Daily cleaning, installation of cabin HEPA filters on flights from Costa Rica to Utah
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Utah with an airline and back to Costa Rica with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Utah from Costa Rica up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was very good."
Cons: "Fresh food and better entretaiment"
Cons: "My "window" seat was between windows, very uncomfortable to crane my neck over 90 degrees to see out. Should make that clear before I select it."
Pros: "nothing you took me for my money and made me spend an extr $1600 dollars to get home from half way around the world. I felt you would have higher expectations from your service to people"
Cons: "treated me like i was a person and not someone that you are just collecting money from to pad your wallets"
Pros: "I LIKE EVERYTHING ON THE FLIGHT"
Pros: "Good company and conversion."
Cons: "All was fine"
Cons: "The bs. Every 20 min they said 20 more min."
Pros: "The assistance by the San Jose CR Alaska office re; my misplaced carry on and their super help in the return exchange of backpacks"
Cons: "Meal on board charges"
Cons: "There were two delays."
Cons: "Long delay"
Cons: "They didn’t even ask us if we wanted refreshment! Attendants not very nice hated this trip!"
Cons: "Would love to see more vegan options on the menu!"
Cons: "Flight was delayed bc of no cleaners, flight delayed because of no gas, was 45 mins late for arrival. Made me didn't want to fly Alaskan Airlines."
Pros: "Window seat"
Pros: "Not just a cookie but an option for more variety of snacks . Not just something sweet but maybe a more savory."
Cons: "The crew was very nice . There was a long delay in Stewardess coming to pick up trash . That's really my own complaint. Boarding was quick. Overall experience was"
Pros: "the folks at Alaska Airlines were super helpful and outgoing. They really make your happiness a priority."
Pros: "Newer plane. Free movies, drinks, and snack. Smooth flight. Loved it!"
Pros: "Average, it was fine. Snack Box was awesome"
Cons: "No entertainment"
Pros: "Friendly staff"
Cons: "small propeller plane. Lots of vibrations, noise, turbulence."
Pros: "All of the workers were sooo kind and helpful."
Cons: "Nothing, it was a great experience."
Cons: "charged for ipads, wifi didnt work,"
Cons: "Seat backs have very little padding."
Pros: "Friendly staff. Comfortable seats."
Pros: "Great service"
Pros: "Our flight was delayed from Mexico, so we raced to another terminal from the international terminal at LAX. He gate had actually been closed but they got permission to open it again just for us."
Cons: "Trays,overhead were dirty"
Cons: "Really poor customer service. Waited for hours on the phone to change a reservation. Flights are overbooked. iPhone app is difficult to install."
Cons: "Another NA airline. No frills what so ever. Almost as good as a bus ride."
Pros: "Staff courteous and assisted father with wheelchair. staff assisted others with needs as well."
Pros: "Good flight, left on time, arrived early, friendly crew."
Cons: "Not that I feel entitled, but the complimentary movies and tv through my computer didn't work at all. The splash screen at airborne.gogoinflight.com worked fine, but airbornemedia.gogoinflight.com just timed out every time I tried to load it. So, that was a no-go."
Pros: "don't know if it was the time of the year but there was more open seats which meant we weren't crowded going to Seattle and coming back home to SLC. Great assistance, nice people, smooth flight."
Cons: "Can't think of anything"
Pros: "I had never flown on Alaska airlines. I was impressed that the plane over all looked nicer than the southwest ones I usually fly. It was a good overall experience."
Pros: "Loved not having to pay for bags. That is a great thing!!!"
Cons: "would like better options for something to eat, that does't require a payment of some sort."
Pros: "Sure did like the new plane. Quiet and comfortable"
Pros: "Boarding was quick and efficient. WiFi on the plane was nice. The pilot kept us updated on the cubs game and I thought that was neat."
Cons: "I would have liked to see more customer oriented service from the staff. I was having a really hard time getting my bag into the carry on bin but the staff did not help. A passenger did. I also asked on my flight back if I could switch to another row that could lean back since the flight was so empty. The flight attendant just asked me where I was supposed to be sitting and walked away after that. I thought it was rude. I wouldn't have minded if she said no, but she didn't give me an answer."
Pros: "Service with a smile!"
