Daily cleaning, installation of cabin HEPA filters on flights from Florida to Richmond
|August||Best time to beat the crowds with an average 4% drop in price.|
|November||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$279||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue, Allegiant Air and Spirit Airlines have all waived their change and cancellation fees on flights from Florida to Richmond. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "Super fast checking and boarding process"
Cons: "Flight was delayed over an hour in take off. After landing in Atlanta an employee got her ‘ID stuck’ in the jet bridge and so far we have been on the plane for over an hour since landing. Worst experience ever. Will not be flying with jet blue again"
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Cons: "Entertainment System wasn’t working properly. Movies were down as were many of the channels. Although a disappointment, JetBlue is still amazing!"
Pros: "The crew was wonderful. They were quick to help when needed."
Cons: "The plug that connects to the headset was broken. The selection of movies could be better. Needed more family oriented programs."
Pros: "Comfortable plane. Great staff!!"
Pros: "We arrived early"
Cons: "The entertainment system was missing at my seat. It was also down for the entire plane. The crew missed my row for drinks."
Pros: "On time service, decent plane with good crew"
Cons: "Satisfactory flight"
Cons: "Great flight"
Cons: "Overweight person on my left, her arm beyond armrest hitting me in my side especially when plane shook while going through the clouds. Not a good flight at all"
Cons: "Flight was delayed"
Cons: "No explanation given for delay."
Pros: "Friendly staff"
Cons: "The chair was broken and keep going back"
Pros: "Nice leg room, snacks, drinks."
Cons: "It was freezing! Seat cusion wasn't very comfortable."
Pros: "Perfect landing and great flight!"
Pros: "Flight left on time and arrived on time. Good leg room in coach."
Cons: "In flight entertainment system was limited after leaving US TV signals. Movies were lousy."
Cons: "When I went to check in for my flight all sets had been picked only the upgraded sets were available for an extra cost. So with saying that I went to the airport with out a set number think my family and I would get bumped, even if the email said they never over book their flight,this was my first time flying jet blue I wasn't going to trust an email so the hole time I was worried about that when I should have been enjoying my last day on vacation."
Pros: "There was enough leg room for a big guy like me so that was nice."
Cons: "The pilot was late arriving so we had to wait for him to show up then because we were late our flight got delayed again because of a lightning storm near the airport. Other planes who were scheduled to leave after us got to leave earlier than us so I don't know what happened there. After I was finally on the plane my headphone jack would not work. I know it's not my headphones because I had just used it before boarding for both my Nintendo and computer. Also, the buttons for the TV are on the armrest and if you try to get comfortable you'll change the channel. When the flight attendant came around she just propped a bunch of stuff in front of us and since it was dark I had no idea what I was looking at, ended up getting a very crappy bag of chips. Overall was a terrible experience flying JetBlue."
Pros: "I was about to miss the last bus home due to weather delay. the crew made an announcement asking passengers to let me get off first. Everyone did. They were amazing in every way."
Cons: "1. when there are delays...and the gates get super congested, you should a person directing people. 2. the majority of people at the gate, on board, making announcements – put their energy into speed and musicality in their voice. It should be about clarity. I know, they say the same thing 10 times an hour...but I want to get what they are saying...particularly if it's about safety."
Pros: "Flight attendant was pretty"
Cons: "Was 6 hours late. Pretty ridiculous."
Pros: "Flight was pretty seamless, lots of room."
Cons: "Nothing bad to say"
Pros: "Friendly, down to earth staff that looks like their happy to be there, including Pilot."
Cons: "Every time my flight is always late and I usually have my family with me. An on time flight would be nice."
Pros: "The entire traveling process"
Cons: "Nothing at all"
Cons: "The flight was delayed by an hour and a half and then once we boarded we sat on runway for 20-30 min."
Cons: "They are advertising free movies and is not true, because once you're settled to watch the movie there is no headphones and If you want one they sell it, is not free."
Cons: "Departed an hour late, waited at the plane."
Pros: "This flight was okay also, but staff wasn't quite on the level of the prior flight that day. No complaints. I am definitely looking into future trips on Jet blue."
Pros: "Pilots made for a great flight in horrible weather conditions"
Pros: "Not much"
Cons: "Checked in online, but no gate was assigned. When I asked the person at the desk what gate I was to board at, he looked up the information as if I was asking him for the access code Chase's bank vault. He didn't even write it down even thought he had a pen in his hand. Apparently, at customers, we are not suppose to get this information and it's a burden on the employees to give it. Again the flight was late and while I know it was due to weather, we were seated in the plane and sat at the gate for more than an hour. Apparently, we were not cleared to be given an update. Once again, the speakers at the seat didn't work. Apparently, this is a constant problem with JetBlue"
Pros: "Clean plane , immaculate uniforms and very cordial and respectful and responsive crew!"
