Reviews for Thrifty in Savannah
- All reviews 100%
Sep 19 2016
Not what I wanted
Pros: I reserved what I thought would be a sedan and got a 4wd Jeep that my 93-year old dad had trouble getting in and out off.
Cons: I got something I didn't reserve or want. Guy was now pleasant to talk with. I will always skip Thrifty in the future, including the reservation I am making later this morning.
Aug 5 2016
Pros: Customer Service
Oct 25 2015
Misleading 'or similar' options
Pros: quick execution of paperwork and transaction, but please read complaints.
Cons: I'm in Georgia on a golf trip and will be using the rental for 4 guys plus our golf bags. When I looked at the vehicle options online, I chose the midsize SUV because the Santa Fe was listed as being able to hold 4 ppl & 5 bags. When I arrived, the only midsize SUV available was a Jeep Cherokee. I understand the premise of the 'or similar' designation on all rental sites, but to me, the similar options should be identical in space and cargo room. Not just in the way they are described by a manufacturer. The Hyundai would fit all 4 bags no problem from previous experience, my father owns one. Because our bags would not fit in the Cherokee I'm paying for an upgrade to a Dodge Ram pickup, increasing my reservation cost from $318 to $515. I don't know if there is anything you can do to help my particular case, but I'm feeling a little put off by this experience. The employees at the desk did what they could to find me another option but the problem lies within the options you are providing on the site. It's misleading.