Thrifty Car Rentals in Reno from $30/day

10.0 Excellent

Standard

Jul 27 2017

Great experience

Pros: We had the car for 20 days and it was less than 30 per day

Cons: Nothing

8.0 Good

Intermediate

Jul 25 2017

I forgot to ask for a NO smokers car

Pros: Service was great, I had to changed twice the return day and it was very easy to do so

Cons: Smoke smells

2.0 Poor

Standard

Jul 4 2017

Didn't have reserved vehicle

Cons: Showed up at agreed time. Reserved vehicle not available. Clerk was apathetic - at best. Clerk suggested I wait to see if reserved vehicle shows up. Little to no effort made to secure comparable vehicle or to offer constructive alternatives

8.4 Excellent

SUV

Apr 1 2017

Good car old model

Pros: The car was good and since we drove +200 mi it worked really good

Cons: Front view looked old and suitcase did not fit well in the back

7.6 Good

Luxury

Feb 28 2017

Pros: Nice car, friendly folks

10.0 Excellent

Intermediate

Jan 24 2017

Friendly helpful counter representative

Pros: I wound up coming late for the car pick up. Agent was helpful and friendly. He actually appeared interested in our trip to Disneyland fro the grandson/sons birthday.

Cons: Calling the 800 number in a panic about picking up the car late. Communicating the problem and understanding the answer was difficult

10.0 Excellent

Full-size

Nov 3 2016

Super easy drop-off

Pros: Really convenient drop off at the airport. Can't imagine it gets much easier.

9.2 Excellent

Standard

Aug 3 2016

Smaller truck than asked for

Pros: Speed of pickup and drop off

Cons: We were transporting bikes and needed a large F-150 truck. Instead, they didn't have one available so we ended up with a small truck that barely fit everything. Our reservation was made 2 months in advance!!!

7.2 Good

Intermediate

May 31 2016

Cigarette smoke

Cons: This car drunk of cigarette smoke to the point where I had to open the windows to not feel sick. I thought I must have missed a selection box for smoking or non-smoking, so we didn't return the car and ask for another one at the time of pick up. However, at the time of drop off we spoke to Thrifty about it, since we learned that they have s no-smoking policy in their cars, and they gave us a free day of rental. The moral of the story is that if you are given a car that smells like cigarette smoke, go immediately back to the counter and ask for another car.

6.0 Okay

Full-size

Mar 24 2016

The pickup counter took too long. one person for 1

Cons: The pickup counter took too long. one person for 10 oeople in line. 3- plus minute wait

10.0 Excellent

Minivan

Dec 15 2015

Good Rental

Pros: Upgraded to a larger mini van with no problems. Good car, well equipped and enjoyable ride.

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