Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Intl to Mexico
Low season |
August | Best time to beat the crowds with an average 5% drop in price. |
---|---|---|
High season |
December | Most popular time to fly with an average 15% increase in price. |
Average price round-trip |
$512 | (avg. price over the last 2 weeks) |
Good deal round-trip |
$309 | or less |
Good deal one-way |
$175 | or less |
JetBlue, Emirates and Aeromexico have all waived their change and cancellation fees on flights from New York John F Kennedy Intl to Mexico. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from New York John F Kennedy Intl to Mexico.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 00m
Entry restrictions
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
Entry requirements
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
Quarantine requirements
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 529,458 active cases of COVID-19 diagnosed in MX and 27,427 deaths as of Mar 2 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Mexico.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Issues with the plane."
Cons: "Wifii In plane"
Cons: "Nothing. JetBlue is the best"
Pros: "Flight was fine."
Pros: "Crew was accommodating."
Cons: "Lots of traffic. Entertaining kept resetting. Unable to watch movie."
Pros: "L'espace dans l'avion - c'est la 1ère fois que j'en ai autant en classe éco ! Le personnel de bord, vraiment adorable, drôle et à l'écoute"
Cons: "Pas de distraction et collation limitée. Mais c'est vraiment un détail !"
Pros: "Even landed early!"
Pros: "The attendants were very friendly and accomodating. I have been travelling jetblue for seventeen years when flights to Buffalo was $49. I love jetblue."
Pros: "fast and nice"
Pros: "No delay"
Cons: "There are nothing I do not like."
Pros: "all around great"
Cons: "no problems"
Pros: "I liked that I was somewhat accommodated."
Cons: "I didn't like that I had to pay for a seat that I did not want because there was a mix up"
Pros: "Free food."
Cons: "Wrong sandwich. Soggy sandwich. Sound was scratchy. Movies need closed caption option."
Cons: "Xx"
Pros: "I liked that fact that we landed safely"
Cons: "The crew wasn't pleasant , the fact that you can't even get a free headphone is ridiculous, the check in process was good , the airplane was cramped and small"
Pros: "Not much. No room"
Cons: "C above"
Pros: "Communication, space"
Pros: "Always pleased with JetBlue"
Cons: "Delay 2 hrs"
Cons: "It was too cold inside."
Pros: "Had a row to myself"
Cons: "Waiting for gate when we arrived"
Cons: "There is always some kind of delay with this company. The very worse."
Pros: "Customer service and seat space."
Cons: "Food could have been better"
Cons: "Bad AC"
Pros: "Everything on time."
Cons: "The seat in hard."
Pros: "Service, spaceous, fly-fi actually works!"
Pros: "It was easy boarding! Attendants were nice and efficient. Made excellent time by arriving early. Flew round trip. Departing CHS late but arriving early at JFK. I will definitely fly JetBlue again"
Pros: "Everything"
Cons: "My trip info wasn't working after a reset."
Pros: "The wonderful hospitality"
Cons: "There isn't much i didn't like"
Pros: "Service perfect"
Cons: "The boarding process could've been a lot better. Couldn't even hear the announcements they were making and they had us waiting outside to board the plane for close to 10mins. What if it had been raining? Too chaotic."
Pros: "So comfortable"
Cons: "The food on board could be better"
Cons: "They information re the baggage was incorrect"
Pros: "EVERY THING"
Cons: "N/A"
Pros: "I Enjoy Every Moment In Puerto Rico La Parguera En El Pueblo De Lajas , La Guancha En Ponce, Playa Crashboard En Aguadilla, El Faro En Rincon ,Playa Jobos En Isabela,Balneario De Boquerón En Cabo Rojo Me Encantan Las Playas El Agua Es Tan Clara Y La Arena Blanca ,Las Gente Es Muy Servicial."
Cons: "No Tener Más Días Para Seguir Disfrutando. I Love My Island Is Beatiful."
