4.0
Pick up was terrible, long lines, inefficient , not enough staff to handle the situation correctly. Many customers were visibly upset. I hope they hire more staff to work during peak times.Reviewed Oct 12 2023
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6.0
The cars brakes were squealing & vibrating when applied. The car smelled like smoke.Reviewed Oct 22 2022
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8.0
The car was great the price could have been better And the car was not cleanReviewed Aug 25 2022
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2.0
Was charged $17.99 fuel service and $9.79/gal for being 1 gallon under at drop off even though fuel gauge was above FReviewed May 10 2022
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10.0
Pros:Fantastic, Polite and professionCons:nothingReviewed May 19 2021
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4.0
Cons:Budget gave me a Toyota 4Runner that had previous glass breakage. The right passenger window had previously been broken out. However it was not fixed properly. So there was loud wind noise while driving.Reviewed May 16 2021
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2.0
Pros:Staff was friendly.Cons:It took two hours to get the car AND IT WAS NOT THE CAR WE RESERVED! These folks knew we were coming and it still too TWO HOURS to get any car available. I need a REFUND!Reviewed May 5 2021
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8.0
Cons:Didn’t like the particular vehicle we were given but that’s all they had at the time without paying a huge up charge. Otherwise all was well. I use Budget virtually every trip. Good company and their staff is always easy to talk to and work with.Reviewed Apr 12 2021
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8.0
Pros:Pick up staff was excellent! Drop off staff could have cared less about us.Reviewed Mar 28 2021
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10.0
Pros:The pick up and drop off .. The service were Amazing..Reviewed Mar 23 2021
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2.0
Pros:They continue to give away the vehicles we reserved.Cons:Actually fulfill the reservations we make online.Reviewed Oct 19 2020
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2.0
Pros:I waited was almost 2 hours past my schedule time just to be told my credit was not enough to rent the vehicle, which the site mentioned nothing about. I also never received a refund for the payment I made when scheduling the vehicle.Cons:Given notice of credit checks as well as immediate refunds for business not used!!!Reviewed Jul 6 2020
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