our stay.
the room was Ok, the view was good, its location close to the metro was good. Staff pleasant and friendly. the bathrom was very small and not comfortable, the shower cubicle was small, the toilet seat was loose and has to be put back every time one used the toilet, the toilet is in very narrow space between a wall and the shower cubicle. I think someone bigger in size to us would have difficulties Breakfast was "continental", coffe or tea and a pastry, no other choice.
nice staff, very helpfull, closed to metro station, too many sweets for breakfast
Centrally located in one of the best areas in town and with a magnificent view. Rooms with noise controlled windows furnished with dignified style (e.g. quilts made of wool and not synthetics). The house gives you the impression how the Italian upper class used to reside but combined with modern conviences (e.g. internet point in the lobby). Wi-fi in the rooms is under way. Friendly staff! As the hotel is located close to the underground station Piazza Amedeo, we can really recommend to use metro and Alibus (or 3S) from and to the airport.