Reviews for Thrifty in Savannah
- All reviews 100%
Sep 9 2017
Won't use them again
Pros: The car was nice.
Cons: The price quoted and the price paid were very different. I reserved a full size vehicle and they didn't have one. So they upgraded me to a Charger and wanted to charge me way more. I argued and they marked it down $20 a day but it still cost more than my reservation.
Sep 3 2017
Terrible customer service and business practices at Savannah desk
Cons: The reception desk at Savannah airport tried to give me a pickup truck as part of the "dealer's choice" rate, not a normal sized car. I had no idea they could insist on such a dangerous transaction--requiring a customer to take a vehicle that actually requires fairly specialized practice and skill to drive and park. Not everyone is comfortable with or able to drive and park such vehicles. I certainly am not. I kept requesting that they give me something else. The woman at the desk didn't warn me about assigning me a truck. I found out on my own when walking into the parking lot. Terrible, sneaky practice. It took making a big scene at the desk before a manager intervened and assigned me a more appropriate car. So, contrary to the first desk attendent's insistence that they had no other available cars, apparently they did. Thrifty is terrible, engages in underhanded practices and makes vacation plans uncomfortable. Never again.
Sep 2 2017
Pros: Convenient location with airport and quick walk to car. Excellent newer vehicle.
Cons: Did not have exact vehicle at arranged pickup time. Then tried to give me upgraded car with upgraded price. Had to argue to maintain original price given they did both have eighth vehicle and was not interested or in need in upgrade, particularly postcard.
Aug 23 2017
Changes and Charges
Pros: Car drove well.
Cons: Didn't like that I was charged more than the original price. Also the car I received was changed too. Uncomfortable for 5 passengers and should be only for 4.