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Round-trip
1 adult
Economy
Thu 3/9
Thu 3/16
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Good to know
Low season | February |
|---|---|
High season | November |
Cheapest flight | $76 |
Average price round-trip | $729 |
Good deal round-trip | $312 |
Good deal one-way | $126 |
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 18% increase in price.
Flight from San Juan Luis Munoz Marin Intl to Charlotte Douglas
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from Caribbean Islands to South Carolina
Top 5 airlines serving from Caribbean Islands to South Carolina
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 19432 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Airline reviews
Pros: "Generous portion of free snacks. Coffee, while not great, was good."
Cons: "The entertainment display in my seat did not work."
Pros: "Generous portion of free snacks. Coffee, while not great, was good."
Cons: "The entertainment display in my seat did not work."
Cons: "Yes. Delay by 4 hours. I got the notification when I was at the airport."
Pros: "Everything"
Cons: "Flight crew service"
Pros: "Crew was great. Boarding was easy."
Cons: "How about letting my seat tilt back a bit. Back was not happy."
Pros: "Crew at JetBlue is always amazing is my number 1 airline it is the reason why i only flight in JetBlue, comfortable airplanes with an amazing staff"
Pros: "The seat and leg room"
Cons: "Better in flight entertainment and WiFi"
Cons: "Late 30 minutes"
Pros: "Crew was great"
Cons: "Didn’t have meal options and plane was very cold"
Pros: "Atenciones"
Cons: "El servicio de tv falla con frecuencia"
Pros: "Yes"
Cons: "Avery good"
Pros: "Comfortable and nice crew"
Pros: "Nothing"
Cons: "I arrived to JFK 4 hours late."
Pros: "Personalized service, even in economy. Friendly faces, who seemed intent on providing the best customer service."
Cons: "Not much."
Pros: "Our flight was delayed a grand total of 5 hours"
Cons: "They could’ve had a backup plane more readily available"
Cons: "Delayed 2 hours!"
Pros: "Timing, confort easy board ING"
Cons: "The snacks"
Pros: "They upgraded my seat for more room I have no idea why but it was very ki d of BlueJet to do this I was extremely thankful."
Cons: "Wish all airlines could some how speed up the boarding process."
Pros: "Fast boarding, kind crew, smooth takeoff and landing."
Cons: "Loved the leg room but the seat cushions are not that comfortable."
Pros: "the crew was absolutely wonderful"
Cons: "no outlets! the screens for in flight entertainment were broken for our seats. we moved seats and the remotes for those seats were broken. flight was insanely turbulent. flight attendants had to break up a fight between a crazy woman who was banging on the guy’s seat in front of her."
Pros: "Was able to sit next to my daughter."
Pros: "Flight arrived on time"
Pros: "Quiet flight didn't charge me for overweight baggage"
Cons: "No tv"
Cons: "Sitting waiting for over 30 min in the heat of the plane and delay in take off from mechanical issues. Flight was smooth though once in the air and great service"
Pros: "Quick boarding and great on flight options—tv, blankets, food etc."
Cons: "N/A"
Pros: "fast boarding and no lines for baggage drop"
Cons: "delayed flight almost stayed up all night."
Cons: "4hr delay"
Pros: "The conditioning was working properly on this plane unlike the two Jet Blue planes I took down to San Juan. We were only delayed once on my trip back to Austin unlike the 8 times I was delayed on my trip down to San juan."
Cons: "Gate Staff made multiple claims on the flight down to P.R. that contradicted each previous statement in order to gold the airline unaccountable."
Pros: "Lots of legroom , free drinks, great bad of fancy chip. And importantly free carry-on and np hidden fees. Love JetBlur"
Pros: "The app on my phone allowed me to do nearly everything but place my luggage in the back"
Cons: "N/A"
Cons: "The security and boarding area in Boston needs to be larger to accommodate a full plane of people and all others boarding their planes."
Pros: "The crew was very nice"
Cons: "Delayed for 1hour + minutes to departure"
Pros: "Only liked the price of the travel ticket."
Cons: "Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service."
Pros: "Snacks and a drink included"
Cons: "Satellite TV did not work. Only showed one movie in english for a four hour flight (no choice in movie and it started replaying a second time)."
