Daily cleaning, installation of cabin HEPA filters on flights from Uruguay
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Scores according to KAYAK customer reviews
Pros: "comfortable seats. the food was good, good sandwich."
Cons: "for this type of flight, nothing at all."
Pros: "The crew was excellent!"
Cons: "Maybe more movies"
Cons: "No entertainment. Plane is getting old."
Cons: "Hot and delah"
Pros: "On time!"
Pros: "Great seat. Right behind first class."
Pros: "Crew was polite and courteous..food and beverages were included in trip."
Cons: "a/c full, needs more control."
Pros: "Excellent service and on time."
Cons: "Food could be improved a bit more."
Pros: "The food and entertainment."
Cons: "Perdí el enlace con New York por La demora en la salida El próximo vuelo y que me ofrecieron pero 10 horas después de mi arribo En aceptable experiencias"
Pros: "Same as above."
Pros: "buen avión"
Cons: "falta entretenimiento a bordo"
Cons: "My wife suffered was robeed in the airplane and nobody on the crew pay real attention to this subject; My wife lost her blackjacjet due to the indifeerence of the crew on COPA fligth from PTY to MIA,"
Pros: "On time"
Pros: "On time"
Cons: "Food very average"
Pros: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"
Pros: "2 checked bags for free! Free alcoholic beverage. Other airlines nickel and dime you, Copa is great. Best prices, great service."
Pros: "The price, I guess - it's a little cheaper than other airlines. The crew was OK"
Cons: "Tiny, uncomfortable seats. Very bad food (and I don't know if it's good or bad that it was in tiny portions)."
Pros: "I like the easy connection and that we arrived on time. Even that the boarding was late."
Cons: "airplane cold and no blankets. Bad service. No info"
Pros: "I would like chais mores comfotable.. the flisgt was long an bored, because the entertainmet was not good."
Pros: "The flight left on time"
Cons: "Food is awful and the movie played is the worst children’s movie ever."
Cons: "La comida no es adecuada para un viaje de tantas horas"
Pros: "Las atenciones son buenas"
Cons: "La comida no es buena para un vuelo de 6 o 7 horas"
Cons: "Too much turbulence"
Cons: "Plane with old Business class seats that were not worth the price of a business class airfare"
Cons: "The quantity of the food was few"
Cons: "La demora en la partida de Montevideo hizo perder una conexión con Washington y la llegada se produjo con varias horas de atraso."
Cons: "Late departure because of the weather. Why boarding and have us 2 hours inside the plane waiting?"
Cons: "check in"
Pros: "Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights. I was glad to enter a cool plane, as the Tocumen Airport was without air conditioning service."
Cons: "Tocumen Airport is always crowded, noisy and this time around was without air conditioning. As their main costumer, Copa Airlines should pressure the airport authorities to keep a standby AC system in place or replace it with one that can better handle extreme traffic of people."
Cons: "very cold on the plane and don't provide blankets!"
Cons: "Everyone everything"
Pros: "Nothing. They said I was a no show on Wednesday Miami Panama and cancelled my reservation. They made me go to The airport and didn't even apologize. Unbelievable mistake."
Cons: "The way I was treated"
Cons: "Then bathroom were nasty. No food or beverage available. No blankets. No pillows. No staff around. Uncomfortable seats."
Pros: "I now am a fan of COPA airlines"
Pros: "Quick delivery of luggage at baggage claim Excellent service at airport and on plane"
Cons: "Mediocre (vegetarian) food Broad choice of movies and TV, but quality lacking"
Pros: "Flight with Copa was smooth and easy! No problems!"
Pros: "Was a good flight. The staff was very gently"
Cons: "Doesn't had blanquette"
Pros: "ok. good"
Cons: "Rude personnel at the gate"
Cons: "Crowded. Very scary."
Cons: "Crew manners"
Cons: "Food was bad!"
Pros: "The quantity of food was pretty good. The entertainment options very fun."
Cons: "The announcement at 7am could have been avoided. It woke people up."
Pros: "Boarding was generally quick and easy."
Cons: "Aerolíneas charges exorbitant prices for luggage - the 1st suitcase is $40 (USD) and additional luggage is $80 each. When purchasing tickets, it was not stated that luggage fees may apply, and when we checked the luggage we weren’t how much the baggage fees we’re until we went to another counter."
Pros: "I liked nothing about this flight."
Cons: "The flight was terrible. Poor communication from the airline staff about delay and extensive wait to pick up baggage from New York airport. I highly discouraged any traveler from flying with Aerolineas Argentinas. The food was very bad and the airline crew was unprofessional."
