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Cleanliness of the hotel; location and breakfast Not applicable
Gorgeous hotel with beautiful design and excellent staff that go out of their way to ensure your stay is as pleasant as possible. Great bar, excellent breakfast. The location could also not be beat - within walking distance from Vienna's main downtown attractions, shopping and dining. Highly recommended.
Excellent hotel which I will be using again on my travels to Vienna. Can't fault anything and the location is spot on. nothing
Provided us with an early check in room which was a godsend after the redeye journey. Front desk staff gave us the wrong information on the train station.
Staff was very nice prime location and decent rooms You have to pay €25 if you want to use the gym (per day)
Stylish and centrally-located with friendly staff There's no booze in the mini-bar, you have to ask for it!
Room is spacious and well equipped, convenient furniture
I found the whole experince exactly as it should be. Excellent.
Service is excellent, staff are very friendly and helpful. Location is perfect with easy acces to museums, metro , resturants and shopping center. Breakfast is really good. Ambience is very nice. The bar has very good selection of drinks.
Location and service Express laundry treatment is not "express" at all. There's no way to get laundry back the same day if deposited during the day. In my view that kind of service is essential for business travellers
Location, staff SPA, only 1 therapist and she's part time
The hotel was nice, walking distance to amazing sites and good restaurants.
The location is perfect, the staff is friendly, breakfast has good varieties. Nothing to mention
Location Cleanliness of your room
Location and hotel staff style of the hotel
Very nice modern interior
Rooms were comfortable, large and clean, bathroom was spacious with both shower and a bathtub which was great, location is excelent, the staf was pretty helpful. Breakfast, although very expensive, was excelent! At arrival we were told that we were already pre-charged by booking.com and cannot have the bill which we needed for a company. This was strange since in past experiences, booking.com was only for booking and I would be charged directly on the spot. After talking to a manager, receptionist told us that he could give us the bill afterall. Wellness did not work (besides fitness) which was one of the main reasons for booking Le Meridien. Minibar was complimentar but contained only: 2 waters, 2 colas and 1 beer?!!!! I would rather pay than have such a poor choice! I realice you can call room service and order, but I personaly do not like that and I find it disturbing. Also, maid managed to come in in my room twice in the same morning, once I was half naked - I hoped 5 star hotel had a sistem of checking if anyone is still in the room or at least knocking... And at the end, breakfast was 29 EUR, and there is only public garage which you have to pay.
Le Meridien is one of the finest hotels I have stayed in. The room was large, beautifully appointed and the staff could not have been more helpful. The location is fabulous with the Albertina art gallery, museums and the Opera House within a couple of blocks of the entrance. I would absolutely recommend this premier hotel to everyone! Nothing
The room was very good, it was very comfort and the location was perfect we want to have a dinner, we wait so long to the bar because they couldn’t arrange it to serve to all the guests, after we sit on the table for having dinner, nobody came to serve us. This was very unprofessional
fantastic service, furnishings, and location.
The restaurant of the hotel is excellent I have stayed in this hotel many times. This time I saw scratched and not properly cleaned floor of the room, missing shower caps and sewing kits, lack of prompt replenishment of tea and coffee in the room...
The breakfast was amazing and the decorations also the reception and the cleaning Thank you very much .. From kuwait Nothing .. Every thing was fabulous
Rooms are very comfort no nothing
We liked everything about the Le Meridien Vienna and would certainly stay there again.
The room was big, modern and had air conditioning. The location was terrific Nothing I can think of specifically
hotel staff, room facilities, location no
exellent location, comfortable style, nice desighn, exellent service nothing to complain on
good location, easy access, modern unobstusive design the service staff is good however, they could be a bit more proactive in satisfying the customers questions. Concierge/FO has poor restaurant knowledge.
everything narrow corridors
A stlyish hotel with excellent facilities and service.Superb breakfast. The signage outside the hotel is inadequate.
Lovel gracious style, exceelent, well-informed staff (Roland was especially good), and a great restaurant on location. One of the best breakfast services in europe.
The hotel is located right behind the City Hall, near to the sightseeings. Service at the reception excellent. We liked very mucht the exhibition of the artist Ioan Nemtoi.
Convenient location behind Parliament & RatHouse; newly renovated with nice design & modern decorating; restaurant & bar with outside patio we had a room on the second floor facing the street; despite double windows, the traffic noise was loud till early in the morning; request rooms not on the street.
Meal Laundry service
the rooms breakfast
Location, Location, Location. In the center of Wien shopping and sites.
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
close to the center and opera house
The ambience of the hotel location, atmosphere.
hotel atmosphere, location, the large bedrooms, value for the money, nothing
Outstanding service NA
Location was outstanding and facilities were very impressive. A storm blew through one night and something outside swinging and banging in the wind awakened us. Called the front desk around 1 am and was told they would look into it, but the banging continued and we were not called back.
lovely atmosphere in hotel, clean, comfortable rooms and friendly staff
We loved everything about the Grand. The hotel staff were friendly and responsive. The location was superb and the hotel itself beautiful. Our room was sumptuous with a huge bathroom, closets, and all the amenities. Internet access in the rooms was free as was the fitness center. We did not eat breakfast in the hotel, but we ordered several dinners from room service and they were delicious and an excellent value.
