Newburgh Hotels

No elevator and security doors work intermittently.

Nothing

The service I booked a room for three days on my second day they cut the phone off I couldn't make local calls. The service was garbage I give them a rating of zero

The staff was great and very helpful. The water pressure in the shower was excellent.

The room accommodations were sorely lacking. The room was damp and had a very musty smell. The curtains and blanket on the bed had holes in it. The mirror fell off the wall within the first hour of us getting into the hotel room. We originally booked a 2-night stay and stayed only 1 night because we were too tired to change hotels after we checked in late in the day. The hotel is in dire need of a complete renovation because the facility is quite old.

The room smelled like a dog. The bathroom floor was sticky.

Decent room and wifi

Staff guy was very rude and then waved at my girlfriend with extremely offensive comment to me after I booked my room with credit card he waited to wave at my girlfriend after we parked never will I go back or suggest anyone to go back for that reason

Hallway smelled really bad

Cleanliness, helpfulness and very nice staff, our room was very comfortable, loved the indoor pool and hot tub, close to the parkway and Newburgh airport, location is great not far from restaurants, fast food and gas stations. The price was JUST RIGHT!

I didn't like how the food area was only open during certain times.

Customer service was great - comped us on beer, very friendly, very helpful (everyone) Fresh cute lobby decor Great bed and bedding, lots of space in room (typical of Starwood hotels)

Nothing!

price & location

TV connection didn't work, no WiFi, outdated rooms, over-charged above booking.com price

The facility was quiet, affordable and clean

The television in the room was way too small

Quality of accommodation

no

There were TWO ESPN 2 channels and no ESPN channel. I missed second half of a game I really wanted to watch and the front desk gave me a completely wrong channel when I asked. Also, provide a CURRENT TV channel lineup in your in room book. This completely ruined what may have been a perfectly good stay.

Can't read this. I suggest you use larger font.

The best part of the stay was the help. Dwight & Kadeem at the front desk went out of their way to make our stay great!!

The breakfast was mediocre; we went to the diner down the road. Also rooms are only for sleeping extremely small.

Horrible

It's not clean.

nothing

Attitude of owner when asked for refund. Belligerent and threatening. Refused to listen to legitimate complaints even after we advised him that we were going to notify you and the town building inspector.

Convenient location considering my travel needs. It was really funky, I like old timey places like this... but not for the price I paid.

Room had a musty smell, old furniture, water was very coppery smelling/tasting. All things considered, it was overpriced for the condition of the establishment. I would’ve expected it to be priced accordingly between $---

The price was nice

It was dirty and run down it said no smoking room but smelled of smoke as soon as I opened the door.

Help on getting onto WiFi.

Condition of the room.