Guest Reviews
Overall Rating
8.4
Excellent
Based on 87 reviews
Overall
8.5
Cleanliness
8.5
Comfort
8.6
Pickup/Dropoff
8.2
Value for money
8.3
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Thrifty car rental prices in Reno
| Economy | $35/day |
| Compact | $36/day |
| Intermediate | $35/day |
| Standard | $39/day |
| Full-size | $37/day |
| SUV | $41/day |
Pros
"Great car, nice and clean!."
(in 106 reviews)
"staff very friendly and helpful."
(in 114 reviews)
"Car was clean and decent."
(in 349 reviews)
Cons
"Bad customer service and rude"
(in 109 reviews)
"Everywhere else no cars available."
(in 101 reviews)
"Overcharged my credit card upon return."
(in 49 reviews)
Recent Reviews
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- Negative
Find reviews that mention:
nice car
compact car
return the car
great experience
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10.0
Great Rental Car Experience from Thrifty!
Pros: Extremely easy to rent & no issues at all. Would rent from them again
review from
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10.0
Really great experience
Pros: Really great price. Easiest pickup and drop off I have ever experienced.
Cons: I couldn't find the gas flap button so I couldn't fill up the car. However, either could the guy that was checking out the car when I dropped it off so he didnt charge us for the gas.
review from
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7.2
Longest wait for pickup of any car rental agency at Reno Airport.
Cons: At Reno, you can stand in line at one car rental place and see all the others. Dollar/Thrifty was by far the slowest line. One or two more customer service agents was needed.
review from
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9.6
Super easy, post burning man.
Pros: So easy to pickup. Kind staff. Variety of cars available. Would suggest everyone coming from burning man take the burner bus and then rent a car in reno from Thrifty.
Cons: The insurance was very confusing.
review from
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7.6
Pros: Nice car. Clean
Cons: when I turned it in a day early, no one was there to inspect it. I was told to leave it and I would be e-mailed my reciept. It's now 3 days later and I've heard nothing. was it clean? any problems? what's my bill? anything??
review from
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4.0
Chaotic Return
Pros: Pleasant check in experience
Cons: 30 mins to return the car as there were not enough employees
review from
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10.0
Great trip no hassles
Pros: Easy check out with car and not pushy.
Cons: No problem
review from
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2.0
Line was too long
Cons: Line was 6 people long with 1 person serving everyone. It was cheaper and quicker to just get a Lyft. I got to my destination quicker before I would have received the car.
review from
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10.0
Pros: Discount for AAA members and free car seat once I contacted Thrifty! Great gas mileage and clean car
review from
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8.0
no one at RNO drop off location
Pros: Beautiful, clean car. Super friendly counter service. Good value.
Cons: No one to be seen at Reno drop-off. I needed to get to my flight, so just left the car. I hope that is ok.
review from
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6.0
Cons: Long lines to pick up car.
review from
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8.8
Actually, surprisingly decent
Pros: I reserved a midsize SUV at Reno Int'l Airport. There was very little wait when we reached the rental car counter, the exact car I had reserved was waiting for us and ready to go, and the rental counter staff member was very helpful and concise. She even recommended a great Mexican restaurant for us to check out in Reno.
Cons: There was an empty beer bottle inside the armrest that was left by whoever had used the vehicle before us! Luckily we found it before leaving the garage.
review from
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10.0
Great Rental Car Experience from Thrifty!
Pros: Extremely easy to rent & no issues at all. Would rent from them again
review from
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10.0
Really great experience
Pros: Really great price. Easiest pickup and drop off I have ever experienced.
Cons: I couldn't find the gas flap button so I couldn't fill up the car. However, either could the guy that was checking out the car when I dropped it off so he didnt charge us for the gas.
review from
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9.6
Super easy, post burning man.
Pros: So easy to pickup. Kind staff. Variety of cars available. Would suggest everyone coming from burning man take the burner bus and then rent a car in reno from Thrifty.
Cons: The insurance was very confusing.
review from
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10.0
Great trip no hassles
Pros: Easy check out with car and not pushy.
Cons: No problem
review from
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10.0
Pros: Discount for AAA members and free car seat once I contacted Thrifty! Great gas mileage and clean car
review from
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8.8
Actually, surprisingly decent
Pros: I reserved a midsize SUV at Reno Int'l Airport. There was very little wait when we reached the rental car counter, the exact car I had reserved was waiting for us and ready to go, and the rental counter staff member was very helpful and concise. She even recommended a great Mexican restaurant for us to check out in Reno.
Cons: There was an empty beer bottle inside the armrest that was left by whoever had used the vehicle before us! Luckily we found it before leaving the garage.
review from
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7.2
Longest wait for pickup of any car rental agency at Reno Airport.
Cons: At Reno, you can stand in line at one car rental place and see all the others. Dollar/Thrifty was by far the slowest line. One or two more customer service agents was needed.
review from
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7.6
Pros: Nice car. Clean
Cons: when I turned it in a day early, no one was there to inspect it. I was told to leave it and I would be e-mailed my reciept. It's now 3 days later and I've heard nothing. was it clean? any problems? what's my bill? anything??
review from
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8.0
no one at RNO drop off location
Pros: Beautiful, clean car. Super friendly counter service. Good value.
Cons: No one to be seen at Reno drop-off. I needed to get to my flight, so just left the car. I hope that is ok.
review from
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4.0
Chaotic Return
Pros: Pleasant check in experience
Cons: 30 mins to return the car as there were not enough employees
review from
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2.0
Line was too long
Cons: Line was 6 people long with 1 person serving everyone. It was cheaper and quicker to just get a Lyft. I got to my destination quicker before I would have received the car.
review from
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6.0
Cons: Long lines to pick up car.
review from
Other suppliers in Reno scored
Where can I find Thrifty car rentals in Reno?
2001 East Plumb Lane, Thrifty car rentals
