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Rent a BMW in Playa del Carmen

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Companies that offer BMW car rentals in Playa del Carmen 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Avis

Cleanliness

8.8

Comfort

7.7

Pick-up/Drop-off

6.4

Value for money

7.3

7 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

1ra Sur Por 5ta Av Zona

+52 984 168 2734

Monday15:00 - 18:0008:00 - 13:00
Tuesday08:00 - 13:0015:00 - 18:00
Wednesday08:00 - 13:0015:00 - 18:00
Thursday08:00 - 13:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 13:00
Saturday15:00 - 18:0008:00 - 13:00
Sunday08:00 - 13:0015:00 - 18:00
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Avenida 10 Manzana 26

+52 984 688 8154

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Carr Cancun Tulum Km 299

+52 984 803 8081

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Carretera Fed 307 Km 306 Punta

+52 984 803 8081

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Lote 4 Manzana 73

+52 984 803 8081

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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Paseo Xaman-Ha Mzn.25 L-207

+52 984 873 3843

Monday08:00 - 13:0015:00 - 18:00
Tuesday15:00 - 18:0008:00 - 13:00
Wednesday15:00 - 18:0008:00 - 13:00
Thursday08:00 - 13:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 13:00
Saturday15:00 - 18:0008:00 - 13:00
Sunday15:00 - 18:0008:00 - 13:00
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Tulum Playa D Carmen Km 294

+52 984 803 8081

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Reviews

4.0 Mediocre

Anonymous, Mar 2024

Passenger van

KAYAK
Hours of operation at my Avis location did not reflect the time advertised online. Had to return back the following day to drop off the vehicle.

10.0 Wonderful

Steve, Jan 2020

KAYAK

Pros:

YES, all was good and they spoke english, a real bonus!

Cons:

Pick up process was longer than expected, return was quick and easy

1 out of 2

Budget

Cleanliness

4.3

Comfort

4.2

Pick-up/Drop-off

3.5

Value for money

3.7

2 locations in Playa del Carmen

Show locations

Locations in Playa del Carmen

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Filters

Show reviews that mention

Reviews

2.0 Poor

Anonymous, Jan 2024

Minivan

KAYAK
When I arrived, they told me that they did not have the car. i then went to the rental agency next door and they coincidentally has the same car at but at double the price. The cars all came from the same lot and had no Budget or other agency stickers to distinguish one from another. When I returned the car, there was a person waiting for the car who has just experienced the same scam.: rented online from Budget at one price, was told there was no such car on arrival, went next door and paid double for fhe same car. Total scam.

2.0 Poor

Alisa, Apr 2021

KAYAK

Pros:

The staff were friendly.

Cons:

The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.

2.0 Poor

Lawdan, Nov 2019

KAYAK

Pros:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

Cons:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

1 out of 3

National

Cleanliness

5.2

Comfort

4.4

Pick-up/Drop-off

4.2

Value for money

4.2

One location in Playa del Carmen

Show locations

Locations in Playa del Carmen

C 3 Sur 229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Reviews

2.0 Poor

Natacha, May 2021

KAYAK

Pros:

Nothing

Cons:

I saw a price online and when I went to the shop they asked me for an insurance and I had to pay double the price of the car. I’ve never had this situation in over countries

2.0 Poor

Hilary, Mar 2021

KAYAK

Pros:

They didn’t actually have any cars to rent out even though they had multiple listings online.

2.0 Poor

Anonymous, Jan 2021

KAYAK

Cons:

The office is hard to find and upon return they made my wife wait outside due to Covid ( even though when we came to pick up the car we were both allowed in the office). Furthermore I waited in the office for half an hour for them to give me my paperwork after asking twice for it they kicked me out. I now have the entire $2500 deposit pending on my credit card. Meanwhile we barely caught our flight back to the states thanks to this terrible experience.

1 out of 3

Europcar

Cleanliness

3.9

Comfort

4.5

Pick-up/Drop-off

3.6

Value for money

3.5

One location in Playa del Carmen

Show locations

Locations in Playa del Carmen

Playa Del Carmen, Quintana Roo

+52 984 873 2820

Opening times not available

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Reviews

2.0 Poor

Anonymous, Sep 2024

Full-size

KAYAK
You charged me although I had cancelled the reservation two minutes after booking it. This is a scam. You advertise really low prices, then I want to take the insurance, then you refuse to sell it to me. Then I cancel. Then I receive a charge on my credit card. This is a pure scam.

2.0 Poor

Anonymous, Feb 2024

Compact

KAYAK
Do NOT book with them! They will steal your money. Horrible service

3.9 Poor

Anonymous, Jul 2021

KAYAK
They will find a way to make you take their insurance! You'll need a letter from your insurer describing in detail what they are covering.

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Super rude staff (young guy)

Cons:

Staff was so rude that we decided not to rent there and go somewhere else.

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Nothing

Cons:

STAFF WAS EXTREMELY EXTREMELY CANNOY SAY IT ENOUGH EXTREMEEEELY RUDE! NEVER EVER AGAIN!

1 out of 6

Alamo

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

2.8

Value for money

3.1

One location in Playa del Carmen

Show locations

Locations in Playa del Carmen

5a Ave Norte Esq Calle 6 Norte

+52 984 803 1239

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00
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Reviews

2.0 Poor

Anonymous, Feb 2024

Economy

KAYAK
They didn’t have a car

2.0 Poor

Anonymous, Jan 2024

Intermediate SUV

KAYAK
We reserved a car and there was no car available.