Cons: "If I HAD to list something, it would be the overcrowded flight"
Pros: "My trip going to California and coming back home was so nice. I had no problems, everyone were eager to help. I felt so comfortable. The plane was clean. I would travel with Kayak (Alaska airlines ) again."
Cons: "I have no complaints."
Pros: "Roomy seat, expensive change fee"
Cons: "Bad smell on plane"
Cons: "Since it's a flight that leaves from a Spanish speaking country, announcements should be made in both English and Spanish. I can speak English, but there were some people who can't and I had to translate for them"
Pros: "The agents were all good and I got to my destination"
Cons: "The way that I got the flight segments, it was over 12hrs lay over at each stop."
Pros: "The stuffs were very entertaining and the plane roomy."
Pros: "Roomie and comfortable seating!"
Cons: "Nothing. I would recommend AK"
Pros: "Captain and attendants"
Pros: "Everything.boarding assisting those that neededit.time and infor about flight while in the air about time and conditions."
Cons: "Nothing.flight attendants and pilots were all working together to make the flight as i hoped it would be."
Pros: "The free glass of wine was a nice touch!"
Cons: "Wouldn't let us on the flight when there was plenty of time to get there. Manager was arrogant and slow - didn't care. Poor policies at that airport."
Pros: "Plenty of room and everything was on time!"
Pros: "Boarding was good"
Cons: "Plane smelled like urine"
Cons: "Slat Lake is not good for mobility challenged people."
Pros: "I appreciate that Delta chooses customer safety over profit by not packing flights and continuing to social distance."
Pros: "Had a great professional crew even the pilot walked through the plane to answer questions"
Cons: "Nothing delta returns to the top"
Cons: "everything, never flying with delta again"
Cons: "Better choices for food"
Pros: "Good services in anticipating our next leg"
Pros: "The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts."
Cons: "Better choice of snacks"
Pros: "The planes are made for humans not for monkeys as in some other airlines. Leg space was way better."
Cons: "I wish you could make your ticketing categories simpler. It is too complicated and cumbersome. May be you have a new category of over 75 olds."
Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."
Cons: "Boarding took a long time"
Cons: "Everything was excellent."
Cons: "Plane left without me because they don’t know how to put gas in the plane in Jackson"
Cons: "Plane very late. Boarding was chaos"
Cons: "Basic economy is just another way for the airlines to provide low service and nickel and dime everyone while charging the same prices."
Pros: "More room and comfort than American Airlines."
Cons: "To many screaming kids"
Pros: "It was water or water no soft drinks"
Cons: "Only water"
Pros: "Everything was perfect."
Pros: "really nice cervices"
Pros: "Didn’t load my bag at point of departure"
Pros: "Delta is great"
Pros: "nice people"
Cons: "need more food and drinks"
Cons: "Was not a wheelchair waiting for Wallace."
Pros: "On time. Good customer service. Easy route, no hassles."
Pros: "It was good"
Cons: "Wifi didn't work (network wouldn't show up)."
Pros: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."
Pros: "fast efficient and directions are pretty clear tons of delicious food available at PDX to bring plane was comfortable and roomy"
Cons: "long lines through security"
Cons: "Super small plane"
Pros: "Having status. Always on time. They run their schedules like European trains."
Pros: "Nice chairs with built in pillows. J"
Pros: "stewardess was exceptionally pleasant."
Pros: "Plane and cree"
Cons: "Terrible breakfast if u want to call it thst"
Pros: "On time schedule"
Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"
Pros: "Mostly everything was ok"
Cons: "Delay in taking off was probably the only issue."
Pros: "Excellent customer service. That doesn't seem to happen too often with airlines. Delta has been outstanding."
Cons: "No complaints."
Cons: "Seating is too crowded"
Cons: "Waiting in plane for two hour, it got hot and stuff cuz they had to turn of air to defrost plane and was thirsty."
Cons: "Not enough space."
Cons: "lost mom's glasses"
Pros: "Nothing. This airline is awful in every way imaginable."
Cons: "We booked tickets to Costa Rica with Copa and they just changed our flights to two days later than the booking. They didn’t even bother to inform us of the change we only found out because we booked through Kayak and they let us know. Apparently Copa expects you to frequently check your booking just in case they’ve changed anything and don’t feel the need to inform their customers of any changes they make. Then we were told we could get a Copa voucher to use for other Copa flights for having to cancel our booking and rebook with another airline as a 48 hour change to our flight made flying with Copa not doable for us. But the website kept telling us we had a voucher that was sent to our email but despite repeated attempts it never came through. And spent hours trying to get through to someone on the phone to sort it out with no success ever getting through. My advice. NEVER EVER FLY WITH COPA."
