Rent a Lexus in Playa del Carmen
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Companies that offer Lexus car rentals in Playa del Carmen
Avis
6.6
Okay
7 reviewsCleanliness
8.8
Comfort
7.7
Pick-up/Drop-off
6.4
Value for money
7.3
6 locations in Playa del Carmen
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Reviews
4.0 Mediocre
Mar 2024
10.0 Wonderful
Jan 2020
Pros:
YES, all was good and they spoke english, a real bonus!Cons:
Pick up process was longer than expected, return was quick and easyHertz
3.1
Poor
18 reviewsCleanliness
4.1
Comfort
3.7
Pick-up/Drop-off
3.2
Value for money
3.0
5 locations in Playa del Carmen
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Reviews
10.0 Wonderful
Dec 2021
8.0 Very good
Nov 2021
10.0 Wonderful
Mar 2021
Pros:
Staff was very friendly and helpful. Pick-up was at the airport directly out in front. Super easy.Cons:
Don’t try too hard to sell insurance people don’t want.2.0 Poor
Mar 2021
Pros:
NothingCons:
Hertz could have actually had cars available at the location. Got to the airport and it was the guys day off. Nobody working counter. Finally found someone to call him and he had no car even available2.0 Poor
Mar 2021
Pros:
We arrived to the airport, went to the Hertz counter and were informed that they did not have our vehicle. They tried to sell me on another vehicle half the size (which would not fit my group), and for more money.Cons:
Honesty? Not giving away a vehicle that I had reserved, leaving me stranded at the airport to figure it out?2.0 Poor
Mar 2021
Cons:
They could have had the car or any car that they rented to me. Luckily Avis next door had a car to rent.Thrifty
2.6
Poor
5 reviewsCleanliness
3.0
Comfort
3.0
Pick-up/Drop-off
3.0
Value for money
2.0
One location in Playa del Carmen
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Reviews
2.0 Poor
Mar 2021
Pros:
NothingCons:
Everything2.0 Poor
Mar 2021
Pros:
The pickup time was 8pm and they were already closed.Cons:
The Firefly representative was so, so rude. Not willing to help, barely wanted to talk to me even though I had a reservation.2.0 Poor
Jan 2021
Pros:
Absolutely nothing. Even with a reservation, many days in advance, there was no car for us when we arrived at the rental place. On top of that, the thrifty rental office was closed and everything was being operated through the Hertz office. Worst experience I’ve ever had.Cons:
Nothing went correctly, so technically everything could have been better.Dollar
2.0
Poor
6 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Playa del Carmen
Filters
Reviews
2.0 Poor
Dec 2020
Cons:
Charging to my credit card did not work. I called my bank and they said there was enough funds. So we could not rent the car and spent hours waiting for nothing.2.0 Poor
Jan 2020
Cons:
They didn’t have a car for us and left us with no car because it wasnt prepaid!!! Very stressful experience when stating holiday. Last time I book a car on kayak2.0 Poor
Jan 2020
Pros:
NothingCons:
Dollar didn't have carsnto rent out.2.0 Poor
Jan 2020
Pros:
Nothing!Cons:
The car that I rented was not available, and they wanted to give me a smaller car. They said that the price was wrong and instead of the one stated they wanted to charge about 450 dollars instead of 99.2.0 Poor
Dec 2019
Pros:
I didn't like anything. I booked a car for 100 usd for 5 days. When I arrived I was told that it is 200 usd, as the initial amount did not include taxes and service fees (100%!!!). Also the insurance was + 300 usd. So, instead of 100 it turned out to be 500. It is insane.2.0 Poor
Dec 2019
Pros:
I didn’t like anything and was very disappointedCons:
It was a real joke. The rental company asked me for 10k USD deposit to rent the car. I travel a lot and I use to rent cars all over the world and I was in shock when they asked me for this deposit. I was not renting a Ferrari or Porsche it was an economic car. I do not recommend to rent from there. The rental is managed by Firefly which has essentially bad reviews on the net.Ace
2.0
Poor
No reviews available
Cleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Playa del Carmen
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