Pros: "Friendly quirky service characteristic of JetBlue when it was smaller and very competitive."
Cons: "JetBlue is no longer competing on price. It had been a while I flew with them because of that."
Pros: "The fight was smooth"
Pros: "They were very efficient on getting people on the plane"
Cons: "I had gotten sick on a flight....just a little and did not receive alot of help from staff as there was no bag for me in my seat. I had to clean up the area. I also found there was not spray if needed for this sort of accident. Other issue - which is just a general is people who bring the big suitcases and people who have smaller cannot get it in overhead due to the size. Also the fees for a second bag is ridiculous and it was unfortunate that I had to pay as if I did not then I would have been over. either way....lose lose"
Pros: "Crew very helpful and pleasant"
Cons: "The 2 hour delay"
Pros: "Nothing.... we had to book another airline to get us home as We were bumped from our flight a few weeks before we traveled."
Cons: "The airline canceled our flight and rebooked us for a late afternoon flight the next day. We had to book a return flight with another airline because there were no hotel vacancies in San Juan, due to the recent hurricane..... Didn’t even get a refund, just a credit with the airline, which they put a time limit on - one year from the original date."
Pros: "The leg room!"
Cons: "Didn't get a customs form, would be nice if they just left it on your tray table"
Pros: "Service and comfort"
Pros: "Crew was excellent! And very attentive"
Pros: "non stop service"
Cons: "Cancellations after cancellations due to the aftermath of hurricane Maria through Puerto Rico. A lot of missinformation taken from the airlines."
Pros: "Friendly staff, re-booking with partner airline super easy."
Cons: "Always late so far."
Cons: "Delay the fligh two times"
Pros: "Crew"
Cons: "Nothing"
Pros: "Fatal"
Cons: "Muy malo el viaje"
Pros: "N/a"
Cons: "My flight was delayed and had no notice"
Cons: "No entertainment at all. The flight was delay. I never have that experience before, I would like to get my refund back."
Pros: "The flight was great! It was even early. The crew was awesome!!"
Cons: "Nothing to complain."
Pros: "Everything was great. Seats, service, flight, crew."
Cons: "N/A"
Pros: "No issues with this flight."
Cons: "Not a thing!"
Pros: "Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew."
Cons: "Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse"
Pros: "Exit row seating for no extra charge"
Cons: "Seat mate not friendly"
Pros: "Fast service and precise timing"
Pros: "Great comfortable seats"
Cons: "Crowds in airport"
Pros: "Comfort is excellent"
Cons: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
Cons: "Missed flight due to unnecessary delays"
Pros: "Clean plane. On time"
Cons: "They have to improve the boarding process a bit."
Pros: "Smooth ride"
Cons: "Seating"
Pros: "Flights were both timely"
Cons: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
Pros: "Amazing service from crew"
Pros: "Excellent crew!"
Cons: "Need better snacks."
Pros: "The entertainment"
Cons: "Space between"
Pros: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
Pros: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Cons: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Cons: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Cons: "Bigger personal space"
Cons: "No room to move very cramped"
Pros: "Quick flight"
Cons: "Old plane"
Pros: "Excelent flight excelent service.."
Cons: "The entrance in the gate to the plane always disorganized"
Pros: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."
Cons: "Entertainment system wasn’t working"
Pros: "wow, got in 3 minutes early, its a short flight, but its no joke trying to get out of ATL on time! Great job!"
Pros: "I like the fact that entertainment and technology is always good."
Cons: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
Pros: "I got home on the day I planned."
Cons: "This is the second time we've flown from NYC to SC on Delta and it's the second time they messed around with the departure time. We actually got back to SC pretty much on time but the confusion is aggravating and stressful when you're ready to get where you are going. Both times we got to SC when scheduled and Delta appears to think that makes everything fine. Not quite..."
Pros: "Service was great, crew was responsive, snacks were good per usual."
Cons: "The AC was blasting at an all time high, felt frozen to my seat, even asked for a blanket but “ they didn’t have any more “, had to tuck in my arms into my layered shirt. this was a morning flight and no breakfast was served ... they didn’t even have food available for purchase."
Cons: "N!A"
Pros: "Cody was such a great flight attendant. We weren’t seated with our kids and he helped us switch seats. He was so help and just sincerely nice. Really great person to represent your brand."