Pros: "Both of my flights were on time which i know sounds basic but all of the flights i’ve catched from SJO to X were late and this time my connection in Panama was only 1h15 and we got there earlier, so that was nice!"
Cons: "A bunch of seats were free and we were mostly sat all together (3 person next to each other).. With the covid situation i think it could be good to be more separate if possible"
Pros: "On time excellent attention perfectly clean"
Pros: "Food was good"
Cons: "Different movie, more leg room but I'm tall so that is with any plane."
Pros: "Prefer access"
Cons: "Schedule, we got late at Panama AirPort"
Cons: "Everything it’s fine"
Cons: "Scan machine at gate. Needed two not one. Never got to eat. Waited in line 30 mins"
Pros: "The price I paid for the ticket was outstanding, and that I am not charged for my checked bag."
Cons: "Yesterday, COPA "did not have a system" so they were doing everything MANUALLY. I almost missed my connection because we were supposed to leave San Jose at 11:23, but did not get off the tarmac until almost noon!"
Pros: "It was a regular trip"
Cons: "The connection trip Panama, San Francisco, very bad xq the scale in Cancun, very long without being able to get off the plane and not even water do not offer, that very bad scale, my taxi see san francisco I lost it and I had to pay it xq ya It was scheduled as well as a meeting."
Pros: "El tiempo fue rapido"
Cons: "La comodidad del avion. Son muy estrechos."
Cons: "I didn't have a seat from Panama to Sao Pablo, because they oversold"
Pros: "The captain seemed like a very considerate and professional woman! Props to her for giving us more info than captains usually do"
Cons: "The A/C it's very cold, and I asled for a blanket and they did not have one."
Cons: "The plane was delay"
Pros: "The lost my bag and couldn’t find it till two days after.... they gave me no voucher or explanation I would like to be refunded foe this terrible experience ...."
Pros: "puntual, comfort"
Pros: "Puntual, comfort, smiles"
Cons: "It was great"
Pros: "It was everything pretty good!"
Pros: "Checkin and Gate agent Sofia was superb! She is a huge asset to Copa and really enjoys her job Greeted me with a huge smile and was professional from the very beginning to the end!"
Cons: "Nada.... everything went perfectly well!"
Pros: "The call center was not accured The fligh atendent did'nt pay any attention"
Pros: "The price was really good, was the best way to returned yo Nicaragua."
Cons: "The boarding and departure took extremely long. I understand that there was a Power outage the day prior to this flight and that this cause major delays and issues throughout the following days."
Pros: "The aircraft was so clean. The personal so kindly"
Cons: "Everything was ok"
Cons: "Nothing,it was all great"
Pros: "14 hour Layover when you have to recheck luggage is terrible. Can't even check in for 8 hours so stuck outside the airport with no place to go until 6 in the morning. Not good at all."
Cons: "14 hour Layover and luggage did not go straight through. Had to recheck baggage after 8 hours. Then wait another 6 hours inside the airport."
Pros: "Good airline. Try to use then often. ."
Cons: "The plane was way too cold for me"
Cons: "El aeropuerto de Panamá e el peor que he visitado en mi vida"
Pros: "Copa has the worlds very best gate agents and check-in agents by far... they had a huge line and held very professional atmosphere"
Cons: "Always the good there was none"
Cons: "Baggage was left behind and It aaroved 5 days later, terrible follow up and no compensation at all, total nightmare"
Pros: "Good staff. Clean. A lot of room."
Cons: "No self checking in kiosk."
Cons: "Boarding was too slow"
Cons: "10 hr delay in San José. A nightmare!"
Cons: "Both ways we had to sit and wait on board for over 2 hours on tarmac prior to take off. Captain said needed more fuel and to fix problem or to lessen weight. Tried to get bottle of water because I was dying of thirst and staff could not sell a bottle of water. Only give a 3oz cup full. Which was gone in 2 seconds."
