Rent a Jaguar in Playa del Carmen
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Companies that offer Jaguar car rentals in Playa del Carmen
Avis
6.6
Okay
7 reviewsCleanliness
8.8
Comfort
7.7
Pick-up/Drop-off
6.4
Value for money
7.3
6 locations in Playa del Carmen
Filters
Reviews
4.0 Mediocre
Mar 2024
10.0 Wonderful
Jan 2020
Pros:
YES, all was good and they spoke english, a real bonus!Cons:
Pick up process was longer than expected, return was quick and easyNational
3.5
Poor
8 reviewsCleanliness
5.1
Comfort
4.4
Pick-up/Drop-off
4.8
Value for money
3.9
One location in Playa del Carmen
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Reviews
2.0 Poor
May 2021
Pros:
NothingCons:
I saw a price online and when I went to the shop they asked me for an insurance and I had to pay double the price of the car. I’ve never had this situation in over countries2.0 Poor
Mar 2021
Pros:
They didn’t actually have any cars to rent out even though they had multiple listings online.2.0 Poor
Jan 2021
Cons:
The office is hard to find and upon return they made my wife wait outside due to Covid ( even though when we came to pick up the car we were both allowed in the office). Furthermore I waited in the office for half an hour for them to give me my paperwork after asking twice for it they kicked me out. I now have the entire $2500 deposit pending on my credit card. Meanwhile we barely caught our flight back to the states thanks to this terrible experience.Alamo
3.2
Poor
12 reviewsCleanliness
4.0
Comfort
4.0
Pick-up/Drop-off
2.8
Value for money
3.1
One location in Playa del Carmen
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Reviews
2.0 Poor
Feb 2024
2.0 Poor
Jan 2024
2.0 Poor
May 2021
Cons:
They did not have a car for me2.0 Poor
May 2021
Cons:
You should communicate more with each other. In the rental: 1) they didn't have the car at all 2) the price was much higher (from 75 to 185 dollars) I was told that you know it but do not regard it. Make it better please. We solved it directly with Hertz in the end. Have a nice day! Petr4.0 Mediocre
May 2021
Cons:
When I arrived to pick up my car rental reservation they did not have a car available and had me wait over 20mins to even get that information when they knew the entire time.2.0 Poor
Mar 2021
Pros:
NothingCons:
they didn’t have the car ,that we rented at least a month ago. And they couldn’t have cared less. We had to take a bus to get to our destinationHertz
3.1
Poor
18 reviewsCleanliness
4.1
Comfort
3.7
Pick-up/Drop-off
3.2
Value for money
3.0
5 locations in Playa del Carmen
Filters
Reviews
10.0 Wonderful
Dec 2021
8.0 Very good
Nov 2021
10.0 Wonderful
Mar 2021
Pros:
Staff was very friendly and helpful. Pick-up was at the airport directly out in front. Super easy.Cons:
Don’t try too hard to sell insurance people don’t want.2.0 Poor
Mar 2021
Pros:
NothingCons:
Hertz could have actually had cars available at the location. Got to the airport and it was the guys day off. Nobody working counter. Finally found someone to call him and he had no car even available2.0 Poor
Mar 2021
Pros:
We arrived to the airport, went to the Hertz counter and were informed that they did not have our vehicle. They tried to sell me on another vehicle half the size (which would not fit my group), and for more money.Cons:
Honesty? Not giving away a vehicle that I had reserved, leaving me stranded at the airport to figure it out?2.0 Poor
Mar 2021
Cons:
They could have had the car or any car that they rented to me. Luckily Avis next door had a car to rent.Thrifty
2.6
Poor
5 reviewsCleanliness
3.0
Comfort
3.0
Pick-up/Drop-off
3.0
Value for money
2.0
One location in Playa del Carmen
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Reviews
2.0 Poor
Mar 2021
Pros:
NothingCons:
Everything2.0 Poor
Mar 2021
Pros:
The pickup time was 8pm and they were already closed.Cons:
The Firefly representative was so, so rude. Not willing to help, barely wanted to talk to me even though I had a reservation.2.0 Poor
Jan 2021
Pros:
Absolutely nothing. Even with a reservation, many days in advance, there was no car for us when we arrived at the rental place. On top of that, the thrifty rental office was closed and everything was being operated through the Hertz office. Worst experience I’ve ever had.Cons:
Nothing went correctly, so technically everything could have been better.Dollar
2.0
Poor
6 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Playa del Carmen
Filters
Reviews
2.0 Poor
Dec 2020
Cons:
Charging to my credit card did not work. I called my bank and they said there was enough funds. So we could not rent the car and spent hours waiting for nothing.2.0 Poor
Jan 2020
Cons:
They didn’t have a car for us and left us with no car because it wasnt prepaid!!! Very stressful experience when stating holiday. Last time I book a car on kayak2.0 Poor
Jan 2020
Pros:
NothingCons:
Dollar didn't have carsnto rent out.2.0 Poor
Jan 2020
Pros:
Nothing!Cons:
The car that I rented was not available, and they wanted to give me a smaller car. They said that the price was wrong and instead of the one stated they wanted to charge about 450 dollars instead of 99.2.0 Poor
Dec 2019
Pros:
I didn't like anything. I booked a car for 100 usd for 5 days. When I arrived I was told that it is 200 usd, as the initial amount did not include taxes and service fees (100%!!!). Also the insurance was + 300 usd. So, instead of 100 it turned out to be 500. It is insane.2.0 Poor
Dec 2019
Pros:
I didn’t like anything and was very disappointedCons:
It was a real joke. The rental company asked me for 10k USD deposit to rent the car. I travel a lot and I use to rent cars all over the world and I was in shock when they asked me for this deposit. I was not renting a Ferrari or Porsche it was an economic car. I do not recommend to rent from there. The rental is managed by Firefly which has essentially bad reviews on the net.Enterprise Rent-A-Car
8.4
Very good
No reviews available
Cleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
7.6
One location in Playa del Carmen
Ace
2.0
Poor
No reviews available
Cleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Playa del Carmen
Sixt
4.1
Mediocre
No reviews available
One location in Playa del Carmen
Airports serving Playa del Carmen
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