Pros: "Friendly attendant helped me get seats with my daughter together. Everyone was very nice and polite."
Cons: "Everything was great for this trip"
Cons: "Boarding members kept me for no reason to my Cary on bag"
Pros: "Jet blue flights seem generally good. Like the WiFi access to be Able to use flight time efficiently."
Pros: "Staff was courteous and helpful. Loved all smiling faces"
Cons: "Great people to fly with JetBlue"
Pros: "The available movies were pretty good."
Cons: "The crew member serving the food was way too slow."
Cons: "Flight was 3 1/2 hours delayed. In-flight entertainment system didn’t function. They didn’t perform a beverage/snack service. Very poor overall. Disappointing."
Cons: "Flight left 54 minutes late."
Cons: "Our flight was delayed 4 times. We then sat on the runway for an extra 45 minutes because someone’s tv did not work. We missed our set transportation which was already rescheduled 4 times and had to pay $150 Uber to get home"
Pros: "JetBlue always offers great service, entertainment and snacks."
Cons: "Nothing except the weather. A little windy and bumpy. :)"
Cons: "They had to reset entertainment sets 3 times before they started working. This happens regularly on the SFO to BOS jetblue flight."
Cons: "We had a delay of 3 hrs which kept us waiting in the middle of the night"
Pros: "There was actual room for my legs."
Cons: "There could have been more legroom so that you could actually get out without almost sitting in someone else's lap. But it was easier than my last flight (on American Airlines). Having a meal available would have been nice on a flight of almost 6 hours."
Cons: "Entertainment screen in our section of the plane were not functioning correctly. The crew made several attempts to reset the screens but it didn't work,"
Pros: "Flight arrived on time"
Pros: "Great crew and service"
Cons: "The delay was longgg but I know that couldn’t be avoided"
Pros: "Very smooth flight and all the staff were really nice."
Pros: "Seating is comfortable!staff,helpful"
Cons: "Delay...was not made up in flight..."
Cons: "They really shouldn’t take 20 minutes to advertise their credit card mid flight."
Pros: "Comfortable seats, snacks, good price, nice & helpful were all the flight attendants and persons at the counter. Flight was 20 min late arriving at Denver, but our pilot got us to Boston on time-much appreciated. Free WiFi was great.seats and the next plane (my plane)o not"
Cons: "Could have taken an earlier flight from Boston to DCA, but there was $75 change fee even though the plane had lots of seats. But I do not hold this against JetBlue."
Pros: "We upgraded to the “extra legroom” seats and they were so comfortable. The free entertainment was very nice and made the flight time pass quickly. The crew was friendly, attentive, and kind. We are looking forward to flying with them again."
Pros: "Very apologetic About the weather delay which they have no control over."
Cons: "The flight attendant wasn’t friendly and the airplane was 20 degrees I asked her to turn down the air a bit but it never happened"
Pros: "The seats were comfortable."
Cons: "Flight was very late leaving Chicago. We sat on the plane for quite a while (over 30 min) shut up tight with little air circulation AND no information about why we were not leaving the gate. Flight crew were not very friendly - almost "marched" up and down the aisle and barked at people."
Cons: "Flight delayed from Raleigh to Boston due to weather. Flight time moved up slightly and we were told by Mike at gate C-8 that we would make our connecting international flight but we didn’t. Total nightmare. Incompetence everywhere’s we looked with this airline. STAY AWAY!!!!!!!!!"
Pros: "is how comforting that the pilot spoke to us in a generous + friendly way \ 'twas reassuring as the flight attendant seemed disinterested + less able to exude a fruendly manner / I get it - short trip, wknd which she may wish she had had off BUT there may be one person really uncomfortable+not travel savvy that she couldve noticed...Also why review soda+salty snax?"
Pros: "Comp snacks and sodas, legroom, tvs, hot towelettes in coach."
Cons: "At end of flight (which touched down 1/2 hour early) we lost savings due to malfunctioning jet way. Twice this week this happened! What gives?"