Pros: "Lost both luggages now I have nothing and still do not know when I have my luggage."
Pros: "the stewardess was extra friendly with my toddler loved the extra leg room compared to other airlines"
Cons: "my toddler found a used vomit bag that a previous passenger left in the pocket behind the seats. He put his hand in and made a mess, getting it on the floor and his fave blanket etc. and when i nicely told the stewardess about the mess on floor and the reason, we weren't offered anything for cleanup"
Pros: "Great flight awesome Crew"
Cons: "Cold lol"
Pros: "The food was good"
Cons: "No comment"
Pros: "On time take off, nice flight attendants, on time arrival."
Cons: "The entertainment system stopped working about 10 minutes before take off and never came back up."
Pros: "Snacks, TV, wifi, leg room - what's not to like?"
Cons: "Bit of an older plane, but still pretty good considering!"
Pros: "Friendly, dependable service from online check in (easy) , check in, to flight. Very enjoyable. I flew Miami Doha non stop"
Pros: "The ladies at the gate were able to provide us with the best updates and tried their best to keep everyone calm and answer as many questions as possible and were constantly checking for updates. They also provided water and chips for us where no one else was trying t do anything at all."
Cons: "The flight was delayed several hours due to mechanical issues in the cockpit. Why they would think we would want to fly on that plane after the pilot refused the "fix" and left because he and his crew "timed out" because we waited so long. Flight was scheduled to depart at 8:26pm, we didn't depart until well after 1am. I got home at 6am! The ladies at the gate were awesome, however the "supervisor, Armondo Gonzalez Figueroa, only came to restate what had already been said by the gate agents, did not have ANY answers, did not offer any solutions, barely answered any questions, and stopped the gate agents from removing blankets of the plane to provide to the many many passengers who were waiting there freezing. The compensation offered was a joke. HORRIBLE EXPERIENCE!!!!!"
Pros: "Almost everything"
Cons: "No priority boarding for credit card holders"
Cons: "1/2 hr late"
Cons: "I had everything plastic wrapped from Ft Laud For security .... Once I arrived at Islamabad airport , I saw all of my bags were unwrapped and open zippers , once I checked 85% of my personal items and expensive items were missing!!!!! So frustrated with the flight! TSA has left checked bagged cards! Who do I complain to?"
Pros: "The entertainment aboard"
Cons: "The flight was delayed 45 min,Weather was fine:("
Pros: "Puntuality and price/ value"
Cons: "No snacks, poor entertainment"
Cons: "Night flights should include blankets and pillows. (at no extra cost) Just like a hotel. Traveling with bulky blankets and pillows in order to be able to sleep on a night flight is not always possible. JB provides eyemask and ear plugs, which is ridiculous. I can bring my own eyemask and ear plugs. I even paid extra for upgrade seats! The headrests are not adjustable and the recline is barely noticeable. It was a long 6 hour flight! No entertainment. I have flown other airlines to South America and been able to enjoy full feature recent release films, TV shows and games. Why can't JB figure out how to do that on their international flights? No meals. All other airlines offer meal service on their international flights. I pay as much for JB flights as I have for other airlines going to South America. The value for JB tickets just isn't there. To fly JB, picture yourself getting on board with your own pillows, blankets, entertainment and food. That about sums it up."
Pros: "Crew were professional"
Cons: "Flight was late. 30 minutes waiting for a gate at Richmond"
Cons: "The flight started boarding late and we took off late. We arrived at our destination 30 min late"
Pros: "Very clean plane and on time and plenty of good service"
Pros: "Seat was comfortable and the crew was courteous."
Pros: "I loved being upgraded to first class and the crew was so attentive."
Cons: "Nothing, glad this was a better experience than the trip to Miami."
Pros: "The cookies and soda was good and staff was exceptional. Instead of cheezits, chips would be better"
Cons: "Instead of cheezits, please upgrade to chips"
Pros: "Amazing entertainment display and the boarding process is smooth."
Pros: "Movies were good, once in flight it was a smooth ride"
Cons: "Communicate better during the delay"
Pros: "Everything and everyone was very nice and helpful My son has a cognitive disability and he flew by his self And they helped him find his seat and treated him with respect."
Cons: "While trying to get a gate pass to pick up our son from the gate Delta service makes it very hard to know where to go and get the pass and then they only had one person working at ticket assist. Totally unacceptable. Many managers walking around but no one actually helping."
Pros: "The cAbin attendant was really good"
Pros: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."
