Pros: "The crew, the service on the plane and boarding was great. Even the captain kept us informed of the reason for the delay."
Cons: "When booking flights, I expect to arrive within a 15 minute cushion. But this flights was 2.5 hours late to arrive to the destination."
Cons: "Been on time (both flights were late) and offered a competitive direct flight."
Cons: "Plane was a little older. But the staff was terrific"
Pros: "SW crews are usually amazing and today was no exception."
Cons: "Landing was very rough but flight overall was great"
Pros: "It’s Southwest. Meaning lost cost, no frills, but more importantly no extra fees. They will get you where you need to go."
Pros: "Onboard Wifi was cheap"
Cons: "Really dislike the Southwest boarding method with no seat assignment."
Cons: "The only thing was the long delay but that was not the fault of southwest airlines. They were great and I saw them doing everything possible to reroute people and when I arrived and found out my whole airline I booked with no longer existed, a southwest employee in birmingham was very very helpful."
Cons: "Annoying fellow passengers playing music without headphones and waking me up by touching me wktj their belongings and hair"
Cons: "My connecting flight (on the same plane) was rerouted / my continuing flight to NYC was canceled and Southwest didn’t communicate what we should do. They also didn’t offer any additional help or compensation."
Pros: "The crew was attentive."
Cons: "No phone chargers on the plane. WiFi was not available for that particular flight. We sat on the plane at the gate for almost an hour before the plane started moving and the crew said the delays were due to “paperwork”"
Pros: "The crew was very kind."
Cons: "Th plain boarding took much longer, we flew in circles above JFK, waited for a gate for us, then waited for all passengers with connecting flights to get off because we were late and that resulted in a VERY long process for the rest of us. The descent into the airport was also not the smoothest, but it was a smaller plane."
Cons: "It was fabulous as always! Thank you. I love Delta!"
Cons: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."
Cons: "It was great fir a short flight. And they got me there early."
Pros: "The crew was pleasant and professional. The on-board entertainment was excellent and the seats were actually comfortable. I was provided the option to use any restroom by the crew without regard to my seating location."
Cons: "Nothing comes to mind."
Pros: "I have used Delta long time. Used to be really bad. Today. Good good."
Cons: "Free beer"
Cons: "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
Cons: "My screen wasn’t working. It would have been great if it was."
Pros: "The crew was great and the service was quick and very nice."
Cons: "It sounds weird but I didn’t know which window was mine so I had one shut and the one in front of me shut during the flight."
Cons: "We were already very delayed, the flight crew was not nice"
Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."
Pros: "Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!"
Pros: "Everything was simple and it was cool that they let the staff wear comfy clothes"
Cons: "Usb chargers in the seat, and free refreshments and peanuts"
Pros: "Crew was nice."
Cons: "Not having so many extra charges and having to pay for a carry on"
Pros: "the crew was very welcoming. and the boarding process was fast."
Cons: "the seats are not comfortable. however I can understand because of the price."
Pros: "Definitely the price. Fairly quick boarding process, just a little congested. Decent priced drinks."
Cons: "Not the most comfortable seats, but there was no one next to me, so it was okay."
Pros: "The staff was friendly"
Cons: "The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable."
Pros: "Cost of flight"
Cons: "Extra charges for everything! Couldn’t even get a cup of water."
Cons: "Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process."
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
On our return trip we were able to get on an earlier flight. American airlines made it so easy to do & at no cost!
We were an hour delayed. When we arrived at LAX we La fed I. The international terminal which was about a twenty minute walk to the baggage claim. I was walking with a few passengers and we couldn’t believe what we had to go through to retrieve our bags. With the delay and the long walk to baggage claim I ended up being late for work.
Missed my second flight because the first one was 1.5 hours delayed. Two hours on the plane and we all had to change the plane. Absolutely horrible experience. Never flying American Airlines again
Cons: "The past two times flying with American out of Dallas my girlfriend and I have been separated on the flight. The first time we were able to be placed with each other but this time the attendant at the counter basically told everyone that because the flight was booked and there were so many people who had the issue that she could not move anyone around to be with their families. That on top of being rude to many of the flyers just makes the DFW experience with American feel like they don’t care about you."
Pros: "Literally nothing"
Cons: "After sitting on the plane for over an hour we had to change planes. Notice that our aircraft isn’t working properly before you board it would be helpful so we aren’t 2 hours behind schedule having to sit on a hot airplane during covid"
Pros: "Again the flight did not happen since my flight from Munich to Dallas was cancelled without informing me why and so on."
Pros: "I made it safely"
Cons: "Delayed twice, had to circle at destination, gate wasn’t ready."
Pros: "The choice of new movies!"
Cons: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."
Pros: "The crew was fantastic and plane was clean"
Cons: "My entertainment video player had a bad earphone jack so i could not watch movies or tv and resorted to paying for wifi"
Pros: "Crew was nice. Had no problems with my carry on."
Cons: "Paying for an assigned seat is ridiculous so my friend and I didn’t sit next to each other."
Cons: "The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou"
Pros: "The crew was very attentive to each guest."
Cons: "Well I paid more for a lesser quality plane ride... didn’t like that very much."
Pros: "The crew called out beautiful sights as we passed over them. The flight attendants were sweet"
Cons: "Would have been nice to have some entertainment"
Pros: "I survived!"
Cons: "Disruptive passenger should have been removed! The flight was delayed 2 hours."
Cons: "At least let the people with no baggage go 1st"
Pros: "The flight was cheap and no real issues with it. I'm just looking for a cheap flight and no bags lost/delayed and I think Frontier is great! 10/10! :-)"
Cons: "Gummi Bears were out of stock on the plane but no big deal since I bought almond M&M's instead. There isn't too much leg room I guess and no TV or radio but considering the price is cheap that is to be expected. 10/10! :-)"
Pros: "Really nice crew, really efficient boarding, I loved my seat assignment and the price was RIGHT!"
Cons: "Couldn't recline the seats, pretty harsh that you don't even get pretzels but I get it y'all."
Pros: "Overall a quick flight crew was great always picking up trash it was clean."
Cons: "Only thing I hate and probably will never fly frontier again checking my bag was 50$ and the seats are absolutely uncomfortable I will pay a little more and fly with someone else everytime I fly because after bags it’s not worth it"
Pros: "Price was right and my golf clubs arrived without incident."
Cons: "Flight was delayed over 1 hour with little explanation."
Pros: "Quick boarding. Crew was awesome."
Cons: "WiFi and in flight entertainment but I don’t see frontier changing that"