Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to Caribbean
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Scores according to KAYAK customer reviews
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"
Pros: "Great crew"
Pros: "Good flight"
Pros: "Nice service"
Pros: "Love it"
Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."
Pros: "The friendliness of the passengers and most of the crew."
Cons: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."
Cons: "Unacceptable delays"
Cons: "Cabin was cold enough to store meat. Entertainment system was poor at best. And, of course, the seats were too small and uncomfortable. Time to start looking at other airlines."
Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"
Cons: "Waited in the runway and then taxied forever"
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Pros: "Quick flight"
Pros: "Very short flight. Not much to say"
Cons: "Not much to say"
Cons: "Cabin was too hot since the very beginning. Even in first class."
Pros: "The counter assistant change my seats and my wife and me seat together"
Cons: "Hot cabin"
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"
Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Cons: "Flight was delayed over 1hr."
Pros: "Buen entretenimiento."
Cons: "La incomodidad de los asientos además que la escala fue de más de 6 horas y fuimos los últimos en abordar. Para colmo los asientos fueron los últimos de la fila y ni siquiera eran reclinables. Creo que deben tomar en consideración a las personas que estamos tantas horas en la escala y permitirles abordar primero además de darles asientos más cómodos más aún si hemos comprado los boletos con tanto tiempo de anticipación."
Cons: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."
Cons: "I never got to Cabo. It took 2 hours for Delta to de-ice the plane in Milwaukee. Because of the long delay we missed the flight to Cabo. We asked Delta to book us on another flight to get us to Cabo today, Delta reps said nothing was available. Delta gave us a discounted coupon for a hotel in Atlanta and rebooked us on a flight to Cabo tomorrow."
Pros: "Giid free sandwixh. Very good entertainment system. Good seats."
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Pros: "The snack was nice."
Pros: "Everyone did try to be helpful but it seems that no one at Delta really knew anything that was going on today"
Cons: "The fact that I missed yet another connection because of a Delta issue. The difference is that this time there was not another connection for me to go to and I was told I would be provided a hotel in Atlanta which was not the case. I had to transfer to a flight 2 hrs away from my home only to still be on the floor of Atl airport because they are unable to appropriately de-ice planes."
Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."
Pros: "Online app to watch movies made the trip fly by. Pun intended"
Pros: "Boarding was good, crew was friendly and we were on time."
Pros: "The baby"
Pros: "I LOVED the 2 seater plane, so comfortable traveling with a companion and not having the third person."
Cons: "Boarding. It seems that it would be smarter to board from the back forward. I didn't have any food so I rated that wrong. Maybe add an N/A to the survey."
Cons: "Small plane"
Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."
Pros: "It was quick and on time relatively smooth flights with little turbulance."
Cons: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."
Pros: "On Time"
Pros: "The plane was not so new or good"
Cons: "The plane and the atention"
Cons: "Late taking off"
Pros: "Quick, efficient boarding. Good crew. Comfortable seats. On schedule."
Cons: "Board the back of the plane first"
Pros: "Movie selection"
Pros: "Ease in finding another connecting flight get to Miami when our connection was delayed."
Cons: "Time between connection should be 2+ hours"
Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Pros: "The plane,plane, plane! Very new and clean , good entertainment. Love it"
Cons: "People taking their time to put their luggage in the bin... Very annoying."
Cons: "I flew a dog in baggage on the JFK to SJU flight. It took almost a hour to receive her in San Juan and then the crate was cracked. I am wondering what happened to my dog if it was jarred so much to crack the plastic crate. Five days and still nothing from Delta on the clsim."
Cons: "No comments"
Pros: "The price."
Cons: "Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!"
Pros: "On time take off and the fact that we arrived alive."
Cons: "Hot meals and inflight entertainment. No even drinks were served."
Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."
Pros: "All 4 legs of our flight were right on time, and the planes appeared to be clean."
Cons: "Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it."
Cons: "Some of the crew had an attitude and the purchased WiFi did not work"
Cons: "Faster baggage pickup at DFW"
Pros: "The crew on the plane were great but even better was the women at the counter in terminal. She was amazing at getting everyone rerouted to their destinations"
Cons: "The WiFi was broken. the plane needed to be inspected and it took 2 attempts to get paperwork right and there was no inspector on the ground. 3 hours later after sitting on the plane for an hour with no food or drinks. If people have waited that long for one of your flights, give them a little food"
Pros: "Crew was snappy in getting people in plane and checking in carry ons since occupancy had been reached."
