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Worst experience ever, extremely disorganized airline with super rude crew for first class passengers. I have submitted feedback to AA customer care online that this was my worst experience traveling in over 30 years

The baggage process at the gate was terrible. Stay was not friendly at all

My flight attendant was miserable. Bathroom filthy and the water soapy in the tea. I’d choose delta everytime.

To many flight at the same hour...no respect to handicap....

The flight was delayed by about an hour due to a maintenance issue which later then required a change of planes. The crew was great and friendly. The in-flight entertainment did not play properly on Apple Vision Pro in a Safari browser. Although the movie trailers would play fine, the actual movies themselves just had a black screen with audio. There must be something with copy protection or something that isn’t compatible with the Safari browser on Apple Vision Pro. The free inflight Wi-Fi for American Airlines Advantage members is a nice bonus. and is great that they aren’t charging extra for things that have become basic utilities in 2026, like internet access.

DCA-LAX No screen on a 5 hour flight (almost) no food for sale on a 5 hour flight (practically) no wifi coverage or speed on a 5 hour flight I should have gotten my money back, shame on American

Flight was good, little delayed because of busy plane traffic

I had ridiculously long body search because I have knee and hip replacements

My luggage is missing. I haven’t received it. No one seems to know how I can find it

The Charleston, WV airport was cute. Very good staff and small enough to feel comfortable. The plane had more leg room than bigger planes. Much more comfortable.