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good neighborhood, close to good shoping district, nice rooms, but a little bit smal not so rich breakfast choise, no bar or caffe in the hotel
Excellent service all round . Excellent Room. Spotlessly clean. Excellent location. Though the restaurant not busy at night the food was absolutely delicious. Very nice staff. safe area of Naples. Walking distance to the main shopping area and Piazza Plebiscite. Not far from bay. Rooms lovely. One fothe best hotels I 've ever stayed in.
The room was immaculate and well kept. Beds were firm. Would definitly stay here again.
I like very much the hotel , all was perfect :)
Helpfulness by the stay. The bar tender during he evening of our stay was very curtious and informative. prices for drinks at the bar much to high
Excellent location...Walking distance to the seaside, right in the middle of the shopping district. Plenty of restaurants near by.
The localization of the hotel is great, in the Chiaia region, the best neighboorhod in town. The hotel is very near to the best shops in Naples, such as Gucci, Armani and Louis Vuitton and another great shops, so you can reach the best of the city in a short walk. The hotel is also near to some good bars and restaurants (like the great pizzeria Matozzi) and to some streets that are closed to cars and are great to walk around, so within a walking distance, you have the best of Naples. It is also just three blocks form the subway station that leads to the central station. The hotel is very good, the room is very modern, new and clean, with a large ans clean bathroom with amenities. The only bad point is that they don´t have a safe box in the room, but they have in the reception. The staff is great, always ready to help you, the breakfast is very good and the hotel restaurant serves pretty good foods for lunch and dinner. I would recomend this hotel for everyone, me and my family really liked it. Just to put a safe box in the room
perfect location very comfortable hotel!
Very well located
A good hotel near to the more expensive shopping area , the staff are excellent in the way they communicate and help guests. I have now stayed a few times in the hotel and find its location safe (especially for Napoli and nice to walk around, there are interesting bars, trattorias and restaurants nearby. Not this hotel in particular, but in general the price of in hotel breakfasts, and I do know real Italians and what they eat for breakfast I am not commenting on the lack of a big American fry up. Only looking for a cornetto and cafe latte variation for a sensible price.
Traveled a lot throughout Europe and never know what kind of hotel one will get. This was one of the top class hotels I've stayed in and would definitely go back. Very modern, clean and in a great safe location. You can see everything from the city to the harbor on foot. Hotel staff also has great recommendations on excursions to Capri, Sorrento, Positano, etc..
This hotel is very clean and wide.The staff are almost friendly.The kind of the breakfast was not too much,but the taste was really good.I would highly reccomend this hotel. I cannot use WiFi in the room,but I can use it out of the room.
The cleaniness of the hotel and room in particular was amazing, just wanted was needed after a day out sightseeing! The service was very good and the hotel staff were welcoming and polite, especially the reception staff. The choice of breakfast was very good, healthy choices as well as the more traditional fare. I would certainly use this hotel again if visiting Naples. No negative comment to make
Hotel corridors were pretty. Everything else! Uncomfortable beds, inhospitable staff, Wi-Fi totally unusable, shower temperature fluctuated from scalding to freezing, and room was rather depressing. I would never recommend this hotel, nor would I stay here again.
The quality of the hotel was excellent, decor and room-size great, the best we had in Italy The location is not the best, but stil within walking distance of highlights
First trip to Naples and this was a great choice of hotel. Situated in the back streets of what could be considered a 'fashion or shopping' district. Rooms great, very nice. Good size for Europe. Breakfast good too. Nothing out standing, but it was all fresh and well 'cared' for. I have a 5 star hotel working background - so can be very fussy. This was a beautiful hotel. Amazingly quiet considering it's location. Nope. The hotel is down a pedestrian only street - which is really only a hassle for the porters or taxi driver. Any extra few euros will get your bag carried by the taxi driver.
The room and the bathroom are renewed and very confortable
Everything was excellent - the room, the staff, the location. The staff were all very helpful and room service was very good. Check-in and out was very quick with minimal paperwork. Noise from the bar and reception area in the evening. The bar seemed to be open to the main hall and noise travelled to the rooms. However there was no noise from 12midnight so this was not a great problem.