Cons: "Lack of adjustable headrest on seat."
Cons: "Feeling of being cramped"
Pros: "Crew was great!"
Cons: "Seats are small but I understand why just dont like it."
Cons: "Todo bien"
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Pros: "Time of flight"
Cons: "Aircraft had no screen, old, uncomfortable"
Cons: "Crampt space, cold cabin"
Cons: "Long delay"
Pros: "Movie options were good."
Cons: "The a/c was not working well and t"
Pros: "The service was excellent and the flight on time. Love American."
Cons: "The seats have been refurbished and if you are a plus size the seats are uncomfortable."
Cons: "Seats and space"
Cons: "Entertainment via internet could NEVER be really be done complitly. And the flight attendants did not know how to help costumers"
Cons: "Poor service"
Pros: "I loved everything. No complaints. American airlines is one of the best airlines I have flown with."
Pros: "I liked that we got to San Juan safely. The crew on board was very accommodating."
Cons: "Due to the delays, we missed our jumper flight and American refused to compensate. Also, only had two cookies all day from 8:05am until 3:45 pm! No sandwiches as promised. We were delayed approximately 4 hours total. Had to take a taxi ($85) to Fajardo to HOPEFULLY catch last ferry to Culebra. Guess AmericansAirlines doesn’t care if you have to sleep at the dock!"
Cons: "Dallas to San Juan San Juan Dallas American Airlines has the worst seat of any airline flown by us fare almost 2000 dollars for round trip and the seat is small hard uncomfortable even for a short flight this is no business class!!"
Pros: "On time"
Cons: "Cold cabin"
Cons: "The seats are very tight."
Cons: "Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop"
Pros: "Boarding process"
Cons: "Delay, no food,"
Pros: "Schedule was punctual. The entertainment was superb. Good crew. The overhead bins were, for some reason, larger which aided the boarding process."
Cons: "I guess the lack of snack options but that is just the way it is nowadays."
Pros: "Can't think of anything good"
Cons: "SEE: Customer Relations request #1-249830721"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Pros: "On time smooth"
Pros: "The pilot was a riot, the flight was on time. Again, nothing wrong, nothing special. As it should be (if only we had more leg and seat room, and I am pretty streamline)."
Pros: "Friendly staff. Landed early. Offered a free bag."
Cons: "They moved the flight earlier, which was not fun. And, there were no entertainment centers."
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Cons: "The airline had trouble with the plane. After we waited 3 hrs in the plane they cancel the flight. They offer a hotel but it was very dirty"
Pros: "Friendly polite staff. Plane left and arrived on time."
Cons: "No have owned screen TV"
Pros: "Even when the plane was full they managed to help passengers to get seated."
Cons: "If you still flying economy class, why would you have to pay extra for exit row where the seats are the same. Only received pretzel and a cup of drink on a 3 hour flight once."
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."
Pros: "Overall good flight"
Cons: "I did not like the time needed for boarding/ settling in. But that is a factor of people not following instructions. Not the crew."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Pros: "I was going home"
Cons: "Late flight no pilots andt broke my luggage."
Pros: "Everything was on time, no delays."
Pros: "The crew was great. Trent was outstanding"
Cons: "This was a regional jet, and this flight segment was 3 hours. The seats seem to have a little more leg room than larger jets but much less cushioning, and the pitch/shape of the seat back was very uncomfortable. I could barely walk when we reached Houston."
Pros: "Crew professional. Flight on time and clean"
Cons: "Seating room was horrible. My knees hit the seat on front of me, fortunately the gentleman sitting there did not try to recline. Seat very narrow As well as isle. Controls for monitor in seat back on arm rest and I kept activating it accidentally while trying to nap which was annoying. I’m 6’1” and 190 pounds so am not what I’d consider oversized but I’ve not been this uncomfortable on a flight in many years. Will make a note to avoid this line and plane in the future"
Pros: "The pilot tried to make up lost time in the air."
Cons: "Due to regulations, our crew had to delay our flight 39 min. This was done the night before. There was no way we were going to make our connecting flight, but no one from United seemed to care. The crew from milwaukee to Houston was rude and unhelpful."
Pros: "Departed / arrived on time, clean, good snack options."
Pros: "Everything was fantastic except I was a little squished; but I suppose that is to be expected on the economy flight. We did land later than expected but it ended up being just fine and I was able to connect to my next flight."
Pros: "the crew was great."