Cons: "All excelent"
Pros: "Plane was great... staff was awesome"
Cons: "Better food would be great"
Pros: "Boarding , They boarded zone 1 and only zone one than zone 2 made for very quick boarding"
Cons: "Food and flight attendants very little service but I think that comes from the airline"
Pros: "Flight staff was very helpful during the flight."
Cons: "Need to offer water on very long fights. There was confusion on what line a person should stand in for boarding."
Cons: "food was very simple, cant say i enjoyed it, just ate to pass time.tv had very few movies and other stuffs as well.seats were too small"
Cons: "Food, time fling chenger to mach no more Aerolíneas Argentinas"
Pros: "The price was competitive compare with other airlines for the end of the year holiday travel."
Cons: "My sit didn’t recline at all it was very uncomfortable the entire trip added to the small space for each sit and from row to row."
Pros: "On time"
Pros: "Terminal was spacious and pleasant. Crew was professional."
Cons: "I am baffled as to why water bottles were confiscated or emptied at the gate. This is the only airport in which I have encountered this after you have passed through security. It is important to stay hydrated on flights and the small cups of water delivered twice during the flight are not sufficient. No indication was given on tickets of what meals would be served. I ended up paying for a dinner in the airport only to be served a dinner at 12:30 am on the flight. It would make more sensed to have a light snack at that hour and a better breakfast served in the morning. The US Customs card handed to me was in Spanish only. An English option would have been good."
Pros: "Basically good and safe flight Food was served twice"
Cons: "Too hot Not enough liquids were served Tried to contact attendant and never got response Pressure upon landing was extremely painful in ears"
Cons: "Outdated plane, poor business class experience: seats malfunctioning , old stuff, average food."
Pros: "The ground staff was very friendly and helpful."
Cons: "Lining up to board is very confusing"
Pros: "Staff was excellent"
Cons: "No reason to have dinner at 1:00 am. Just let us sleep. Too much waste with low-quality food and garbage created."
Pros: "They called me the day before a major snowstorm and moved up the flight. Optionally they would have rescheduled me on a later flight! The flight was timed perfectly to take off as the first flurries fell! Unlike hundreds of other flights I was not stranded or rescheduled!"
Pros: "I loved the attention of the crew, food, entertainment (Argentine films) and the way they did the boarding."
Pros: "The captain made an outstanding, smooth landing. Boarding smoother than expexted."
Cons: "Food was sub-par. No entertainment. Seat a little tight."
Pros: "Boarding the plane back to front is common sense! Food was decent, the dessert was somehow really delicious."
Cons: "Checking-in in Argentina was chaotic and hard to understand, but they got the job done, apparently they have a system that works for them, but as an outsider it's hard to recognize. Way too many announcements for an overnight flight. They also served breakfast at midnight for some reason? Could just be the awkward time of the flight."
Pros: "good movies"
Cons: "cramped space because I'm very tall. I went to talk to aerolinas that I wanted an emergency seat because of my height but they didn't change the seat and while in flight I saw the seats were empty and moved but was kicked out by crew members who didn't care I was in great discomfort."
Pros: "Checkin, boarding and short flight all excellent as was service staff"
Pros: "Nothing, everyone was rude"
Cons: "Did not let me get in my flight because I had surgery 15 days prior"
Cons: "Boarding in Buenos Aires was an unorganized mess. The seats were very uncomfortable on the plane. Food was bad."
Cons: "We were seated in the front row in order to have our daughter use the bassinet, but there were no bassinets available."
Pros: "Crew were very responsible and respectful."
Cons: "At Ezeiza Airport the Aerolineas Argentinas attendants for the checking were too slow! Food/ dinner very poor. The flight/ pilot was good. Crew was good. At the JFK I have to wait almost 4 hours for the luggage!!"
Pros: "Direct from BA to NYC"
Cons: "Very cramped seats. Limited entertainment selection."
Pros: "Good service and food flight on time"
Cons: "The tiny seat and no much inclination"
Pros: "Departure and arrival on time . Overall hassle free"
Cons: "Least space between my face, knees and seat in front of any plane I've ever been on. Food mediocre, coffee pretty bad. Because of cramped soace I couldnt even eat without getting food on my clothes"
Pros: "Nada. Una vergüenza! No pudimos viajar. Lo único bien que hicieron (porque deben hacerlo porque tiene un arreglo entre otras líneas) fue que nos mandaron por Iberia."