Pros: "Mediocre"
Cons: "Nothing"
Pros: "I liked the spacious seating of course"
Cons: "I was disappointed in the boarding, I traveled with my young daughter and infant son and when they announced those who require additional time, handicap assistance,etc I proceeded to board then all these other folks also jumped up skipping me and my children when it was not their turn. And the gate people allowed them to do so I had to be the one to say excuse me we were here 1st. On top of that when we landed back in NY I heard my stroller get tossed and discovered when I got home it was broke. So upset!!!"
Pros: "good"
Pros: "Good customer service and friendly"
Cons: "It was all good!"
Pros: "landing"
Cons: "late departure"
Pros: "The apple juice"
Cons: "They messed up ticketing, gave me incorrect boarding pass and couldn't fix it in time for me to get back on the plane."
Pros: "Kiosk check in much improved from a year ago. Nice having plenty of scales pre checking in. Lots of kiosks."
Pros: "Smooth"
Cons: "I can't find anything I would change. Maybe a foot massage would have been nice. I got to my destination alive and on time. Thank you JB!"
Pros: "Pleasant flights attendants, on-time arrival, good quality for-purchase food and drinks."
Pros: "JetBlue was great. The customers at the gate on the other had were awful and rude."
Pros: "everything is fine, I felt safe all the way. Good job."
Cons: "Nothing."
Pros: "Arrival on time Many meals provided Clean plane"
Pros: "Everything was good"
Pros: "It was Ok. On time"
Pros: "Crew was extremely hostile and rude"
Cons: "Smile and treat black individuals better"
Pros: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."
Pros: "Everything was good."
Cons: "All good"
Pros: "Yes crew was amazing"
Cons: "May be more frequent hydration"
Pros: "When I finally got off the plane"
Cons: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."
Pros: "Nothing - missed flight"
Cons: "Need to reschedule flight to tomorrow morning...."
Cons: "Flight was delayed."
Pros: "Excellent check in and boarding service"
Cons: "Cleaning of the airplane could be done better"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "I have no complaints. Not on"
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "Almost everything."
Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Pros: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Cons: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"
Pros: "Everything was great from boarding to landing."
Cons: "None"
Pros: "The food and the service"
Cons: "The flight was delayed for 4 hours."
Pros: "After being redirected and behind on travel plans due to weather and missed flights this was a welcomed relief. Everything went as planned and staff was very helpful."
Pros: "Very comfortable"
Cons: "Nothing, besides the flight was slightly delayed but not by long"
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Cons: "Price to get a little more space"
Pros: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"
Pros: "Movies"
Cons: "Lack of legroom in economy"
Pros: "Nothing"
Cons: "Terrible staff"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Pros: "Excellent job"
Cons: "N/a"
Pros: "Se had a Nice menu on board"
Cons: "No food to sell on board"
Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."
Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."
Pros: "Efficient hop to Boston"
Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "Everything up to departure. Sat in line for almost an hour."
Cons: "Strangely cold!"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Pros: "Service"
Cons: "Too old aircrafts"
Pros: "Every thing went well thx"
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Pros: "Service"
Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"
Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"
Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."
Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."
Pros: "It's nice to be theoretically in zone 2"
Cons: "Boarding is inconsistant. At JFK it was like boarding a plane in China. Everyone congested at the front. One Delta person taking tickets. Two Delta people not helping her. We boarded slowly, partially because people STILL refuse to check bags that are not carry on bags. We left late. Why have zones at all? Why have carrying rules that you don't enforce? Why did we pay $25 a bag if you don't enforce this? Food choices are funny, especially the "tapas". Whoever thinks THOSE are tapas should Google the word tapas. Delta reportedly earned 746 million in the first quarter and you charge for everything and still can't come up with decent food for us to BUY?"
Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."
Cons: "Still waiting to take connection"
Pros: "No really"
Pros: "Not a thing"
Cons: "Timing"
Pros: "Everything was fine excellent."
Cons: "Everything was excellent."
Pros: "The attention of the crew"
Cons: "Hot food"
Pros: "Pésimo servicio de las aeromozas, golpeaban en el pasillo con el carro porque andaban corriendo con ese carro de comida malcriadas"
Cons: "Que hubiera un mejor manejo con el equipaje, extraviaron una maleta de mi familia."
