Find reviews that mention:
4.0
Very little. Virtually everything could have been better.Reviewed Apr 23 2023
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10.0
Got upgraded to BMW 430i, new and clean. Pickup and drop off were a breeze.Reviewed Apr 11 2023
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10.0
Nice staff in rental counter.Reviewed Mar 26 2023
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10.0
Really like this company. Good service & amazing vehicles.Reviewed Mar 5 2023
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10.0
Very smooth pick up and drop off, great experienceReviewed Feb 18 2023
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10.0
Alls wellReviewed Feb 15 2023
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10.0
The gentleman who helped me was absolutely fantastic! Give that man a raise!Reviewed Feb 1 2023
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2.0
I made a reservation and paid online. However, when I got to my destination I was told that I couldn’t pick up my car because there was a block on my account. After spending almost 45 min trying to get a hold of customer service, I was told that I would have to email billing and wait for them to respond within 48 hrs and then wait for my block to be released. This was all for a $12 toll. I was traveling for work and couldn’t get a reservation I paid for. I find it unacceptable that I was able to reserve and pay for a car and never once notified that I wouldn’t be able to pick up my car.Reviewed Jan 23 2023
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8.0
Good car. Easy pick up and drop off. But the guy checking in the car at drop off was way too pedantic - customers before and after me were complaining as even the tiniest mark easily rubbed off was being circled. Luckily I photographed damage to my vehicle at pick up. Took way too long to do the drop off as I waited almost 20mins for the car Infront of me to be checked then almost ten minutes to check my car. Apart from drop off all good.Reviewed Nov 21 2022
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8.0
Upgrade to BMW was nice.Reviewed Nov 6 2022
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10.0
The service during our rental experience was phenomenal. We received especially great service from Subhadra during our pickup at SFO. She was extremely helpful in talking us through our options and helping us arrive at the car that was the best fit for our trip.Reviewed Oct 15 2022
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6.0
I was so glad I wasn’t in the hour-long Budget line at SFO – apparently that is normal. I was annoyed that Sixt’s mobile check-in didn’t work and that I got “upgraded” to an SUV that ended up having a charge of $140 added for my pre-paid gas. I only used half the tank so I really didn’t need that!Reviewed Oct 10 2022
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