Cons: "quick flight. comfortable seats. lots of leg room"
Cons: "La persona que me atendió para abordar y segundo avión con destino a Puerto Rico era una mujer desagradable mal educada trataba mal a toda persona que le estába. Verificando el boarding pass Verguenza me dio que fuera boricua"
Pros: "The crew went above and beyond on this flight. They were continously carrying around juice for us and constantly making sure we were all comfortable. The movies and TV shows were free if you had the united app.overall it was a amazing flight!"
Cons: "Couldn't get direct tv yo work"
Pros: "It was a pleasant flight - nothing too exciting. The staff was lovely."
Pros: "Everyone was so very helpful."
Pros: "Nothing stood out."
Cons: "having to wait for the flight crew"
Pros: "Nothing. Horrible experience all around. Didn't get home till midnight"
Cons: "Kayak sent me a push notification saying flight was delayed. Arrived at airport, it was scheduled for on time. Airline wouldn't let me or my bag on the flight meaning I had to wait in the airport for 4 hours until the next flight out."
Pros: "The planes appeared to be newer."
Cons: "We had very little leg room and my husband had a sore back after the flights."
Pros: "I really liked the price for the exact time I wanted to travel!"
Cons: "A bit cramped."
Cons: "Bumpy plane"
Pros: "Our Stewart on way was nice. Pilet was informative. Let us know what the weather was like and when to expect turbulence. Pointed out land marks as we flew over them."
Cons: "Seating was uncomfortable. Very little leg room and I am short. Can't imagine what it would b like if I were 6 foot instead of 5 foot"
Pros: "Headrests had pull out sides for head. In flight movies what a great selection."
Cons: "Seats were small, very little leg room also,"
Pros: "Service and comfortable seat"
Cons: "100 dollar baggage fee"
Cons: "Flight from mke to Chicago was delayed so long I missed my connecting flight to charlotte. U had to spend the night in ohare airport. Very unhappy with United airlines."
Pros: "I got a window seat"
Cons: "Chair didnt recline"
Cons: "It was cancelled no email no text no call thanks"
Pros: "I got a fair price ticket and plane wasn't dirty ."
Cons: "I was delayed for 6 hrs"
Pros: "Although it was s bit bumpy bcs of the weather, we had the wind with us and we arrived about 30 minutes early."
Pros: "Fast boarding. Flights were on time."
Cons: "Very cramped seating in the back of the plane."
Pros: "I like the United check in person in Milwaukee / kind- helpful- informed. All United personal were polite and professional in spite of many delays , cancellations and upsets."
Cons: "Out going flight to Denver never made it to salt lake . Rebooking barely got us to connecting flights.... but made it we ran to connecting flight and did make connection. Returning, our first flight also never appeared ... two hours and 15 mins of standing in line to rebook We boarded another flight. In Chicago we stood in another line to rebook . Eventua"
Pros: "The staff was efficient, funny, friendly and honest. Smooth landing and good service. Thank you!"
Cons: "Less than friendly staff at the desk. The gate was changed on us and again no United app updates or texts until much later."
Pros: "Smooth ride, professional and friendly crew"
Cons: "Wish the cup "holders" in the tray were deeper"
Cons: "United would not put my bags on despite being at the counter 40 minutes before the flight. Then they put me on stand by for 6 hours during which time they lost my bags and ultimately not having a seat for me."
Cons: "Need water offered free"
Cons: "Plane 2.5 hours late"
Pros: "Flight itself was fine"
Cons: "3 hour delay taking off"
Cons: "The side that I had was very hot and it took a while before it cooled down after flight attendant was notified from everyone on that side"
Pros: "Quick and efficient"
Cons: "Very small and hard to sleep if you are a tall human. Ended up with neck ache"
Pros: "On time. Early."
Cons: "Nothing was fine"
Cons: "Emergency landing with no power in flightn"
Pros: "Agents checking baggage were unbelievably slow. Good thing there wasn't a long line."
Pros: "Every thing was ok"
Pros: "The crew was great. I don't know how to make the stars increase."
Cons: "Arrival times were accurate. Crew friendly and helpful. Freight was good."
Pros: "The Flight attendant and pilot were beyond helpful and apologetic about the delay, The customer service rep in Denver was great."
Cons: "Because of a 2+ hour delay in Milwaukee we missed our connecting flight in Denver to Medford and had to stay overnight. Sitting in isle 1 was uncomfortable and it was a pain not having immediate access to my purse because I had to stow it for take off and landing."
