Guest Reviews
Overall Rating
7.1
Good
Based on 2,820 reviews
Cleanliness
8.5
Comfort
8.5
Pickup/Dropoff
8.0
Value for money
8.2
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Thrifty car rental prices in Reno
| Economy | $25/day | |
| Compact | $25/day | |
| Intermediate | $25/day | |
| Standard | $31/day | |
| Full-size | $26/day | |
| SUV | $103/day |
Pros
"Great car, nice and clean!."
(in 106 reviews)
"staff very friendly and helpful."
(in 114 reviews)
"Car was clean and decent."
(in 349 reviews)
Cons
"Bad customer service and rude"
(in 109 reviews)
"Everywhere else no cars available."
(in 101 reviews)
"Overcharged my credit card upon return."
(in 49 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
nice car
great car
car available
compact car
great price
return the car
friendly staff
great experience
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8.8
Pros: The car was clean and tidy, and in real good condition.
Cons: I was not notified at time of rental that the side mirror adjust switch was missing. Luckily I had no issues moving around to see out of the mirrors.
review from
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6.8
Not the price I agreed on
Cons: I was quoted 100.14 and i was charged 105.17. Their machine system was completely down as well. so everything was done via paper.
review from
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2.0
RENO Thrift won't accept debit card without proof of a departing fligh
Cons: When I was making my reservation, I selected the option to pay at the counter. So early Saturday morning before my trip when I went to pick up the car, I unexpectedly found out that Reno Thrifty won't accept debit card unless you have two forms of ID and proof that you're flying out of Reno. So I guess they trust travellers more than people who live there? Needless to say Kayak should have said something in the confirmation for people who don't have credit cards. Very frustrating and I just got turned away.
review from
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8.4
Return rental car at Reno Tahoe Airport is DIFFICULT
Cons: On the website, the Thrifty Rental car return at the Reno-Tahoe Airport (RNO) is designated as Villanova Way in Reno. This is not correct. The GPS maps suggest south of the airport on National Guard Way. Again incorrect. Finally a competitors employee suggested I find Thrifty inside the parking garage, where indeed after a long drive I found the helpful Thrifty employee. Please solve your address difficulties on website, Google Maps, and airport signage. Mahalo!
review from
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10.0
Pros: Went well thanks
Cons: I wish it were cheaper
review from
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10.0
Pros: We dropped the car off at the Reno airport and it was very easy and fast.
Cons: There was nothing to complain about dropping the car off. It took very little time giving us plenty of time to get our bags checked and make our flight.
review from
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10.0
Great Rental Car Experience from Thrifty!
Pros: Extremely easy to rent & no issues at all. Would rent from them again
review from
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10.0
Really great experience
Pros: Really great price. Easiest pickup and drop off I have ever experienced.
Cons: I couldn't find the gas flap button so I couldn't fill up the car. However, either could the guy that was checking out the car when I dropped it off so he didnt charge us for the gas.
review from
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7.2
Longest wait for pickup of any car rental agency at Reno Airport.
Cons: At Reno, you can stand in line at one car rental place and see all the others. Dollar/Thrifty was by far the slowest line. One or two more customer service agents was needed.
review from
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9.6
Super easy, post burning man.
Pros: So easy to pickup. Kind staff. Variety of cars available. Would suggest everyone coming from burning man take the burner bus and then rent a car in reno from Thrifty.
Cons: The insurance was very confusing.
review from
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7.6
Pros: Nice car. Clean
Cons: when I turned it in a day early, no one was there to inspect it. I was told to leave it and I would be e-mailed my reciept. It's now 3 days later and I've heard nothing. was it clean? any problems? what's my bill? anything??
review from
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4.0
Chaotic Return
Pros: Pleasant check in experience
Cons: 30 mins to return the car as there were not enough employees
review from
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8.8
Pros: The car was clean and tidy, and in real good condition.
Cons: I was not notified at time of rental that the side mirror adjust switch was missing. Luckily I had no issues moving around to see out of the mirrors.
review from
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10.0
Pros: Went well thanks
Cons: I wish it were cheaper
review from
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10.0
Pros: We dropped the car off at the Reno airport and it was very easy and fast.
Cons: There was nothing to complain about dropping the car off. It took very little time giving us plenty of time to get our bags checked and make our flight.
review from
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10.0
Great Rental Car Experience from Thrifty!
Pros: Extremely easy to rent & no issues at all. Would rent from them again
review from
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10.0
Really great experience
Pros: Really great price. Easiest pickup and drop off I have ever experienced.
Cons: I couldn't find the gas flap button so I couldn't fill up the car. However, either could the guy that was checking out the car when I dropped it off so he didnt charge us for the gas.
review from
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9.6
Super easy, post burning man.
Pros: So easy to pickup. Kind staff. Variety of cars available. Would suggest everyone coming from burning man take the burner bus and then rent a car in reno from Thrifty.
Cons: The insurance was very confusing.
review from
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6.8
Not the price I agreed on
Cons: I was quoted 100.14 and i was charged 105.17. Their machine system was completely down as well. so everything was done via paper.
review from
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8.4
Return rental car at Reno Tahoe Airport is DIFFICULT
Cons: On the website, the Thrifty Rental car return at the Reno-Tahoe Airport (RNO) is designated as Villanova Way in Reno. This is not correct. The GPS maps suggest south of the airport on National Guard Way. Again incorrect. Finally a competitors employee suggested I find Thrifty inside the parking garage, where indeed after a long drive I found the helpful Thrifty employee. Please solve your address difficulties on website, Google Maps, and airport signage. Mahalo!
review from
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7.2
Longest wait for pickup of any car rental agency at Reno Airport.
Cons: At Reno, you can stand in line at one car rental place and see all the others. Dollar/Thrifty was by far the slowest line. One or two more customer service agents was needed.
review from
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7.6
Pros: Nice car. Clean
Cons: when I turned it in a day early, no one was there to inspect it. I was told to leave it and I would be e-mailed my reciept. It's now 3 days later and I've heard nothing. was it clean? any problems? what's my bill? anything??
review from
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2.0
RENO Thrift won't accept debit card without proof of a departing fligh
Cons: When I was making my reservation, I selected the option to pay at the counter. So early Saturday morning before my trip when I went to pick up the car, I unexpectedly found out that Reno Thrifty won't accept debit card unless you have two forms of ID and proof that you're flying out of Reno. So I guess they trust travellers more than people who live there? Needless to say Kayak should have said something in the confirmation for people who don't have credit cards. Very frustrating and I just got turned away.
review from
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4.0
Chaotic Return
Pros: Pleasant check in experience
Cons: 30 mins to return the car as there were not enough employees
review from
Other suppliers in Reno scored
Where can I find Thrifty car rentals in Reno?
2001 East Plumb Lane, Thrifty car rentals
Address
2001 East Plumb LanePhone
+1 877 283 0898Top Tips For Renting a Car from Thrifty in Reno
- 25% of our users found rental cars from Thrifty in Reno for $37 or less
- Economy rental cars from Thrifty in Reno are around 49% cheaper than other car types, on average
FAQs About Renting a Car From Thrifty in Reno
How much does it cost to rent a car from Thrifty in Reno?
On average a rental car from Thrifty in Reno costs $46 per day.
What is the most popular rental car from Thrifty in Reno?
Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Thrifty in Reno.
How many car rental locations does Thrifty have in Reno?
Thrifty has 1 rental location in Reno. Take a look at our Thrifty rental location map to find the best rental cars near you.
Does Thrifty have a car rental location at the airport: Reno Airport (RNO)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Reno Airport (RNO)?
Yes