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Can walk to anywhere, great location Extra charge for parking
Hotel was clean and comfortable. Great location on America's Cup Ave. withing walking distance to almost everything. Pretty views of the marina out back. First floor rooms are great because you can sit outside your room and relax or play with kids.
Location was excellent. Enjoyed sitting out back at sunset. Easily walk around Newport from the Hotel. Front Desk Hospitality was great. Furnishings are fine. Nothing special. Clean.
Its location is awesome. Everything is within the walking distance Parking fee was charged upon check-out without explanation at check-in
The front desk staff gave us excellent suggestions for meals and directions how to get somewhere. Everyone in the hotel was friendly. It was a great location and we could walk almost everywhere.
The matress and cleanliness of entire hotel. Other than the hold you put on my card... Loved everything
Front desk staff very helpful. Air conditioner was not working our first night they immediately sent someone up to take a look at it. He thought he had it fixed but that was not the case. We reported this to the front desk and they had the unit replaced the next day. Bar area downstairs is a great place to relax. Can't wait until the new restaurant opens. Beds/ pillows not that comfortable. Rooms could use some updating.
Great location. Staff was friendly. Room was clean, comfortable and we had a great harbor view. Walking distance to restaurants and shops. Parking was $25 a night which seems high, especially in April.
Although I had paid through kayak before we arrived the hotel charged my credit card for the room. It took days and a number of phone calls to finally get the hotel to remove the charge. It may just be easier to just book through hotel.
Had to call maintance 3 times. For the price of the room that was three times too many. The do a lot of chasing/ holds on bank account that takes days to fall off. Great location. Beautiful water view if the bird droppings had not been on window. Too expensive to have had all the issues
Loved the location right on the harbor walking distance to all the shops,cafes, bars...less than 20min. Drive to beavertail lighthouse,beautiful ocean view at the ocean drive historical center, Fort Adams,windmill hill We payed $25 dollars a day to park at the Newport Harbor hotel.....
We stayed for one night the room was very clean, the bathroom was beautiful, and the hotel staff was very accommodating. The street noise outside of our room woke us fairly early in the morning, the breakfast at hotel restaurant was overpriced and sub par
Beautiful suite with a walk-in shower and bear-clawed tub, nice views and a friendly, professional staff. Not replacing the in-room coffee and the $35 a day valet parking are little things that irritate.
I stayed here in November when rates are certainly lower. Hotel was excellent value, great service, good food, very nice facility. The hidden fees for parking and "resort fee" are a bit annoying.
Excellent location near action in Newport. Pleasant old hotel ambiance, though most of hotel is 1960's construction, well disguised behind original hotel facade. Parking fee extreme ($35 per day about 25% of room rate). Tub in room was nasty, no one would consider soaking in it, ok for shower. Wall behind tile in shower clearly water damaged with tile buckling and uneven with stained grout. No doubt hiding serious mold problem behind tile. Not so serious that I thought I needed flip flops for shower, but clearly showing neglect.
I thought the staff was very friendly. There was an upbeat vibe in lobby. The location was great. Easy to walk everywhere from the hotel. Didn't like that I had to valet park my car. My final bill was $130 more than I agreed to because of extra fees. There was an extra resort fee and the parking was expensive. Mattress was very old and uncomfortable.
Great location and luxury appeal. Seems that the luxury only goes to the higher end rooms and more public places. The public bathroom in the hotel was 3 times more amazing than the one in our room.
This is a lovely hotel in the middle of a historic district with an easy walk to shops and restaurants. Hotel staff was very friendly and attentive to our needs. We had a great time in Newport.
The staff was amazing!!! Joe carried my bags to my room and could not have been more of a pleasure to talk with. I was heading into town for a girls night out and instead of calling me a cab the hotel drove me to my destination! It made my whole night much more relaxing and stress free. Also, the pillows were insanely comfortable. When I checked out I immediately went and bought all new pillows for my bed at home. I was so inspired by my wonderful night's sleep...
Very close/walkable to all. Hidden costs - parking, facilities.... Its an additional $15 a day for each. This is not clear in the post.
All the extra charges. There is an extra $35 nite fee for parking. That should be included for people who stay.
It was just exceptional. Never experienced so many happy, helpful employees, especially the valets, they were wonderful. I will certainly be returning, and I would have paid 3x what I did without complaint. Nothing - not a single complaint. Maybe a small free breakfast, but that's just trying to think of something!
