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Playa del Carmen 15 Passenger Van Rental

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Playa del Carmen 15 passenger van rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Avis

Cleanliness

8.8

Comfort

7.7

Pick-up/Drop-off

6.4

Value for money

7.3

11 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

1ra Sur Por 5ta Av Zona

+52 984 168 2734

Monday15:00 - 18:0008:00 - 13:00
Tuesday08:00 - 13:0015:00 - 18:00
Wednesday08:00 - 13:0015:00 - 18:00
Thursday08:00 - 13:0015:00 - 18:00
Friday08:00 - 13:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 13:00
Sunday08:00 - 13:0015:00 - 18:00
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Av 10 Mza 26 Lote 2 Col Gonzalo Guerrero

Opening times not available

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Avenida 10 Calle 2 Y Calle 4

+52 984 876 2612

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
View deals

Avenida 10 Manzana 26

+52 984 688 8154

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
View deals

Carr Cancun Tulum Km 299

+52 984 803 8081

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Carretera Fed 307 Km 306 Punta

+52 984 803 8081

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
View deals

Km 282 Puerto Juarez-L21-3

+52 984 188 0008

Monday08:00 - 13:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 13:00
Wednesday15:00 - 18:0008:00 - 13:00
Thursday08:00 - 13:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 13:00
Saturday08:00 - 13:0015:00 - 18:00
Sunday08:00 - 13:0015:00 - 18:00
View deals

Km 282 Puerto Juarez

+52 984 159 1600

Monday15:00 - 18:0008:00 - 13:00
Tuesday15:00 - 18:0008:00 - 13:00
Wednesday15:00 - 18:0008:00 - 13:00
Thursday15:00 - 18:0008:00 - 13:00
Friday15:00 - 18:0008:00 - 13:00
Saturday08:00 - 13:0015:00 - 18:00
Sunday08:00 - 13:0015:00 - 18:00
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Lote 4 Manzana 73

+52 984 803 8081

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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Paseo Xaman-Ha Mzn.25 L-207

+52 984 873 3843

Monday15:00 - 18:0008:00 - 13:00
Tuesday08:00 - 13:0015:00 - 18:00
Wednesday08:00 - 13:0015:00 - 18:00
Thursday08:00 - 13:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 13:00
Saturday08:00 - 13:0015:00 - 18:00
Sunday08:00 - 13:0015:00 - 18:00
View deals

Tulum Playa D Carmen Km 294

+52 984 803 8081

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Reviews

4.0 Mediocre

Anonymous, Mar 2024

Passenger van

KAYAK
Hours of operation at my Avis location did not reflect the time advertised online. Had to return back the following day to drop off the vehicle.

10.0 Wonderful

Steve, Jan 2020

KAYAK

Pros:

YES, all was good and they spoke english, a real bonus!

Cons:

Pick up process was longer than expected, return was quick and easy

1 out of 2

America Car Rental

Cleanliness

9.0

Comfort

9.0

Pick-up/Drop-off

6.0

Value for money

6.0

2 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Calle 4 Norte entre Av. 5 y Av. 10 Manzana 4

+52 984 803 3748

Opening times not available

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Condominio Aldea Thai Local 24, Manzana 81 Lote 1 entre calle 26 y calle Cozumel

+52 984 803 3748

Opening times not available

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Reviews

2.0 Poor

Anonymous, May 2024

Passenger van

KAYAK
Pick up took almost an hour. They didn't have the van we reserved. Then they held part of our deposit because the drivers seat was barely damp when we returned and claimed they could not rent it out even though it was 5pm and no one was picking up since they closed at 6. Never renting from this company again!

1 out of 1

NU Car

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

6.0

Value for money

8.0

2 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Avenida Primera Norte Local 3

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Local 24, Manzana 81 Lote 1, Condo Aldea Thai

+52 998 253 6112

Opening times not available

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No reviews available

keddy by Europcar

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

2 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Carr Federal Chetumal

+52 998 877 2100

Opening times not available

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Playa Del Carmen, Quintana Roo- Calle 8, Lote 10, Entre Av.15-Av.10

+52 984 873 2820

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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No reviews available

MEXRENTACAR

4.0

Cleanliness

4.3

Comfort

4.3

Pick-up/Drop-off

3.6

Value for money

4.3

3 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

5ta Avenida, Entre 14 N y 16 N

+52 334 170 8243

Opening times not available

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Carretera Federal Cancún-Playa del Carmen Km 48

+52 334 170 8243

Opening times not available

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Playa Del Carmen Airport

+52 33 4624 2114

Opening times not available

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Filters

Reviews

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Nothing to like. The office wasn't at the address listed. I asked for help finding it and was told by a local man that they moved to a different location about a block away. He led me there and the office was closed even though I was scheduled to pick up my car. I called the number, left a message, and no one ever called me back, ever. After two hours of waiting I went to the next closest car rental place. The man at the counter said MexRentaCar is notorious for taking more reservations than they have cars, closing the office when they run out, and not notifying people they're out of cars.