Cons: "No problems at all!"
Cons: "Terrible flight ? Captain lied to to us and kept saying two more minutes 5 more minutes , etc Stuck for 4 hours . Plane had a problem and captain said it was glued and that was suppose to be like that"
Pros: "Staff are adept at dealing with these issues but it is a systemic problem."
Cons: "Rather than pay luggage fees, people are bringing on their luggage and the flight ALWAYS runs out of space. Suitcases are being moved around right at people heads and more than once I've been hit and seen other people be hit in the head by a suitcase. Getting luggage in place used to be a simple and minor issue, now it occupies much of the time, energy, and attention of the cabin crew as well as the gate crew. I realize this is making money for Delta but the cost is being paid by people being hit in the head with luggage and the crew's unavailability to deal with other issues."
Pros: "Clean plane, quick turnaround"
Cons: "Food was awful. Didn't get my checked luggage in Manila upon arrival, was traced and left in New York JFK. Don't know who messed up with my luggage if Delta connection or China airlines."
Pros: "Love the 757 entertainment system"
Cons: "snack mix is not great delayed takeoff"
Cons: "A 7+ hour delay!"
Cons: "All went well"
Pros: "Service was excellent in spite of the terrible weather conditions. Flight attendants were very friendly."
Cons: "11 hour overnight delay. Timed out crew. We were given a pillow and blanket to spend the night on the floor in the airport. We we given drinks and a snack box."
Pros: "very punctual and nice aircraft"
Cons: "timming of the flight"
Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."
Pros: "Cheking was easy. Service was excellent. Flight was on time and got to New York 20 mins before time"
Pros: "It was on time"
Cons: "This flight was cramped. Not enough stretching room. Hard seats"
Pros: "Finally got upgraded!"
Cons: "Flight was delayed"
Pros: "Delta graciously rebooked us on a different flight."
Cons: "Late delayed notification after we reached airport and kept delaying for several hours"
Pros: "We were traveling with a 4 month old lap infant, and the crew went out of their way to warm bottles and be friendly in general. The plane was clean and comfortable, and on this leg of our trip the entertainment system actually worked!"
Cons: "The only bad things were those that were totally out of Delta's control: weather delays and absolutely nasty and rude TSA agents who seemed to understand neither the concept of their Pre-Check system (no dedicated lines and no priority) nor the fun of traveling with an infant."
Pros: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Cons: "I don't like flying so there really wasn't anything I liked."
Pros: "Loved the new aircrafts, the flight attendants were friendly and attentive. We landed 40 mins earlier than expected, the captain really sped the whole way and I didn't feel a thing!! The landing didn't even feel as though we were speeding...one of the best flights I've ever had (Jessica England) thank you!"
Cons: "Food options, early morning flights I get you're not going to have real food, but can there be an option to purchase a bagel with cream cheese or croissant, something other than a snack box. I understand the flight is under 3 hours so certain foods aren't available but Delta you upgraded everything else. I enjoy the Tapas box for those that are vegan, kosher, gluten free, etc....PS-the bathrooms are smaller"
Pros: "When I went into customer service and explained that I lost my flight because of bean at the immigration for almost 2hrs and the woman she say u going on the next flight, one hr later I was heading to my destination Richmond."
Pros: "Exit row seat with no seat in front. Was able to stretch legs."
Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."
Pros: "Efficient boarding and unloading. Friendly staff. Good movies/tv shows."
Cons: "There was a storm so we flew in circles for over an hour. I didn't see headphones for the tvs (mine are bluetooth so they didn't work)."
Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"
Pros: "I got home. That's the highlight. We didn't have any incidents."
Cons: "Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft."
Pros: "Crew was nice"
Cons: "Always a delay with Delta"
Cons: "I will avoid the airline at all costs"
Cons: "No blanket if you're not 1st class lol. I haven't flew in solo long, idk,i thought they were complimentary lol. & cups of water? What happened to the Shasta's lol."
Pros: "People were nice."
Cons: "I didn't like having my seat assigned at the gate. I booked this flight months ago, but yet somehow I got the very last row of the plan. Which is the noisiest location with the least amount of room. On the flight back they put me in the second to last row, even though there were about 10 seats empty scattered throughout the plan. Made no sense to me."
Cons: "Plane was dirty when boarding and older than usual with a broken intercom speaker above us - squawking volume that rang every time the captain or seatbelt light came on. Staff were loud throughout this evening flight where everyone tried to get some shut eye. NOT kid friendly. overhead bins didn't fit the standard carry on correctly requiring everyone to place them sideways with wasted space and therefore not enough luggage room for everyone, crowding an already fully booked flight. A few more reasons why we'll never fly delta again"
Pros: "The crew were wonderful, efficient, and professional."
