Pros: "The Even More Space was perfect."
Cons: "A direct flight. My connection flight from Boston was 45 late!!!"
Cons: "86 year traveling I had to get wheel chair to escort my Uncle I was not flying. Had to return to gate to get a gate pass after arriving at third floor so I had to wheel my uncle downstairs again. Then was told by overwelmed employee named Daisy that I had to stand online again."
Cons: "Nobody speaks english. Announcement also in Portuguese. Very difficult for foreigners. Gate people are awful."
Cons: "The lines for checking bags at FLL were really long and there were only 2 people workingat the desk. Also, This is my 1st time flying on jet blue so I was unfamiliar with the fact that I had to print my own luggage tags. At sfo they did it at the desk at FLL you had to do-it-yourself. It would hav"
Pros: "Nice plane, amenities"
Cons: "Better information about perpetual delays - honesty about delay. Information to respond appropriately."
Pros: "Everyrhing, the comfort, the food and the services offered by the air hostesses. That was a pleasure to travel with Jetblue. I would like to o another time this experience"
Cons: "Nothing"
Cons: "It was great. I slept and did not partake in any hospitality."
Pros: "The pilot made time - we made up 40 minutes arriving very early."
Cons: "The crew can work on their personalities - nearly polite often gruff."
Cons: "The plane was miserably cold, with tempuratures dipping well into the 50s on the aircraft. I was shivering and sneezing the entire time, guests in the row in front of my had their leather jackets over their faces. Air was pummeling me in the window seat. It was the most miserable 2 hours on a plane I have ever experienced, and I have been on thousands. I would highly reconsider the tempuratures on the plane seeing as that this could severely sicken children and elderly. I have never experienced this before."
Pros: "Very smooth ride, only a little bit of turbulence here and there but nothing to write home about. Crew was also extremely professional and friendly. For my first time flying solo, they were amazing."
Cons: "Entertainment was lacking. My entire row couldn't change the channels at all so we were stuck watching the same movie on repeat. Couldn't even get to the map to see how the flight was progressing. WiFi also kept going in and out every 3-5 minutes. Knew this was to be expected over Canadian airspace, but the rest of the time was unbelievable."
Cons: "It was the most mediocre flight I've taken in a long time. And I still had to pay $100 for an exit row instead of a regular seat. Really? $100 for no recline, no underseat storage, and nothing more than cliff bars and goldfish crackers? Delta.... You can do way better"
Pros: "The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away."
Cons: "No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers."
Pros: "Flight was fina s far as air travel goes today. If they are forcing taller people to pay extra for comfort they have succeeded as in the future I will have to look into "comfort plus. I am not large, 6'1" 180# and my knees were tight to the seat in front with my back tight into the seat. Not a great way to spend 4 hours!!!"
Cons: "Extra personal space and food that isn't served frozen would be nice!"
Pros: "Good food and beverage."
Cons: "Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip."
Cons: "Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class."
Pros: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
Pros: "Clean, new interior. Nice entertainment options and nice screen. Lots of options for charging devices."
Cons: "A greater variety of snacks would be nice."
Pros: "I was seated in economy comfort. Compared with Delta's Econoomy Comfort, I felt that the KLM seat had more legroom and greater recline."
Cons: "The dinner was awful. No choice of meal. Everyone got a small plastic contained filled with macaroni in tomator sauce. Nothing else. Incredibly bad. Breakfast was better. Sausage and eggs, melon, yoghurt. But who is in the mood to eat at 2 am?"
Pros: "Excelent flight excelent service.."
Cons: "The entrance in the gate to the plane always disorganized"
Pros: "Almost everything"
Cons: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."
Cons: "Not making me sit on tarmac pretending you already don’t know the flight is canceled. Enough of the dog and pony shows."
Cons: "middle seat was not blocked like most other airlines. Plane was full"
Cons: "Your seats are too small, but we know the airline industry is not gonna do anything about it."
Pros: "Whole row to myself. Greqt movie, in early and informative pro of a captain."
Pros: "Good crew, appeared to work we’ll together."
Cons: "Could not figure out how to plug in ac for charging devices. Should have some educational label somewhere on that."
Pros: "My plane was downgraded to a smaller and the weight restricted. I was unable to get on my flight at the designated time so now currently sitting in another plane 2 hours later and still haven’t left for my destination GRK. This is the worst I’ve been treated since flying with American Airlines."
Cons: "If I was able to get on my original flight without downgrading and weight restriction issues. I am highly inconvenienced by American Airlines"
Pros: "Big jet not typical going into Knoxville."
Cons: "Flight was late. Boarding had every zone called essentially at once so we could all stand."
