Find reviews that mention:
2.0
Needed to cancel 2 weeks prior to vacation and was allowed to within the company guidelines but was not able to due to the cancellation system in place. Felt like a scam.Reviewed Aug 18 2023
review from![kayak]()
2.0
The recertification vas not honor. There was no vehicles available and was told that only luxury cars where available.Reviewed Aug 2 2023
review from![kayak]()
8.0
Faster checkinReviewed Jul 29 2023
review from![kayak]()
10.0
Had never used or heard of Sixt before, but was happy with the overall experience. Would use again.Reviewed Jul 27 2023
review from![kayak]()
2.0
I had upgraded online before my pickup and when I got to the desk the attendant discussed a hybrid upgrade with me as it is less gas, 4 wheel drive vs awd. I agreed to the upgrade. I was 10 miles away when I noticed there was no charge on the car. I called and was told I could go to a charging station and charge it. When getting to a charging station that I would have to pay extra for, found no connection that works at that charging station. This vehicle was premium only fuel and cost me significantly more money then if I stayed with my original upgrade. I contacted Sixt and they did nothing. I have rented other hybrid cars and never have had to charge it on my own. They came fully chargedReviewed Feb 16 2023
review from![kayak]()
2.0
I was charged with the lost damage coverage which I had declined and I have had no response from the rep or manager on resolving the issue. Will not be doing business with this company in the future.Reviewed Oct 27 2022
review from![kayak]()
6.0
I asked for a Toyota Camry or equivalent. They had one, but the agent asked if I wanted to be bumped up to a BMW 3. Between him wearing a mask, having a glass wall between us, him speaking rather quietly and me being 75, I thought he said "free upgrade". Turns out it cost me $150 for three days. Nice car but I didn't need the upgrade and would have declined had he communicated more clearly. Other than that, not a bad experience.Reviewed Aug 27 2022
review from![kayak]()
10.0
The agent who checked us in at the Seatac rental facility was wonderful. She made the whole experience top notch.Reviewed Aug 16 2022
review from![kayak]()
4.0
The only downside to my experience was being quoted the cost, paying it upfront and then having it double after the rental. Still try to navigate Sixt’s support which has so far been akin to climbing Mt. Everest.Reviewed Aug 12 2022
review from![kayak]()
8.0
Got a nicer car then I booked or was expecting.Reviewed Jul 26 2022
review from![kayak]()
2.0
Kayak quoted me a price for a car that Sixt did not have in stock. It cost me $60 to get to the airport to find this out. The car they did have would have been an additional $500. Apparently this happens all the time with customers referred to them by Kayak- the website does not make sure the cars are available before offering them to customers. A waste of time and money. I will not be using Kayak again.Reviewed Jul 21 2022
review from![kayak]()
8.0
It took longer than necessary to get the keys to the rental car. You would have thought the agent was searching the whole state for a car that I had reserved months ago. I felt that my time was of no concern to Sixt.Reviewed Jul 15 2022
review from![kayak]()