Pros: "Crew amazing, airport security staff and procedures are preposterous, food crapy, layover way too long"
Pros: "The large plane that I was on was great. Comfortable and a smooth ride. Movies were good. Drinks good."
Cons: "Food could be a little better."
Pros: "The crew was helpful and professional, the food was flavorful and plentiful, the entertainment selection was good and the aircraft was well take care of and had amenities like spots to charge devices"
Cons: "The WiFi didn’t work even though it was advertised as working"
Pros: "On board crew are nice, counter personal at JFK is horrible"
Cons: "JFK counter lady extremely rude and tried to charge extfor every gram of luggage, finally I checked my carry on and still wanted to charge for my backpack but the supervisor said that was ok with weight. Absolutely awful experience at AeroMexico counter. Food is bad. Seats are a TORTURE"
Pros: "Everything was great. Service, food and drinks"
Cons: "Nothing"
Pros: "Everything"
Pros: "Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!"
Cons: "The was was little delay (weather issues)"
Pros: "Quick entrance from JFK"
Cons: "Horrible terminal service will not fly ever again with aueromexico"
Pros: "La puntualidad, la amabilidad del personal y la comodidad"
Cons: "Cambian la sala de espera para el abordaje de el avion sin previo aviso. La comida no fue un plato completo, si no que solo fue un refrigerio"
Pros: "I liked the food, the movies"
Cons: "I didn’t like the small space between chair and between the hallway, I didn’t like that I could not choose my sit on the airplane at the check in"
Cons: "I’m still stuck in Mexico"
Pros: "First class service from jfk to Mexico City was amazing. Loved the reclining seat and footrest. Well worth the price, great value"
Pros: "Un avión en buen estado con buena variedad de Filmes"
Cons: "Quedamos mucho tiempo esperando dentro del Avión antes del despegue y después del aterrizaje"
Pros: "How it was organized, boarding system (it was not All at same time but passengers were divided into few groups and they were calling who will be boarding). Flight was Bang on time"
Cons: "Main food could be better prepared (fruit chopping)"
Pros: "Good seats - boating was smooth- crew was attentive"
Cons: "Earphone were garbage- seat didn’t recline enough- food was atrocious- cold ham/cheese sandwich for the entire flight"
Pros: "Nothing"
Cons: "Incompetence"
Pros: "Counter help was very friendly and helpful"
Cons: "Buying through Vayamos, when initially going to AM website I was directed to go to Delta site. They rejected me, I called them, recording said they would call me back in more than 2 hours. Etc, etc A horrible experience."
Pros: "Great service , and very convenient"
Pros: "Terrible"
Cons: "Terrible"
Pros: "On time."
Cons: "Airplane seemed a bit old."
Pros: "The cabin attendants were very professional, bilingual and smiled."
Pros: "A bigger lunch"
Cons: "Pay for second bag is very expensive (55 usd)"
Pros: "amazing plane large easy new"
Pros: "Fantastic Chicken dinner for economy fair.. Will fly AeroMexico again next time. Great (the BEST) service !"
Cons: "20 minute delay impacted my connecting flught"
Cons: "Having to check in my carry-on because the plane is full. Lost a meeting because I had to wait for my bag at my final destination."
Pros: "Food was good. In flight crew was nice."
Cons: "Food portion was slightly too small. Boarding crew (not on flight but in the terminal) was NOT nice-- I had a garment bag that in past experience does not count as an additional carry on since it can be placed on top of carry-on in overhead bin. Boarding crew member insisted I was over the limit (when though at check-in, the staffer saw how many pieces I had and made no comment) and she insisted I had to check one item AND pay the baggage fee. But this was a problem only because it was a full flight, and I was being punished just because my seat was in a tow closer to the front and boarded later, therefore there was less room left in the overhead bins. Also seemed ridiculous to charge for the first checked bag, with most other reputable airlines, there is no fee for the first checked bag for international flights."
Pros: "I liked the service and the food that was provided."
