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The lobby and restaurant were very nice; food was good and staff was very pleasant and professional. The balcony off the bedroom is a very nice touch The room seemed a little dated; the bathroom toilets was not a good touch, looks like the toilet in a public restroom and climbing in the tub/shower is not something you want to do...
The location The staff were not friendly, The sheet in my room did not smell good at all. Had to call for the maid to change them.
Great location; walking distance from the colonial zone and right by the sea. Well maintained property.
Room Is Okay. Acceptable I Do Complain How Charge 2 Persons Breakfast With 1 Coke USD46.- As You Know This Hotel Like About $---.- Value Per Night And Food Test Not GOOD I can Give You Rate 2~3 From Level 10
Room, location, etc They charged my wife for breakfast when it's for two person
Location and spacious room Lobby needs some better decor. Other nearby hotels had beautiful lobbies. However, theven rooms at this hotel where nicer
everything iapply for one bed and i got 2
Location Hotel employees were very rude and tried to make things very difficult mean while other hotel employee was amazing and if it wasn't for him I would have checked out! Thank you!
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The view was outstanding and the staff were very attentive. The facility was nice, but there were a few issues with the conference rooms, electricity and water issues. The rooms were just ok. The decor is very basic and one of my colleagues complained that she felt a bit claustrophobic in her room. We tried to hook up the computer to the tv via a cord-- and the hotel only has one remote control (for the entire hotel) that changes the inputs on the tv. The prices for the buffets/food were ridiculous. $35 for lunch plus 28% in taxes. This includes the 18% ITBIS and does not include tip.
Good service Location is close to historic center Room was some short Taxi from/to airport is $40 (30 minutes)
the hotel staff was very nice and possess excelent hospitality the air conditioning system needs to be improved, the elevator to go to the guest rooms breaks too often.
It was clean, good location and good price
site view this hotel have no loppy ,and good resturants,or 2/3 stars only and in rooms have no safe or good firnture,such TV cabint ,clothes cabint is very old ,table is broken,,,etc
The pool food and the view The bed
The hotel receptionist was wearing to many hats and it took to long to check in. The hotel was tierd and the room smelt and in need of a refurb Bar prices far to high for the standard of hotel.
I like the food This hotel is good for people that are looking for prostitute male and females, the hotel pictures in the Internet everything looks clean and new but the reality is that the hotel needs to be remodel bacause everything is old.
dining near the pool they never repaired the shower which did not work well
Overpriced and generally shoddy
Very old rooms, Poorly cleaned rooms, Beds were comfortable tho. Horrible bathrooms, Dingy lighting, Food from the restaurant and breakfast buffet sucked. I'll never stay at this hotel again.
We were there for one night and had no time to fix the AC due to a late check in and tiredness ..it was a cuadruple reservation and no extra towels were placed so I had to ask for them..the bath tub was to small and it didn't look clean.
The architectural details were very nice. When the AC is not on in the room the tile floor in the bathroom sweats making it necessary to lay a towel down on the floor so it doesn't create a fall hazard. Also our wifi worked on the 6th floor but not once did the Internet work ieven when reset.
For the money this hotel was very good.I will stay there again.
No harassment of your guess,some hotels try to get more money out your porquet.Like Barcelo santo domingo , they made my friend pay more money for his girlfriend.
Well equipped mini bar The pillows - bring your own!
Simply that there was a fairly sanitary mattress and a separate space with a lockable door Everything else. Abhorrent customer service. Unwillingness to find solutions. No water at times, detestable food, non-functioning amenities that appear listed in online booking sites. "He said she said" employees. I usually am not a nay-sayer nor do I often review anything I purchase online but felt compelled to do a small part in revealing the truth about this place I would definitely stay the night for $10 nowhere near the caliber nor service expected at close to $50. I support a new development here or new management.
If you leave you're overly Rosy expectations in the United States this is an awesome hotel. If you want to nitpick things go spend $200 a night somewhere. This is in a good area with a really cool cafe 40 meters away and it is a 15 minute walk from Conde Street which is very popular and full of shops. I also highly recommend Mandela Pub. It is an expat place and plays really good jazz and classic rock and is run/owned I think by a Spanish lady. The staff at the hotel was super friendly and generally worked hard to meet expectations. I only know 17 1/2 words in Spanish but fortunately can smile fluently in Spanish. There were a couple people who spoke English. The worst thing I could say it about it is that it took me three tries to get some towels when the cleaning lady didn't put any in the room after removing the ones in there. There is a good, very polite cook at breakfast making omelets to order and the breakfast is a good deal.