Rooms are fairly large for European standards and the location is great. The bed is fairly good and the bathroom game is strong. Found the overall staff service to be lacking. Concierge typically jumps at opportunity to provide service/advice but not here. For the most part, the hotel bars and restaurants are over-hyped and completely over-priced with much better alternatives just a few steps away (both quality and price). Smell of stale smoke hits you just as you enter the building - thanks to a smoking lounge conveniently located on the second level. Hotel wifi is a total joke and not to be relied upon. Hotel includes restricted wifi with your room rate and asks ridiculous payment for slight improvement. In my experience even budget accommodations provide this service infinitely better. Overall, this is a stuffy hotel situated for the stuffy traveler. Sounds of enjoyment or laughter are non-existent in common areas, which speaks volumes. Call yourself luxury, and pay for memberships in luxury hotel associations all you want - it doesn't make it so.
Fantastic location, very helpfull and nice staff, beatufull room and bathroom. I missed prospect about Wien, maps and other turistic material in lobby or in bell desk. Also I think that breakfest should be included in price of the room. We are not in America.
The location was perfect! We really don't have any complaints other than we would have liked the hotel bar to have been able to make a proper margarita.
breakfast was limited vs. other LHW hotels
Location was great. Hotel was beautiful as was the room.
Wi-Fi is available everywhere. The business room downstairs is very convinient. You can even use a printer free of charge. Wanted to stay longer. Breakfast is too expensive (31 euros per person), and items within a room mini bar are also expensive. The bathtub and the shower are not well aligned and the water runs through the rim to the floor. Else, everything is perfect.
It is hard to say just one thing about this fabulous hotel. . . it is superior in every regard. The staff are exceedingly gracious and helpful, so service is superb. The food is beyond delicious, so it is a gourmet's dream. The rooms and hotel decor in general are absolutely gorgeous. . .I can't begin to enumerate all the wonderful touches in the bathroom alone. . .so a designer would feel at home. But I must mention cleanliness. . . it is immaculate. Also, the business center was terrific-- computers (with printers) at your fingertips, easy to use and incredibly convenient. One can hardly do better than to stay at the Grand Hotel Wien. It made our vacation even more memorable. There was not one thing negative to say about this excellent hotel.
Had a rest no
Great location, lovely room, and very helpful and friendly hotel staff.
Staff was friendly and attentive Food was perfect . We loved their breakfast Rooms are clean and spacious A great location They should use the smoking area for non smoking patrons because the room is too beautiful
Outstanding attention to detail by hotel staff, supremely comfortable bed, and immaculately clean room.
excellent central location
Central location,nice hotel Reception staff could be more friendly
The location and the comfort of our room the breakfast.
relaxed and easy atmosphere The sign was too small, I drove past it twice-
Nice Hotel in the centre of Vienna, part of a chain but small and personal enough not to feel like it Food's not great but lots of restaurants nearby
location and styling breakfast prices are outrageous therefore we didn't use
Central location and modern design Smoking area in bar area - door left open at times
Room and Service
The staff were excellent, especially at reception, and the hotel very stylish nothing
Beautiful room and attentive staff. Can't think of anything I don't like about the hotel.
Staff was friendly and attentive. The fact that there was not free internet and worse than that the charge was per device. it should be per room if anything.
pure old world luxury
Enjoing in Sachers Lobby and Coffe and Tea bars (Green room especially), excelent breakfast and finally in our room. everithing was ok
Fantastic location to all amenities. Beautifully furnished, relaxing and staff so pleasant & helpfull. Food amazing! Thought the breakfast was a little expensive in comparison with lunch & dinner
location, interior smokers room
Central location excellent for "classical. Vienna". Concierge's recommendations excellent. The hotel is by no means cheap, but well worth the expense. Don't bother with the Vienna hop on hop off bus tours. Better to do classical Vienna on foot and go to Schoenbrunn on the U bahn
our room was very comfortable and lovely looking - of course I wish there had been a view, but even without it we liked the room
We were upgraded to an excellent room.
Incredible hotel, attention to detail and service was impeccable and the design of the rooms elegant but also highly functional and comfortable. Right in the middle of everything but with a quiet park across the street you feel a bit tucked away, we honestly spent more time in the room than we probably should have...!
Comfy beds and friendly staff The fan in the lavatory did not work. The wardrobe units looked a bit basic for a luxury hotel, though they were functional. The food in the restaunant was disappointing fior the price. Ambitious but not very tasty.
Ladge soft bed! Nice rooms. Receptionists were very helpful and friendly. Breacfast was too expencive and menue was difficult to understand.
I liked very much the room service, and the room
Style, cleanness, comfort The breakfast in't reach for choose.
Excellent rooms, excellent service, prime location.
spacy room with high ceiling, modern applaiences, excellent position toward city express breakfast for 20 euros is rediculas,dirty carpet in elevator,
Good locations, relaxed atmosphere, the room was in perfect condition, no sign of wear One day the Internet didn't work, but few hours later it worked perfectly.
very friendly service!!!