Cons: "My suitcase was ripped on the back"
Pros: "Dreamliner experience. Service on board"
Pros: "THE ATTENTION WAS EXCELENT . NOT DELAYES, EVETHING WAS GOOD LETICIA ESPINAL"
Pros: "Great airplane"
Pros: "To be Honest, I really don't like anything about this airline. It has horrible service. The workers at the airplane are nasty. And I didn't get my bag, even when I had to paid for it. This service from this airline the worse. ..."
Cons: "N O T I N G ...."
Cons: "Poor communication about serious delays."
Cons: "their seating chart and the entire seating experience sucks"
Cons: "Massive 12hour delay, no compensation and then plane was over 45 minutes late the next day"
Pros: "I liked all en general! The Service was very well"
Cons: "I don't liked to pay the baggage when for a long time one baggage was free!! You need to do something about the baggage!!"
Cons: "Everything worked well"
Pros: "Security"
Cons: "Confort, FOOD"
Pros: "Nada"
Cons: "Los aviones son viejos, el sistema de entrada a México es muy desorganizado y tardas mas de dos horas para pasar por el proceso, si estas con conexión necesitas una escala de 3 hs como mínimo. Si bien esto no depende de Aeromexico no hacen nada para agilizar el paso de la gente que tiene una conexión."
Pros: "The price was the best part"
Cons: "The boarding process"
Pros: "attention, service , time"
Pros: "I missed my flight but when I got to the gate, the staff was really helpful. They got me a seat on the next flight and gave me a voucher for food during the wait. I will definitely be flying Aeromexico again!"
Cons: "Terrible service."
Pros: "On time boarding and fast but good service."
Pros: "Entertainment"
Cons: "Not enough drinks offered"
Cons: "Our flight was delayed two hours. We arrived safe but still, the delay creates such an impact on traveler’s plans. AA didn’t even offer bonus miles."
Pros: "Plane is clean. Well kept"
Cons: "Wifi. It terrible"
Cons: "Baggage lost."
Pros: "Premium economy was excellent service, great food, and nice wide seats with legroom"
Pros: "The stewardesses were very polite and helpful"
Cons: "Very narrow seats"
Cons: "6hours delay and no reimbursement. It sucked! Thank you."
Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."
Pros: "Nothing"
Cons: "Cramped seats, AC blasting and constant sting breeze. Food and service awful."
Cons: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."
Pros: "Friendly staff."
Pros: "Priority boarding."
Cons: "Food is horrible at AA, in special breakfast!"
Cons: "Too little room for legs and cabin was colder than usual."
Cons: "My Chair would not recline it was broken and was crushed every time the guy in front would lay back on his cause I could not move mine!"
Pros: "In general everything was good."
Cons: "There was no menu to know ahead what was coming so I could have decided before the meals came"
Pros: "Service"
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Pros: "Cookie hehehh"
Pros: "Boarding was prompt, flight attendants polite and accommodating."
Cons: "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."
Cons: "Passengers too crammed in closer together."
Cons: "Seats were too small which made it hard to get comfortable."
Pros: "Excellent"
Cons: "Overall"
Cons: "Limited recliner Small seats"
Cons: "Your partner vayama doesn't provide the terminal or airline. Went to Iberia/ terminal 7 just to realize it was AA/terminal 8."
Pros: "Fast once we were airborne"
Cons: "Delay without explanation, then sitting on tarmac for 40 minutes."
Pros: "Everyone was very helpful."
Pros: "Not one thing"
Cons: "Ancient aircraft Bad food No wifi No chargers Seat won't incline Seats were falling apart"
Cons: "Airfare.com is very difficult to deal with."
Pros: "The economy seats were relatively spacious and had a full TV menu and outlet to charge devices."
Cons: "For a red eye they could perhaps ask people to turn off their lights, but it doesn't matter."
Cons: "No usb or wall chargers. No inseat entertainment and glitchy wifi entertainment"
Cons: "The seat was extremely comfortable."
Pros: "It's nice to see a large corporation getting back to the basics which helped their company grow CUSTOMER SERVICE!!!"