Everything was good, perticularly staff and location
Location was very good, close to shopping area and the Port. Very safe that you can come back from your dinner late night by walking.
In essence the hotel is a beautiful oasis of comfort and calm tucked away inside vibrant, noisy, beautiful Napoli. Some day,in years to come,I will be back with my wife and this where we will stay.Please write at least 15 words
Great decor, location, and friendly service. The whole place feels grand and otherworldly. Very tasteful.
The views from the restaurant, bar and roof terrace, looking over the Bay of Naples, is quite superb. Our own room, situated at the side of the hotel, had no view. However, those rooms with a frontal position all have excellent views.
the reception was wonderful there was mould in the bathroom and the bed had springs poking from it. the room service cost was 54 euro for a salad and sandwich...ridiculous
The locations was very good and the buffet breakfast was also very good. The other hotel amenities were mediocre and the hotel was understaffed. The decor in the rooms needs updating. There were stains on the bedspread and the chair was broken.
Great location with panoramic views of the city. I believe it is trading on a great name but needs a little over hall. Dinner was great Bit of a walk / taxi ride to other places. Dreadful bathroom manager needs to stay in the room to see that there is no light available while in the shower. Shower dated could be turned around and there would be a fine shower space
We arrived at the hotel around lunch time and found a very warm welcome with a simple check in and were shown to our room to find a lovely bottle of wine and some cakes awaiting. During our stay we found all the staff very helpful. We visited the hotel resturant on our last evening and had a very enjoyable meal.
Enjoyable stay, away from the busy part of the city. Great view over the bay
old fashioned and charming.
Fabulous, character filled, old world style but with up to the minute luxury. The most beautiful hotel bedroom overlooking the Bay of Naples. If our holiday had finished after our stay at Grand Hotel Parkers, I would have still been happy! We got directions from the car hire company at Naples airport, which were pretty direct, however we later followed the hotels own sign posting which took us through hair-raising narrow side streets! Next day we drove the easiest route away from the hotel and down to Pompeii, so just get good directions!
Service & Location
almost nothing) 3 star in realitty- small rooms, old looking, bad location
The reception was super. They were willing to help in every way and they were efficient and really charming!
Tranquility of the building. Kindness of its staff.
kindness of staff is hard to believe. excellent location. homely atmosphere.
location in centre of Naples bar shut by 9.30pm without notice
We only stayed for one night but the staff were very helpful from recommending an excellent pizza restaurant to booking a cab for the Airport. The Location could not be better - on a pedestrian street - and although our Room was on the front we never heard any street noise. The Hotel can be a little difficult to find if arriving during siesta time or late in the evening as the entrance door may be shut - however there is a buzzer alongside the door
The location is good, the staff very friendly and helpful.
Perfect location for sightseeing, elegant interior, kind staff. Internet access at the lobby was unstable, not only from my laptop but also from others. We used a internet cafe nearby (2min walk, 10am-8pm).
location and hospitality
location difficulty in entering
location, friendly staff but not very good at English. They were very welcoming to our group of teenage students.
View from room was wonderful, staff was helpful, breakfast was still Italian (croissant, juice and coffee). Hotel might be located in one of the best (judging on tidyness and surroundings) places in Napoli. It's not the very heart of city, but I was really glad that we were not living in city centre. If you go by foot from Metro station, it's some hill to climb to get there. But it's possible to use 'funicolare' (which is quite fun) and it's always view from the hill that makes climbing worthy.
Very clean and tidy, some lovely touc hes in the layout with sitting space and terrace; good position, close to metro and funiculare and to best shopping area. Easy access to main station for visits to other towns and tourist spots.
Breakfast was great and taken in a wonderful room The staff, which was very rude and unpolite, there wasn't the desk in the room, they cleaned very bad, they threw objects without replacing them and they, they changed the position of my stuff.
Antonio was a most gracious and helpful host ,really a wonderful man .The hotel is in a good location and rooms are spacious enough and our balcony was great Thanks Antonio !