Pros: "Efficiency of boarding. Although maybe people in the back should board first."
Cons: "Delay/ nervous about missing bus home."
Cons: "Tiny TVs. Needed reading glasses to see programming."
Pros: "Ease of boarding"
Cons: "Delay in getting bag"
Cons: "Security was so backed up. I was not the only one who missed a flight, there were several people in line with me That also missed fights. They seemed very understaffed. When myself and other passengers asked them for help, they either ignore us or laughed."
Pros: "Great crew and comfortable seat, generous drinks and snacks."
Cons: "Flight was delayed twice, and then boarded even later than second delayed time."
Pros: "Crew was really nice"
Cons: "Tv did not work"
Cons: "Delayed two hours"
Pros: "The fact that there was barely anyone on the flight"
Pros: "Nice flight, exited the plane quickly"
Cons: "I didn't like that because I was in Class D, I boarded the plane after many people and there was zero space for my carry on- which contains medical equipment, and I was forced to put it below. The overhead compartments are teeny tiny, and when other people shove all their bags in there, there's no room for other people's single carry ons."
Pros: "They were very efficient on getting people on the plane"
Cons: "I had gotten sick on a flight....just a little and did not receive alot of help from staff as there was no bag for me in my seat. I had to clean up the area. I also found there was not spray if needed for this sort of accident. Other issue - which is just a general is people who bring the big suitcases and people who have smaller cannot get it in overhead due to the size. Also the fees for a second bag is ridiculous and it was unfortunate that I had to pay as if I did not then I would have been over. either way....lose lose"
Pros: "Quick and efficient: boarding, service, connections = as good as it gets for the money."
Cons: "Screen didn't work well so I couldn't choose what I wanted to watch. Also, the volume kept bumping all the way up all of a sudden and hurting my ears so had to turn it off. No real food for sale."
Cons: "That there were no alternatives"
Pros: "Lost baggage but it was delivery to hotel less than 2 hrs. Not so bad"
Cons: "No in flight entertainment 1 lousy bag of pretzels"
Pros: "Always a fan of JetBlue - boarding process, flight crew, snacks, wifi, TVs. Great experience."
Pros: "My experience was definitely improved because I happened to be traveling with my elderly mother, who needed wheelchair assistance. Thanks to her, we boarded early and had aisle seats near the front."
Cons: "My tray table was broken. I'm tired of the same unimaginative snack choices."
Cons: "Both ways my flight was significantly delayed. Although Jet Blue sent me notices, none of those came before I was on my way to the airport."
Pros: "easy boarding, plenty space, kind and helpful crew"
Cons: "delayed flights both ways, very cold air conditioning (which a flight attendant did adjust after I asked), sound didn't really come through headphones - very scratchy"
Pros: "The staff was so friendly. They accommodated a bachelor party's request to collect wedding advice from fellow passengers on a napkin and recognized a few birthdays. The stewardess making the announcements was very genuine in her well wishes and being part of everyone's day."
Cons: "40 min taxi time but not much we could do about that."
Pros: "The flight was great! It was even early. The crew was awesome!!"
Cons: "Nothing to complain."
Pros: "great boarding and crew experience"
Cons: "Limited food options for this flight time"
Pros: "Monica the attendant at the gate was SUPER cheerful! She had a smile on her face and was funny too! She did a great job,"
Pros: "Crew was warm and friendly"
Pros: "Thoughtful crew."
Cons: "More comfortable seat."
Pros: "Great, friendly crew and excellent customer service from flight attendants."
Pros: "Wheel chair service"
Cons: "A/C outlets and bathroom sink did not work"
Cons: "As my mom explained to me, there was a time in the 1960's when flying was a special experience. The flight attendants were proud to do what they did, and treated people with kindness and civility. That is all gone now. It is an ice cold experience. I feel like cattle."
Pros: "Boarding was slow because the flight was sold out."
Cons: "Slow service. Poor loading and unloading."