Cons: "The airport waiting times through TSA check points. It's over kill and an obvious reason just to extend employment. Reminds me of the old saying " the criminals are running the asylum @"
Cons: "Always delaysd"
Cons: "It was one hour late."
Pros: "Everything went smooth"
Pros: "Efficient checkin. Left on time."
Pros: "Every thing."
Cons: "All good"
Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."
Pros: "No delays, speedy boarding and off boarding."
Cons: "Nothing..it was great."
Pros: "Terrible porque no pude viajar ayer"
Pros: "Everything overall"
Cons: "Nothing"
Pros: "found out upon boarding that my $97 ticket was for a business class seat. Awesome"
Cons: "Delayed 2 hrs"
Pros: "i have to pay $90 for my seat"
Cons: "It was a headache!"
Pros: "does not have compensation during my stay, sad"
Pros: "Everything except what I didn't like."
Cons: "Delayed departure"
Cons: "Boarding was a mess. Gate change at last minute. Then the PA wasn't working in one spot but worked in another and instead the gate agent chose to yell, not very loudly mind you, what group was next. Many missed their queue to board."
Cons: "breakfast was horrible"
Cons: "Very conjusted seats"
Cons: "Comfort of seats and when checking in being checked in with your party not scattered around."
Pros: "Quick boarding and ease with carry-on"
Cons: "We didn't get the safety announcement in full. The friendliness of the staff -"
Pros: "Airline reps were always available"
Cons: "They flew me from Veracruz to Guadalajara 3 hours later than scheduled. Instead of making an effort for several passangers to catch the flight from Guadalajara to Fresno (also ran by Volaris) they would not let us board the Fresno flight; even though the gate was still open and the last passengers were boarding. Instead, Volaris sent me to Los Angeles (they gave me the option of flying to Fresno, but 5 days later. I don't live in Guadalajara and that was not my final destination). In Los Angeles, I had to take a cab from the LAX to the Bus Station, take the bus to Fresno (spend all night on the bus) and take a cab to the Fresno airport to pick up my automobile. Thank you Volaris . . . great job!"
Cons: "There were four gate changes. My husband was in a wheelchair and we were running back-and-forth trying to keep up with the changes. They don’t even give you water on the flight. If there is no food OK. But there should be water. The whole thing reminded me of traveling on a second class bus. Won’t do it again"
Pros: "The crew were fantastic and the seats were comfortable."
Cons: "Leg space was a bit tight for a tall person so if you can get an exit row do it."
Cons: "no cold air on the flight, it was so hot on the plane, it was delayed"
Pros: "No frills. To the point. Quick 2 hour flight, nice plane."
Cons: "Take off was delayed"
Pros: "The crew was super professional"
Pros: "Great crew- fast boarding"
Cons: "More comfortable seats"
Cons: "I was flying with my husband and 3 you. Children and couldn’t sit together. I was not told the high luggage charges and that I could register before for a cheaper rate. The lines to check in were over 1 hour and 20 minutes wait. The flight attendants do not speak English so could not communicate or help me at all."
Pros: "the price"
Cons: "Volaris's system apparently was malfunctioning that prevented anyone from checking in online or through any app which caused stress the day before travel. Even worse, they couldnt even check in at the gate and had to fill out forms by hand, which caused a 2 hours delay!"
Cons: "Not pay to much for my luggage"
Cons: "I had to pay for check in at counter because I could do it online. Their system didn’t work well. Ridiculous"
Pros: "Great crew"
Cons: "More comfortable seats"
Cons: "Crew was not prepared with enough custom forms. When we arrived at airport it was a mad Scramble to find some."
Pros: "Amazing crew!!!"
Cons: "Seats were hard"
Pros: "The crew was very knowledgeable and assertive in their commands."
Cons: "Planes are too small. There weren’t any TVs on them and all 4 of my flights ran late."
Cons: "Everything was good. No problems or complaints"
Pros: "Ok"
Cons: "This fly was pretty good!"
Pros: "good crew"
Cons: "seats uncomfortable- no padding!!!"