Cons:

Have a car for me since I had a confirmed reservation, answer your office phone, stay open during your posted hours, notify me of any issues, work your tail off to ensure you have cars for every reservation.

1 out of 1

Payless

Cleanliness

3.2

Comfort

4.4

Pick-up/Drop-off

3.6

Value for money

3.6

7 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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Av Norte Mza .62 Reg33 #15

+52 998 886 2812

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
View deals

Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
View deals

Calle 4 Notre

+52 984 879 4137

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
View deals

Calle Plaza Marina Local 40

+52 984 873 1395

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Carr. Cacun Chetumal Km 309

+52 998 246 2014

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
View deals

Paseo Xaman Ha, Lt. #2

+52 998 246 2014

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Reviews

4.0 Mediocre

Joseph, Apr 2024

Standard SUV

KAYAK
Car was dirty, lots of body damage, but staff friendly.

1 out of 1

Infinity Car Rental

Cleanliness

3.6

Comfort

3.6

Pick-up/Drop-off

3.6

Value for money

3.6

2 locations in Playa del Carmen

Locations in Playa del Carmen

10 Avenida Nte. 128 A entre calles 2 y 4, Col Centro.

+52 998 689 1918

Opening times not available

3 10th St, Mz 27 Between 2nd And 4th St.

Opening times not available

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Reviews

2.0 Poor

Mike, Mar 2024

Economy

KAYAK
Two hour wait with one customer in front Car delivered dirty Car did not run properly. Had engine issues immediately.

2.0 Poor

Anonymous, Dec 2023

Economy

KAYAK
I liked nothing. The car was not available when I arrived in the office.

10.0 Wonderful

Anonymous, Nov 2023

Economy

KAYAK
Simplicity and price

Budget

Cleanliness

4.3

Comfort

4.2

Pick-up/Drop-off

3.5

Value for money

3.7

5 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Calle 4 Notre

+52 984 879 4137

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Fed Cancun Chetumal Km 296

+52 988 246 2014

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Paseo Xaman Ha, Lt. #2

+52 998 246 2014

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

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Reviews

2.0 Poor

Anonymous, Jan 2024

Minivan

KAYAK
When I arrived, they told me that they did not have the car. i then went to the rental agency next door and they coincidentally has the same car at but at double the price. The cars all came from the same lot and had no Budget or other agency stickers to distinguish one from another. When I returned the car, there was a person waiting for the car who has just experienced the same scam.: rented online from Budget at one price, was told there was no such car on arrival, went next door and paid double for fhe same car. Total scam.

2.0 Poor

Alisa, Apr 2021

KAYAK

Pros:

The staff were friendly.

Cons:

The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.

2.0 Poor

Lawdan, Nov 2019

KAYAK

Pros:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

Cons:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

National

Cleanliness

5.2

Comfort

4.4

Pick-up/Drop-off

4.2

Value for money

4.2

3 locations in Playa del Carmen

Locations in Playa del Carmen

Av Constituyentes 2

+52 984 877 2900 ext. 244055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Av. Constituyentes #1

+52 984 873 4000 ext. 3055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

C 3 Sur 229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

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Reviews

2.0 Poor

Natacha, May 2021

KAYAK

Pros:

Nothing

Cons:

I saw a price online and when I went to the shop they asked me for an insurance and I had to pay double the price of the car. I’ve never had this situation in over countries

2.0 Poor

Hilary, Mar 2021

KAYAK

Pros:

They didn’t actually have any cars to rent out even though they had multiple listings online.

2.0 Poor

Anonymous, Jan 2021

KAYAK

Cons:

The office is hard to find and upon return they made my wife wait outside due to Covid ( even though when we came to pick up the car we were both allowed in the office). Furthermore I waited in the office for half an hour for them to give me my paperwork after asking twice for it they kicked me out. I now have the entire $2500 deposit pending on my credit card. Meanwhile we barely caught our flight back to the states thanks to this terrible experience.

