Reviews for Thrifty in Savannah
- All reviews 100%
Feb 22 2017
Cons: I reserved a "Jeep Patriot or similar SUV" and was given a grand caravan which is not what i reserved. the customer service rep at the counter informed me that was the only car left when there were several other cars in the aisle when we went out to the caravan. the feedback i was given was to "come back to savannah airport tomorrow to talk to the supervisor." that feedback was not helpful nor convenient as we were going to be over an hour away for the weekend.
Feb 14 2017
Pros: Getting the car and returning the car was very easy.
Cons: I had reserved a full-sized car but none were available at the time I showed up at the counter. Instead, I got a Jeep Renagade, which was very difficult for me to get in and out of and which used far more gas than the car I requested. They told me the Jeep was an upgrade to what I reserved, but I was very disappointed in the substitution. I specifically reserved through Thrifty because they had a good price for the car I wanted.
Feb 5 2017
Pros: The rate was good and the airport location in Savannah was terrific.
Cons: Agent was pushing the upgrades. It if was a little less expensive, I may have done it. We did not spend any significant time in the car.
Jan 3 2017
Pros: They did not honor our reservation and did not have a car for us!