Cons: "On this Delta flight operated by Virgin Atlantic one of us was unable to check in or change our seats. You think you are getting Delta but everything must be done through VA. VA bag weights are less than Delta and the seat was incredibly cramped. We both had to sit with our legs bowed to the side as the seat ahead was so close. For nine hours we were cramped and could not sleep due to only be able to squeeze into one position. To get into the seat I put on leg in and then sat on the armrest and then brought my other leg up and then lowered my but into the seat. I am not even 6 feet tall and had this issue. So due to the difficult online check-in and seat selection and to the cramped seats we will never fly Virgin Atlantic again."
Pros: "Upgraded to first class so had more room, nicer seats. No lines at TSA, had the first gate past security so a short walk. Nice shopping and food choices."
Cons: "No meal served on flight, only drinks and cookies / popcorn. No entertainment at all. You have to provide your own device. There was wifi but not free, it was so slow I couldn't download the entertainment app, so I gave up and slept. No access to Delta lounge with domestic first class WTF?"
Cons: "Changing my flight , with out notice or short notice.. Abdi.!!"
Cons: "I booked with Delta who doesnt give you limits of weight for the carryon...why since the flight was operated from Airfrance they gave me limits of weight of 12 kg??? one ticket one law pls again, the hostess in my row was very nice, even the steward who was working with her very snob...it's not his job"
Pros: "The hotel I had to stay I. Because of a delayed flight was nice"
Cons: "Delay, delay, delay, delay, no show on the crew so cancelled, delay, delay, delay only to arrive in a different city from my original place of arrival just to go home."
Pros: "That the flight ran on time"
Cons: "Everything is an added charge. No food option. No TVs. No friendliness. We were consistently inconvenienced as the flight attendant was seated next to us and interrupted us consistently with no apologies."
Pros: "I liked everything from boarding to landing in Richmond ."
Pros: "Short flight"
Cons: "Too cramped"
Pros: "Fast board in. And take off time. Everything was managed efficiently."
Cons: "This flight went extremely well. No complaints or suggestions at this time."
Cons: "Been non discriminatory"
Cons: "Usual complaints - chaos boarding and deplaning, poor entertainment options for free, headset not working. Had to deplane by stairs - we were parked next to an unused jetway."
Cons: "Snacks could be better....seats are small.... it was freezing....no free WiFi and no Tv"
Cons: "Didn’t fly"
Pros: "The flight left on time and arrived earlier than expected. Great job by the flight attendants as well! I thoroughly enjoyed my flight back home."
Pros: "Old plane had bigger seats"
Cons: "Flight attendants were ok, plane was super old and made weird noises"
Pros: "Arrived early, friendly crew, good exit row seat."
Pros: "Staff was very friendly and helpful."
Cons: "Movie kept freezing up. So did Sodoku game."
Cons: "Being stuck on the plane for 2 1/2 hours They lost my luggage that was checked in as being on the belt but it never came down!!! They never found it and I was standing in front when the first bag came down until the last my bag never came down!"
Pros: "I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any."
Cons: "Nothing, I loved it all."
Cons: "I would consistency with the flights. The plane I took from NYC to MIA had individual montiors and served a variety of snacks. The flight from MIA to NYC had on pretzels and you had no options for entertainment."
Cons: "When I finally got a seat on the plane, it was fine. The lady at the counter was very helpful!! She helped me get on a flight since LATAM had changed my flight until the next day."
Cons: "My flight got cancelled and then the flight I got rebooked on also got cancelled so I had to spend the night in an airport and miss a day of work."
Cons: "Too many delays. Having to de-board after boarding."
Pros: "Always a great experience w American especially for service members"
Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"
Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Cons: "Allergic to cat/dog dander. Had dog with no kennel in window seat of my row. I was on aisle seat. As we all got up to let the owner go to the bathroom a dog followed walking on my seat. For the last hour and a half of the flight the dog Sat on the owners lap. My allergies and asthma begin to flare up prior to landing . Not a pleasant flight ."
Cons: "It was an eight and a half hour flight that took place in the night. My seat was broken so it did not recline. I also have trouble sleeping on flights and thought there would be the opportunity to watch TV/movies but this was not the case unless you wanted to pay extra. Most international flights already have this built in for free and should be included in the cost. What a disappointment flying on American was. I will take LAN or Copa from now on as my other options."
Pros: "The plane had a wider aisle - much appreciatedz"
Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."
Cons: "Baggage claim process way too long. Took 1hr to get off plane."
Pros: "I like AA overall, better than United for sure. I've been flying with AA since forever."
