Find Deals on Flights from Baltimore/Washington to Houston George Bush Intcntl (BWI - IAH)

They will flout their own policies in order to fleece passengers for extra monies you thought you saved on the cheap air fares. You have been warned, if you have had a bad experience, please prevent others from having one by completing one of these surveys.

The actual flight was good. For the most part, the flight attendants were good.

I waited about 30 minutes to drop off my (prepaid) bag, although there were only 12 people in front of me on my initial flight. It took over 1 1/2 hours to drop off my prepaid bag and get a printed boarding pass on my return flight. Customer service is really awful.

cheap fare, on-time

metal seats, baby kept flapping the half-tray table and i felt everything.

Captain and cabin crews were good. Announcements were timely. The price of the flight was excellent but no carry on?

55 dollars for Carry on briefcase one way? It,s ridiculous!!!! Never seen before in my life. The lady on the check-in -counter was not friendly at all. I have to pay another 55 dollars for a small carry on during return journey!!! The flight is no more cheaper.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

At least the airline has seatbelts.

That one cannot even take any hand luggage without being charged extra fees. People shouldn't be charged for hand luggage.

In addition to sitting on the runway for an hour waiting for a Spirit gate to open up, the baggage carousel took about half an hour to get going. So we landed at 5:00 on the nose and I was able to leave the airport around 6:30. There is no free food/entertainment, which is fine, but they make their money on exorbitant bag fees and other asinine charges.

basic...no frills. Plus it was a nonstop

Spirit nickel and dimes EVERYTHING! Fly Spirit if you are just going on a quick overnight or weekend where you can pack a change of clothes in a small backpack (as your 1 personal item..you have to pay extra for a purse and a backpack...don't get taken for having too many "personal" items)...otherwise, except $30-50 each way for your bag!!!

It was stress free

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Rate and nice leg space seats

No entertainment without charge,not good,at least few Chanel's should be free

my name is Ann j. Mangus. my phone # 925-743-1054. Sat. Nov 7, 2015 Baltimore, MD to Sacramento, Ca. my confirmation # HFR47P when i checking in on flight from Baltimore the agent Name Danny said our one baggage was 5lb over weight and would charge 100 dollars for being over. He said we could shift weight and weigh on scale in lobbey. When we returned the bag was still over weight and the fee would be $100.00. We weighed the bags on the one scale at a different scale at the counter and all the bags were alright. The one scale at the counter was not calibrated correctly.It is no fun sitting in a room full of people shifting your clothes around for no reason. We wer e charged for an upgrade to first class then we were told there was no room. We are still seeing a charge on our credit card. $398.00

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.