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The plane is small and cramped. Only two snacks. No tv in the seat. Crew was great and the airport staff was great also! We boarded quickly and plane staff was friendly and kind

I was upgraded to first class which made the whole experience absolutely wonderful!!

I don't understand why passengers are frequently told that they must check their carry-on luggage due to the full flight and we board and find there are multiple empty overhead cabins with space for our carry-on. Crew should be more accurate in their assessment of the space (they have radios and I assumed they were in communication with a crew member on the plan who could tell them that the spaces were full or that there were remaining spaces). We were told in no uncertain terms that any remaining passengers yet to board had to check their carry on because no space remained on the plane, but there were multiple spaces available (including some that were completely empty) when we boarded. As someone who travels with things I must have with me, I do not appreciate this misinformation which causes me delay because I have to wait at baggage claim to get my small carry-on.

The flight kept getting delayed for 6 hours until it was finally cancelled

As soon as we arrived Ash greeted us with a warm smile, positive attitude, and was incredibly helpful. He again met us at the counter by the gate and prepared us for our long trip to the Philippines. We shared some small talk on the jet bridge as he was passing by. The best experience I have ever had with any airline. Keep up the good work!

Most everything was as expected, but the flight attending crew were loud and obnoxious.

Great flight and friendly staff. Unfortunately, takeoff was delayed, but due to weather.

They had all the passengers running around the airport as they kept changing the gate (from B7 to C1 to B16). Then they were saying the flight would be delayed and then they immediately boarded it, almost standing passengers who'd wandered off thinking it was delayed.

This is a horrible experience. I purchased upgraded seats months ahead of time. Seat 6A specifically for my wife, and 7B for myself. On the day of travel, we were issued boarding passes that reflected the seats that we purchased. However, at the gate when checking on to the airplane, we were told that our seats have been changed to the very back of the row next to the restroom. I explained that I purchased the seats ahead of time. And that this was important to us, hence why we plan ahead.the agent apologized and said that CA was given to somebody else so their family could sit next to each other. Family, who evidently did not plan ahead. Nor did they pay extra for that seat. Subsequently, my seat was also changed. I was told this was because somebody was handicapped and knew that seat. I can understand boarding early if you’re handicapped, but what does 20 feet of distance matter at all. I watched. The agent apologized and said that CA was given to somebody else so their family could sit next to each other. Family, who evidently did not plan ahead. Nor did they pay extra for that seat. Subsequently, my seat was also changed. I was told this was because somebody was handicapped and knew that seat. I can understand boarding early if you’re handicapped, but what does 20 feet of distance matter at all. I watched the so-called handicapped couple haggle and Hagle and Hagle and eventually the agent came in. They were Indian couple and I can assure you they were not handicap. I can also assure you that they did not pay extra for that seat like I did. This is some of the worst performance, and as well as customer service I have ever experienced. This is absolutely Unacceptable. The agent said I can file a complaint and try to get a refund issued for the extra money for those seats. I simply said to the agent the same thing I will say to you. I don’t care about the extra money. I wanted the seat. I paid for the seat. I expect a full refund for both of those tickets at a minimum. I hope you feel this is not reflect Alaska Airlines. I hope you will make it right.

It would have been nice to have wi-fi, but I only care about the quality of the flight, which was excellent- smooth takeoff, smooth landing, and very little turbulence. I don't care about food, entertainment, etc.

Meh. A late flight meant I missed my connections, and a 2pm LAX arrival turned into gettin in after midnight.

There was plenty of overhead room but half of the passengers were told they had to check their carryon bags. My partner and I checked in as early as possible and our seats were split across the aisle.

Your crew could maybe answer the call bell at least one of the times I pressed it. I pressed it first time with 2.5 hours left in our flight bc my partner was hungry and wanted a sandwich. We finally got the sandwich with 40 mins left in the flight.

The Flight crew didn’t serve us until about 1.5 hours into the flight because of turbulence but after it ended it was fine to move around. They served us water only and snacks and then NEVER, NOT ONE TIME came through to collect trash until right before landing about 1.5 hours later. There was absolutely no need for that. They crew was just standing around talking and visiting with each other and really never tried to see if we might want something besides water or even try to come pick up trash. This is VERY unusual for a Delta flight but it was not what I would have expected for a 4 hour flight.

There was a loud squeaky sound the whole time we were flying.

I didn’t like that I could not select my seat and was assigned a seat when I checked in at LAX

Great experience overall. Check in at Austin was congested as they only have about 6 check in kiosks, one was broken, and there was a lot of Spring Break travelers.

I was sitting at comfort +. One of the Asian male crew was so loud when he delivered service. When he asked questions or what food you need, he was shouting. He must be a prison guard before going Delta.

Bag drop off was slow and annoying. Only 2 agents at the entire delta desk, and no one directing traffic for what line to be in, many confused people slowed down the process. Boarding was fine. Seats in Delta comfort plus were fine. Snacks were great! Definitely a bonus. The entertainment system was awful — old, slow, not responsive, and completely unable to play games due to some kind of error. But on the other hand, thank you to Delta for the free WiFi. That made it better.