Cons: "Significant delay-no weather issues, didn't make sense."
Pros: "Seats were pretty comfortable"
Cons: "In-flight entertainment depended on the Wi-Fi working. It did not work the whole flight."
Pros: "That I got home."
Cons: "See above."
Cons: "6h delay is rough because of plane shuffling"
Pros: "The flight departure was on time and boarding did not seem as challenging to me. Newer aircraft and very friendly crew. Is the friendly skies back?"
Cons: "The seating and chance to keep my luggage"
Cons: "Still have not left."
Pros: "Friendly staff"
Cons: "Too cold"
Pros: "Crew was excellent"
Cons: "Lost my baggage"
Pros: "crew very warm and welcoming"
Cons: "no leg space (I am six feet tall)"
Pros: "I didnt know I could only bring one item on board that had to be checked UNDERNEATH the seat in front of me. I didnt have the "right" ticket for over head storage. I had to buy a box for $15 to put my purse in and THEN pay $35 to check my PURSE in! I couldnt check in early. I had to go to the gate to get a seat assignment and then even though my assigned seat was in the 10th row, I then had to line up in groups like Southwest and I guess my punishment for sitting in economy was to wait to board last. I felt like third class boarder on the Titanic. United has become less than a Greyhound bus. They will NEVER be my first choice again! It was HORRIFIC I will go to ANY other airlines before them. P.S. the service at the Houston counter were rude and awful except for Ms. Edwards"
Cons: "Because of missed connection I had to go from Dulles to Reagan airport"
Pros: "It was ok"
Cons: "Too much confusion on seating...people were moved because of double seating then I was asked to move I seat back. I only agreed so the parent could sit with his two children"
Pros: "Flight was on time. Flight attendants polite and professional."
Cons: "Check in was chaotic. Seats cramped. Internet expensive and unreliable. There has to be a better way to run an airline."
Cons: "Wouldn't let me bring my bag even though there was plenty of space."
Pros: "Aguadilla airport is crazy at 2:00 am. I never really heard them call for me to get on the plane to Newark so if I wasn't really paying attention I might have missed my flight"
Cons: "It was late and getting there was even worse. I was told I wouldn't make my connecting flight in Newark on the way there so I had to go home and come back the next day. Of course it was weather related so you can't control that."
Pros: "Friendly staff, easy boarding. They got me where I needed to go, and on time!"
Cons: "I'm disappointed in their in-flight entertainment system. Download the app and check out all of the amazing options they have, then try to use it & good luck. It took me 5 hours to watch 20 min of the movie I chose. It just kept cutting out, then would say entertainment service isn't offered, etc. Why are airlines going away from personal TVs & instead having you bring your own device which may or may not work with the service up there? There was also NO room. I'm not a big person, but I didn't even have space to put my bad under the seat in front of me & sit comfortably. I flew back on JetBlue with the same amount of stuff and had ample room. It was interesting to see the difference."
Pros: "Good staff."
Cons: "Couldn't change flight and it was delayed."
Pros: "Free TV since we were 2 hours delayed"
Cons: "4 delays in 1 day on 2 flights. 2 gate changes with no relay of info and to top it all off my wife and i were reassigned to separate seats at the last minute by the airline and very rudely told to deal with it and to calm down when I simply asked why. We were appalled and embarrassed in front of many others in the gate boarding area. The gate agent in Houston has no place in customer service and was on some kind of a power trip. This surprised me with recent events. We are done with United now for many reasons"
Cons: "Uncomfortable seats, inefficient food service and pricey, and entertainment is a rip off."
Pros: "Crew was friendly."
Cons: "Flight was cancelled and had to fend for ourselves to get to boston. Ended up getting to boston at 12:30 am when I was supposed to get there at 1 pm. Will try and get a voucher for this awful trip."
Cons: "It seems that United is always overbooked and does not have space for carry-on's (obligating you to place carry-on's with regular baggage)."