Location was great, close to shopping and Downtown. Requested a king size bed, but got a queen sized bed. There were only 2 queen rooms, and we got one b/c of our length of stay?? Sink did not drain the first day, but was fixed. There was no electrical outlet in the bathroom, had to use the hairdryer out in the bedroom, but had to plug it in under the desk, so I was not able to stand and dry my hair. Wallpaper in the bathroom was lifting. The bed was not comfortable. Advertised that there were pillow top mattresses, ours was definitely not a pillow top and it was quite flat. There was no refrigerator in the room, coffee maker was old and outdated. I have been in far cheaper rooms that provided a keurig and nicer coffee provisions. Powdered creamer in a packet was gross. Overall, it was fairly disappointing for the $500.00 per night rate.
Loved the location. On the water and walking distance to everything in newport. Good hotel to stay at with teenagers but truly just an average and little worn marriott on inside. Felt very 1980s needs lobby re do. Hotel front desk seemed overwhelmed and a bit immature. Made promises could not and did not keep. Conceriege lounge was average -- staff not very attentive in there. Food and liquor would run out and go unnoticed by staff. Also had an odd smell.
Great hotel. Great location.
Bedding very comfortable, nice pillows, and a clean room. Broken Toilet, when we called downstairs to let them know, got the impression they already knew there was an issue. They did send someone right away, but wish it was taken care of before getting to our room. That night after returning from dinner 9 p.m. the guest in the next room BANGED AND SHOUTED for us to be quiet - we were laughing - no TV on no music on just enjoying our view and relaxing - did NOT feel comfortable at this persons Anger! We were able to change rooms but at the front desk did get a little push back on - if they could get us a room with a view...I told them we were not loud and that HE was the problem she then stated ours was the second complaint from him - regarding a different guest...and she said how they had plans in the work to fix the soundproofing issues with the whole complex. Following night after dinner we returned and decided to go to the bar for a nightcap we got a high top table but went over to the bartender to place our drink order she seemed put out definitely not pleasant.
Location,Staff,Breakfast No TV in room, Not there for TV however iti is helpfull to keep up on things and help sleep.
Location and staff, the english breakfast was so nice. Again, the location is awesome. Rooms are very roomy, and most important, they are clean. No elevator but even that wasn't THAT bad. The price was high for the Inn. But it served us well and we moved on.
Its location near on Thames St is its best feature, The room was certainly not"deluxe". It had a small double bed and for two people this was not so comfortable. Small bathroom with handbasin in the main room. The room was ground level with windows to a lane outside and passers by could look straight in.
The Inn was a great value. It is in the heart of downtown, right on the Main Street. You have access to the waterfront, shopping, restraraunts and bars. The city itself is just quaint. They serve high tea and desserts. It was so wonderful to have a snack available. Breakfast is included as well, and the selection was wonderful. I had read some other reviews as they mention the decor is outdated. I think they are going for that historical feel. It is not a modern hotel. For the money, plus all the add ons and location, you will not find a better value.
Great complimentary breakfast and afternoon tea; cozy traditional decor; helpful and responsive staff Thin walls and windows make the rooms noisy; TV is very small
The daily breakfast is a very nice spread and the hotel is right in the middle of an area with tons of restaurants, shops and bars which was awesome. They also have a nice roof deck of you want to get away from the crowds for a bit. For the price, I think this was a very good deal. We're used to staying in hotels instead of inns, so the stairs were a bit of a surprise. Also, it would have been nice if we could have opened the windows as there was such a beautiful breeze, however the ac unit did work very well.
The location in the attraction/shopping part of Newport. Lack of parking.
The location of this hotel was fantastic. We could walk to restaurants. The visitors center was close so that you could get both the local bus and the siggtseeing ones. The room was large and comfortable (refrigerator in room). Daily breakfast and afternoon tea were great - many choices. No elevator
The location Very aged and no updates that we could see, small and the staff wasn't very friendly.
The location was very central to the main activities of Newport. It was too expensive, with extra charges for parking and a 3rd bed, which was not comfortable and for whom there was no towels or other amenities. The staff interaction was virtually non-exestent, on either check-in or breakfast.
The location is excellent. Parking is close and rather inexpensive. The staff was very nice as was the room. Our room, 4 flights up wouldn't work for some.
The location is great. Close to downtown activities. Facility is dated, but it has its charm.
Innkeeper, character, location, and cleanliness. Not really.
Marise, the inn keeper, is awesome!:) Beautiful old home, very clean, nice interior design, upscale personal care products, home baked goodies and excellent bfast. I will be back:)
Charming, lovely, friendly, comfortable, well-located Not a thing. Everything was delightful.
The location was very good The facility was down on the heel, dated, with minimal maintainance. The room was very small, with pealing paint and tape holding the insulation around the window. The yard was a mess and it just appeared that the proprietors did not care or take pride in their building/inn.
