Reviews for Thrifty in Reno
- All reviews 100%
Aug 3 2016
Smaller truck than asked for
Pros: Speed of pickup and drop off
Cons: We were transporting bikes and needed a large F-150 truck. Instead, they didn't have one available so we ended up with a small truck that barely fit everything. Our reservation was made 2 months in advance!!!
May 31 2016
Cons: This car drunk of cigarette smoke to the point where I had to open the windows to not feel sick. I thought I must have missed a selection box for smoking or non-smoking, so we didn't return the car and ask for another one at the time of pick up. However, at the time of drop off we spoke to Thrifty about it, since we learned that they have s no-smoking policy in their cars, and they gave us a free day of rental. The moral of the story is that if you are given a car that smells like cigarette smoke, go immediately back to the counter and ask for another car.
Mar 24 2016
The pickup counter took too long. one person for 1
Cons: The pickup counter took too long. one person for 10 oeople in line. 3- plus minute wait
Dec 15 2015
Pros: Upgraded to a larger mini van with no problems. Good car, well equipped and enjoyable ride.