Europcar

Cleanliness

3.9

Comfort

4.5

Pick-up/Drop-off

3.6

Value for money

3.5

6 locations in Playa del Carmen

Locations in Playa del Carmen

Calle 10 Manzana 35, Lote 2-05, Local 6 Col. Centro Playa del Carmen Solidaridad Centro Comercial Plaza Paraiso

+52 984 157 9197

Opening times not available

Carr Federal Chetumal

+52 998 877 2100

Opening times not available

Carretera federal Chetumal Perto Juarez Km 300, Playa del Carmen / Solidaridad, Quintana Roo CP Dentro del Hotel Bluebay

+52 984 179 9252

Opening times not available

Oficina virtual, comunicarse al: +52 (984) 873 2820

+52 984 873 2820

Opening times not available

Playa Del Carmen, Quintana Roo

+52 984 873 2820

Opening times not available

Predio Limonar, Fraccion 2, Acceso Xcalacoco Playa del Carmen, QROO

Opening times not available

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Reviews

2.0 Poor

Anonymous, Sep 2024

Full-size

KAYAK
You charged me although I had cancelled the reservation two minutes after booking it. This is a scam. You advertise really low prices, then I want to take the insurance, then you refuse to sell it to me. Then I cancel. Then I receive a charge on my credit card. This is a pure scam.

2.0 Poor

Anonymous, Feb 2024

Compact

KAYAK
Do NOT book with them! They will steal your money. Horrible service

3.9 Poor

Anonymous, Jul 2021

KAYAK
They will find a way to make you take their insurance! You'll need a letter from your insurer describing in detail what they are covering.

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Super rude staff (young guy)

Cons:

Staff was so rude that we decided not to rent there and go somewhere else.

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Nothing

Cons:

STAFF WAS EXTREMELY EXTREMELY CANNOY SAY IT ENOUGH EXTREMEEEELY RUDE! NEVER EVER AGAIN!

Alamo

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

2.8

Value for money

3.1

One location in Playa del Carmen

Locations in Playa del Carmen

5a Ave Norte Esq Calle 6 Norte

+52 984 803 1239

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

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Reviews

2.0 Poor

Anonymous, Feb 2024

Economy

KAYAK
They didn’t have a car

2.0 Poor

Anonymous, Jan 2024

Intermediate SUV

KAYAK
We reserved a car and there was no car available.

2.0 Poor

thecampdude, May 2021

KAYAK

Cons:

They did not have a car for me

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

You should communicate more with each other. In the rental: 1) they didn't have the car at all 2) the price was much higher (from 75 to 185 dollars) I was told that you know it but do not regard it. Make it better please. We solved it directly with Hertz in the end. Have a nice day! Petr

4.0 Mediocre

Tatianna, May 2021

KAYAK

Cons:

When I arrived to pick up my car rental reservation they did not have a car available and had me wait over 20mins to even get that information when they knew the entire time.

2.0 Poor

Gertrude, Mar 2021

KAYAK

Pros:

Nothing

Cons:

they didn’t have the car ,that we rented at least a month ago. And they couldn’t have cared less. We had to take a bus to get to our destination

Hertz

Cleanliness

4.1

Comfort

3.7

Pick-up/Drop-off

3.2

Value for money

3.0

7 locations in Playa del Carmen

Locations in Playa del Carmen

5 Avenida X Calle 28 Nte

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Area Comercial Hotel Xcaret

0180 0709 5000

Monday07:30 - 19:00
Tuesday07:30 - 19:00
Wednesday07:30 - 19:00
Thursday07:30 - 19:00
Friday07:30 - 19:00
Saturday07:30 - 19:00
Sunday07:30 - 19:00

Av 10 Norte Esq 14 Nte Bis

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Av. 15 Local 41pb

+52 999 911 8040

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Playa Del Carmen

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Quinta Ave. & Calle 10

+52 999 911 8040

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Quinta Avenida Colcentro

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00

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Reviews

2.0 Poor

Alan, Aug 2020

KAYAK

Pros:

They NEVER HAVE THE CAR you order AND they try to upsell you $1000 pesos per day... THEY SUCK, NEVER RENT THERE... NEVER... You show up there and you're in a JAM if you're tight with time... They GOT YOU BY THE BALLS and upcharge...

2.0 Poor

Chris, Jan 2020

KAYAK

Cons:

They charged triple of what reservation confirmed. Dont trust1

2.0 Poor

Paul, Jan 2020

KAYAK

Pros:

Nothing. The car wasn't available. I traveled to pick up the car, and they refused to honor the reservation because they didn't have any cars.