Cons: "Flight attendants arrived late, delayed the passengers. No blanket for main cabin when asked, my parents are old and they were really cold. Harsh landing but that's a give for DCA anyway."
Pros: "Individual entertainment. Wowww!"
Cons: "Seat was a bit tiny. Free food snacks were not quite good."
Pros: "The food and entertainment were adequate, and the pilot did a good job of communicating the status of our delay."
Cons: "Takeoff was 2 hours delayed because we were waiting for the first officer. Surely this could have been anticipated and resolved earlier. The crew was inappropriately familiar with the passengers. We are not friends, and I prefer a bit of professional distance. The seats are designed for VERY tall people; my feet were swinging, as were those of everyone in my row. It was quite uncomfortable."
Pros: "Excellent staff and flight attendants."
Cons: "Coach seats were like cardboard. My back was killing me within 2 hrs... :("
Cons: "Chairs were a bit tight"
Pros: "I will only book a flight on a 777. The wifi and movies are a great perk!!!"
Pros: "Great first class staff."
Pros: "No excuse on a night flight does the temperature to be 80 plus degrees on the plane."
Cons: "The plastic seats and extreme temperature was brutal. They shut the AC off of down somehow."
Cons: "there was no entertainment for a very long flight. also, it was night time, and the fasten seatbelt signs are so big and bright that it is impossible to go to sleep! Our plan was delayed for 2 hours, meaning we did not get in until 230am. it was exhausting!"
Pros: "salio y llego en tiempo. La tripulacion fue muy cordial"
Cons: "hacia mucho calor en la cabina"
Pros: "Long walk and less than an hour. Very difficult for senior. No assistan e available."
Cons: "The pain from carrying bag between gates"
Pros: "It was a very short flight so not too much to go wrong."
Cons: "I had a carry on and a laptop case that fit under the seat. The laptop case has wheels and a handle. The gate agent said I need to check one bag, even though I could show that the laptop case was within the specs for fitting under the seat. When I tried to argue with her, she said, "One of your bags is going to be checked--which one is it going to be?" Bad attitude."
Pros: "Complimentary cocktail! Great selection of entertainment on our own personal screen."
Cons: "Boarding agent was abrupt"
Pros: "Full meal service, friendly and helpful crew, checkin agent went above and beyond to get us checked in even though we were late in getting to the airport."
Cons: "Ancient plane with old, uncomfortable seats and no in-seat entertainment. AA should warn customers when booking these old planes."
Pros: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"
Pros: "good selection of movies"
Cons: "Mess up between the 2 airlines operating the 2 different legs of the journey means that we didn't get our boarding pass and (the worst) seats until 1h15 before departure... and we were not the only ones facing this stressful situation. One luggage lost, with Iberia luggage delivery service team in Barcelona being slow to understand how to work a google map."
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "Boarding was smooth and the pilot did a nice job of getting us to and from Miami. Thank you!"
Cons: "The flight time said an hour, yet our arrival time was 6 hours. Then we proceeded to sit on the runway for 20 minutes before take off and now at 45 minutes after we landed. Someone should have planned gates and deplaning schedules better, it's an awful experience sitting and doing nothing when you're so close to being home. The other thing that was bothersome was on this 6 hour flight, my entertainment screen didn't work. Which not only meant I would need to entertain myself for the next 6 hours, but also there wasn't a way to get the flight attendants attention. When they came around with drinks, I asked two of them how to fix the screen and they gave me two different answers which neither worked. Then when I needed anything I would have to make my neighbors move and go walk to find someone. Overall not my favorite flying experience and didn't feel taken care of by the crew or AA. And to think I spent extra money to fly with AA..."
Cons: "My flight was delayed for 3 hours and they where rude about my flight being delayed"
Cons: "Voar 8 horas de Miami para Sao Paulo sem entretenimento de bordo foi péssimo. Poucos filmes e nenhum com legenda em Português. Se o voo era pro Brasil acho que era o mínimo que se poderia esperar. A comida estava horrível."
Pros: "Sits were comfortable, love the tv combo allow to charge my phone"
Cons: "Cabin was very hot no air conditioning"
Pros: "good food, choose the pasta"
Cons: "a stop on La Paz on the flight back, the altittude hit hard."
Pros: "The crew was nice Smooth ride"
Pros: "Even though flight was full, everything just flowed - no issues."
Cons: "Video was for cabin and not by seat"
Pros: "Almost nothing"
Cons: "The food, aircraft, video entertainment system.....all"
Pros: "Business cabin crew was very nice which is becoming something very rare at American. They did all they could to please us."
