Reviews for Thrifty in Chattanooga
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Jun 20 2017
No Problems and a Credit!
Pros: It was ready when we arrived. Brand new Dodge Caravan, with updated features. We returned it 4 hours early and received a full day credit. Drop off was even easier than pick up. Again, we had no issues at the Thrifty Rental in Chattanooga, TN.
Cons: The only issue was with the vehicle. The Caravan has blind spots at the back row side doors. You can watch your mirrors, yet never know a car is flanking you. You must swivel your head before changing lanes. Other than that, I almost would want to purhase a minivan!!!
May 4 2017
Night time nightmare
Cons: I had scheduled a smaller vehicle so that gas mileage would be good. When I got to the rental office desk, I was told that they didn't have any of the smaller vehicles so I would be getting a larger vehicle. I was then asked where I was going and when I said Maryland and Pennsylvania I was told that those states might be (I'm not sure of the exact terminology) extended mileage states. Upon checking, I was told that I would have to pay $20 a day for my 7 day rental. When I pointed out that I read that I would have unlimited mileage I was told that there was "small print" that mentioned about the extended mileage states. (This is not "unlimited mileage" and I believe it to be deceptive advertising) I was finally offered a "truck" for $10 extra per day which I declined due to gas mileage issues. I asked for my cards back, called for my ride to return and waited 30 minutes in the night air to be picked up. I scheduled a rental with another company when I got home and left the next morning without a hitch. I did tell the worker at Thrifty that I felt they would lose a lot of business with this deceptive advertising and I stand by that. I know they lost my business that night.
Apr 25 2017
Inaccurate price Wuote
Cons: When I arrived to the rental place and told them I was driving out of state they told me the price would be triple what I was quoted and it would be best to rent a different car. I ended up not renting from a Thrifty.
Apr 18 2017
Pros: The ease of booking line and price. I had never used Kayak before but will use you in the future