Pros: "Awesome flight , great crew, couldn't ask for better"
Pros: "Very smooth and speedy flight, arrived early!"
Cons: "Flight attendant was over worked. Flight was delayed. Small carry-on compartments"
Pros: "Flight was smooth and in time."
Cons: "Staff at General Mitchell airport (MKE) United counter were not knowledgeable and the check in process was very frustrating. There were not many people at the check in counter, but it took us 30 minutes to check in once we were at the counter working with the check in clerk."
Cons: "Take off delayed due to traffic"
Cons: "The delays and poor customer service."
Cons: "7 hours flight delay"
Cons: "How we were all told after most were ay the gate it was changed to a different gate once there we were told that it would be ay least 2hr late for maintenance. I'm handicapped couldn't get around that was time I could have spent with my family and I was Hungary snf needed to use the restroom which couldn't use until boarding. Very unprofessional I wouldn't give a better grade than a d'- not sure if I would use this airline again. At least we could have comped a free soda and chips. Since the airline new that was happening ahead of time and we could have made choice our selves what to doyou people charge for or fee for anything we might want to change but it's ok for you to treat us poorly sincerely Eugenio Cortez"
Cons: "Ads for their credit card by flight crew"
Cons: "I had to pay $50 for my bag"
Pros: "Inexpensive and convenient"
Cons: "Late also got here and had to wait 30 minutes just to get off plane"
Pros: "The price is great, and the staff are great too."
Cons: "Delays (it is what it is) but people tell me they’re notorious for delays. Bartender at airport told me they’re shocked if no delays from them occur. Lol... refreshments are not complimentary but I expected that. Would I fly frontier again? I probably would. Great price, staff, and wasn’t bad spacing in the seats. If you’re a tall person, won’t be comfortable."
Pros: "Literally terrible service"
Cons: "Overservug drunk girls, 7 hr delay"
Pros: "Its over"
Cons: "The whole experience."
Pros: "Nice snack packs."
Cons: "Wow, chairs are packed really tightly front to back."
Cons: "Service was awful. Delayed for more than 8hrs without an explanation of what type of maintenance issues were happening. Never given a straight answer as to what was happening. Food vouchers were only offered after the airport restaurants had closed. Once the plane was finished the crew had timed out and we could not leave till the following afternoon. Ended up being put up in a hotel for the night and lost an entire day of our weekend get away. Poor contingency planning on frontiers part. There was no reason"
Pros: "Very fast handing off my luggage."
Pros: "How quick the flight was"
Cons: "How long to unbord"
Pros: "FLIGHT WAS DELAYED 4HOURS... and the cost of checking in your bags......"
Pros: "Great crowd of people, loved my co passengers"
Cons: "Delayed 1 hr The tray top is so small and inconvenient that it is rendered useless"
Pros: "Ahead of schedule"
Cons: "No drink service, no entertainment, very expensive. Never again"
Cons: "Very uncomfortable plane. Seats tiny and hard and did not recline. Paid $40 for a carry-on bag. Only water served without a charge for >2 hour flight."
Cons: "Cancelled flight due to "weather""
Pros: "Not much"
Cons: "Seats are hard with almost no padding and don't recline, can't have a carry on. Tray table is too small to anything on! Front tier from my favorite airline to my least favorite airline in a matter of a few years!"
Pros: "Not much"
Cons: "crew was not very engaged. Cramped, bumpy 3 hr ride...couldn't wait for it to end."
Pros: "The crew was fantastic!!!"
Pros: "should have free coffee"
Cons: "no coffee"
Pros: "The crew was pleasant, professional and polite. Imagine they put up with a lot of disgruntled customers but, from what I could see, they in no way let this affect their job performance."