Cons: "This was a late flight and although the crew was very nice. The plane had no food. Yes we had a short layover and could not eat. We really expected to have a warm meal served on the plane and we were flying business. American always falls short. This is why the less expensive airlines are kicking their butt."
Pros: "Uneventful flight"
Cons: "It was the same crew from my previous flight from San Juan to Miami. They were not nice before and they were not nice on the second flight. It was a long day for us too."
Pros: "Flight crew was very helpful ."
Cons: "The crews at the airports are extremely rude and impatient."
Cons: "Great crew and smooth ride"
Cons: "Give complimentary water"
Pros: "Great crew."
Cons: "Was surprised to see 0 social distancing in the plane. It was packed and not everyone had masks. Should be mandatory."
Cons: "It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted."
Pros: "Easy boarding"
Cons: "A little Snack"
Pros: "Boarding was quick and efficient. The aisle was nice and wide which makes walking to seats easier"
Cons: "Not the most comfortable seats"
Pros: "the crew was very helpful"
Cons: "seats could have been a little wider"
Cons: "I had problems with baggage and Allegiant staff at the airport were very unhelpful."
Pros: "Fast boarding, early arrival"
Cons: "Snack offerings"
Cons: "Late to load and then put us all on the plane and made us sit on tarmac for over 1 1/2 hours"
Pros: "The boarding was quick and efficient, the plane was really clean."
Cons: "It would be nice to be able to recline the seat, and if at least water was served (even if snacks and other drinks cost money)."
Pros: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Cons: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."
Cons: "Free cokes, water, and peanuts would be great."
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Pros: "Quick direct flight that wasn't packed"
Cons: "The woman that checked my bag kept calling me "sir" and after I corrected her a second time she rolled her eyes and said "oh, I don't even look up" I am not a man. For Pete's sake pay attention."
Cons: "No hot coffee on 7:40am flight. Not right."
Pros: "The crew was great. We left on time and arrived on time."
Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."
Pros: "No The crew was not friendly at all"
Cons: "I honestly am angry that I was charged for things others where not.This is ridiculous"
Cons: "Check in."
Pros: "That we landed safely in 20 mph winds."
Cons: "Stop stuffing too many people in an airplane, stop charging for every little thing, nothing nice or fun about flying in the US.It is just the fastest way to get to places..International airlines are much better and not cattle planes."
Pros: "Great flight"
Pros: "The plane didnt crash :) Friendly attendants."
Cons: "NO WIFI. Flights are delayed often, what looked like a brand spanking new plane had the most uncomfortable seats ever, felt like sitting on wood in the exit row. You get what you pay for though."
Pros: "All went well. No real disappointments!"
Cons: "A little cramped but not terrible. Would like to know kayak fee up front before booking and all hidden charges!"
Pros: "Great airport for getting to Florida. Good prices"
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Pros: "Timing was good"
Cons: "Not a glass of water was offered. Who wants alcohol in the morning?"
Pros: "Availability at last minute was awesome, and the price was excellent. The direct flight was great too!"
Cons: "No frills... no peanuts!"
Pros: "Airport and onboard crew were nice."
Cons: "It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!"
Pros: "Quick flight and overall nice crew."
Pros: "Easy to book. Easy to check in. Inexpensive. Flight on time. No frills flight, which in my opinion was great. I have no complaints. Overall a great experience."
Cons: "No complaints"
Pros: "friendly helpful staff. on time. safe."
Cons: "my suitcase went to the WRONG destination. very inconvenient and expensive. also plane interior was pretty shabby which made me wonder about the engines, mechanical etc."
Cons: "I attempted to check in online and was unable to do so. Bad app."
Cons: "Left/ arived 30" late"
Pros: "Free bags for military. Friendly, efficient, on time, price. It was all good."
Cons: "Nothing. Excellent flight."
Pros: "We got the brand new AB 320 on both flights! Nice plane!"
Cons: "Lightning delayed boarding and departure for hours. Not Allegiant's fault but it happened."
Pros: "Great price. Direct route. Friendly gate staff and flight crew. On time (actually early) departure and arrival."
Cons: "Flip side of departing early is they closed boarding over 30 minutes before scheduled departure (nearly missed flight)."
Pros: "friendly staff and clean enviornment. no nonsense flight."
Cons: "nothing to say except that seats could be a little more comfortable."
Pros: "Last week I flew to Florida on this airline. I quickly wrote a stellar review because the flight crew was sincere, nice and kind. Apparently, that is against policy and on this flight there was no hint of that nice attitude. No frills, no courtesy, just transportation."
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"
Cons: "Leg space tight. Seat didn't recline. They said the maximum width on the under seat personal item is 7 inches but space is big enough for wider than that. I felt that was misleading."