Cons: "Por un paro gremial nos cancelaron el vuelo dos veces y reprogramaron. Cuando llegamos a Ezeiza nos dijeron que estaba cancelado y que se te programaba para dos dias posteriores!!!! Una vergüenza. Los pasajeros somos rehenes de sus problemas internos. Típico de Argentina!!"
Pros: "Absolutely nothing"
Cons: "Delays, lack of information provided. No English US customs forms?! Extremely uncomfortable. If possible, never flying this airline again."
Pros: "Flight attendants bearly smile at you but overall the service was ok."
Cons: "I was looking to have a warm breakfast but instead the airline went with easy, cheap cold bread and sugar bars. Coffee was not good either. I felt cheated and fat after getting off. Flight attendants bearly smile at you but overall the service was ok."
Cons: "The crew in Ezeiza aerport"
Pros: "Service Food On time"
Cons: "Space berween seats which is as small as in other airlines"
Cons: "I understand I bought a flight in economy, however, to sit for a 12 hour flight the space provided was super uncomfortable and it wasn't enough leg room. I have been on a 5 hour flight to Mexico from JFK with both AeroMexico and Interjet under economy and both airline provided significant leg room. I was disappointed with Aerolineas Argentinas, I was expecting more comfort."
Pros: "Leg room its ridiculous, very very uncomfortable for a 10 hours flight"
Pros: "there wasnt much i liked."
Cons: "i was very sick on the flight and didnt feel good, i had hoped i could be moved being that id be in and out of the bathroom alot, they told me my seat was "close enough" to not worry. it was not. i asked for juice and wouldnt give me any because they had to serve at breakfast so i had to drink water. they leave the whole back row open without people as well as another section closed by curtains but couldnt accomodate me to feel more comfortable, besides the crew was rude. i also really didnt like that when i called to reserve my seats (because for some reason it wouldnt let me do it online) the person on the phone was the worst, she seemed mad because i spoke to her in english instead of spanish, and couldnt give me any of the seats i asked for"
Pros: "All pretty good. Cheerful helpful staff at counter and on flight. The expected half hour departure delay was communicated one week in advance! Very considerate."
Cons: "Some grumpy crew members that obviously did not appreciate being on the special schedule flight departing at 4am. Priority Boarding had only one security check personnel (as oppose to the six people at regular boarding). This made the boarding process very slow. The airline should allocate personal to the priority boarding first and then move them to the regular boarding once priority boarding is complete."
Cons: "It seems like there is no simple grasp of what priority luggage means. It means that it should be handled first and that it would come out first on the carousel. This did not happen and caused significant delay in our departure."
Pros: "Pleasant crew."
Cons: "A bit crowded seats, especially to watch TV screen less than a foot in front of eyes -- not good for eye sight."
Cons: "The seats were so tightly packed that a normal adult can't keep avoid touching the seat in front with their knees. Add to this the crew did *two* beverage passes on an 11hr flight…horrible."
Pros: "Seats were comfortable, plane seemed clean, the atmosphere was calm and quiet, and flight was on time."
Cons: "Food from New York to Argentina was very good. Food from Argentina to New York was a bit stale, coffee was especially poor."
Cons: "not anywhere near enough leg room"
Pros: "Crew was friendly, good selection of movies, easy boarding process"
Cons: "Very uncomfortable seating and headphones. Crew did not come around with water at all during the night"
Cons: "I didn't like my entire experience with aerolineas argentinas I strongly recommend that you avoid flying with them at all cost. Poor customer , horrible attitudes outdated planes zero comfort on the longest leg of the trip. JUST do yourself a favor and don't do it!!"
Cons: "No legroom Pitiful food. No water offered during flight except with meals"
Pros: "Yes ..... but you have to pay in order to fly confirtable , they dont give you alternative!"
Cons: "Not to pay for ítems that are bebefits with Workdmember credit CARD Santander I paíd luggage and they dont return money baca even if you made the mistake"
Cons: "Seat comfort"
Pros: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Cons: "More options of TV shows to watch."
Pros: "The flight was canceled and Latam did nothing to help get me on a new flight."
Cons: "Latam has zero customer service skills I went around and around in circles trying to get a new flight."
Pros: "Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals"
Pros: "The early check in"
Cons: "The flight was delayed more than an hour. The seating is super uncomfortable, a small sandwich is all we got for an almost 4 hour flight plus the delay. No entertainment on board makes it a killer. I will no longer be booking any flights with LatAm."