Pros: "Germán, one of the stewards on our flight, helped a fellow passenger who fell ill mid flight. He remained calm throughout, knew exactly how to assess and handle the situation, even helping the spouse who was emotional given her husband's condition. He tended to the family the entire flight. He went above and beyond and I hope he is recognized for his outstanding and exemplary efforts ."
Pros: "Was on time."
Cons: "Flight was completely full so I was stuck in a middle seat. The seat felt small and cramped, so was unable to sleep at all on the overnight flight. There was no in-seat entertainment (although I could have watched stuff on my phone, if I had previously installed the united app, and had sufficient battery)."
Pros: "Boeing 777; smooth flight across country."
Cons: "Plane late departing because of late arrival of aircraft. Literally no gate update announcements with explanations until within 15 minutes of boarding. Consequence: no food, and no explanation from cabin crew about menu change. Food choices then were unappealing. Movie selections were mediocre."
Cons: "There was a delay after boarding / door closing. We just sat at the gate without explanation so we arrived late in Boston. I assume we were held for some reason by the tower but an update from the pilot would have been nice."
Pros: "They give me a opportunity to check my bags it also was overweight and they give me a chance to flight my bags and paid the extra"
Pros: "Roomier comfortable seating."
Cons: "Paying for luggage and food"
Pros: "Direct tv"
Pros: "On time"
Cons: "Food quality"
Pros: "One of the friendliest and most customer friendly flights I've had in a long time."
Pros: "They were on time."
Cons: "It was very uncomfortable."
Pros: "not a damn thing"
Cons: "Weather delays are a typical part of travel. What's not typical are 5+ hour delays and sitting on the tarmac and watching your connection take off without you. First Class seats morphed into Economy center seats the next day, with nary a hotel room in sight. Thanks for nothing."
Pros: "Quick boarding"
Cons: "The controls for my TV didn't work and when I asked for it to be fixed, the attendant told me in a frustrated way that she guessed she could move me seats but then just walked away. For a 5.5 hour flight this was pretty irritating because I didn't have access to any entertainment but also I couldn't even turn the super bright TV off."
Pros: "We arrived 10 minutes early which allowed me to catch connecting ground transport"
Pros: "The service was great and the staff were very accommodating and understanding of my dads needs."
Cons: "The arm rest would not come down on his seat and it was very hard to get him seated."
Pros: "Better costumer service !"
Pros: "Crew was amazing!"
Cons: "Social Distancing"
Pros: "Hair plane was very clean"
Pros: "nothing, I was trying and calling Fortine Airlines to change the flight because the situation of coronavirus and I didn't get answer ...Calling more that 500 times ... This is a scam"
Cons: "nothing, I was trying and calling Fortine Airlines to change the flight because the situation of coronavirus and I didn't get answer ...Calling more that 500 times ... This is a scam"
Pros: "Crew was friendly and amazing"
Cons: "Seats recline. At least free water/coffee for refreshment."
Cons: "Los precios son muy populares por lo que la incomodidad de los asientos se te olvida. En general todo es bueno. Aparentaba estar limpio y el servicio fue excelente."
Pros: "Nothing, 2 hrs delay waiting for a crew member and plane was ~25% full, no snacks or beverages"
Pros: "The softest landing on our whole trip!"
Pros: "Maria at the San Juan counter was very nice and helpful. I recently widowed and was very nervous about flying with Frontier. She put me at ease."
Cons: "I have nothing to add here"
Pros: "Seats are not that small . It’s comfortable"
Cons: "More options for Food (snaks and drinks)"
Pros: "Crew it was really nice"
Pros: "Captain was informative but not too talkative. Left on time and arrived 20 min early"
Cons: "It was a 6 pm take off and the only food available for purchase was a “snack pack”. A tiny piece of beef jerky with crackers, cheese, and 10 Chocolate covered blueberries for $6.00. Made the mistake of not eating before and was silly to be expecting more from a discount airline I guess."
Cons: "All went well, I think thAt on flight 3 hours or more beverages and a snack should be free."