Pros: "Nothing"
Cons: "Flight delay 5+ hours poor Service"
Cons: "The bulkhead sears had no electrical outlet"
Pros: "Crew"
Cons: "Got in over an hour late. 140am"
Cons: "Cancel my flight at 7:50 am to 1:50pm"
Pros: "The crew was very nice, professional and overall excellent."
Cons: "I don't care for the MD planes."
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Pros: "Everything. I really loved that I could track where my checked luggage was, so when I arrived to my final destination I knew my bag was going to be there. The individual TV for my seat, so I could watch what I wanted. Having an USB port to charge my devices."
Cons: "Liked everything."
Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Pros: "Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew"
Cons: "Boarding process was slower than anticipated One of our bags did not make it"
Pros: "Nice crew and good equipment"
Cons: "Bad bad food very disappointing"
Pros: "In flight entertainment interface and options were great!"
Cons: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Cons: "No food, no entertainment."
Cons: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."
Pros: "Everything"
Pros: "Pleasant crew, newer plane, and very efficient travel time"
Cons: "The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade."
Cons: "Headphones suck"
Pros: "The plane was surprisingly comfortable. The seats had USB ports. The touch screens were clear and responsive. Most importantly, the service of the flight attendants was excellent. I was quite happy."
Pros: "Had a decent seat other than I was in the back corner of the aircraft."
Cons: "Took too long to get to seat."
Pros: "Great crew."
Cons: "Very cramped seating on this plane."
Pros: "That there was seltzer"
Cons: "The management of preparing the flight and plane so that it was ready for the trip!!"
Pros: "Crew was great. Seat not super comfortable, worn out support. Entertainment very limited for five hour flight. One movie option playing on shared screens. A kid movie."
Cons: "More comfy seats and entertainment options. Crew, however, was excellent."
Pros: "Crew service was excellent"
Cons: "Que respeten los horarios de vuelos."
Pros: "Airplane"
Cons: "Maybe another round of jrinks"
Pros: "Great"
Cons: "I cant think of anything at the moment."
Cons: "Copa change our flight to 5 hr layover with no options and panama airport is not comfortable to be there for that many hours unless you pay for the lounge $48 p/person and only 30 mins free wi-fi so very inconvenient. Also that airport closes the gates that are not been use so no one can sit."
Cons: "The quality of food"
Cons: "They canceled the flight last minute and I had to spend the night and I missed work and a doctors appointment. I asked to be put on another flight and they told me to wait and when I asked again they said they couldn’t cuz the flight left. If they would have changed it in the first place then I woud"
Cons: "Follow through with reservations made 6+ months ago. I shouldn't have been on stand by and the vouchers to make up were absolutely ridiculous. $10 does not make up for the major mistake your company made."
Pros: "The service"
Pros: "Friendly crew"
Cons: "I enjoyed my flight"
Cons: "Queria pagar la diferencia de 5 boletos a Business Class y la del mostrador me dijo que no se podia. Tenia que ser 5 horas antes???? Gordita Dominicana aragana !!!! No quiso vender e hizo perder a su empresa. El Business tenia suficientes espacios. Mal personal el de Copa. No recomiendo la linea aerea."
Pros: "TV options, meals, check in"
Cons: "The bus shuttle in Panama and in Bogota."
Cons: "No in-flight entertainment so very boring"
Pros: "In-flight entertainment was good and headphones offered without being asked. Blankets were placed on seats for those who wanted one."
Cons: "TSA agents at Panama Airport are the rudest people I've ever met. Ruder than TSA Agents is USA if you can believe that! I've flown out of Panama several times and they are rude every single time. Seats on plane are very uncomfortable."
Pros: "Flight landed 1/2 hour earlier than scheduled."
Cons: "I've flown Copa quite a few times in the past and have always raved about the overall quality of the service. My last trip 2 years ago was with Copa to Washington D.C and it was an absolute delight. This time however, there was a noticeable drop in the quality offered: for reasons unknown, the movie started playing extremely late, and was therefore cut short by landing time. Additionally, the quality of the food was also inferior to what I would have expected for a 3 hour, noon flight: it was roughly equivalent of the breakfast served during the SJO-PTY flight, which is barely one hour long."