Pros: "The food was good"
Cons: "It was good"
Cons: "Venden asientos pero sus sistema de la aplicación es pésimo no me dejaba cargar el pago. Para el embarque de miami a lima no había buen orden"
Cons: "Have the seats when I boughted the ticket. Couldn’t check in , there is no option for residents, only visa Viver"
Pros: "No waiting"
Pros: "Boarding and Check in was really good"
Cons: "The temperature of the plane was too cold. A bit warmer would have been better."
Cons: "One bathroom was out of order, and movie system did not work"
Cons: "No retrasos"
Pros: "Make you feel at home with the chilean way of beeing"
Cons: "The rates"
Pros: "Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available"
Pros: "smooth flight, attendants were very polite"
Cons: "did not offer a bottle of water, sodas were restricted at a small cup"
Pros: "Excellent thank you very much"
Cons: "The boarding process was disorganized."
Pros: "The flight was great! The attention getting the boarding pass in Chicago was wonderful! I believe that isabela was the name of the person that helped me with my bags and she was extraordinary"
Cons: "When I was boarding the plain... the people in charge was very rude. I had to give them my carry on bag because there was not space and the way in which they asked for it was very unpolite."
Cons: "It actually was all good"
Pros: "Lancing was excellent. Good leg room, good leather sits"
Cons: "I thought service was good."
Pros: "Nice flight, enjoyed the food, excellent service."
Pros: "Plane on time performance"
Pros: "Landing was perfect!"
Cons: "One of the orlando airport Imigration building was underwater. There was a broken pipe. They have to take us to the others Imigration building where we have to wait for suitecases together with 4 other flights. All that summed up to about 4 hours. Lost connection NO personal of Latam was there to help out. Had to buy another ticket."
Cons: "no customer serve no help"
Cons: "That there was a friend of the staff seated in seat 7 aile and the steward from first class kept on asking her if she wanted something to drink he didn't ask anyone else She asked for something and they brought her what looked like a cell phone in a blue case She was treated way better than all the other passengers and I just thought why can't we all be treated the same way"
Pros: "Punctuality. attention of stewardesses"
Pros: "Everything was excellent."
Cons: "The space"
Pros: "Easy boarding and organized staff. Friendly staff overall."
Cons: "Terrible terrible food- no TV (really? in 10 years flying to Colombia this was a first) seats were very uncomfortable, no room to move the legs, the seats were super old no room at all. I have traveled with LATAM before and I had good experiences, with no complains. But the flight from Bogota to Miami on may 29th was mediocre and it seems longer than it was. That plane should be used for shorter flights and not a 4 hour international flight. I am not expecting first class seats and 5 course meals. But for the same price I could have used other airlines."
Cons: "I flew home on the LATAM600 Lima to LAX. My flight was suppose to leave noon on May 25. Unfortunately we were delayed until noon the following day, May 26. I understand these matters are out of attendant's control, but the changes were not communicated in English and everyone was extremely slow to get us situated. Our flight was officially canceled at 5:30 pm, and it took five more hours for the attendants to get us to a hotel. In the morning, the transportation was not communicated well that I missed the bus. During all this, they never tried to re-book anyone either. I would pass on flying LATAM in the future."
Pros: "The crew was professional and friendly."
Pros: "airplane was new"
Cons: "i was not able to do online check in"
Pros: "customer service in Bogota"
Cons: "needs to download the app to watch movies if you do not have a I pad or smart phone????"
Cons: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."
Pros: "nothing really different from other airlines"
Cons: "my camera and other things were stolen from checked luggage and the company didn't respond"
Pros: "The service onboard is really excelent. No complaints at all."
Cons: "The online and telephone system is the worst. They never are able to confirm your seats or preferent seats . You can not use an american credit card if you are in south america. They give you a confirmation number to pay your flight ticket in "Plaza Vea" (Peru) and when you get there they told me that at only in a few "plaza veas" you can pay your ticket. I had to spend like 100 soles (30 dollars) to pay my upgrade seat. There is more Horrible experience to tell about it . Avoid LATAM"
Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."
Pros: "Smooth flight landed a little ahead of schedule."
Cons: "Had an isle seat on a red eye flight and I kept in my seat, attendants would walk by without disregard that people were sleeping and bump into them. I always fly window but there were no more available. I didn't get any drink or food but I did smell it when it was being served."
Pros: "Excellent service. First time in LATAM but really impress with service. Food and beverages option and entertainment options too. Excelent planes"
Cons: "nothing was wrong."
