10.0
NothingReviewed Mar 25 2023
review from![kayak]()
4.0
Great cars and reasonable prices. Customer service at the counter is mediocre. Lazy representatives without knowledge or experience to properly service customers. Always need a manager to step in. Dumb.Reviewed Jan 2 2023
review from![kayak]()
10.0
Easy and quick pick up and drop off. Vehicle met our requirements well. It was freshly cleaned when we picked it up. One minor issue was that the windscreen washer fluid was empty, so I had to purchase someReviewed Oct 27 2022
review from![cheapflights]()
10.0
It was okReviewed Sep 11 2022
review from![kayak]()
2.0
Everything was great until they stole $260 on our credit card without our permission and still haven’t given us a refund. $260 more than was agreed to through kayak.Reviewed Sep 6 2022
review from![kayak]()
4.0
It took an hour and a half to pick up the car at 11 at night.Reviewed Jun 24 2022
review from![kayak]()
4.0
Took so long to get car that they said to take a larger car - which was fine but had dents and paint chips on every panel.Reviewed Jun 21 2022
review from![kayak]()
2.0
i made a reservation online through kayak around noon & prepaid to pick the car up that night. when i got to the rental location, i was told i couldn’t rent the car using my debit card, which is the same card i used to make the reservation. sixt said i could only get a refund if i canceled 24 hour ahead of time. if i book a reservation at noon for a 6:30pm pickup on the same day, there is no way for me to cancel 24 hours in advance. my child & i are in flight from domestic violence, we had to move all of our belongings into a hotel on the 15th, it was the only opportunity we had to leave safely. sixt took 240 dollars from me, kayak took another 30. i spent 270 dollars & got nothing. i have about 30 dollars left to my name. i left an abuser in my home to be abused by sixt & robbed by sixt. i’m so disturbed that businesses are allowed to take hundreds of dollars from people living in poverty when NO SERVICE HAS BEEN RENDERED. i’m trying to keep myself & my child alive, sixt has bled my family dry in exhange for NOTHING & left me with no money to feed my child.Reviewed Jun 18 2022
review from![kayak]()
10.0
Excellent customer service. The best priceReviewed May 31 2022
review from![kayak]()
10.0
Car was clean and ready when I arrived. Staff was courteous and helpful. Good start to my trip.Reviewed May 28 2022
review from![kayak]()
2.0
The rental was not possible because they would not accept my license. I went next door to enterprise and rented with them. I want a refund from Kayak for this rentalReviewed Apr 21 2022
review from![kayak]()
2.0
I booked an 11pm pickup. when I showed up they were closed and i was stranded without a car. No one to talk to over the phone and they still charged me for the rental. Eventual rented a car from Avis which is open 24/7. Why would you book and confirm a reservation for a time that their office is closed is beyond me. To add to the insult they charged me for the rental. Obviously, i disputed the charge with my CC.Reviewed Apr 6 2022
review from![kayak]()