4.0
Very little staff working during busy time. Waiting in line for an hour to get the key. Poor selection of cars and they were older cars. (2+years old with 40k plus miles. )Reviewed Nov 22 2021
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10.0
The lady behind the desk is a real Pro . She was absolutely delightful and efficient. She is a tremendous asset for your company and this office. I have never checked in to a rental car as fast as I did yesterday. I was really pressed for time and she allowed me, by her efficiency , extra time to meet my client.Reviewed Aug 15 2021
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10.0
Pros:Staff was great and pick was easyCons:Drop off at Key West was horrible, wasn't open and didn't want to do. So I dropped my key in the mail box and left the car outside.Reviewed Feb 12 2021
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8.0
Pros:Daniel Caballero was the best. I would hire him to represent my company any day of the week and twice on Sunday.Cons:Have more cars available that were reservedReviewed Jan 6 2021
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9.2
Pros:Staff was excellent. Everything went very smooth and quick.Cons:For it to be a 2019 vehicle & that it rained the time I was there. A key fob for the vehicle would have been nice to have.Reviewed Apr 22 2019
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7.6
Pros:Quick service. Helpful staffCons:Fort Lauderdale rental shuttleReviewed Oct 18 2017
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10.0
Excellent pricePros:Last minute rental and the pricing was excellent for a one way deal; clean and excellent customer service.Cons:That I didn't get a confirmation email from Kayak at bookingReviewed Jul 9 2017
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8.0
Cons:Unfortunately our GPS was not working and I was originally told to come get a new on. This during major traffic hours...I was able to work it out where instead of 4 hours in traffic I purchased a GPS and had the charge taken off my bill. For my inconvenience I was also able to bring the vehicle back basically empty so the whole thing only cost me about $25 out of pocket. The folks at National definitely reached out to make it right. I would use KAYAK again for sure!Reviewed Jun 5 2016
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6.0
Cons:Wouldn't honor kayak price, charged me more than advertisedReviewed Jan 10 2016
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