Cons:

Having an accurate inventory. There were no cars.

2.0 Poor

Anonymous, Dec 2019

KAYAK

Pros:

Nothing, they said that they don’t have a car for me. They want to give me a more expensive car instead.

Firefly

Cleanliness

4.4

Comfort

4.2

Pick-up/Drop-off

3.0

Value for money

2.9

2 locations in Playa del Carmen

Locations in Playa del Carmen

Playa del Carmen Airport

Opening times not available

Plaza Tukan Local 4 10a Avenid

0180 0709 5010

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

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Reviews

2.0 Poor

Anonymous, Jan 2024

Standard

KAYAK
Scam, avoid They said they don’t have a car, and offered another 2000 USD more!

2.0 Poor

Anonymous, Jan 2024

Economy

KAYAK
They didn’t have the car we reserved available and said it could take a few days before they did . The only car they had was 5x the price. We ended up with no car.

2.0 Poor

Anonymous, Dec 2023

Standard

KAYAK
Very expensive extra charges that you cannot get rid of

2.0 Poor

Alberto, Dec 2021

KAYAK
They don’t have my car

2.0 Poor

David, Apr 2021

KAYAK

Pros:

They charge mandatory insurance which is 3 times more than the car rental.

2.0 Poor

Anonymous, Feb 2021

KAYAK

Pros:

The drop off was super quick and efficient.

Cons:

We were quoted $350 we knew the y were going to try to sell us insurance so we got insurance trough our credit card, even with our credit card insurance they wanted to charge us the $350 plus another $850 for insurance for $1200 total!!! When we told them that was ridiculous and started to leave the price suddenly dropped to $750 total which was still twice what we were quoted but we accepted it. Its really sad that they try to take advantage of people on vacation!!

Thrifty

Cleanliness

3.0

Comfort

3.0

Pick-up/Drop-off

3.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Esq 16

+52 800 021 2277

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 4 Loc 2, Entre Calles

180 0021 2277

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

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Reviews

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Nothing

Cons:

Everything

2.0 Poor

David, Mar 2021

KAYAK

Pros:

The pickup time was 8pm and they were already closed.

Cons:

The Firefly representative was so, so rude. Not willing to help, barely wanted to talk to me even though I had a reservation.

2.0 Poor

Brandon, Jan 2021

KAYAK

Pros:

Absolutely nothing. Even with a reservation, many days in advance, there was no car for us when we arrived at the rental place. On top of that, the thrifty rental office was closed and everything was being operated through the Hertz office. Worst experience I’ve ever had.

Cons:

Nothing went correctly, so technically everything could have been better.

Economy Rent a Car

Cleanliness

3.8

Comfort

3.6

Pick-up/Drop-off

2.6

Value for money

3.2

One location in Playa del Carmen

Locations in Playa del Carmen

Local 24, Manzana 81 Lote 1, Condominio Aldea Thai

+52 994 803 3748

Opening times not available

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2.0 Poor

Anonymous, Apr 2021

KAYAK

Pros:

I paid really more without explication!

2.0 Poor

David, Apr 2021

KAYAK

Pros:

Economy is an intermediary for other companies in Playa del Carmen, they took the reservation knowing they didn't have cars. I got a mysterious message through whatsapp saying that there were no more cars. When I went to another location for the agency who messaged me, America auto rentals, they did in fact have cars but didn't want to give it at the rate I reserved for, because there were clients willing to pay more.

Ace

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

16 Bis

+52 33 4170 8243

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

av. 10 Mza 24 Lte 3

+52 984 803 0740

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

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Reviews

2.0 Poor

Dan, Nov 2019

KAYAK

Pros:

No one was rude.

Cons:

The pick-up location could have existed.

2.0 Poor

Kevin, Nov 2019

KAYAK

Pros:

Nothing at all

Cons:

Actually having the car. Instead of arriving and asking for an extra $200

Dollar

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

Av 10 Esq 16

+52 800 365 1111

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Calle 4 Loc 2, Entre Calles

180 0021 2277

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

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Reviews

2.0 Poor

Anonymous, Dec 2020

KAYAK

Cons:

Charging to my credit card did not work. I called my bank and they said there was enough funds. So we could not rent the car and spent hours waiting for nothing.

