Reviews for Payless in Savannah
- All reviews 100%
Oct 10 2016
No understanding of state of emergency dilemma
Cons: I returned my car 2 hours late due to the traffic that was present during the state of emergency evacuation on Hilton Head Island when hurricane Mathew hit. What should have been a 45 minute ride to the airport turned out to be a 4 1/2 hour drive. I would have thought that payless would wave the etra late fee but they didn't. Being that the state was waving all tolls on bridges and roads you would think payless would offer their customers the same courtesy if they wanted repeat business. But they didn't!
Oct 10 2016
Cons: I had a confirmed reservation and when I contacted Payless directly they told me they had no cars to rent to me. This was during Hurricane Matthew and it was imperative we had a car to be able to evacuate the area. This put my family in danger. Fortunately I contacted enterprise and they were able to locate a car for me in the next town and we were able to get to safety. Lesson learned...cheapest is not always the best.
Sep 12 2016
No car available when i arrived to pick it up
Cons: card access denied; but took payment for insurance. confused..?
Sep 8 2016
Nice comfortable vehicle
Pros: Small such. Service was quick and fast