Cons: "-When I left Punta Cana I had bought 3 rum bottles at the Duty Free. I was able to carry on board these bottles, but when I arrived at Panama the Copa crew informed me I had to check my liquor. I had to throw out everything from my backpack and place the bottles in it. Copa crew managed to break my bottles."
Pros: "The welcoming and attentive service"
Pros: "Food decent. Alcoholic drinks included. Good service."
Cons: "No TVs on headrests. Sometimes not even a movie on a 5h flight??"
Cons: "My parents fly from IAH to MIA, in Houston was lightning pretty bad. They was landing more then 1+ late. Copa airlines do not approved them for another flight to get home. They need to purchase another tickets $300 per person"
Pros: "La puntualidad y la atencion"
Pros: "More free baggage, good food, free alchoholic beverages"
Cons: "Leg room"
Cons: "The food and the uncomfortable seats. Also more flight attendants should be bilingual. Tv needs more updated selection."
Pros: "n/a"
Cons: "went to the airport to checkin for my flight from lax to panama, with a connecting flight to sao paulo, only to be told that because i didn't select a seat when i bought my ticket over 2 months prior, the airlines sold my seat (they overbooked the flight by 5 people or so). i had to wait at lax for the next flight, which wasn't until 8 hours later. the problem here was that i had bought a ticket to get to rio from sao paulo, and this delay made me miss that flight. so i had to buy another ticket, which was $175. i was only compensated a $400 voucher for missing the flight and for my time. not worth it. the airlines only provide you with a blanket. no pillow."
Pros: "Ontime departure!"
Cons: "Conecting flight to Guatemala was over sold"
Pros: "They're a frud"
Cons: "There customer service sucks"
Pros: "LOVED the individual TV's on each seat"
Cons: "No one spoke English and didn’t explain why they changed our seats."
Cons: "Food"
Pros: "The airline had great food."
Cons: "The airline did not had a great variety of movies or TV shows."
Pros: "Our flight wasn’t delayed twice then cancelled and rescheduled until 9:pm the next day. From Bogota Colombia to San Francisco with a connecting flight to Panama. Copa Airmines flight CM 658."
Cons: "The fact that they made me travel 18+ hours to get home!!! WTF!!"
Pros: "They gave me a upgrade!! What else did I want."
Pros: "It was my first time with copa airlines. Excellent experience and impressed with the services that they provide, including lunch, dinner and even breakfast. So surprised when I was provided option to select breakfast from the 2 (omllet or pancake) on just 1 hour and 20 minutes flight from Panama City to Costa Rica."
Pros: "My flight was delayed, causing a lot of stress at the terminal because many people had connecting flights. The Copa staff could not have been more helpful. Copa even put me up for the night at a Sheraton in Panama City when I missed my connection, provided free transportation to and from the airport, and gave me a free dinner voucher. All in all, a well handled experience in the face of disaster."
Cons: "Getting home a day late wasn't pleasant, but it wasn't Copa's fault."
Pros: "Crew was very supportive. My son went to eat , but distance to food court was very far. It took him a long time to order , and almost missed our flight."
Cons: "Nelson Jose zelaya durmió en una sill en ese aeropuerto porque no lo dejaron hacer conexión a punta cana que era su destino; porque nunca dijeron nada tanto el Consulado de Panamá como la aerolínea que cuando una persona ha sido deportará de US A no puede viajar; utilizaron el fly que estaba comprado para su devolución al país de origen; ustedes creen es justo?"
Cons: "Very delayed Remote boarding door Delayed 1,5 hours"
Pros: "I liked the fact that there was variety for entertainment! There had great movies, new ones, not all airlines focus on that. Another thing was the food and drinks that the offered. They really kept passengers happy."
Cons: "N/A"
Cons: "Now they turn off the air conditioner. Terrible so hot. Dont bring any more a decent food"
Pros: "The crew was very helpful and friendly."
Cons: "Breakfast from SJO- PTY"
Pros: "Although my flight was very short, the staff was kind and the food great! May have been one of the smoothest flight I've ever been on."
Pros: "The trip out was excellent. Food was good."
