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The view was outstanding and the staff were very attentive. The facility was nice, but there were a few issues with the conference rooms, electricity and water issues. The rooms were just ok. The decor is very basic and one of my colleagues complained that she felt a bit claustrophobic in her room. We tried to hook up the computer to the tv via a cord-- and the hotel only has one remote control (for the entire hotel) that changes the inputs on the tv. The prices for the buffets/food were ridiculous. $35 for lunch plus 28% in taxes. This includes the 18% ITBIS and does not include tip.
Good service Location is close to historic center Room was some short Taxi from/to airport is $40 (30 minutes)
Hi! , We love everything in there, we feeling like our own home,. Thanks you Oh! the meals, you have to make some changes in the menu, like Dominican foods sometimes.
I like the food This hotel is good for people that are looking for prostitute male and females, the hotel pictures in the Internet everything looks clean and new but the reality is that the hotel needs to be remodel bacause everything is old.
The pool food and the view The bed
The hotel receptionist was wearing to many hats and it took to long to check in. The hotel was tierd and the room smelt and in need of a refurb Bar prices far to high for the standard of hotel.
site view this hotel have no loppy ,and good resturants,or 2/3 stars only and in rooms have no safe or good firnture,such TV cabint ,clothes cabint is very old ,table is broken,,,etc
Overpriced and generally shoddy
the hotel staff was very nice and possess excelent hospitality the air conditioning system needs to be improved, the elevator to go to the guest rooms breaks too often.
dining near the pool they never repaired the shower which did not work well
It was clean, good location and good price
Very old rooms, Poorly cleaned rooms, Beds were comfortable tho. Horrible bathrooms, Dingy lighting, Food from the restaurant and breakfast buffet sucked. I'll never stay at this hotel again.
We were there for one night and had no time to fix the AC due to a late check in and tiredness ..it was a cuadruple reservation and no extra towels were placed so I had to ask for them..the bath tub was to small and it didn't look clean.
Well equipped mini bar The pillows - bring your own!
For the money this hotel was very good.I will stay there again.
No harassment of your guess,some hotels try to get more money out your porquet.Like Barcelo santo domingo , they made my friend pay more money for his girlfriend.
The architectural details were very nice. When the AC is not on in the room the tile floor in the bathroom sweats making it necessary to lay a towel down on the floor so it doesn't create a fall hazard. Also our wifi worked on the 6th floor but not once did the Internet work ieven when reset.
Simply that there was a fairly sanitary mattress and a separate space with a lockable door Everything else. Abhorrent customer service. Unwillingness to find solutions. No water at times, detestable food, non-functioning amenities that appear listed in online booking sites. "He said she said" employees. I usually am not a nay-sayer nor do I often review anything I purchase online but felt compelled to do a small part in revealing the truth about this place I would definitely stay the night for $10 nowhere near the caliber nor service expected at close to $50. I support a new development here or new management.
the reception ,courtesy , homely feelings /interaction of the staff some amenities missing e.g no pressing iron in the room,no fridge and /or microwave
nothing good about this horrible house of horror!!!! nothing good!!! i will never go back there again. never. the hotel is terrible. it is terrible there. the rooms are very poorly furnished.dirty rooms. the staff, unfriendly. i was over charged and had to pay a fee for paying with card. debit or credit card. as long as you pay with a card, they make you pay extra. sad. sad hotel. please do not go there. there are other better hotels like the hodelpa in zona colonial for just 20 dollars difference.
It was economical Economical
the staff was very friendly,but outside during the night is not defently quet,good security outside! i.m no so happy ,becouse they charge you for safty box 3 dolars,other hotels is free,the breakfast was horible...
Booking was for 4 nights and I left after the first night. Reason? Ws not what I expected. Having stayed at El Embajador twice even though it's not in the same range yet still see above,
This is a budget hotel. But was clean, the AC worked. The bathroom flooded, no hair dryer, view from the balcony was of the alley, so I did not use this feature at all!
Very flexible and helpfull staff, concern for guest safety...
The staff were very helpful and their quick response to my needs is to be applauded. I was very comfortable and feel that the staffs are genuine and not superficial. Visitors are checked for identification in entering the hotel other the security system is good
I took a nice walk around the neighborhood, I had me a nice fillet mignon meal,and I enjoyed the night life there.
The staff were very accommodating. There are more than three floors and no elevator. Hard for taking luggage up and down the stairs.
If you leave you're overly Rosy expectations in the United States this is an awesome hotel. If you want to nitpick things go spend $200 a night somewhere. This is in a good area with a really cool cafe 40 meters away and it is a 15 minute walk from Conde Street which is very popular and full of shops. I also highly recommend Mandela Pub. It is an expat place and plays really good jazz and classic rock and is run/owned I think by a Spanish lady. The staff at the hotel was super friendly and generally worked hard to meet expectations. I only know 17 1/2 words in Spanish but fortunately can smile fluently in Spanish. There were a couple people who spoke English. The worst thing I could say it about it is that it took me three tries to get some towels when the cleaning lady didn't put any in the room after removing the ones in there. There is a good, very polite cook at breakfast making omelets to order and the breakfast is a good deal.