Cons: "The online booking company was confusing and not friendly"
Cons: "I'm still traveling.. copa rebooked on united.. is coming in at midnight instead of 2pm.. missed an dinner event I have planned. Disappointed some people.. plus I'm still not home.."
Cons: "Less baggage weigh allowed than normal. Cost an extra $100. Plane left late with no explanation."
Pros: "Liked it very much"
Pros: "Same as above."
Cons: "Same as above."
Pros: "Everything!We received meals and complimentary drinks and had lots of leg room!"
Cons: "Leaving vegas to Panama they checked my passport and stamped my ticket "documents ok" .. Arriving in Panama we flew to costa Rica again checked my passport and stamped my ticket "documents ok" ... Now almost 11 hours later we arrive in Costa Rica and because my passport was ripped they wouldn't let me in the country and sent me back. Why your airlines couldn't have told me this before I got all the way to Costa Rica and passed two check points I don't know. So you guys said you would send us to Puerto Rico but I would have to by my own plane ticket home... Very disappointed in your airline. And to top it off my boyfriend and I had very expensive osprey packs we were traveling with .. We used a copa plastic bag to wrap them up in Vegas so the strings would not get caught .. When we received our packs in Puerto Rico YOUR employees had taken the bags off and cut my boyfriends 300 dollar bag! I will never fly again with your airline."
Pros: "Flight was on time."
Cons: "Not really confort."
Pros: "I want expecting to get food on such a short flight, what a pleasant surprise!"
Cons: "There weren't any choices for entertainment, just one movie playing on a screen for everyone"
Pros: "Whole experience from San Jose through to Panama City was good. Although a short flight, the crew managed to serve a meal and drinks. As it was such a short flight, there was no entertainment."
Pros: "Arrived 30 min early."
Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."
Pros: "Seats were great! No snackage... #covid19"
Pros: "excellent service very happy with the crew"
Cons: "Better food"
Cons: "The plane was cold. The entertainment was mediocure. The staff was telling the people to get in their seats quickly as they had missed their scheduled time for take off. Yet, they 1st said we would board a little late because og clearing out the previous flight. And, no one could get carry-ons above their own seats and had to go back to then come forward. The attendants should monitor better what is brought onboard. I thought they were rude. And it took almost an hr to get our luggage at the carosel."
Pros: "Great crew and staff."
Cons: "I didn’t notice that the aircraft didn’t have chargers so my phone died mid flight. I wish there were chargers on long flights."
Pros: "So ridiculous airline didn’t though in costumer at all"
Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."
Pros: "Absolutely nothing!"
Pros: "The boarding was fast."
Cons: "Waited one hour and 50 minutes for my luggage. The ENTIRE flight had to wait 1 hour and 50 minutes for our bags to come in on the carousel. There were no apologies or explanations or compensation offered for our wait. Absolutely unacceptable."
Pros: "Wonderful and on-time!"
Pros: "Comfortable seating and attentive service"
Cons: "Remote terminal which required walking stairs with carry-on bags, and two bus rides to reach the plane. No food other than packaged snacks in first class. No seatback video screen."
Pros: "We left a few minutes early"
Pros: "Love flying with AMERICAN AIRLINES."
Pros: "Everything was on time"
Pros: "Non stop and an on time arrival after 20 min delay at phl when no gate agent could deplane previous flight. After being re-ticketed from overbooked united flight all in all not bad at all."
Cons: "They happen from time to time,... from many unassigned seats causing long gate line where several butted to the front to random noises during the flight from passengers to 6 bathroom trip guy just weird all around. Plus the multiple gate changes by PHL which are to be expected. Just a regular PHL departure,..."
Pros: "No problems, friendly crew"
Pros: "Professional crew. Good landing."
Cons: "Twice delayed because of delays in Newark connection. Need more room in coach."
Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."
Pros: "The trip was easy and the time very good set!"
Pros: "That our pilot was giving us updates as to why we were slightly delayed."
Cons: "Our flight attendant didn’t know what food we were getting. When someone asked in front of me, she said “I’m not sure it could be either turkey or ham”. If you serve customers from all walks of life including Hindus, vegetarians, Islam, Judaism, it should be expected that the flight attendant know if that is turkey or ham. Another thing is that there was no final check by the flight attendant. We landed with tray tables down, seats recline, and people were still on their laptops."
