Book Hertz car rentals at New York John F Kennedy Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

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5

2.0

After waiting an hour in line inside then had to wait 2+ outside with little chance of a car. I agreed to take an EV but said only if charged enough (at least 65 miles). Got in car at 1:40 am after starting process at 10:30 pm to find car at 32 miles left in charge. Had to find charging station and charged for 38 minutes so got to destination after 4 am — it’s an hour & half away. Hertz should not take reservations without enough cars available and staff to manage them.Reviewed Jun 7 2023

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10.0

The price was very highReviewed Jul 21 2022

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2.0

They refused to honor the reservation.Reviewed May 4 2022

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2.0

Heads up fellow travellers! Look in the trunk of your rental car BEFORE you leave the pick up location. Be sure to find out if there is a spare tire and/or that junky glue/self patch of a flat tire kit. Be sure to check the glue bottle! Nothing like getting a car with no spare and and empty glue bottle and discovering this only after you find you have a flat tire. Also - be sure to ask if their roadside assistance service and 800 number are 24-hour a day supported by LIVING HUMAN BEINGS.Reviewed May 3 2022

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2.0

Only one person was available to finalize my reservation, so we stood in line for a half hour or so. The drop off location was closed. There was some uncertainty by the owner of the connected auto parts store whether I should leave the car there.Reviewed Apr 28 2022

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10.0

wonderful experience and drop off very convenient.Reviewed Apr 27 2022

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2.0

Hertz did not honor the price negotiated through Kayak! They charged over $100 more than the negotiated price. The line to check in for the car was over one hour long and, once checked in, there was an additional half an hour wait because the vehicle was not ready, a truly awful experience.Reviewed Apr 17 2022

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10.0

They were very accommodating as we had a log of luggage so they gave us the perfect vehicle.Reviewed Nov 29 2021

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8.4

Cons:Drop off at 40 Lodge Street in Albany NY was a bit confusing since it was sharing a parking garage with a Hilton hotel and the Hertz office was closed. Luckily the hotel staff was very helpful and gave me the info on parking and key drop off. Other than that confusion everything else was great.Reviewed Nov 3 2019

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8.4

Pros:Staff very helpful and drop off couldn't have been more convenient. I mean, the drive to JFK isn't their fault!Reviewed Oct 28 2019

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6.0

Pros:The hertz counter at JFK airport was great. The person was nice and it was a smooth process.Cons:The booking at Canandaigua was scheduled to drop off after hours. But the Canandaigua location wasn’t incredibly difficult to see at night since it was just a small sign in a window of a building that was primarily for another company. Then the out of hours drop box had no sign is was for hertz. It was plastered with the logo of the company that clearly was the main company of the building. When I felt uncomfortable with dropping the key in an unmarked (with hertz) drop box, I received these crazy suggestions to just lock the keys in the car but that I would be charged for an unlock fee. One rep told me the Canandaigua location was not an after hours location whereas another rep did say that was the case. I offered to bring the car back the neck day so that I could safety and comfortably return the car but was told I would incur a late fee. In all - while hertz was willing to talk to me, they did not seem to have it fully together when trying to give their car back to them and the suggested solutions seemed inappropriate while the right solution (have a branded after hours drop off box) did not exist.Reviewed Oct 13 2019

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9.6

Pros:The drop off sas very easyCons:The staff could be more attentive to the language comprehension for people arriving from abroadReviewed Oct 5 2019

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• Where is the Hertz car rental company situated at John F. Kennedy International Airport?

  There is a car rental center at John F. Kennedy International Airport that can be found in the Arrival area of each terminal, typically right near the baggage claim. In this area, you will find a desk for Hertz, where you can complete any necessary paperwork and payments before being walked by an employee to where your rental car is parked.

• What kind of amenities are offered at John F. Kennedy International Airport’s rental car center?

  The different rental car centers at John F. Kennedy International Airport usually offer a selection of amenities for customers to benefit from. For instance, you will generally find a seating area where you can rest while waiting for it to be your turn to complete your rental agreement and fill out the required paperwork. Some of the Hertz desks at John F. Kennedy International Airport may also provide their customers with complimentary bottles of water. The area where Hertz stores its fleet at John F. Kennedy International Airport is also accessible for individuals with limited mobility and disabilities, so you will find things such as handrails and ramps when applicable.

• What type of documentation is required to rent a car at John F. Kennedy International Airport?

  To have a Hertz car rental at John F. Kennedy International Airport, you will need to provide certain pieces of documentation, which include a valid driver’s license that has been issued for longer than one year and that will not expire during the period of which you will have your rental vehicle. If you do not have a license that has been issued by the United States, you will also need to provide a valid passport that does not have an expiration date that falls during your rental period. Keep in mind that the rental agency will need to keep a copy of your passport on file. 

• How much does it cost to rent a car from Hertz at New York John F Kennedy Intl Airport?

  On average a rental car from Hertz at New York John F Kennedy Intl Airport costs $82 per day.

• What is the most popular rental car from Hertz at New York John F Kennedy Intl Airport?

  Luxury (Tesla Model 3 or similar) is the most frequently booked rental car type from Hertz at New York John F Kennedy Intl Airport.

• Where can I find Hertz car rentals at New York John F Kennedy Intl Airport?

  Building 318 is the closest Hertz rental location to New York John F Kennedy Intl Airport. The telephone number for this location is +1 718 656 7600.

• Does Hertz offer shuttle or airport pick-up services from New York John F Kennedy Intl Airport (JFK)?

  Yes