Pros: "The planes were new and immaculate, seats were comfortable, we were welcomed by the flight crew upon embarking, and there was a wonderful selection of entertainment."
Cons: "The food selection was rather light, especially for those with celiac issues and or vegetarian."
Pros: "Fabulous staff"
Cons: "Long boarding times waiting too much"
Cons: "no breakfast"
Pros: "Atencion del equipo"
Cons: "Ruidos inusual del avion al elevarse y descrnder. Check in horrible"
Cons: "I have not got one piece of luggage yet. I am in Cali Colombia. Have not received any any notification!!!!!!"
Pros: "Very easy process of boarding, flight and leaving the plane."
Cons: "Besides water and juice, with a small pack of crackers, nothing else is offered, unless you pay for sandwiches or other drinks."
Cons: "food, entertainment"
Cons: "Que funcione Latam Enterteinment o tenga pantalla de entretenimiento"
Cons: "Landed 45 min ago (with a 45 min delay) and still no luggage."
Cons: "Avoid delays and communicate better about the delays"
Pros: "Nice crew. Okay seats."
Cons: "4 hour delay with no information. Just horrible in this day and age."
Cons: "I had two USB chargers at my seat, but neither worked :("
Pros: "The seat isn't confortable. The head rest isn't adjustable. The power outlets was not working at all."
Cons: "Better seats with adjustable head rest and functional power outlets."
Pros: "O lanche não foi Mãe Terra e isso é muito bom."
Cons: "The flght was delayed"
Cons: "Time - delayed twice - missed connection"
Pros: "All great n crew very helpful"
Pros: "time was OK"
Cons: "Starting by the fact that if the system was actually working we could’ve done check in in the machine, and cut the 2 and half hours of line for check in and luggage drop off. The check in crew was not efficient at all, they would take 10 to 20 min to every costumer, no organization and poor trainin."
Cons: "Gol app is terrible and buggy."
Cons: "Check-in with Gol can be a nightmare. Long waits"
Pros: "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."
Pros: "On all three flights the crews were excellent. Everything else was fine, it is difficult to praise a 12 hour flight, just bearable."
Pros: "On time"
Pros: "On time"
Cons: "More efficient check in. Long wait at gate."
Cons: "The flight delayed A LOT."
Cons: "Missed the connection."
Cons: "Delayed flight. Missed my appointment."
Pros: "Flight on time"
Cons: "No entertainment on the flight"
Cons: "I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again."
Pros: "On time and great customer service"
Pros: "Perdimos el vuelo por demora en el tráfico y nos ofrecieron muy gentilmente otro vuelo sin costo. Estoy muy agradecida!!!!!"
Cons: "Extremely uncomfortable seats for such a long flight 10 hrs"
Pros: "el vuelo estuvo bastante bien"
Cons: "casi perdemos el vuelo porque no nos podian despachar las valijas, nadie hablaba ingles o español para que nos podemos hacer entender y terminamos pagando el doble por despachar el equipaje"
Pros: "Las instalaciones en perfecto estado todo en funcionamiento"
Cons: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"
Pros: "Las instalaciones en perfecto estado todo en funcionamiento"
Cons: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"
Pros: "Crew was nice and professional"
Cons: "No entertainment I was unable to get my ticket to Rio de Janeiro and I was only able to get my ticket to São Paulo so I had to see someone else and that is not very efficient"
Cons: "I didn't know about the luggage extra fee.when i buy a ticket ,i mean that include the luggage! In this point , i was very disappointed!!!"
Pros: "Cabinstaff were friendly and professional"
Pros: "La tripulación y la atención muy buena. La distancia entre los asientos excelente"
Cons: "Lo que no me gusta es que una aerolínea que vuela entre Brasil y Argentina la tripulación no hable español, eso me parece pésimo"
Pros: "nice, clean plane; nice check-in experience"
Cons: "Crammed bus to the airplane"
Pros: "First time on Gol! Awesome airline!"
Cons: "Me gustaría que además de portugués e inglés, se hablara español, tener en cuenta que sale de Buenos Aires"
Cons: "Couldn't check in online because system was down and at the airport they had trouble printing my ticket because of a challenge between kayak (flight network) and Gol. Literally hours wasted."
Cons: "Old plane. One hour of delay. No one explain the reason"
Pros: "I like everything about this trip with this airline"
Pros: "A equipe de bordo agradável, mas o check-in pessimo"
Cons: "Flight time was changed quite substantially from the time when I bought the ticket, therefore I simply did not take the trip."