Cons: "It was an overnight flight so I would have appreciated if the crew members refrain from super loud conversations right next to my seat (I was obviously trying to sleep as everyone else on the flight."
Pros: "nothing"
Cons: "a lot"
Pros: "They didn’t let me on"
Cons: "They could’ve timed the connection better so I didn’t miss my flight"
Pros: "The seat was awful! No cushion at all. Very old like you are sitting on a piece of hard wood for 3 hours. Causes unnecessary back pain. No leg room or arm room. Won’t travel Volaris again."
Cons: "Seating"
Cons: "Volaris only offers snacks for sale. I wish they also offered the sandwiches they show on their menu"
Pros: "Efficient boarding-very pleasant crew"
Cons: "I was harassed while waiting to board the plane saying I had to check my Carry on because there was no room above in the plane – I told the individual I had some expensive medical device and she stated that it didn’t matter – when I entered the plane I did find more than adequate space to put my bag"
Cons: "Get the forms to fill up"
Cons: "Our flight was scheduled for a day before the day we actually left, so we went to the airport the day we were supposed to leave just so they can say our flight was canceled, we had no heads up before that, the airline had to give us tickets for the next day."
Pros: "Good crew"
Cons: "More organization toward boarding"
Pros: "The crew was SUPER nice and waited for me even though I was late and helped me get through security check and everything. Super, Amazing crew"
Pros: "Nothing"
Pros: "Nothing! Crew was rude and liars"
Cons: "Tried to work more with customers and try to accommodate."
Cons: "Will never fly with this airline, volaris charged me $60.00 for normal check in bag."
Cons: "I left from Mexico city to Guadalajara to Ont California. Between Mexico City to Guadalajara i had 30 minutes to connect my flight. I had to ran then re checking again and go thru inspection again. Horriible"
Pros: "That was fast"
Cons: "The seat is not at all confortable"
Pros: "Good no-frills airlines"
Cons: "For this type of airline – nothing"
Pros: "Nothing to like."
Cons: "Everything could be better."
Pros: "I liked the boarding was pretty simple and went by smoothly. The crew was very welcoming. I was happy to know that the vessel was not fully booked and therefore, had some empty seats to which I moved to. I felt fine like any other flight."
Cons: "No entertainment but that is because it was a short 3 hour flight. Nothing else to report."
Pros: "crew was friendly"
Cons: "no entertainment choices offered - RADIO OR VIDEO."
Pros: "Everything was fine. I recommend Volaris."
Cons: "Long walk to boarding gate."
Cons: "That delaeyd my lagget and i lost my flight to dallas and they didnot healp"
Pros: "Transportation without frills"
Cons: "The sre increasing their fees so no longer a low cost airline"
Cons: "People were rude and inconsiderate of our age and ability to move on our own. Being threaten to tip or our tickets would be cancelled is bullshit!"
Cons: "Kiwi lost my reservation I lost my fligh"
Pros: "All thank you for your support. ☺"
Cons: "All attention to clients. Thank you"
Pros: "Puntuales."
Cons: "El procedimiento de abordaje es un relajo."
Cons: "Volaris is now weighting handcarry bags at the gate and charging if it is more than 10 Kilograms. Mine was ok. But a new rule enforced when boarding. Several passenger had to stop, weight and pay. Another bad thing on Volaris."
Pros: "Well received and very helpful during check-in of luggage."
Cons: "They changed the boarding gate and i missed the announcement."
Cons: "Everything"
Pros: "Puntuales y eficientes"
Cons: "Pocas cortesías en alimentos y bebidas"
Airlines flying from New York John F Kennedy Intl to Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Intl to Mexico
Mandatory masks
Masks required on board, masks provided on flights from New York John F Kennedy Intl to Mexico
Social distancing seating
Middle seats unavailable to book on flights from New York John F Kennedy Intl to Mexico
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from New York John F Kennedy Intl to Mexico
Flexible cancellations
Waiving of change fees. Search flexible flights from New York John F Kennedy Intl to Mexico