2.0 Poor

Anonymous, Jan 2020

KAYAK

Cons:

They didn’t have a car for us and left us with no car because it wasnt prepaid!!! Very stressful experience when stating holiday. Last time I book a car on kayak

2.0 Poor

Alan, Jan 2020

KAYAK

Pros:

Nothing

Cons:

Dollar didn't have carsnto rent out.

2.0 Poor

Andres, Jan 2020

KAYAK

Pros:

Nothing!

Cons:

The car that I rented was not available, and they wanted to give me a smaller car. They said that the price was wrong and instead of the one stated they wanted to charge about 450 dollars instead of 99.

2.0 Poor

Anonymous, Dec 2019

KAYAK

Pros:

I didn't like anything. I booked a car for 100 usd for 5 days. When I arrived I was told that it is 200 usd, as the initial amount did not include taxes and service fees (100%!!!). Also the insurance was + 300 usd. So, instead of 100 it turned out to be 500. It is insane.

2.0 Poor

Gino, Dec 2019

KAYAK

Cons:

First the address listed on the Internet was incorrect as they closed that location and have not updated their information. Second they are affiliated with thrifty and firefly so it is all the same company at the location. Third the Internet reservation charge was to be $22 per day. When I got there they were trying to charge $32 per day saying It was the exchange rate which is bullshit because the exchange rate is automatic on your credit card which is about $19 pesos per one US dollar. Four they wanted to charge liability insurance which I did not need as Visa and American Express credit cards cover all collision of rental vehicles. Also if you have a basic car insurance policy in United States it will cover liability. If you take the collision insurance which is about $15-$20 per day then your credit card automatically cancels their insurance. So altogether the rental would’ve been $52 per day. The Representative is very obnoxious and professional. I felt like they were trying to rough arm me to purchase the extra insurance. He said the only way they would not as if they charge my credit card $200,000 pesos about $10,000 USD as a credit card hold until the car returned safely. Dollar thrifty and firefly is a complete scam of business. I’ve dealt with other companies here that are professional and much better and do not haggle.

Fox

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

2 locations in Playa del Carmen

Locations in Playa del Carmen

5 Avenida Entre 14 Norte Y 16 Norte Bis

0180 0225 4369

Opening times not available

Europcar Calle 10 Manzana 35 Lote 2-05 Local 6 Col Centro Playa Del

+1 800 225 4369

Opening times not available

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2.0 Poor

Anonymous, Mar 2024

Compact

KAYAK
There was no car available and the staff invented many reasons to refuse to rent me a car, as soon as they realised that it was a fox rental

Enterprise Rent-A-Car

8.4

Very good

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

7.6

4 locations in Playa del Carmen

Locations in Playa del Carmen

Av Constituyentes 2

+52 984 877 2900 ext. 244055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Av. Constintuyente #1

+52 984 873 4000 ext. 3055

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

C. 3 Sur #229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Calle Quinta Avenida, Luis

+52 984 873 4000

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

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Sixt

4.1

Mediocre

3 locations in Playa del Carmen

Locations in Playa del Carmen

Av. Constituyentes Local 1

+52 984 879 4844

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Ave 10 N cruz Calle 28 Local 3

+52 984 803 0768

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Carretera Cancún Tulúm Km. 62

+52 984 877 4400

Monday09:00 - 18:0014:00 - 18:00
Tuesday09:00 - 18:0014:00 - 18:00
Wednesday14:00 - 18:0009:00 - 18:00
Thursday14:00 - 18:0009:00 - 18:00
Friday14:00 - 18:0009:00 - 18:00
Saturday14:00 - 18:0009:00 - 18:00
Sunday14:00 - 18:0009:00 - 18:00

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No reviews available

Mas By Mex

3.8

Poor

2 locations in Playa del Carmen

Locations in Playa del Carmen

5th Avenida, Manzana 39 Lote 3, Between 14 N and 16 N.