The Mill Street Inn was fabulous - everything we could have asked for and more.
We've stayed here before, love it's central location and clean friendly facilities. As for your service, they did not have our reservations when we arrived. Luckily they had a room available. Not happy when we did not have reservations we requested through your service.
We liked the hotel's contemporary design, great rooftop, healthy and delicious continental breakfast, quiet and adult vibe, friendly staff, on-site parking and close location to downtown Newport. No elevators, awkward shower design, furnishings in living room were a little tired, motor on refrigerator was loud.
Bed was extremely comfortable and they had a great continental breakfast! seemed like they were a bit understaffed
The location is just great. The suites are spacious, and the idea of marrying modern designs with a historical building makes this hotel very charming. I know hotels are generally trying to be more mindful about the environment by reducing the frequency to change towels, bed sheets, etc. However, we accidentally stained the bed sheets on the first night of the stay. Instead of changing the sheets, the house keeping staff simply ignored the stains and made the bed as if nothing was there. It made our 2nd night of stay pretty uncomfortable.
The hotel is charming and amazing location. Brian and his staff were so helpful and accommodating. A very informal, friendly and relaxing atmosphere. Not a thing...we will be back!
Perfect spot at the crossroads of Thames Street and Memorial Blvd..Withing easy walking distance of downtown Newport. The mansions do require a car to get to.
The owner Brian is a great guy. He has a good housekeeping staff. The breakfast is very limited, its like a miniature continental breakfast. The room is super small for the price you pay. Its just a room with an attached bath.
Location, clean room Parking was not included in price even though their parking rate was a lot cheaper than using public parking. The breakfast wasn't really much of even a continental breakfast, but we knew this before we booked it.
Great location, near everything. The furniture was dusty, shower stall was dirty. No office personnel on site, a friendly resident showed us around, explained this is really off-season and not staffed as it would be in season.
Great owner who told us about the best things to do in the area. In very close walking distance of the main street. Cute B&B and great little breakfast.
Owner was extremely friendly and knowledgeable about the area. Check-in time was flexible, and parking was just a block away. Adorable layout in room. Location couldn't be beat, in the heart of all the action and within walking distance to everything. Room was tidy, but not clean. Shower had used soap in it from previous occupant and hair on the floor. Utensil bin in the kitchenette had a nail file in it. Filthy potholder with crusted food on it. Bedding smelled musty and had hairballs.
Location. You are right in the middle of the action. It doesn't get any better at this price if you want to be close to the fabulous party atmosphere of downtown Newport. The price point is excellent compared to what is out there. A lot of the appurtenances are old (and not in the antique sense). Just dingy. They could really use the feminine touch in a little bit of minor redesign. For instance the carpet treads on the stairs really set poorly. Ditto the bedspread, and carpeting
nice accomodations, gracious hostess, great location
There was a jacuzzi tub in our room. There was a nice sitting area next to the bed with a nice window to look out of, however my husband didn't want to sit in them because he thought he might break them. We were able to eat breakfast outside on a deck. The blueberry pancakes were delicious. I liked the checkout time and the times available for breakfast. There was no meat with the breakfast. There was no TV in the room. The bathroom was tiny. The room had a high bed and I needed to use the step stool to get in it.
the Inn staff greeted us at the door and showed us to our room on the top floor. It was a quaint room with a nice clean bathroom and an armoir for hanging up clothes. There were three rooms on the top floor and all reserved. We missed breakfast due to an early start but the menu looked delicious!
Excellent location, lovely period detached building with free parking. Walking distance to all attractions. Nice comfortable bed and crisp linens. Two of the bedrooms are located on the ground floor near the communal breakfast area. Breakfast starts at 7.30 pm and can be quite noisy - impossible to sleep late if in these rooms! Also the wooden floors in the room above our room meant lots of noisy footsteps. It would have been nice to have two chairs in our room rather than just one as the bed was too high too sit on.
the personal service and small number of rooms (5)
The style, comfort and relaxing atmosphere afforded an ideal opportunity to recharge our batteries. Breakfast was amazing!
The location is ideal, just a short walk into the downtown and harbor area, and right off Bellevue Ave. The Inn is charming and comfortable, and the host and hostess, as well as the staff, are friendly and very helpful. The room was immaculate, and the breakfast, on the deck, was delicious. We can't wait to come back! My husband would have liked a television in the room, but I know bed & breakfasts usually do not have them.
Excellent. Accommodation comfortable in a very pleasant Inn. Very personable staff, and Mark makes an excellent breakfast. Thoroughly recommended. Nothing to do with the MArshall Slocum Inn, but if visiting Newport, beware parking restrictions ( I didn't !!!)