Pros: "The entertainment"
Pros: "Comfortable aircraft with an efficient and present crew."
Cons: "First, passengers had to wait in the main terminal for a bus ride to a remote terminal to wait to board. The only food items offered in first class were unhealthful packaged snacks. On a flight such as this, at 8:12 am, something like a breakfast wrap would be more appropriate, especially considering the fare charged."
Pros: "Nothing spectacular when sitting in economy."
Cons: "Agent at lost baggage was less than desirable. His attempts to read my mind failed miserably."
Pros: "At least they should give a can of the soda"
Cons: "The cookie"
Cons: "Food in general"
Pros: "Crew On time Boarding"
Cons: "Seat space very tight and I’m not a very big person Seat ahead of me fully reclined left me even less space Seats are very uncomfortable Expected more for the cost of over $200 one way"
Pros: "Friendliness of gate staff"
Pros: "The flight left on time. Pleasant crew."
Cons: "As usual, the seats for a 6'4" guy are not good."
Cons: "First of all, the announcements that come on after we take off and last for 20 minutes is very annoying. We have brains, we can figure out how to plug our head phones in to watch the inflight entertainment. After saying the “show” was going to start, it never did. The screens were down the whole time and it remained black. good thing I had my phone with a movie on it, or I would be very bored for the 3 1/2 hour flight. Never flying with American Airlines again."
Cons: "An S80? Really? This plane was older than me! Horrible plane! The crew looked like they had been up since 4 am. Looked exhausted and unfriendly. I do want to clarify that this was an American Airlines operated plane, not etihad."
Pros: "Flying beats driving"
Cons: "no entertainment or food."
Pros: "The airplale MD 80 are old"
Pros: "The plane wasn't full so that was soo nice."
Cons: "No TV's or outlets."
Pros: "Everyone was quick"
Cons: "Small seats"
Cons: "Seated next to two obese people and when combined with narrow seats made it all but impossible to sit comfortably on my seat. Flight was delayed on the tarmac for almost an hour due to missing part. When flight arrived in SLC, gate wasn't open (at nearly 1 AM) and had to wait on tarmac again for 10-15 minutes."
Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"
Pros: "Biscotti, pilot, crew"
Cons: "Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?"
Pros: "Upgraded to business class"
Cons: "I've never been so cold on a flight in my life. Had two blankets on me and still shivered the whole flight. Others in the cabin were wearing coats and sweaters - in July. Crazy cold."
Pros: "Was up to standard for everything. nothinf lacking, not exceptional"
Pros: "We flew out of Dallas on AA Eagle and what a great flight! Super roomy, great staff, newest aircraft. Loved it .. wish we could have flown all the way home to SLC on the Eagle!"
Cons: "The only thing we didn't like was the turbulance coming into Amarillo (tornado warning!) but the AA Eagle handled it just fine .. so truly there are NO complaints .. Love this short flight between Dallas and Amarillo!"
Pros: "CR is awesome"
Cons: "AA is screwing up with the flight times, bring them back"
Pros: "The FAs on this flight were nice, engaging and caring, the way they should be, so I was happy about that."
Cons: "There was a teenager in front of me that was turning back every few seconds and made me nervous what she was looking back for. Then, there was an elderly woman sitting right next to me that kept pushing me every time she'd get out her tablet, pills, pocketbook, etc. By the end of the short 2-hour flight, I've had it with her."
Pros: "Great selection of movies, comfortable flight overall."
Cons: "Only one drink service for 5 hours, attendants not friendly or attentive, and it took an eternity--again with AA--for the bags to hit the carousel. Over 30 minutes' wait."
Cons: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."
Pros: "Laura was very helpful and so was the gate agent."
Pros: "On time"
Cons: "Lot of movement"
Pros: "The site was easy to navigate"
Cons: "proverbially poor United service, this time compounded by weather-related flight delay. when gate agents are nowhere to be found and all the information one gets is terse departure update via the app, one knows that flight should have booked on a different airline."
Pros: "We landed 45 minutes early!"
Pros: "It was a good flight, everything was good as expected."
Cons: "The carry-on I had was oversized, so I paid the$30 fee. Then I got to the gate and they informed me that the Representative was supposed to give me a luggage label along with my receipt. I only got my receipt and I was then charged another$65 for my bag. Not happy about that additional baggage fee."