Cons: "Having to pay for drinks. But, I didn't even not mind it that much. I'd much rather a cheaper flight"
Pros: "Cabin crew was very helpful and polite. One in particular expressed a great sense of humor throughout the flight and had a great rapport w/ passengers. Flight was on-time. Fare was $111 compared to around $375 to Orlando. I was able to fit this flight into my scheduled so saved the company $$."
Cons: "Can't blame Allegiant for a noisy child, but there was a child across the aisle from me who shrieked and talked loudly THE WHOLE FLIGHT. I was trying to sleep and was NOT pleased. I like a good fare, but selling a can of Coke on the flight for $2 seems a bit extreme. Glad there are cut-rate airlines out there as an option, but I won't be flying them any more than necessary."
Pros: "On time. Easy boarding and off loading. Nice staff"
Cons: "The seat. The people. The drinks. The efficiency. The price."
Pros: "Easy boarding"
Cons: "Slow to get luggage. Seats not comfortable"
Pros: "The price."
Cons: "Having then bill me for each little thing."
Pros: "Fast boarding and getting out of plain."
Cons: "The stewardesses were not very professional, but it's ok since you pay so little. Also you can not adjust seat, it's the same position all flight"
Pros: "Hetti g home"
Cons: "Checking in terrible over two to get checked in and boarding. Cabin service very very slow and to top it all our luggage did now show at destination"
Pros: "Good crew , on time boarding."
Cons: "Entertainment system didn't work for a whole aisle. Crew didn't even acknowledge that it was not working."
Pros: "The crew were attentive and helpful."
Cons: "Small and cramped seats."
Pros: "This flight was good better than I thought it would be crew very nice."
Cons: "Seat didn't recline."
Cons: "Seat was broken and light didn’t work. Terrible response when I pointed it out."
Pros: "The crew were always really helpful and kind. They were happy to speak English or Japanese."
Cons: "Despite stitching when I could and as soon as I could. Lower back buttocks hurt pretty bad half way through the flight. This is a knock on the airline industry and not so much ANA. Comfort levels start diminish when you try to squeeze as many seats as you can into airplane. Especially, for people like me who are at least 6' tall. Also, the food was very meh. This was surprising because all my other experiences with ANA were quite the opposite."
Pros: "Cheap price"
Cons: "From the surly check in personnel, to the confused boarding. Even less charming than usual. The flight was scheduled to depart at 11:40 from Tampa to Newark. Twenty minute delay for boarding and then additional 40 minute ground delay. Flight scheduled from 11:40 to 2:20 p.m. Onboard the flight attendant came through with the food carte. Were any of the "lunch" items available? "No, we only have snack items on this flight." But it's during lunch time... "It's not a long enough flight." WHO COULD MAKE THIS UP? We declined to complain for fear we would be thrown from the plane. Oh yes, I have 1,800,000 miles on United."
Cons: "Seats so cramped. Fat person next to me invaded my space in my middle seat"
Cons: "horrible service representative in newark."
Pros: "Quick flight, good service"
Cons: "Delay on return flight."
Pros: "The crew , living on time"
Cons: "I had no dislikes"
Pros: "personal service"
Cons: "The crew was pretty rude on this flight for some reason."
Pros: "Flight is okay but may turn horrible when one is flying on an EMPTY stomach . At least they could add a few dollars to the ticket price and carry out this most needed thing --- FOOD"
Pros: "I cancelled this flight.....not sure why Kayak keeps sending me these emails."
Pros: "Clean airplane. Great crew. Happy with the trip from takeoff to landing. Our landing was very rough due to strong winds on runway. At one point, plane was a little sideways. But with the great crew in control of the plane...Safe landing. Scary...but lived to tell."
Cons: "That you don't at least get one show that is free on flight. A cooking show is what was the choice, but no control over the volume. And I can't read lips. So that really sucked."
Cons: "The wi fi did not work"
Pros: "No delays and on time arrivals, courteous staff"
Cons: "No complaints"
Pros: "Ride was good. Attendants were good. Other passengers were cooperative and compliant."
Cons: "This plane, as most others nowadays, was cramped for space."
Pros: "Our flight attendant was very very accommodating and funny. also Mariana was able to change our seat assignments so all three friends were seared together"
Pros: "WiFi was awesome"
Cons: "Wish the TV preview was continuous & pay for movies but watch regular TV work no charge"
Pros: "Great service and smooth flight."
Cons: "Broken WiFi"
Pros: "Very friendly service"
Pros: "Seems United played April fools joke on me on my flight on 4/1."