Cons: "The seating were very uncomfortable the tv screen are small and old fashioned. Compare to other airlines very uncomfortable and they made me check in my carry on bag to charge $60 so disappointed I been taking this carry on for long time no other airline ever made me do that will not recommend"
Cons: "As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment"
Cons: "We were told to board quickly so we could leave on time, boarded and sat for more than a half hour. The landing at Monterey was dreadful, hit hard first touchdown and then two more bounces."
Pros: "Crew was good especially the young man. I paid an additional $78 for an aisle seat and to be away from the bathroom. They moved me two rows from the bathroom. All night the door opened and closed. Constantly people lined up and talking waiting to get in.No chance of sleeping .Man kicking my seat."
Cons: "More leg room. Wider seats, better food."
Pros: "The crew was really nice. Flight was quicker than expected."
Cons: "Seats could be more comfortable. Boarding process should be more organization. Snacks could be way better."
Cons: "too long time before I was transportet with a wheelchair out to the flight. no food even not a biscuit."
Pros: "Short flight, not a lot of people. It was very quiet. Plane seats had plenty of leg room!"
Cons: "Nothing."
Pros: "It left on time and arrived early."
Cons: "One of the flight attendants was particularly snippy with everyone."
Cons: "Felt very cramped which did not make for a good res eye flight from LAX to EWR."
Pros: "For a little over $2000 you get an economy seat non-stop from DC to Tokyo and back. Meals were good. As economy seats go, it's comfortable. Midweek the flight is about half to two thirds full. So you might be able to stretch out even!"
Cons: "Baggage did not make the connecting flight. Their baggage service is poor. Didn’t receive my 2 bags until 10:30pm the next day."
Pros: "The ease of boarding and plenty of room."
Cons: "Only that the man sitting next to me kept the light on. It was an early morning flight."
Cons: "I was assigned a seat in the last row on the plane. during the flight two stewardesses sat in the area behind me. they were VERY LOUD during all the flight. So loud that I couldn't read the book I brought along. This was the leg from DTW to DEN."
Cons: "Was alerted flight would be delayed early and I would miss my connection. Tried contacting agency multiple times with no result. Ended up paying for a flight I never used due to airline fault. Will never book through agency again"
Pros: "I like to reach final destination"
Cons: "Awful service, unless you purchase ,not even bottle water available. You probably would find this kind of service In remote areas of the world. Seats are so small that kids only would fit. Brand new plane ,but design to accommodate minimum, comfort, not for Adult. Shows disrespect passengers."
Cons: "Gate agent was rude during randomly approaching me to ask about bags. Feel free to contact me for more details regarding this interaction. Upon landing, our gate was occupied and somehow an additional plane was being given access to the soon-to-be vacant gate before us. Flight steward was funny and tactful with dealing with a customer's complaint about idling engine noise as we waited on our gate, but I could definitely sense the tension between the two, and the nonexistent desire of the stew to deescalate the situation, but rather, antagonize the guest a bit in reprimanding him for his complaint."
Pros: "It was a pretty smooth flight and we left on time."
Cons: "I realize you have to pay for any and all food and beverage items, but I had no menu in front of my seat and nobody came by to ask if we wanted anything, even though the flight was over 3 hours."
Cons: "This company is a scam. You pay a extra fee for everything Printing your boarding pass that will be $10. oh wait you want to take a carry on bag that will be $45. You want to check in a bag that will be $45. If you do decide to check in a bag or a carry on make sure the demensions and weight is correct there will be another fee for any luggage that doesn’t fit their rules. Make sure you get a drink in the airport ahead of time because once again they charge for standard drinks while on the plane, the extra charges just never stop! In all reality it is not worth the savings in plane ticket because of all the additional inflated prices they get you on."
Pros: "In flight people are very nice!"
Cons: "Did expect to pay soo much for the carry on suit case!! $55 dollars! Really!?"
Pros: "Boarding was smooth"
Cons: "Sprit should not charge for carry on luggage. They should add that cost into the cost of the ticket and stop falsely advertising like they have cheap flights and they don’t. Also charging for snacks after people have had to pay high prices for luggage is highway robbery."
Cons: "Canceled my flight without notice did little to nothing to accommodate"
Pros: "Nothing"
Cons: "My trip was cancelled and didn't tell me. My money hasn't refund yet. What a terrible experience whit this site."
Pros: "Flight attendants were pleasant."
Cons: "Being nickeled and dimed doesn't feel good. For the prices they charge for carry-on and drinks and to pick seats....may as well pick the more expensive flight with a normal airline where the seats recline."