Reviews for Avis in Dublin
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Jul 31 2017
Car was nice but not large enough
Pros: Car was comfortable and drove well.
Cons: The car was shown as a 7 passenger car and the photo that accompanied the car on line was nothing like what we got. We had 7 golfers going for a trip in Ireland and rented what was shown as a relatively large van. When we got the vehicle, the only way to get 7 in the vehicle was to fold up some seats in the rear which left absolutely zero room for luggage, much less golf clubs. Further, we were on a relatively tight time frame and it took well over 30 minutes to get the car after check in. In short, we got something that wasn't what was portrayed and got it late.
Jun 4 2017
Pros: Custermer service I booked My car a day later and the gave me a van the day before my booking date
May 31 2017
Pros: Staff was nice and helpful
Cons: Description did not match car. Description said it would fit 6 people and 5 bags. But, it failed to mention you would have to hold those bags on your lap! There was only room for a backpack in the back storage area!
Apr 12 2017
Watch out for the service desk reps
Cons: We arrived in Dublin at 5:20 AM on a flight from Boston. We hadn't slept in 18 hours and when we went to pick up our car that I had booked for less than $200 for 11 days, we received that high pressure treatment to purchase additional insurance for 35 euros/day. I had heard that this sometimes happens and had checked with my Citibank credit card to see what my rental car benefits were. It seemed that we should be covered, but the women at the desk assured me that rental cars in Ireland and several other counties would not be included in out coverage through the credit card or our insurance back home. So we caved and signed up for the insurance. Later on I reread that coverage on the credit card and knew we had been duped. I sent an email to Avis customer service and was advised to contact a particular person with Avis Ireland. That was almost two weeks ago and I've had no response.