Everything is perfect here.
Beutiful historic house in a quiet road just a short walk from all sea front and harbour.Mark was an excellent host.Breakfast was cooked freshly for each guest by Mark who took time to answer questions and give directions and vadvice on a variety of questions.Thank You All at Marshall Slocum
Great location. Enjoyed the visits with proprietors. They were helpful with local information and very accommodating.
The Inn was very clean, everything in the room worked fine. Towels were very plush, bed linens fine, clean and fresh. The Innkeepers were very hospitable, friendly and knowledgeable. Breakfast terrific. 3rd floor deck overlooking Newport wonderful.
Great location, very nicely appointed common areas
Great location, free parking. Knew the private bath was across the hall but didn't realize it was down the hall. Not a big deal for one night's stay, but wouldn't like it if we were staying longer.
The location is great. Close to town but quiet at night for sleeping. The Innkeeper was very accommodating and relaxed. On site parking was a plus! (No extra fee for parking). You can really relax in the common areas.
Homelike feel, very beautiful place. Innkeeper takes extra care of everyone, good location Heating can be improved
The innkeeper was very pleasant and helpful. The room was very nice and we did have a private bathroom a few doors down. The location was great! Two blocks to walk to town.
Location was Great and hotel was very clean. At first The Hotel seemed a bit shorthanded but at the end of the day we were happy. this is a small bed and breakfast and it may take some time for house keeping service.
Great location to base yourself to checkout all Newport has to offer, which is a lot. Being able to park the car so close to the center of Newport is another big bonus. Great place to stay.
The breakfast was fantastic!
I just loved the room and the location of the Inn, my husband and I could walk to everything. The service was impeccable. Staff most accommodating and very helpful. We were in Newport for a wedding and the Inn was perfect. And the breakfast was very good and served in the lobby which reminded me of a coffe house in Vienna, Austria.
This is a nice hotel, well situated to visit the city. The staff is friendly and breakfast is good. The only flaw might be the price, but probably it is difficult to find something cheaper in Newport
Great breakfast, good location, very nice staff, parking included.
The innkeepers were helpful. The breakfast was very good. The location was great and it was great to have free parking on the hotels site. Also we had a very good rate compared to other places. The lock on our room needed to be replaced, and I know that the staff was aware of that. The bed in our room was really hard, not the most confortable.
Good location in Newport, easy parking, nice staff (breakfast). Big security issue: rooms have been opened during dinner time, personal and hotel goods have been stolen. No personal support by Inn when filing the incidence and no goodwill from the management afterwards. Ambiguous if the rooms are safe now (all locks have to be exchanged). Rooms are extremely noisy (no protection against external noise), bathroom not very clean (old hairs, clogged basin), damaged installations (fan in the bathroom).
Location, breakfast They placed us in a room at the top of the stairs on the second floor. We could hear everything! I had called when I booked the room and asked for a quite ,private room and they told me all the rooms were the same. Well, that night, we heard everything from people coming up the stairs, closing their doors, flushing toilet in the room above us and footstpes above. In the morning it was the shower... I was just upset that they told us all the rooms were the same because I dont bellieve them. The rooms on the third floor , I am positive, were not as noisy. I did not complain in the morning because but I should have.there were so many quests eating breakfast,i did not want to make a scene
The room was decorated very charming and comfortable. The location was equidistance from the beach and the harbour. The breakfast was lovely. It was facing the back of Shop and Stop and The Tennis Hall of Fame. Not the best view and you heard tennis playing from the window. But they had a charming garden in the back
Bed was comfortable Breakfast was inadequate room had no insulation so you heard talking from the next room like they were next to you
Nice breakfast. The quality of the rooms vary greatly. One of the rooms we rented was very shabby and dirty with a couch that should have been replaced 15 years ago and a bed that was falling apart. The cleaning could have been a lot better too.
Host and staff very nice, breakfast was good and hotel was quiet We found that the photo's on the internet were not representative of the rooms. In reality, rooms were all very small
Another excellent Inn in Newport which oozes the history of the ancient tradesmen and merchants
Great location-close to shopping, wharf, etc Mildew around the tub-owner needs to re-caulk. Could use extra pillows and blankets. No drinking glasses in room. No coffee before 8am! Great location but rooms could use some updating. Lot of $$ for a small room.
Frindly staff,good downtown location,good breakfast. A little pricy.
Received an upgrade to a King size bed. Great location, convenient to Thames Street and wharf activities. The carpet was filthy. Could use a simple steam cleaning.
very private, clean, friendly and good breakfast
superb, restful No