Pros: "Since there was an empty seat next to me, I was able to spread out a bit."
Cons: "Had to pay for entertainment. WiFi sucks."
Pros: "Everything went smoothly and the airport employees and United Airlines staff were all very friendly. No complaints. Especially for the incredibly low price of the ticket. I feel like it was a really good deal."
Cons: "The tricky luggage policies. Those seem like they are deliberately being engineered to confuse the passengers into making expensive mistakes. Who travels with no luggage (other than me) anyhow?"
Pros: "The ease of boarding."
Cons: "The air conditioner went out and it was quite warm."
Cons: "Nothing, The flight left with 45 minutes of delay, for a trip of 6 h they only gave a juice and a biscuit."
Cons: "I never got there."
Pros: "That it’s a direct from Houston to SLC lots of smooth air"
Cons: "Not even a pretzel No diet sprite tiny seats crj 700"
Pros: "Nothing.... Seats were terrible!!!!!!!!"
Pros: "Staff was VERY KIND and helpfull"
Cons: "They only had ONE warm food choice (mozzarella turkey sandwich) and none Gluten Free option. When traveling in a 5hour flight at 7am you expect to at least be able to pay for a decent breakfast..... wasn’t my chance or my 3kids. Very dissapointed"
Cons: "Checked baggage fees!!"
Pros: "United nunca da comida que merezca la pena y por suerte esta vez no sobre vendieron el vuelo."
Cons: "La comida, es escasa y ridícula"
Pros: "That they put my luggage on the wrong flight but at least they got it to me quickly when I got home"
Cons: "That I put my luggage on the wrong flight"
Pros: "Fine short flight."
Cons: "LAX makes you think you are in a 3rd world country. Its dirty - poorly laid out and no amenities. I had to walk 2 miles and go through 2 TSA points to transfer from the international arrival terminal to terminal 8 for my final connection. Comparing LAX to the Frankurt Germany airport is like night and day. Finally get to my gate - and I have to watch a pop up ad to get 45 min of complimentary wifi."
Pros: "Service was outstanding"
Cons: "no food, no entertainment, tiny squished seats"
Cons: "Everything good"
Cons: "Delays. Miscommunication."
Cons: "I never made it to Newark"
Cons: "Cant take carry on AND personal bag if im not premium member."
Cons: "Se pusieron a darle mantenimiento al avión a la hora de salir cuando ya teníamos más de seis horas esperando el avión. Y esperamos una hora más ya sentados adentro. Eso estuvo fatal. Y sin comida de San José a Houston.. fataaal!"
Cons: "One of the flighty attendents was extremely rude and aggressive. Very unpleasant."
Cons: "Sleeping in the airport"
Pros: "Updates on delays were helpful."
Cons: "2 out of 3 flights were delayed due to baggage scanning problems."
Cons: "The whole trip was a nightmare and to top it all off, THEY LOST MY LUGGAGE!!!"
Cons: "Seat room was terrible, ridiculous."
Pros: "They assigned us to seat 7 by chance because flight was too empty to balance weight..it wad a blessing to have extra room"
Cons: "I was having a terrible back pain so i went to the back where the crew was setting and relaxing and asked for a pillow..they told me they didn't have any..asked if they have a blanket and and they said yes..but never gave it too me..flight was almost 4 hours with no food..COPA AVIANCA charge less and offers full meals..."
Pros: "Absolutely nothing."
Cons: "Both flights were INCREDIBLY delayed. First, the flight from San Jose was delayed 1.5 hours because they were "waiting for the aircraft." After everybody finally boarded the plane an announcement was made that somehow the luggage crew had damaged the cargo hold, and that everybody would have to deplane. It would take 45 minutes for maintenance crew to arrive to assess the situation. People got up, got their luggage out of the overhead bins, and started moving to the front of the plane. The pilot then came back on the intercom and told everyone they would have to return to their seats. Roughly an hour later we finally took off. It would have been the decent thing to do to AT LEAST offer the passengers something (i.e. comp drinks or snacks), but the cheapskates at United DIDN'T EVEN APOLOGIZE. Multiple people missed their connections. Fast forward to IAH--> SAT. Another late flight. This time, everybody boarded the plane only to be informed that due to a problem with the plane's computer everybody would have to sit on the plane while they "rebooted" its computers. This was done TWICE. UNITED AIRLINES, GET IT TOGETHER. There is a very good reason you are consistently ranked one of the WORST US-flagged carriers, which makes you one of the MOST HATED AIRLINES ON THE PLANET. I really and truly pray that the US airlines and their lobbyists lose their battle to prevent foreign flagged carriers from operating within the US, because you all deserve to go bankrupt."
