Book Enterprise car rentals at Richmond Byrd Intl Airport

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Excellent

20

Good

2

Okay

3

Mediocre

7

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car was greatpick up and drop

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car availableairport location

staff was very helpfulcustomer service

great servicegreat customer

great price

10.0

Pros:Staff not unfriendly, but not friendly either.Cons:Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.Reviewed Nov 29 2020

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10.0

Pros:YesReviewed Oct 14 2020

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2.0

Pros:NothingCons:How about actually having the vehicle we reserved available? We had a group and birthday party plans that were completely ruined because the vehicle we reserved was not available.Reviewed Oct 13 2020

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10.0

Pros:Staff was friendly and helpfulCons:NothingReviewed Aug 21 2020

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6.8

Pros:CourteousCons:The car reeked of air freshener. They tried to cover up smoke smell. Didn’t work.Reviewed Jul 18 2020

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2.0

Pros:NothingCons:I wasn't even able to get a rental from enterprise because they told me last minute that they needed a credit card instead of a debit card even if it could be run as a credit card which left me carless. I wish they would have told me that from the beginning. I will never book with them again. It is unreasonable especially since they are more likely to get their money through a debit card. They weren't even willing to work with me at all and told me to go somewhere else so I got additional insurance coverage for no reason.Reviewed Jun 7 2020

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9.6

Pros:Staff at pick up was very helpful, but it was one guy with a long line and broken printers. Took awhile to get out of the garage.Cons:Receipt would not print or come via email so was stuck in the garage for 20 mins.Reviewed Jan 4 2020

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10.0

Pros:Drop off was very quick and easy.Cons:Pick-up was very inefficient multi step process. Couldn’t get a printed copy of agreement. No choice of vehicles.Reviewed Oct 24 2019

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4.0

Pros:Easy drop offCons:I did not get the vehicle make and mobel that I reserved, an the vehicle that I rented smelled so bad that I had too buy a bottle of febreeze just to be able to stand being in it.Reviewed Sep 11 2019

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10.0

Cons:GoodReviewed Jan 8 2019

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9.6

the bestPros:overall outstandingReviewed Dec 30 2018

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10.0

Exactly what we asked for.Pros:We picked up a clean mini-van which was exactly what we had reserved. No hassles and no issues at all. (It was also at 12:10 am, and the customer service was great.)Reviewed Oct 24 2018

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• How much does it cost to rent a car from Enterprise at Richmond Byrd Intl Airport?

  On average a rental car from Enterprise at Richmond Byrd Intl Airport costs $58 per day.

• What is the most popular rental car from Enterprise at Richmond Byrd Intl Airport?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise at Richmond Byrd Intl Airport.

• Where can I find Enterprise car rentals at Richmond Byrd Intl Airport?

  1 Richard E Byrd Terminal Dr is the closest Enterprise rental location to Richmond Byrd Intl Airport. The telephone number for this location is +1 833 268 5452.

• Does Enterprise offer shuttle or airport pick-up services from Richmond Byrd Intl Airport (RIC)?

  Yes