Pros: "2 hours waiting in the airport inside the plane"
Cons: "Notify what happen..."
Cons: "Stuck on tarmac for 40 min after landing Then waited another hour for luggage to be delivered. If you’re going to force us to check bags the. Please ensure the system is working at the airport!!"
Cons: "Some free snack and soda or water"
Cons: "Seats didn’t recline, it was a bumpy ride nothing was free! That’s what we (didn’t) pay for!"
Cons: "Tickets were purchased together but yet one ticket was zone 1 and the other two were zone 3"
Pros: "The crew was polite and knowledgeable"
Cons: "The seats were very uncomfortable overnight flight could not sleep"
Pros: "Crew was fine, there need to be a great improvement on the seats"
Cons: "Make seats recline"
Pros: "The crew was very very polite and helpful,, flight was punctual, boarding on time, everything was great."
Cons: "No TV no music not entertaining"
Pros: "I live in Orlando. I made a mistake. The travel was supoused to be from Orlando to San Juan ."
Cons: "I believe the pilot flew to high. Me and my friends ears popped severely and caused pain."
Pros: "Price, on time and cleaness."
Cons: "No entertainment (magazines, movie, tv) and seats a little uncomfortable."
Pros: "Quick and easy"
Cons: "I’m a small person.... and i barely had room sitting inside the aircraft"
Pros: "On time flight. Friendly crew."
Cons: "No free beverages, very cramped seating."
Cons: "Always postponing the damn flight"
Pros: "There was enough leg space and the flight was on time."
Cons: "There was no entertainment or food but that was expected. Otherwise a really great flight."
Pros: "Seats are just not made for trips longer than 2hrs"
Pros: "Nothing. The only thing that was good it was that it was a direct flight, however with the delay it make it longer than other flights with stops"
Cons: "Will not use your airline in the future due unreliable flights. Never experienced this with any other airline"
Pros: "The price is good"
Cons: "I don’t like the chairs"
Cons: "I don't like the seats, they have no cushion and they don't recline. Plus the tray table is super small. Also you pay for all drinks. Another thing the pressure is horrible in these planes. It seems they try to cut down on cost so the cabin is not pressurized right to reduced your ears from getting the over pressure from the ascend and descent of the plane."
Pros: "The crew personnel aboard the plane was friendly and the seats confortable."
Cons: "They made me pay $45 for a 16 inches carry on back that I have as my only luggage , because according to the counter employee, my handbag (purse) was too big so it was considered as a second carry on. I requested a waiver, because I’m an Army Veteran, a senior citizen, but it was denied by the counter employee."
Pros: "Left on time, orderly boarding, arrived ahead of time."
Cons: "No meal service."
Pros: "The atendance and organisation"
Cons: "The seats. They shoul recline and not be steady in one position"
Pros: "Quick Price Nice attendants"
Cons: "Seats don’t lean back. But not bad."
Pros: "I really liked how amazingly friendly all the crew were. They all had a real smile and tried to help every costumer Kindly. Never saw this from ANY airline. They are EXCELLENT!"
Cons: "Many crying babies, most but that's nothing you could do LOL!"
Pros: "Cheap flight"
Cons: "No complimentary snacks at all. I paid $3 for a coke, very little seats with no elbow or leg room nor to lean back. I felt like i was in a can."
Pros: "Fast luggage checking"
Cons: "No cash accepted for overweight baggage"
Pros: "Check in online was easy and gate boarding a breeze, and even got a seat upgrade... THANK YOU!!!"
Cons: "Having to wait to drop off bags in terminal counter rather than curb drop off for those that have the online check in"
Pros: "Best treatment of military personal."
Cons: "Boarding was a bit chaotic."
Pros: "Good price"
Cons: "Worst trip ever"
Pros: "The crew need to be more professional and care the passenger."
Cons: "The Spirit’s airline needs to be more reliable. Fourth hours delayed wasn’t funny."
Cons: "Hardest most uncomfortable seats ever!"
