Reviews for Thrifty in Austin
- All reviews 100%
Aug 14 2017
Cons: I selected 6pm to return the car. Somehow Thrifty had it in theor system that I was supposed to return the car at 12pm. Inassume there was a glitch and an automatic refresh on their end. And even though I have been a loyal customer, they charged me around $40 extra dollars, refusing to waive the fee. What a joke! Not going to use them again. Not to mention, the on-site young operations manager was aggressive and arrogant. He literally leaned close toward me and said "they aren't going to wave the fee.", and was horrifically cocky about it.
Jul 9 2017
Austin Texas Hertz
Pros: Loved the car and the staff. Were very friendly and professional. Loved that the car was on site at the airport versus having to be shuttled to a different site. Very easy to return the car as well.
Cons: Didn't like that the car, which I paid almost $30 for gas upfront, was almost empty when I got the car. Apparently they forgot to fill it up which is usually no problem but I was in the city I didn't know. I had to look for a gas station almost immediately and that was rough because it was in an area of town I didn't know and there were very few gas stations. I left two messages with Hertz but never received a phone call back.
May 1 2017
My car was cancelled when I got there cause my plane got in late!
Pros: They offered me a smart car that could travel 15 miles and no room for anything or a seven passenger van! That I could not drive. Then they sent me to Payless. Also the price quoted was much higher with a $100 tax fee. It was as unpleasant as it gets - at least so far.
Cons: Cancelation of my car for the weekend,and tricks on pricing. Internet says one price per day and then there is a $100 tax. I also didn't rent from Thrifty- so nothing to like.
Apr 25 2017
Pros: Clean, ran well, accommodated our luggage,people and bad bab8es. Had trouble connecting ph9ne with map apps to audio system then t5urning off the music
Cons: THERE'S a maintenance required light lit in the main dash\