Naples Hotels in Centro Storico

silent, clean poor breakfast, dark room

The front desk was great, big thanks to Jiovani who assisted often with getting around and travelling advise. The bus and train stations are very close. The heating is not great especially in the bathroom. The shower is very small. The hand/small towels are terrible. The location is not great, lots of street people and a feeling of unsafety.

While the location was poor, the proximity to the train station was great The location and the trash in the streets. Not really the hotel's fault however.

Close to Railway Station in Napoli The Bathroom smelt bad.

The room was very nice and the hotel was close to the station. The information we were given by the staff about an excursion to Pompay

Sorry, not much. Breakfast overlooking the sea but inside away from the traffic is the best I can come up with. Hard lumpy bed. Pool closed on arrival. Refusal to provide iron/ironing board to tidy my dress before going out, curt to point of rude reception staff but most important no one smiled - not even once.

Beautiful view of the castle, the sea and the mountains.

The view was fantastic and the room was ok. Pool area was fabulous We were charged for items from the minibar which we never had. Were woken at 12 midnight on the first night of our honeymoon and told we had to change room. Told it was our honeymoon but got no welcome basket for it.

View is spectacular and the walk along the beach is great. Breakfast is good. Carpets and walls looking a little tired, but certainly everything is clean!

Breakfast was great. Room was nice. All italian channels (no variety) + impossible to order movies

trough the window we can see all naples very beautiful panorama... stains on the wall in the room, broken bathroom glass, rusted bathroom tubes.

The selection for breakfast was extremely poor. For a buffet breakfast I would expect a greater choice. I certainly in the past have found a better selection at lower rated hotels.

Friendliness of Hotel Staff Amenities need updated Air Conditioning did not function very well if at all, room was very uncomfortable temperature wise.

The public areas were clean and atractive and the staff were pleasant. The bed was comfortable and the linen and towels were crisp and clean I requested a room near to a friend who was on floor no.25 but when I received my key I was on floor 17 when I pointed out my request I was confronted by a kirt "it is not possible". I aslo requested a non smoking room but was put on a smoking floor. They advertise a safe in every room I never found one in mine. The enamel on the bath was badly damaged. The razor socket in the bathroom was broken so much so that water could enter the mechanism.There was a smell in the bahroom.The air conditioning didn't appear to be working.It would appear that at sometime the room had been broken into because the inside door frame was damaged.The day before we were due to leave, our room was stripped as if we were vacating it that day, this was promptly resolved by a receptionist.Every time we wanted service from the bar we had to find the barman who appeared to double up in the dining room. You may wonder why I didn't complain but I was there to support a friend who had been mugged and badly beaten and was in hospital I therefore had more important things on my mind and spent very little time in the room. I may have to return but will consider a different hotel.The room was 1727

Good position good views good breakfast. But its opulence is fading fast and the spa/pool etc was closed as it was Sunday - this is not stated in the web site so the value was poor as we had expectations that did not come to fruition. No use of pool. Old fashioned.

Small balcony overlooking city. Decent bathroom Service was abrupt almost to rudeness. Breakfast was poor - cold coffee and stale pastries. Ripped off by the taxi that the hotel called for us.

fitness room, parking poor breakfast, location

very good ground floor staff... ie reception and concierge lot of construction work outside hotel

Breakfast is fantastic. The hotel has a big courtyard and view from the room is nice. The interior is also cool. The hotel is renovated an old nobles mansion, and we could relax in spite of the outer noisy area. I didn't feel the area safe especially at night. Far from the central station and Naples port.

Good breakfast. Poor service, and the wifi did not work for 2 out of 4 days of stay.

the service of the staff was amazing a little bit far from the center but as they have the shuttle bus service that doesnt mind so much

It was fairly central and quite easy to get on city bus tour and not far from main railway station

location near the train station but not easy to reach.

The staff were very kindly and helpful. The surroundings of the hotel was terrible.

It looked like a reputable hotel from the outside. The room was hot and when we rang the concierge, we were being told that the air con is shut from 10pm onwards. It was ridiculous. The hotel was also next to a train station so it was extremely noisy.

Its localisation was very good for me close to central railway station and metro, not so far from the old-historical part of the Naples, the neighborhood seemed a bit suspicious, but there were any act of agression at the streets aroud. The internet access was reglamented by the interent access recharge cards which you just had to ask at reception desk,( fortunatelly it was a promotion period and there were for free) I felt not comfortable to go 2 times a day for a 1 or 3 hour access.

The location of the hotel was excellent for my needs. It was clean and tidy.