Cons: "They forgot to arrange for wheel chairs in Panama and Miami so it was an inconvenience. To make matters worse,Pne fellow wound up taking us out in bits by advancing one wheel chair and walking back for me and so on. He droptus off in a secure area an when it was time to board, staff demanded that we walk back to the Security point. The woman was adamant and supposedly a supervisor finally agreed that we could wait for a wheelchair. In Miami they had only requested one wheelchair. The food on the Panama to Miami flight left a lot to be desired."
Pros: "Great customer service."
Cons: "Nothing"
Pros: "Great and friendly"
Pros: "Easy and fast connections. Flight on time.great"
Pros: "Nothing"
Pros: "The attendants were sensitive to our needs. Accommodating. Seats comfortable. Overall great first experience on Copa"
Pros: "The head stewardess could not do enough."
Pros: "Quick and very organized"
Cons: "Snacks and beverages"
Pros: "Flight was late, crew didn't do anything to expedite boarding and it took the longest I have ever seen to board a plane."
Cons: "Boarding process was slow and chaotic"
Pros: "Ran on time"
Cons: "Wider seats in economy class"
Pros: "The crew was wonderful. Boarding was orderly and there was enough overhead space on this full flight. Even though the flight left later than schedule it was not a terrible delay. The overall experience was the opposite of my last flight on West Jet."
Cons: "The cabin was very cold."
Cons: "It was a quick flight up dates were provide at all times"
Pros: "Friendly crew"
Cons: "Lack of food for long haul flight. Had to pay to eat. 43 dollars and only able to pay with debit/credit card rather than cash"
Pros: "The crew was awesome"
Cons: "Such small seats, so hard to be comfortable"
Pros: "On time and not much fuss"
Cons: "The seats are really uncomfortable"
Pros: "Entertainment system was easy to use"
Cons: "Boarding was chaotic, jammed, not that friendly."
Cons: "I could not get through to westjet for days due to weather. Then when they called, they hung up on me as connected....back to another hour wait. Then an email. Then 5 days later to hear that despite all of their chaos there would be no changes."
Pros: "Great crew"
Cons: "Very uncomfortable, no snacks offered,"
Pros: "West jet always communicates"
Cons: "Waiting to board.. always a hassle"
Pros: "We left Calgary just as the snow started. What great timing! The flight was smooth, the service and food were excellent. We always have a good trip with WestJet, especially thanks to all the great staff on the ground and on-board."
Pros: "The air hostess were very nice and dis their job well. I complained about the baording lady who got us boarded on to flight and they apologized. They saw the whole incident when the lady came on the flight but they did know know her name when I asked later. That served well with smiles and jokes"
Cons: "I went on the flight running through security to make it on time for my flight. Unfortunately security was too long and took a while. I forgot my hand luggage when I grabbed my other bag. I tempted to go out and get it after I boarded. She spoked high toned voice instructing me to go back on flight. I went back and i did... she brought my bag from security I was grateful until she spoked loud in the mid section of the plane to me sarcastically and rudely "so you left a whole bag" and walked out after placing it up. I was sitting way back and people saw it all. I felt she embarrassed and very bad and i think customers should got be treated that way."
Pros: "There was adequate leg room on the plane."
Cons: "I couldn’t print my boarding pass ahead of time as the West Jet Website was down."
Pros: "Did not even make the flight out of tulsa do to Frontier airlines"
Cons: "Read above"
Pros: "We took off on time and landed a little early. Crew were very nice. I couldn’t judge the entertainment as I didn’t have iPad with me to connect to the wi-fi and watch movie. Plenty of snacks. Worth the cost of the flight."
Pros: "Nothing"
Cons: "They kept us on the aircraft for 4 hours on the tarmac as opposed to let us sit at the gate"
Pros: "Great airport, friendly and helpful staff. Onto e departure and arrival and very little baggage wait in Vancouver"
Cons: "Nothing"
Pros: "Did not expect anything but it was actually good and pleasant."
Pros: "Airport counter staff v helpful. Crew were great. Helped lady with 2 kids. Looked after 1 while mom changing other."
Cons: "Need more seat room. No entertainment."
Pros: "Flight right on time"
Pros: "Loved WestJet! They are the best airline, always super friendly"
Pros: "The staff providing excellent service and kindness for my mother as she requires assistance in boarding and disembarking. She advised she was well taken care of. On time, friendly."
Pros: "As it was a red eye flight, we didn’t utilize the food options. My answer is better identified as ‘n/a’."