2.0 Poor

thecampdude, May 2021

KAYAK

Cons:

They did not have a car for me

2.0 Poor

Anonymous, May 2021

KAYAK

Cons:

You should communicate more with each other. In the rental: 1) they didn't have the car at all 2) the price was much higher (from 75 to 185 dollars) I was told that you know it but do not regard it. Make it better please. We solved it directly with Hertz in the end. Have a nice day! Petr

4.0 Mediocre

Tatianna, May 2021

KAYAK

Cons:

When I arrived to pick up my car rental reservation they did not have a car available and had me wait over 20mins to even get that information when they knew the entire time.

2.0 Poor

Gertrude, Mar 2021

KAYAK

Pros:

Nothing

Cons:

they didn’t have the car ,that we rented at least a month ago. And they couldn’t have cared less. We had to take a bus to get to our destination

1 out of 4

Hertz

Cleanliness

4.1

Comfort

3.7

Pick-up/Drop-off

3.2

Value for money

3.0

4 locations in Playa del Carmen

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Locations in Playa del Carmen

Av 10 Norte Esq 14 Nte Bis

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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Av. 15 Local 41pb

+52 999 911 8040

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
View deals

Playa Del Carmen

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
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Quinta Avenida Colcentro

+52 800 709 5000

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
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Reviews

2.0 Poor

Alan, Aug 2020

KAYAK

Pros:

They NEVER HAVE THE CAR you order AND they try to upsell you $1000 pesos per day... THEY SUCK, NEVER RENT THERE... NEVER... You show up there and you're in a JAM if you're tight with time... They GOT YOU BY THE BALLS and upcharge...

1 out of 1

Thrifty

Cleanliness

3.0

Comfort

3.0

Pick-up/Drop-off

3.0

Value for money

2.0

One location in Playa del Carmen

Locations in Playa del Carmen

Av 10 Esq 16

+52 800 021 2277

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

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Reviews

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Nothing

Cons:

Everything

2.0 Poor

David, Mar 2021

KAYAK

Pros:

The pickup time was 8pm and they were already closed.

Cons:

The Firefly representative was so, so rude. Not willing to help, barely wanted to talk to me even though I had a reservation.

2.0 Poor

Brandon, Jan 2021

KAYAK

Pros:

Absolutely nothing. Even with a reservation, many days in advance, there was no car for us when we arrived at the rental place. On top of that, the thrifty rental office was closed and everything was being operated through the Hertz office. Worst experience I’ve ever had.

Cons:

Nothing went correctly, so technically everything could have been better.

Dollar

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Playa del Carmen

Locations in Playa del Carmen

Av 10 Esq 16

+52 800 365 1111

Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00

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Reviews

2.0 Poor

Anonymous, Dec 2020

KAYAK

Cons:

Charging to my credit card did not work. I called my bank and they said there was enough funds. So we could not rent the car and spent hours waiting for nothing.

2.0 Poor

Anonymous, Jan 2020

KAYAK

Cons:

They didn’t have a car for us and left us with no car because it wasnt prepaid!!! Very stressful experience when stating holiday. Last time I book a car on kayak

2.0 Poor

Alan, Jan 2020

KAYAK

Pros:

Nothing

Cons:

Dollar didn't have carsnto rent out.

2.0 Poor

Andres, Jan 2020

KAYAK

Pros:

Nothing!

Cons:

The car that I rented was not available, and they wanted to give me a smaller car. They said that the price was wrong and instead of the one stated they wanted to charge about 450 dollars instead of 99.

2.0 Poor

Anonymous, Dec 2019

KAYAK

Pros:

I didn't like anything. I booked a car for 100 usd for 5 days. When I arrived I was told that it is 200 usd, as the initial amount did not include taxes and service fees (100%!!!). Also the insurance was + 300 usd. So, instead of 100 it turned out to be 500. It is insane.

2.0 Poor

Soufiane, Dec 2019

KAYAK

Pros:

I didn’t like anything and was very disappointed

Cons:

It was a real joke. The rental company asked me for 10k USD deposit to rent the car. I travel a lot and I use to rent cars all over the world and I was in shock when they asked me for this deposit. I was not renting a Ferrari or Porsche it was an economic car. I do not recommend to rent from there. The rental is managed by Firefly which has essentially bad reviews on the net.

Enterprise Rent-A-Car

8.4

Very good

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

7.6

One location in Playa del Carmen

Locations in Playa del Carmen

C. 3 Sur #229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Filters

No reviews available

Ace

2.0

Poor

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Playa del Carmen

Locations in Playa del Carmen

av. 10 Mza 24 Lte 3

+52 984 803 0740

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

No reviews available

Sixt

4.1

Mediocre

One location in Playa del Carmen

Locations in Playa del Carmen

Av. Constituyentes Local 1

+52 984 879 4844

Monday08:00 - 13:00
Tuesday08:00 - 13:00
Wednesday08:00 - 13:00
Thursday08:00 - 13:00
Friday08:00 - 13:00
Saturday08:00 - 13:00
Sunday08:00 - 13:00

Filters

No reviews available

72 travelers who rented a car in Playa del Carmen gave the car agency they used an average rating of 3.7

Everything you need to know for your BMW rental in Playa del Carmen

Car rental at airports serving Playa del Carmen