Pros: "Got me there on time"
Cons: "Charged for coffee. No in-flight entertainment, crew was not all that friendly"
Pros: "Very clean, orderly boarding"
Cons: "Need more instructions on boarding in English"
Pros: "It was a short flight so there was no entertainment and I believe the snack was just a snack. But neither of those two things were necessary anyway, I was quite happy to just take the short trip without. I like GOL, it's a nice airline and the people all seem very happy to work."
Cons: "Although not really necessary, it would have been nice if the inflight magazine could also have English because most of us first language English people don't speak a second language, unfortunately!"
Pros: "The flight was ok"
Cons: "No entertainment ... food was too cold"
Pros: "Space between chairs, because I got the Gol+Conforto seat"
Cons: "Same snack every flight. Doesn't even change the flavor"
Pros: "Everything went perfectly. Thank you."
Pros: "Finally sitting in my seat"
Cons: "3 hrs late sucks"
Pros: "It was alright"
Cons: "It was united I should have used LAN"
Cons: "The $25 each way for piece of luggage"
Pros: "Plane was clean. Also liked the fact there was a plug to charge electronics."
Cons: "Didn't like having to wait 30 minutes for a gate once we landed. That seems to be consistent and growing issue at LAX."
Cons: "Delayed, rude stewadess"
Cons: "At this point, I needed a drink and placed an order with the stewardess. She never brought the drink. What is up with you guys?!?"
Cons: "freezing on plane"
Pros: "It was on time staff was professional and friendly b"
Pros: "Check in was easy. bags made it."
Cons: "Sitting on the runway because of security "issue.""
Pros: "Amazing service."
Pros: "What I like the best is the actual time that we're up in the air."
Cons: "What I like least is the long security line in terminal C and long delay."
Cons: "Limited food and drinks options."
Pros: "Good customers service!"
Cons: "It's too bland and they charge you for your luggage. The ticket wasn't cheap to begin with."
Pros: "The accuracy"
Cons: "The chairs"
Pros: "Eh, it wasn't the best nor the worst, just mediocre."
Cons: "I'm not a fan of United Airlines!"
Pros: "The cookies"
Cons: "Everything went alright, got to LAX in 1 hour. Felt nice."
Pros: "Made us comfortable with pillow and blanket. TV screens to watch"
Cons: "The plane was too late"
Cons: "They held us on the plane from Indy to Chicago for so long that most of us knew we were going to miss our flights. I ran all the way to my gate to discover that the plane took off 10 minutes earlier than it was supposed to. I was told there were no other flights to LA and I would have to get a hotel until tomorrow. I was only going to be in California for 2 days so every second counts, so when I became upset the man checked again and found me a seat on a plane that took off in an hour. I was grateful but at the same time I was kind of displeased that he didn't offer that to me originally."
Pros: "It was on time which was good"
Cons: "Tooooo small"
Pros: "The food"
Cons: "Waited half an hour to take off"
Cons: "Was asked to pay $25 extra for my luggage. That should have been disclosed up front on the ticket. Not happy"
Pros: "The directTV was great."
Cons: "Wifi unavailable HNL>LAX"
Pros: "On time, organized boarding"
Pros: "It was on time"
Pros: "On time"
Cons: "Snack is spicy"
Pros: "New plane, courteous staff. everything on time--what else could you want?"
Cons: "There were some crying babies, (5 of them--yikes) but nothing you could do anything about."
Cons: "Worst ever Can you credit my credit card for a full refund"
Pros: "Chairs were comfortable on this plane"
Cons: "I hated everything"
Pros: "Everything was great!"
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "Friendly and attentive staff."
Pros: "Timeliness and orderliness"
Pros: "same comments as above"
Cons: "same comments as above"
Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"
Pros: "We got to LA earlier than the itinerary said"
Cons: "We dont have room to move wile we are sitting. Very limited space. We did not got informed were to get our lugagge"
Pros: "Narrow and no enough room for legs."
Pros: "Everything was fine in anorak sense."
Cons: "Extremely turbulent and the landing was very bumpy and scary. Very windy conditions caused this but it was still a little frightening"
Airlines flying from Uruguay have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Uruguay
Masks required on board, masks provided on flights from Uruguay
Social distancing seating
Middle seats unavailable to book on flights from Uruguay
Testing for antibodies, testing for symptoms for flights from Uruguay
Waiving of change fees. Search flexible flights from Uruguay