Space and comfort was good. Staff could have been more helpful and friendly.

The WiFi stopped working early on in the flight. No audio from entertainment system.

They put me on a chair in between two men, one overweight who was almost falling on top of me, and the other was even uncomfortable because I was half falling because of what the other was pushing me. I stayed with. my feet were swollen from fluid retention and from being unable to accommodate myself. it was very uncomfortable. I asked for help but they told me that the flight was full and they couldn't help me. I got off the plane almost unable to walk due to the inflammation. and then at FLL airport I asked for help because I couldn't go to my next flight, which was a connection.

Great! I love Jet Blue. My favorite airline! Very efficient, clean and timely.

Service for food to our seat was a bit slow. Snack choices were just pretzels or baked chips. My seat cushion was not attached. Other than Barbie, video choice were not very good or current.

I really liked the way snacks and drinks were available throughout the flight!!! The flight attendants were also all fantastic!

It took an hour to get my bag after landing. Not exaggerating

I had a horrible experience with TSA at the airport. I had to go through TSA several times as there was some issue each time with a piece if clothing I had on. It was so busy & chaotic that I ended up forgetting my Apple laptop at TSA. It’s been days & I can’t get through to anyone to get useful info on how to get it back. I’m very angry because contacting lost & found shouldn’t be this difficult. Employees should know what is going on at their place of work. It seems no one knows as everyone’s answers are contradictory, or you can’t speak directly to anyone as the calls are automated. Very upsetting.

Everything was good instead change the gates! I missed my first flight because it was changed the gate and I didn’t know!

Best Thing flight took less time than programmed, quick entry and exit. Recommended!

My experience with Eva sir was good except the long walk in LA Lex, that was inconvenient for my age,

See my previous comments. I was probably booked in business but was moved to economy

My flight was delayed for a whole day, so I lost a day of my vacation.

Flight was delayed due to the late arrival of the catering truck, which is quite unacceptable. There was a beverage service, but no pretzel, or cookie, or nuts were served in coach.

Flighty delayed on boarding - then group 1 had to check their carry on bags but groups 3 and beyond could carry bags on - very inconvenient for weekend business trip with no checked baggage. Then delayed on the runway - before take off. No communication from pilot on why or how long. Wifi/Entertainment didn't work for 4+ flight. Upon arrival, attendants announced wrong carousel for baggage claim - everyone was waiting at the wrong place for their checked bags. This was a mess united!

Check in etc was very good. As for on the plane, it was like flying in a freezer. It was so cold, i have flown for years and never been so cold on a plane. Staff on board said its always cold when flying which is a load of rubbish. They wouldnt put any heating on and now i have the flu because of this .

Our original business class flight was cancelled so we not only downgraded but we were also spread out across the plane not sitting together in separate middle seats. My poor kids were scared and couldn’t see me on the flight and the crew wasn’t sensitive to the situation and what the airlines did to us. Very dissatisfied with United airlines.

The WiFi didn’t work and the seats are too close together. Very uncomfortable.

On time every leg of the journey and exceptional staff at counter, gate, and on board. I haven’t travelled in US for a long time and was genuinely surprised how pleasant this was.

Too many fees (but that seems to apply to all airlines nowadays)

Over two hours wait to get wheelchair assistance from arrival to the departure gate for LA was unreasonable even though there appreared to be heavy demand.

After 5 hours of delay, they cancelled the flight. Very disappointed

My flight to LA was cancelled. I waited at the airport for 3 hrs saying it was delayed and then all of a sudden it was cancelled. Frontier only gave me a voucher and refund but could not rebook me. Flights on other airlines were too expensive last minute. I had to drive down to LA and didn’t even take my return flight home since I had to drive. One of the worst airline experiences in my life. It’s crazy how airlines can just upend people’s plans just like that.

Flight was 3 hours late leaving. Poor communication from the staff about delays. Impossible to get in touch with customer service (by design). And it actually didn't come out to be much cheaper than a non-budget airline! Not worth the headache, I'm never flying Frontier again

The flight attendence were extremely rude and I am disabled

They wouldn’t let us on the flight even tho we were an hour early. No refund not even our bags that were prepaid

I strongly dislike Frontier. I find them barebones, the seats not particularly comfortable, the nickel and diming is maddening, the app is TERRIBLE - super confusing to navigate, and the last 4 frontier flights I have flown have been on AVERAGE 2 hours late, one ruining a fancy night out in Vegas with reservations made well in advance, which was nodded to with a measly 5000 miles, which translates to almost nothing. At least credit a free checked bag or something.

8 hr delay. had to buy another ticket with another airline

The agent at check-in was strident, unwelcoming, and condescending to customers ahead of me.

9hrs delay and didn’t provided anything until after flight landed $75 voucher for fiuture travel no meals or anything.

There were 3 leg for the trip and each leg was delayed by 90 minutes or more. The boarding process takes forever with people waiting on the jetway even though most folks do not have carry-on. The whole process is poorly managed.