Pros: "SJO to Houston was excellent. Houston to Nashville was mediocre."
Pros: "It got me to my destination."
Cons: "The service, entertainment, boarding, comfort, and crew haven't changed at all ever since I've flown with united. The crew just seemed to be there to get their pay checks not serve the customers."
Pros: "The crews are nice"
Cons: "The plane was shaking that made me sick"
Cons: "I think a whole can of soda is the least that should be provided for any flight."
Pros: "See above"
Pros: "My grandma passed away and the airline would not work with me when I tried to change my flight. Very upsetting. Mark Davis"
Cons: "Having to pay $7.99 for entertainment is ridiculous, especially on an international flight. Just one more way to gouge customers. Especially as a 1K flyer, having to pay for entertainment is just a slap in the face."
Pros: "I've taken a number of airlines, but none as bad as United. I get bad weather, I wouldn't want to go up in a plane in a thunderstorm regardless of the circumstances....but I spent almost a day getting to my destination that should of only taken9 hours tops. Delay upon delay, arriving right when my next flight was leaving. Very rude staff, I saw an attendant yell at a mom and daughter like she was their mom. Non-apologetic to anyone. Their goal is to shove you in the plane and shove you out. Are they safe airline? Yes, they will get you to where you need to be...but not before they make your life hell. I don't normally do reviews on anything, but United still has me frustrated even a week later. I almost forgot, they did give $20 to eat. Do you know how expensive airport food is?"
Cons: "My seat doesn't recline, on top of being as comfortable as a rock. Passenger in front of my threw their garbage everywhere"
Pros: "Service was great, flight attendants are awesome. I did not have any inconveniences boarding or with my belongings."
Cons: "Food was extremely expensive. Snacks were so simple. Had to pay for entertainment. Also paid for my baggage, i thought it was included. It was a carry on and had to check that in, absurd."
Pros: "They were always very attentive to let you know about gate changes or seat changes. Which to me personally is very important. I have had very bad experiences with other airlines in the past because they did not communicate properly their gate change and I missed my flight and missed events I was flying for. Excellent job to United for communicating gate changes very well! They did not break any of my luggage and the seats were fairly comfortable. The employees were also very attentive and willing to answer any questions."
Cons: "It was a bit confusing gate wise. I did have to ask an employee what was going on but they cleared up the confusion pretty quick. I flew on a jet verses a regular plane, and it was very loud. I had my movie turned up all the way with headphones and I still could barely hear it. It wasn't the fact that I couldn't hear my movie but in general it just hurt my ears. I was sitting towards the back of the jet though so I'm assuming if I was closer to the front it wouldn't have been as bad? Overall it was still a great experience"
Pros: "Muy buen servicio"
Pros: "Very good"
Cons: "old plane and configuration in business"
Cons: "Never was able to make this flight. See above."
Cons: "The seats were incredibly uncomfortable and cramped. There was no option for on flight entertainment (despite it being an international flight). Probably would never fly United internationally again."
Cons: "I HAVENT EVEN GOTTEN THERE YET!"
Cons: "We paid for first class seats from Houston to Salt Lake City, thinking it would be provide us more than a regular seat. It did not. We received one drink and were allowed to pick from a basket of snacks (packaged pretzels and cookies), but that was it. No additional food, no entertainment options on our plane, no blanket, no pillows, no hot towels. We basically paid all that extra money for a little bigger seat. It was not worth it. This was our first time flying with United in a while and it will definitely be our last."
Cons: "The tv and movie did not work"
Airlines flying from Costa Rica to Utah have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Costa Rica to Utah
Masks required on board, masks provided on flights from Costa Rica to Utah
Social distancing seating
Middle seats unavailable to book on flights from Costa Rica to Utah
Testing for antibodies, testing for symptoms for flights from Costa Rica to Utah
Waiving of change fees. Search flexible flights from Costa Rica to Utah