Pros: "Crew was great."
Cons: "Needs wifi."
Pros: "Crew was great."
Cons: "I know it is coming down the line but wifi would be great especially on flights longer than 3 hours."
Pros: "Cheap no frill airline. Water in the bathroom and $3 for water to drink for a 4 hours flight."
Cons: "Adding my pre TSA check on my board pass and not changing $80 dollars for one suitcase. CRAZY!!! $3 FOR WATER ON A 4 HOURS FLIGHT. We should have at least water for drink for free. Flight was delayed on top of all these inconveniences. Bathroom have no running water too."
Cons: "I booked one of the big seats in front. It was great."
Pros: "I enjoyed nothing"
Cons: "Terrible airline, incompetence abounds"
Cons: "They charge for everything!!!"
Pros: "Did the job Arrived and departed on time"
Cons: "Not suitable for longer flights (5+ hrs)"
Pros: "It got us back home"
Cons: "Not as cheap as you think after all the add ons"
Pros: "We got here early and it was a very very smooth flight."
Pros: "Nothing seats were so narrow give me backache,website to pay for Lagage was not working it sucks,workers so rude,never flight again. I can go on many more ,if I think about them I get mad,"
Pros: "Liked the way Spirit Airlines were transparent in letting us know all the additional charges at the time of booking itself."
Cons: "entertainment system can be added to the flights , as we don't get coffe or Tea for free , we can be occupied by watching some channel."
Pros: "The flight was on time and boarding was effficient."
Cons: "Seats are not comfortable (plastic, no reclining possible), they charge $3.00 for water! They add for carry-on. Staff is loud and makes announcements for selling Spirit products over the loudspeaker. Impossible to sleep. My worst flight ever in terms of comfort."
Pros: "my son was sick and the flight attendants help me all the way very kind and always asking if every thing was alright thanks to the attendants that day."
Cons: "the seat was really uncomfortable"
Pros: "And then had to wait at the gate while another plane left."
Pros: "Crew on flight was polite"
Cons: "5 hour delay because of weather. Not their fault but airport crew could have handled it better by letting us know earlier and giving us some drinks or snacks."
Cons: "They didn't seat me and my husband next to each other. Take off and landing was rough. Everything cost extra. Bags snacks drinks. Only 1 bathroom. Crew was rude. Taxiing felt like whip lash."
Cons: "long bag drop line and argumentive customers fighting and causing a scene."
Pros: "Low cost base ticket"
Cons: "Baggage fees added 80 to the flight cost and seat fees would have added another 40 if I paid them. If I knew that when I bought the ticket I would have gone with another airline. Oh, and no TSA pre-check option at O'hare"
Pros: "Price was good. They gave a person on plane free air millage for answering a question . The flight was on time."
Cons: "The chair gets uncomfortable after a while."
Pros: "This was my first time with Spirit and I am very pleased with my flights. On time departure and arrival."
Pros: "The crew was ok..."
Cons: "MSP...Slowest...Security...EVER...$57 for a carry on? NO leg room, no reclining...I'll DEFINITELY rethink paying for the seat upgrade..."
Pros: "did not like anything about it, airplane had maintenance issues flight was suppossed to depart at 7am and it didn't depart til 1:44pm. The Kayak app was not updating the correct information about the flight til 10 minutes after the delay. Horrible experience"
Cons: "The airline don't seems to care that people have places to be like work, getting up at 4am to be on time for a flight, loss of sleep and for nothing. I understand that issues happens but airlines needs to have back up plans to comply with their flights"
Cons: "Will never fly spirit again. Didn't know was going to have to pay 200 dollars if I want our clothes to go too. Not cheaper to fly with this company"
Cons: "None I like. Will not fly this airline."
Pros: "You get exactly what you pay for. A no frills service that gets the job done."