Cons: "- Additional hidden fees for seating (even for basic economy/ Coach) - Seats. They're great if you like sitting for hours in what looks like a reupholstered city bus seat. I'm usually not critical of seating as coach is never anything to write home about on any airline. But when I saw these in combination with the tray table (which was a great spot for 1 dixie cup and nothing else), I had to laugh. - **Carry-on bag fees were MORE expensive than checking a bag (also, not plainly advertised). Check the microscopic print as I'm sure its hidden somewhere. **My girlfriend and I are very lean travelers so we each normally pack one carry-on and one personal bag (for trips one week and under). This helps streamline our exit from the airport at our destination, minimizes the risk of our belongings getting lost, and also saves us money. We did not appreciate feeling penalized for our efficiency. -Multiple delays (both with flights themselves and also in retrieving luggage the at carousel... Even on international trips where I have had a checked bag, I've never actually waited an hour before to get checked luggage). It should be noted that the luggage delay happened on both the departing and returning trip. -Additional charge for onboard amenities. It should be said that I expect this sort of "al a carte" pricing model with "discount airlines" like Spirit or Frontier. So it wasn't a huge shock when I looked at the menu and found that even water was available for a ridiculous price. It did, however seem like insult to injury after being gouged for almost 100 dollars extra (roundtrip) for two seats and one checked bag. To Conclude, sometimes you have to learn lessons the hard way. I purchased these tickets with the thought that I was getting a monster deal over the airline(s) I normally use. In reality and despite our best efforts to cut costs, I was actually paying just as much if not more when all fees were factored in. I was less comfortable and much more inconvenienced for the same amount or possibly more money. I'm still laughing at how this could possibly have happened. I'm definitely not looking to rant, rave, or slander. Just looking to help other travelers avoid an experience that could be straight out of a sitcom movie."
Cons: "It took over 45 minutes for luggage to show up"
Cons: "$5 More to bring bag onboard rather than under the plane. Snacks are expensive. Flight was delayed to and from. Worst airline ever. Fly southwest. Way better"
Cons: "Again held up leaving by "paperwork""
Pros: "We were greeted and told, "We can get you to SLC until tomorrow", but that quickly changed to, "we can potentially book you on another airline". Within 30 minutes we were booked on a Delta flight that got us to SLC through Denver 30 minutes earlier than planned. We enjoyed beverages and snacks on Delta that would not have been provided by Frontier. The clerk at the Frontier ticketing counter was most helpful. We were able to make it to SLC and a wonderful vacation with family. We also received a voucher for $200 each. We will try Frontier again."
Cons: "Frontier did not have the appropriate redundancy to provide service for their passengers."
Pros: "Not much"
Cons: "Everything tha makes frontier itself."
Cons: "Super uncomfortable chairs for napping. No head rest, no recline, and the turn out table was super small so I couldn't lean forward on that."
Pros: "Crew was friendly"
Cons: "The seats were hard, and the bag fees"
Cons: "unconscionable fees, including baggage snacks and everything other than water. as long as your are at it whey not charge for water?"
Pros: "The crew were friendly and attentive. The plane was clean and comfortable."
Cons: "A crew member left a flight bag on an empty seat next to me that they were always into and out of the entire flight. While not hugely disturbing, it seemed unprofessional. Does Frontier not provide a place for crew to stow their gear on flights?"
Cons: "Left the gate on time. Arrived at the gate in Atlanta early."
Pros: "The efficiency of check in"
Cons: "The seating was uncomfortable."
Cons: "Seat are uncomfortable"
Pros: "Fares were good"
Cons: "Everything is extra. This was the least expensive flight we found but after the hidden costs it would have been the most expensive. Carry on $40 each, check bags $35 each, even a cup of coffee wasn't included. Then after all that it was the least comfortable flight I have ever taken. I will never fly this airline again!"
Pros: "I liked it was a nonstop flight."
Cons: "Frontier claims to be cheap flights done right. No. No no no no no. When Midwest Express became Fronteir there were some characteristices they shared: valuing their consumer, comfortable seats and professional staff. That brand is dead. If you are looking to fly cheap, you are far better off flying another aireline. Frontier claims to be cheap but they nickle and dime you for everything: pay for checked AND carry on luggage ($30/$35 ONE way), pay for selecting your seat at checkin ($45 additional for extra legroom, $5 if you're fine sitting in the middle seat at the back of the plane), if you want a mixed drink plan to pay $6.99 for the booze and another $2.99 for the mixer. The seats are hard molded plastic that do not adjust at all, and the tray table is the size of an ipad mini. I tried to sleep during the nonstop but to no avail. If I had flown Frontier with a connecting flight I have to believe I would've been more comfortable as I would have had a break from the awful seats and a chance at getting food and beverage worth far more for the money. I will fly Southwest forever now because of this experience."
Pros: "Direct flught"
Pros: "I liked that it was a low price."
Cons: "I didnt like that you had to pay for everything and that they were really trying to shove the credit card down your throat"
Cons: "I had a very small hand bag and was charged 45.00 dollers for it, thats mean."