Pros: "service was excellent. Very cheerfull staff."
Cons: "happy employees and very helpfull"
Pros: "crew was outstanding"
Cons: "Westjetconnect (the plane's Wi-Fi) was down, so there was no means for entertainment on the plane."
Pros: "The stewardess serving drinks was very pleasant. Thank You"
Pros: "There was one nice, friendly flight attendant. Nice to have a variety of beverages and pretzels offered (I feel I don't expect this anymore from domestic flights-- usually just expecting the coffee or water option)."
Cons: "The seats were up there with the most uncomfortable I've ever experienced--mostly due to the lack of ability to recline. I feel a four hour flight is sufficiently long enough to provide people some space to relax. We were delayed for whatever reason, lack of communication from staff to the passengers that were boarded really quite early (perhaps too early). One of the staff, while nice enough, was being a bit snarky to people as they were trying to, what I thought was helpfully, give them their garbage."
Pros: "flight was on time and arrived on time"
Cons: "i think it is terrible that one must pay for their baggage, and this will give me a reason to seek an alternative carrier during my next trip"
Pros: "Quick and direct. Great staff"
Cons: "Food."
Pros: "Nothing"
Cons: "Everything"
Pros: "Liked the convenience of flying so close from home the crew was amazing dealing with a difficult lady. And the girl I sat beside is now my friend. Woohoo"
Cons: "Both my flight to Toronto and my flight back to Vancouver were delayed by more than five hours."
Pros: "When we took off I almost blacked out in my seat (low blood sugar). The person seated next to me paged the flight crew and they were very quick to respond. The crew were super nice, very helpful and got me back on my feet by giving me some apple juice to drink. Overall just a great response and I'm super thankful."
Cons: "Waiting at Toronto airport from 8 oclock to 11 oclock pm"
Pros: "Thankfully our flight wasn't 100% full. Our baby got a seat to herself, which allowed her to sleep the whole trip, ans my legs didn't fall asleep from her weight. Blessing! The staff were very accomodating and friendly for parents travelling with young children."
Cons: "Internet was down so not entertainment whatsoever. Planes of any size or length of travel should have at least a few tv's so we can watch something to pass the time. Cookies are surprisingly delicious, but your choice between pretzels and cookies are very limiting (and boring). Another option would be much loved."
Cons: "It was late. They were waiting on a flight from Toronto so we could board. We board the plan and sat for what seemed like a very long time. We were not even offered a glass of water on the flight."
Pros: "The staff was very kind"
Cons: "I did not like that all the babies sat in the same 3 rows. When one cries , the baby wakes up all the other ones."
Pros: "Crew was awesome."
Cons: "Really warm in the cabin."
Pros: "JP the flight attendant was great"
Cons: "Terrible boarding process Too warm"
Cons: "the seats are a bit confining."
Cons: "There were so many delays"
Pros: "I liked that the pre-ordered food was given at the beginning of the flight."
Pros: "Nothing specific"
Cons: "20 Minutes delays for take off and coming late at yUL was a nightmare"
Pros: "Great service, on time, comfortable seats."
Cons: "Could improve the snacks quality."
Pros: "Overall everything"
Pros: "Crews"
Cons: "Should be more hearty food and more entertainment like tv, movies and radio"
Pros: "Wonderful crew, Shefan provided excellent service. This was my first time flying first class and my expectations were exceeded."
Pros: "Everything was clean and new feeling"
Cons: "Food on offer was uninspiring."
Pros: "Upgraded"
Cons: "The plane departed 1.5 hours late due to crew issues."
Cons: "More room is what everyone wants. It’s unrealistic though. First class was pretty comfortable."
Cons: "American Airlines continues to lag in their ability to proactively communicate updates to their customers. Then to top it off, they lack empathy and a true ability to accommodate customers."
Cons: "Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso"
Pros: "Super comfortable"
Cons: "Excellent"
Cons: "2 hour delays on both flights of a round trip"
Cons: "Food options were just snacks. On a 4 hour flight? What??"
Cons: "Stale pretzels"
Cons: "It was OK, no big issues or concerns."
Pros: "Flight crew was great. The plane was half full, so the attendants allowed us to move."
