Reviews for Sixt in Dublin
- All reviews 100%
Jan 15 2017
Beware the nickel and dime company.
Pros: Sixty do everything they can to force you to take overpriced insurance. They are unreasonable and so full of fine print that after 30 mins of trying to understand the fine print, I went to another rental company where everything was easily understandable
Jan 13 2017
Need better directions for drop off
Pros: Maps are unclear, no real address. Google maps takes you to terminal or other facility. Insurance fees are 4x cost of rental. Waited outside in freezing cold at 5:30 am for agent to return car.
Cons: Poor return directions map Waiting in freezing morning air for agent to return car Exorbitant fees for insurance
Jan 11 2017
Pros: Transfer bus driver from terminal to car rental office was very helpful
Cons: The total price of the booking was 40% higher than what I had paid online due to a mandatory insurance that was not included (or mentioned) in the initial price. The booking I made online was for €349 and the total cost was €580. Had the initial online booking outlined a price of €580 I would not have booked with Sixt, so I asked the customer service representative at Dublin Airport to cancel. He said that I could not receive a refund for the initial €349 leaving me with the options of paying an additional €231 or losing €349. Given that it was 3pm on Christmas Eve I paid the additional money. The first car we were brought to had a damaged tire so the Sixt employee who showed us to the car recommended that we get an alternate vehicle. The second car had very visible spit on the passenger seat and on the inside of the passenger window. The tire pressure indicator was on on the third car (an upgrade to a mid-size) but we took it because we were running out of time. The whole process (again, Christmas Eve) took close to two hours.
Jan 10 2017
Cons: Despite being in terminal the rep asked me to get a shuttle to the off airport lot to check in. Forced into buying additional insurance or wait for my credit card company to send notification that I would be covered. Noted as on airport rental but still had to wait for a shuttle.