The rooms were clean and the hotel staff were very friendly. Also, the location of the hotel is almost perfect, where you can go to most of Vienna's main attractions just by walking distance.
I had laudry picked up by hand friday 16:30 P.M. and as it was not returned saturday afternoon as promised I went to the reception about 10:30 P.m and asked what had happened. Nothing came of that however until I went to the reception sunday morning and asked for it again. The laundry was then returned, unwashed and just tossed on the bed without any explanation or an i-am-sorry-note. Checking out half an hour later nobody mentioned anything about it at all either. Deplorable.
The best thing was position, especially with respect to the opera. The room was first-class; well-presented given the (limited) size. Wifi should be free, not charged for. (This is an observation, not a complaint.)
The overall ambiance of the hotel evolked elegant Vienna - exactly as we were hoping for. Staying across the street from the Opera was fantastic! Would like coffee included in room
Old world charm with modern facilities, good service, good location
very quite rooms, The room service was poor, not all the staff for the bathroom was delivered, and it would be advisable to pay more attention on duty performance of roomservice staff
bathroom and sanitory equipment out of order as well as heardryer
The suite was wonderful, and we had excellent room service. So while we lived in a luxurious suite, I felt at home because of the history of the hotel and the way it was preserved and still alive. Actually, I whish they would not play modern music - not even music I might enjoy - in such a fabulous, historic setting as the lobby. First impressions are important.
the service no
The elegance, superb staff, excellent location, old world charm Smoking in the Bristol bar
staff was extremely helpful and polite for me, the beds were a little too hard
Good location, near centre yet quiet lack of god restaurants nearby
- very please to see that the hotel had the own parking garage - cleanliness of the room - the breakfast
good location, 5 minutes walk to the subway. friendly hotel staff. 2-3 minutes walk to nearby business street, great shopping fun for travelers. The best buffet breakfast I have ever experienced, even better than 5 star hotel.
Excellent Breakfast, Friendly Staff. Location to city. I have stayed in K+K several times. No fault of Hotel but Friday Night party Revelers on Street, Noise! Otherwise not a Issue.
Location close to Metro. Quiet street. Comfortable room. Excellent breakfast buffet included. Staff was very nice.
Ease of arrival procedure, location, friendliness of staff
Good location. Pleasant hotel. Room service menu v. limited. Cleaning staff entered my room on several occasions early in the morning before I had got up, which was a bit disconcerting. Room keys use a strange system that didn't work very well.
We had triple room and found it spacious and v. comfortable. Buffet breakfast excellent. Location ideal for sightseeing (either walking or via public transport) and while close enough to city centre is on a quiet street. Only a minor point and wouldn't affect most city visitors. Fitness centre an asset if you want to work off the apfelstrudel!... but minimum of equipment restricts availability if more than 2 people in centre at the same time so perhaps a time restriction of 20mins on each machine where more than one guest is working out.
The hotel was very clean. The location was excellent.
Great location, clean and liked the decor, very well done.
Room, free access to PC and internet, breakfast Nothing
Location of the hotel There was no bath
Excellent location, good breakfast, friendly staff, nice bar. With window open in the night it was a little noisy from outside goings on. Was ok once window was shut.
Perfectly located in the heart of the city Only one elevator, sometimes you have to wait too much (in alternative you can use emergency stairs). I requested the reception to call a restaurant to book, they didn't do it replying it was not necessary and when I arrived there, the restaurant's kitchen was already closed (9 PM).
room & wc & bed was perfectly clean and comfortable. Position of TV in the room was elegant :) Interior lighting of the room was excellent. And ofcourse the location of the hotel was absolutely fantastic. the elevator was out of order in the morning during breakfast time and probably takes 2-3 hours to fix...
It was nice
Fantastic location - ideal for shopping. Our room was very spacious - huge windows and a lovely view. Semi-transparent sliding bathroom doors took some getting used to.
Everything in the center u may wanna see is in walking distance: albertina, hoffburg palace, rathouse, opera house, st. Stephen's cathedral etc. plenty of restaurants near by, walking zone kantner strasse around the corner. sky bar and do&co bars are in 3 minute walk, both with great views and sky has live music. Basically the hotel to be if you are not a stay in the toom type of guy/girl. Staff is friendly and helpfull. Rooms are very simple and small, but what do you care if there is so much to see in Vienna. They are clean and got everything u may need or want. I got this hotel for the own bar and the decent number of rooms thinking that as a solo traveler it will be a great way to meet new people. Low in behold - the bartender is very nice and knowlegeble, speaks great english ( even though i know german), but the bar itself is dead. There are barely 6-8 guests at a time, you wont be meeting anyone there. it is slightly cheaper, than bars on kentner strasse, so I would stop buy and have a drink before heading out. I had early tours every morning, never quite figured out if they provided breakfast, it certainly was NOT available in the bar, as the hotel papers claimed.
Location and comfy bed and friendly stuff. Only minor dislike - there was no hair shampoo in the bathroom, only body shower gels. Quite unpleasant to find out while under shower.