Friendly staff. They don't speak english, but some of them spoke russian. That was quite a surpise. Good breakfast it was a little noisy
Clean, comfortable, staff friendly and in nice location within Naples N/A
The area that the hotel was in was very nice, a more affluent suburb of Naples. I felt safe in this area as i wouldnt have in other areas of the city. It was only a short walk to the Amadeo metro station. The hotel has recently been renovated and it has a simple but elegant decor. No-one spoke even rudimentary English, so I found it quite challenging to ask questions of the staff.
The hotel's location worked out very well for us. It was in a quiet part of the city, but within walking distance of the main tourist attractions and shopping areas.
Good location if you want to stay in this part of town. Great view from hotel. Ideal for city or romantic break away. Walk up from the station to the hotel. Better to get a taxi.
The location is very good - close to the centre and the sea with a convenient Metro station Single rooms are small.
nice staff, very helpfull, closed to metro station, too many sweets for breakfast
From my room, which was at the 5th floor, I could see the Capri island, Vezuviu and the see. It was lovely. The room was clean and it was spacious. The breakfast was continental (only sweet things), but comparing with what I payed the hotel was great.
I loved the location, the fact it's above the library, the great area, easy to walk around and seemed safe. We were not told that the airport shuttle needed to be booke 2 days in advance at a cost of E29 this was a shame as everything else worked perfectly.
Nice veiw to Mt.Vesuvius and Capri from the balcony. Good location. Spacious and clean room. Friendly and helpful staff. We very much enjoyed our stay.
The small size of the hotel --> familiar
the room was Ok, the view was good, its location close to the metro was good. Staff pleasant and friendly. the bathrom was very small and not comfortable, the shower cubicle was small, the toilet seat was loose and has to be put back every time one used the toilet, the toilet is in very narrow space between a wall and the shower cubicle. I think someone bigger in size to us would have difficulties Breakfast was "continental", coffe or tea and a pastry, no other choice.
Centrally located in one of the best areas in town and with a magnificent view. Rooms with noise controlled windows furnished with dignified style (e.g. quilts made of wool and not synthetics). The house gives you the impression how the Italian upper class used to reside but combined with modern conviences (e.g. internet point in the lobby). Wi-fi in the rooms is under way. Friendly staff! As the hotel is located close to the underground station Piazza Amedeo, we can really recommend to use metro and Alibus (or 3S) from and to the airport.
It was right in the heart of the shopping on Via Chiaia, a fairly clean, nice street, which is saying a lot for Naples. The room was very modern and spacious and even had a jacuzzi tub. The breakfast was also fantastic.
The room was quiet large and very well decorated (for those who like modern style). Bathroom splendid and tidy. Good breakfast under a very nice glass roof. Nice people and very well located. The heater was down twice and we had to ask for it to be turned on. Despite the pedestrian street on which the hotel is situated, quite noisy. Better ask for rooms not on the street.
Stylish. Free upgrade to suite.
The personnel was very good, they offered themselves to help us in any problem that we may have during our visit. They also gave us some good tips abouts restaurants close to the hotel. According to Italian standards the breakfast was good. Take care on Sundays. It is wonderfully located, close to everywhere. The room was vey well equipped. If they do not improve the maintenance they may have some problems in the future. The room had no views to the street and the air conditioning was just correct so wwe were missing the chance to open the windows to have some air from the outside. Even if the room had no windows, the noise from the air conditioning units in the courtyard could be heard in the room.
Staff was very pleasant. Location is great if you renounce to views and open nature. Decoration and furniture poor. Relation price/quality not good at all.
The hotel was right in the middle of Via Chiaia - a great location for visitors to Napoli. The room was lovely and modern and the shower rocked!!! The staff were so helpful - they even helped us to watch the Man United football match in our room when we couldn't find a bar that was showing it.
Excellent location, lovely room, very helpful and friendly staff
This hotel is in a very good location, easy walk to restaurants, shops,ferry connections, bus to train station for pompeii etc. Area around Chiaria very lively and felt safe. Only 20-30 minutes to airport by taxi. Staff very helpful and always polite.
A convenient location for airport, walking around shopping district very easy literally on our doorstep, late night cafe on corner nearby was a bonus. Two great balconies on the family room. twin room window looked into central courtyard as opposed to street so felt a bit enclosed