Not Bad At all
Pros: They didn't have my car available when I got there so they gave me a free upgrade to from a Kia optima to a Ford Escape. They were very courteous and got me in and out of their in no time. Also once I waived coverage they didn't keep trying to sell me on it.
Cons: It was on the far side of town but it was much nicer than the closer avis on Magnolia so it was worth the inconvenience