Opening times not available

Quinta Avenida

+52 33 4170 8243

Opening times not available

Filters

No reviews available

Adocar Rental

2.4

Poor

2 locations in Playa del Carmen

Locations in Playa del Carmen

10 Avenida Norte Mz 10 Lt. 2, Centro. Entre las calles 2 y 4

Opening times not available

Av. Xcacel, Manzana 18 Plano 2

Opening times not available

Filters

No reviews available

Priceless

2.0

Poor

One location in Playa del Carmen

Locations in Playa del Carmen

171 Calle 14 Norte

+52 998 366 1291

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Filters

No reviews available

U-Save

5.6

Fair

One location in Playa del Carmen

Locations in Playa del Carmen

Av. 10 Hotel Riviera Caribe Maya, 10 Avenida Sur 10-local 2, Gonzalo Guerrero

+52 984 878 1013

Opening times not available

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No reviews available

FlexWays

4.9

Mediocre

3 locations in Playa del Carmen

Locations in Playa del Carmen

10 Avenida Nte. 130A, Centro

+54 9 11 5259 9877

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Blvd. Luis Donaldo Colosio Mz. 4 L. 5 Local 461

Opening times not available

Playa del Carmen Airport

+54 9 11 5259 9877

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Filters

No reviews available

Right Cars

4.2

Mediocre

One location in Playa del Carmen

Locations in Playa del Carmen

Local 25 Manzana 82 Lote 1 Entre Calle 26 Y Calle

Opening times not available

Filters

No reviews available

CarWiz

3.5

Poor

4 locations in Playa del Carmen

Locations in Playa del Carmen

Av. 10, Mza. 26, Lote 2, Col. Gonzalo Guerrero, Playa Del Carmen

+52 984 688 8154

Opening times not available

Lote 4 Manzana 73 Zona 1

+52 984 803 8081

Opening times not available

Paseo Xaman-ha Mza. 25 Local 207, Fracc. 111

+52 984 873 3843

Opening times not available

Terminal Maritima (muelle) Centro, 1era Sur Zfm

+52 984 803 1342

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

4 locations in Playa del Carmen

Locations in Playa del Carmen

Av. 15 Local 41Pb

Opening times not available

Avenida Paseo Xaman Ha mza 25

Opening times not available

Calle 6 Nte & Quinta Avenida

Opening times not available

Calle 8

Opening times not available

Filters

No reviews available

Carflex Rent a Car

No score available yet

3 locations in Playa del Carmen

Locations in Playa del Carmen

Av Constituyentes 178, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., México 6

Monday07:00 - 21:0007:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:0008:00 - 13:0007:00 - 21:00
Sunday08:00 - 13:0007:00 - 21:00

Av. Constituyentes, Manzana 42, Lote 001, entre Calle 20 Norte y 25 Avenida Norte, Colonia Centro

+52 998 886 2311

Opening times not available

Calle 1 sur interior Muelle Fiscal API, Playa del Carmen Quintana Roo CP

+52 984 806 1143

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

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IssiCar

No score available yet

2 locations in Playa del Carmen

Locations in Playa del Carmen

Calle 12 #230 Mz 55, Lote 8 Local2, Entre Av 20 Y Av 15, Colonia Centro, Cp

+52 984 115 2008

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Calle 30 Av 105 Y 110 Nte, Colonia Ejidal 2,mz 178, Lote 8 Zona Urbana, Cp

+52 984 115 2008

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Filters

No reviews available

Arrent Car Rental

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Calle 10 Mz 6 Lt 3

+52 984 803 3755

Opening times not available

Filters

No reviews available

City Car Rental

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Av constituyentes calle 20 y 25

+52 998 980 0766

Opening times not available

Filters

No reviews available

Deal Mobility Rent a Car

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Calle 8, Lote 10, Entre Av. 15 y Av. 10, Col. Centro, Playa del Carmen, Quintana Roo.

+52 984 873 2820

Opening times not available

Filters

No reviews available

Final Rentals

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Condominio Aldea Thai Local 24 Manzana 81 Lote 1, entre 26 Nte y Cozumel, Gonzalo Guerrero, Playa del Carmen, Q.R.

+52 998 253 6112

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

Filters

No reviews available

MAS

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Quinta Avenida Norte Manzana 39 Lote 3, Entre 14 N Y 16 N

Opening times not available

Filters

No reviews available

Rhodium

No score available yet

One location in Playa del Carmen

Locations in Playa del Carmen

Playa del Carmen Airport

Opening times not available

Filters

No reviews available

124 travelers who rented a car in Playa del Carmen gave the car agency they used an average rating of 3.7

FAQs about renting a 15 passenger van in Playa del Carmen

  • What other types of van can I rent in Playa del Carmen?

    Along with a 15 passenger van, rental companies in Playa del Carmen offer 7 passenger vans.

Everything you need to know for your 15 passenger van rental in Playa del Carmen

Car rental at airports serving Playa del Carmen

Playa del Carmen 15 Passenger Van Rental Information

Pick-up locationPlaya del Carmen
Car typesVan, Minivan
Rental locations99
Airport locations12