Reviews for Avis in Dublin
- All reviews 100%
Oct 9 2016
Cons: We were not told that our insurance would not cover like it does in the USA so we were charged an exorbitant amount for insurance and we were also told if we showed our Costco card our spouse could drive the car with no extra charge and they refused that too- it took us over an hour to pick our car up so it was very frustrating experience
Oct 5 2016
Beware of the fine print
Pros: The car had no mechanical problems and the gps worked.
Cons: Avis had a good price at kayak and said the rental counter was at the airport terminal. However, the rental site required a shuttle ride. There was over an hour wait at the counter as the agents worked hard to bully everyone into taking the optional insurance. They were providing misinformation about credit card and personal insurance and then, if you were able to withstand the hard sell and misinformation, they informed us there would be a 30 euro charge to DECLINE the insurance. We had never heard of such a thing but were now far from the airport and had few options. Furthermore upon declining the insurance they required a 5000 euro charge hold on my credit card in order to complete the rental agreement. When we finally got to the car it smelled of marijuana. All in all a very unpleasant, deceptive experience reeking of extortion.
Oct 4 2016
Beware of Fees
Pros: Clean car
Cons: Charged 30 euro as a "service fee" for allowing me to use my own insutance. Shameful...
Sep 27 2016
Pros: Car was great - ran smoothly, was easy to handle and was efficient on gas.
Cons: Dublin Airport Pickup Location was understaffed. Waited 40 mins for my scheduled pickup to be ready. Avis charged the cost of the rental for insurance - way overpriced.