Cons: "Terrible landing in Charlotte. The plane was rattling and had an annoying whistle."
Pros: "The flight itself was about as average as any other flight. At least all our luggage made it from the incoming flight from Key West to join us in Charlotte. That was our final destination but most of the passengers were making additional connections."
Cons: "The boarding went like the plane was ready to leave on time, except it didn't. There was a delay because the flight crew came from another arriving flight, so they had to go through the full pre-flight checklist. Then there was a "minor maintenance issue" that couldn't be fixed right away because it was "shift change" for the maintenance crews. Eventually they arrived and fixed whatever, while everyone was getting texts and alerts that kept delaying the departure by 15-minute intervals. Over an hour (while sitting in a warm plane) after the original scheduled departure, we left the gate, sat on the taxiway a while, then took off. Cabin crew only had cookies and drinks, no other snacks or food. All anyone got was an apology for the extended delay."
Cons: "Limited legroom is a problem. Otherwise, the flight was fine."
Pros: "Great service and on time flight. Got a good comfortable seat with nice leg room."
Pros: "The crew was accommodating"
Cons: "The crew was pleasant. No water served due to turbulence"
Pros: "Smooth flight"
Cons: "Small plane"
Pros: "One of the flight attendants was nice."
Cons: "AA is now trying to save money (presumably) by doing like Delta: forcing half of us to connect in Charlotte. Unfortunately, the Charlotte airport is not ready to accommodate so many people. The airport looks like it is being renovated, which is fine, but there is no tape/cones to mark off the renovated areas from the walkways. You literally walk through dirt and construction sites. I didn't even think that was legal in the US?! Anyway, maybe it will be worth it once the renovations are complete, especially if AA is going to use it as a hub."
Cons: "We sat in Charlotte on the runway and had to run to our connection. The airport seems too small for the amount of traffic. We usually try to avoid Charlotte, but it was the only way to use frequent flyer miles"
Pros: "Fast"
Pros: "But, the customer service was good."
Cons: "The flight was cancelled."
Cons: "Why can't the crews in in LGA communicate with the passengers during the boarding process like at other airports so that it won't be a mad mob press to get on the plane. The gate agent using the PA didn't or couldn't enunciate, and folks just 15 feet away were asking what she said."
Pros: "Wider seats."
Cons: "N/A"
Cons: "Rude crew"
Cons: "The flight was late"
Pros: "Not much"
Cons: "Luggage did not make the transfer on time (Chicago-Charlotte after Tokyo), although they had about 45 minutes to load it. Do not buy an international ticket with less than 1.5 hours transfer time. (It took 45 minutes to get through customs/immigration and retrieve luggage for transfer."
Pros: "On time departure and arrival - friendly crew"
Cons: "No own movie screen."
Pros: "Timely and comfortable flight"
Pros: "On time arrival"
Pros: "An early morning flight and all went well."
Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Pros: "Friendly and helpful crew besides the message below. Still one of my favorite airlines!"
Cons: "Crew made too many announcements that were commercial. The volume of the announcements was out of sync with the inflight entertainment audio and hurt my ears."
Pros: "Nothing in particular. They got me there."
Cons: "The usual stuff. Uncomfortable. Worse than riding a bus."
Pros: "The crew was always very warming and assisting. Everything was a breeze."
Cons: "Small, old plane. No drinks, snacks, or entertainment."
Pros: ". ."
Pros: "Flight on time"
Pros: "Excellent crew, food and entertainment."
Cons: "Staff was not friendly at all"
Pros: "Plane was clean boarding was fine."
Cons: "Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness."
Cons: "I got stuck in DC overnight and I was not provided with a hotel or meal voucher:"
Pros: "The flight was efficient and the crew were courteous."
Cons: "There isn't much to dislike, but it certainly wasn't anything extraordinary either."
Pros: "Quick flight."
Cons: "Crew was rude and illogical."
Pros: "The plane actually left without a cancellation"
Cons: "Every flight on this trip was delayed"
Pros: "Available drinks"
Cons: "Poor selection and no coffee"
Pros: "I enjoyed the whole experience. The staff was friendly and the plane was clean."
Cons: "Turbulence"
Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."
Cons: "They overbooked the plane and the customers used the overhead compartments for very small items; such as bags and briefcases which made the overhead fill quickly."
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