Book Payless car rentals at Richmond Byrd Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

3

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car was clean

4.0

Insane wait time wrecked my day and vehicle was not what I reservedReviewed Apr 11 2022

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2.0

It was difficult to find in the airport, I was lied to about the deposit and given the run around when it was time for my refund. I wouldnt suggest going there and if you do make sure you have about $300 extra dollars more than the cost of your rental even though I was told it was $200 for the deposit. Good luck!Reviewed Dec 27 2021

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2.0

Really bad experience. The check in line at the Payless desk at Richmond Airport took close to 45 minutes as there was only one agent working most of the time despite having 20+ people on line. Once I finally got my car the interiors smelled of stale cigarette smoke and my car seat was still wet as it wasn't properly dried after the last cleaning. The agents working on the premise were extremely polite and friendly but they are under staffed and put in a very difficult situation. Senior management is setting them up for failure and it's not fair.Reviewed Nov 22 2021

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8.0

Sometimes difficult to find the needed paperwork - Kayak? Priceline? Where?Reviewed Oct 20 2021

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7.9

It was easy to pick the car up and the staff was very friendly. I wasn’t, however, crazy about the fact that they gave me a Prius (I wanted a compact not a hybrid). Drop off was a little tough to figure, I think you just need better signage. All in all, a pretty good experience.Reviewed Jul 6 2021

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2.0

Pros:the car was nice once we finally got to itCons:it took us about an hour and 15 minutes to get into our car with a pre-existing reservation. the first desk lady put us on a "Waiting list". we then checked out with her only to get sent to another slow line for that desk person to give us a car. little communication or apologize for what was delaying us. all this and my price for the rental was super high. not happy at allReviewed Jun 2 2021

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6.0

Cons:A car available at the reserved time.Reviewed Feb 26 2021

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10.0

Pros:Fun car. Great experience and easy processCons:NothingReviewed Aug 22 2020

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2.0

Pros:They were closed, like out of business.Cons:Using a company that was in business.Reviewed Nov 7 2019

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10.0

Pros:The woman at the car pick up window was very friendly and helpfulReviewed Oct 13 2019

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2.0

Cons:Have a car. Any car. Lost a day of travel trying to find a vehicle from another agency. Will never consider Payless again.Reviewed Sep 27 2019

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4.8

Pros:The staff was friendly.Cons:The car had bugs that bit us. The price charged was $35 more that the price on the reservation.Reviewed Jul 1 2019

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• How much does it cost to rent a car from Payless at Richmond Byrd Intl Airport?

  On average a rental car from Payless at Richmond Byrd Intl Airport costs $63 per day.

• What is the most popular rental car from Payless at Richmond Byrd Intl Airport?

  Standard (Hyundai Elantra or similar) is the most frequently booked rental car type from Payless at Richmond Byrd Intl Airport.

• Where can I find Payless car rentals at Richmond Byrd Intl Airport?

  1 Richard E Byrd Terminal Dr is the closest Payless rental location to Richmond Byrd Intl Airport. The telephone number for this location is +1 804 226 8153.

• Does Payless offer shuttle or airport pick-up services from Richmond Byrd Intl Airport (RIC)?

  Yes