Cons: "The smaller aircraft are a little uncomfortable"
Cons: "I do not agree with luggage prices and to use over headach luggage to pay an extra $25 dollars is insane. Great flight prices but now I understand why they charge for everything else"
Pros: "the fact that the trip was on time and landed on time with the weather in Boston not the best. The crew was great. still had to get use to having to pay for everything"
Pros: "The plane was really clean and the attendants both on the ground and in the air were both efficient and courteous. I had read a bad report and was worried but m happy to say my flight and check in went wonderful as well as the baggage handling....good job spirit!!"
Cons: "nothing at all"
Cons: "Having to pay to check or carry on our bags and then not receiving any complimentary snacks drinks or entertainment was a travesty"
Pros: "pilot flew this plane well, and flight attendant also very good - older man"
Cons: "Cancelled/Delayed both ways"
Cons: "Every interaction with the airline. I will never make that mistake again."
Pros: "It was a very terrible experience"
Cons: "2hrs late departing because of air traffic? I don't believe them. I saw a repair van on the tarmac. Seats are packed in VERY close and they don't recline. There's so little padding in the seat that you can feel the metal frame, so you're very uncomfortable. They sell everything they serve including water. There are no monitors so tv or movies are not even an option. Flight crew doesn't say good-bye, thank you or anything as you exit craft. I'm not sure what the attendants do other than offer to sell you water and tell you what you can and cannot do on their plane. They try to shame you into paying for your carry on and paying to book a seat, calling the seat they assign you "random" like they'll put you in the bathroom or out on the wing. When you get to the airport, you find the approved size for your included personal item is the size of your carry on. They don't check to see who paid for their carry on so only suckers paid. We will never ever fly Spirit!"
Pros: "The plane was relatively new and clean."
Cons: "Baggage retrieval takes 4x longer than any other airline despite Spirit's inflated rates. The lack of reclining seats in all areas of the plane is ridiculous and makes the flights unbearable. Lesson learned. I'll pay the extra $25 for JetBlue or Southwest. Never again!"
Cons: "The flight was delayed for almost two hours"
Pros: "I liked that the headrests could bend upwards so it's easier to sleep and not fall on your neighbor... Unfortunately my return flight didn't have these, just the trip TO Boston."
Cons: "I doubt anyone likes just HOW MUCH Spirit nickel and dimes you. Yes, we all get the concept that since nothing is included, the base fare is cheaper than other airlines.. Which is certainly not always the case. Charging people $10 to print a boarding pass is a joke. It's never convenient to print when I'm in someone else's house, and I refuse to pay $10 for something you have to have that's free everywhere else. If you're going to continue this, it'd be wise to get onboard with technology and have a mobile boarding pass.. Save the trees and all that. I'd rather pay $10 more for my flight and not be worried about printing a boarding pass, and also to include one free soda/water during flight. Please take this all into consideration."
Cons: "I will never fly spirit airlines again."
Cons: "After pushing back departure by over three hours, they cancelled the flight. Terrible communication by staff - found out about cancellation when I walked past a concourse gate assignment monitor. Earliest rebooking was two days later."
Pros: "It's cheap"
Cons: "There is nothing but a seat and personal item included. Don't expect anything else, be it comfort, snacks or timeliness. Only buy spirit if it is a direct and short flight."
Cons: "Never flying spirit again"
Cons: "Flight was 1.5 hrs late and we never got an explanation. The lady from spirit said the flight was late the night before too so I think the flight is regularly late"
Pros: "Nothing, I will never fly them again"
Cons: "Flight was cancelled without explanation and with the worst customer service I have ever experienced"
Cons: "Tried to buy baggage ahead. Would not let me. Paid 52 for 1 bag and 157 for ticket. Horrible price for baggage. Never fly Spirit again."
Pros: "They offered free water. Gee, thanks."
Cons: "On an Atlanta to Boston trip, they cancelled the flight an hour before takeoff, said we couldn't fly out until the next afternoon, and refused to help us rebook with another airline. I was able to rebook with Southwest at double the cost (and it wasn't even a direct flight). Spirit said the flight was cancelled due to weather but every other airline was still flying to Boston."