Cons: "Flight was 2 hours late then suddenly was on time then again was informed it was 2 hours later, Then again ontime"
Cons: "Overcrowded, rude attendants, and attitudes. Was told my carry on was to be checked in due to overcrowding and I counted 9 yes 9 openings in the overhead compartments as I approached my seat. Delayed flight, 15 minutes to get to next flight and was not helped to get to the other end of the airport"
Pros: "Flight was on time, clean aircraft and friendly crew."
Pros: "The flight was good and with very little turbulance. Pilot did good with avoiding it!"
Cons: "Boarding is ridiculous! Why don't they load the last rows first so there are not people standing in the way and holding things up. I don't want to sit on a plane for 20-30 minutes with a child waiting to "go up in the air" its just more confusion. The lines to board were so long it was going into the next boarding area."
Pros: "All went as planned"
Pros: "The pilot and crew responded very well to the delay. Very friendly on the intercom, offered the small things like a full drink and tv access. Good response to a tough situation."
Cons: "Pilot mentioned we would be delayed so we could de-ice, understandable because it was freezing and had snowed all day. his original estimate on the delay was 30 minutes, it took over an hour at least."
Pros: "CHANGE OF FLIGHT WARNINGS"
Cons: "United Airlines needed to repair plane caused a delay. But Safety First ;)"
Cons: "As an international traveler I find it annoying to have to pay for my bags on an internal domestic flight. There should be some reciprocation with partner airlines to cover baggage if coming from international to domestic flights"
Cons: "We boarded 40 minutes late, and there was no communication as to why or how long we would be waiting: Also, it was a full flight and there were no prior requests to check bags or how to board. Boarding took a very long time, once we finally started, because there was very little organization and they were taking bags to check once they didn't fit, while people were still getting on the plane. Also, crew members were holding up the line."
Pros: "Flight was on time leaving and was early landing"
Cons: "Leg room"
Pros: "It was a quick effiicient flight. Boarding and security was a breeze."
Cons: "Peanuts and a few movies should not kill their budget. Especially if you have acreens in every seat. Charging $7 for a 2 hour flight is very expensivey"
Cons: "Flight didn't actually take off. Terrible updates regarding flight status."
Pros: "United has become the top low service/high cost Airline. I'm 6'3" and Found myself in a position for hours on end where I could not move my legs. Even with the seat in front of me upright my knees would touch it while my butt was fully up against my seat. Offered is a single drink but not even a lousy bag of pretzels. The entertainment is down to direct tv with a menu that is hard to navigate, earplug connections that need you to hold the plug so it will work and no option to pause or start when you want."
Pros: "NOTHING!!!!!! the worst experience traveling!!!"
Cons: "I did not like the way I was treated AT ALLL!!!! THE UNITED AIRLINES STAFF was HORRIBLE!!!!! NEVER FLYING WITH THEM AGAIN!!!!!"
Pros: "The staff were friendly and very helpful when my family member became sick on the plane and required a wheelchair. They were very easygoing and accommodating about it."
Cons: "I paid for the tv package both ways, and the movies I had watched were all the same on the way back, which felt like I had wasted money."
Pros: "They tried. Booked on next day out of a different airport. No help with transport or hotel because not their fault."
Cons: "Last flight was deleyed and finally got in the air by 2 and ended up turning around and going back to the airport. Once I got there they told me they didn't have flights for the next 3 days so I was stuck in sanfransico airport by myself after paying over 700 on my ticket."
Pros: "The plane was roomy... The flight attendants were pleasant... The bag checkin was inexpensive... Quality and excellent custoner service. I have traveled many airlines... United is by far my favorite after this experience... Thank you!"
Pros: "The flight was delayed 38 minutes. Boarding was not pleasant. Never have a Stewart come by. No entertainment."
Pros: "No problems whatsoever...in fact, we arrived 10 minutes early."
Pros: "very comfortable ride, no bumps at all."
Cons: "no snacks, didnt have my debit card to pay for the ones for sale"
Cons: "The flight was delayed for hours & overbooked. It was a challenging experience for all."
Pros: "We liked everything we HAD the BEST time!"
Pros: "The safety video played"
Cons: "Everytime I fly United the flights are always delayed. You changed my departing flight time THREE TIMES! I travel 3-5 times a year, usually only fly southwest, and I have never seen that happen."
Airlines flying from Florida to Richmond have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Richmond
Masks required on board, masks provided on flights from Florida to Richmond
Social distancing seating
Middle seats unavailable to book on flights from Florida to Richmond
Testing for antibodies, testing for symptoms for flights from Florida to Richmond
Waiving of change fees. Search flexible flights from Florida to Richmond