Cons: "They charge for everything"
Cons: "We missed our flight frontier employees made us feel like we were in jail frontier employees just didnt care other airlines employees help us to get home because frontier was not caring at all. Also we paid 80 dollars for carry on. its not always good to get a cheap deal i rather paid full price the way we Got treated"
Pros: "The staff was friendly. We didn't crash."
Cons: "The plane was falling apart. No entertainment. No comfort. The reading light was broken."
Pros: "Comfortable seat. Enough room to store my bags."
Cons: "The online check in to get boarding pass was extremely frustrating."
Pros: "I got to Las Vegas in one piece"
Cons: "Packed in like sardines legs hitting te seat in front and your elbows jammed into the person next to you, seats do not recline at all , five inch wide by six inch long seat back trays. All this and no description of the conditions that could let you make and informed decision on weather you would ever buy a ticket on this airline again. The whole airline projects an atmosphere of complete indifference to how you think .. On and off the plane. No directions to bagge area in one of the most poorly designed airports in the US, no clear signage on how to get to the correct baggage area causing over 3/4 of the passengers to go to terminal 1 instead of 3."
Cons: "Seats were very uncomfortable"
Cons: "Before my flight I went on the Frontier website to find the dimensions listed for an acceptable carry on in an effort to avoid checking a bag and paying luggage fees. I purchased said acceptably sized carry on bag only to find upon checking in for my flight that I would be charged $45! I was also informed that selecting my seat would bring a charge as well. The "great deal" I was led to believe I'd found by flying this airline was simply untrue. When all was said and done, I could have flown more comfortably and for less money on another airline. Will never choose Frontier again."
Cons: "no covid protection"
Pros: "I like the wider front seats. Plenty of room and comfortable"
Cons: "On the return trip I wasn't able to purchase the wider seats since they are only 8 of them. I sat on the third row and it was quite uncomfortable even for a small person like me"
Pros: "Terrible! The worst experience in my life."
Cons: "Nothing, the airplane and the staff totally disaster."
Pros: "Flight was cheap"
Cons: "Flight news delayed and everything was chaotic and passengers were uninformed. Completely unorganized"
Pros: "Fair price"
Cons: "Service skills it seems not to be part of the employee profiles. Unfortunately they all have the same lack of empathy and rudeness"
Cons: "All went well, baggage was a little slow, but other than that it was good!"
Cons: "USB Connections & Free WiFi"
Cons: "The space between the seats could be better"
Pros: "No !the crew is what you pay for not at all nice"
Pros: "the flight was good very fast"
Cons: "the flight was good, but the space inside the plane is very small, they charge you to breathe, water, luggage. even the wallet is charged as a personal item, to travel with a baby Spirit is NOT an option. The uncomfortable seats in that must improve a lot. Cheap tickets but you pay for everything."
Pros: "Crew was ok."
Cons: "Flight got delayed. Seats are uncomfortable"
Cons: "Super incómodo"
Pros: "Gate crew of Spirit in MCO Orlando bill me $65 to boarding flight to San Juan with my carry on bag. Nobody’s in San Juan or a Spirit Web site inform me of thie random charge. It’s a Scam!!!!!"
Cons: "I will NEVER flight again with this company and i demand a investigation of this event with Spirit Airlines!!!!!!!"
Cons: "Boarding was horrendous"
Cons: "seat, confort, dint recline, not tv or movies, no snacks"
Pros: "Excellent crew"
Pros: "On time"
Cons: "Seat not comfortable"
Pros: "Timely concienced"
Cons: "Awful seating Expensive food and old No complimentary beverages nor snacks 40 pounds for checkin bags ridicule Hidden costs First time traveling and prices shown on internet raised considerably after all extra charges"
Pros: "The staff in the airplane wass kindly"
Cons: "Spirit service is awfull dont fly with them. Comfort is very poor"
Pros: "Flight left early and arrived early. No drama at the gate. Great staff and smooth landing."
Pros: "Great fly"
Cons: "No entertainment and paying for coffee and beverage in the airplane."
Cons: "Sits are too tight"
Pros: "No delays, easy boarding process, attentive staff and such a smooth flight!"
Cons: "I suggest free snacks or a soft beverage"
Cons: "I had a two hours delay in Fort Lauderdale and I was with my 84 years old father. I'm thinking of not using Spirit again because it's been the third time that I use it and every time there's a delay."
Pros: "Flight was on time."
Cons: "The landing was a little brut."
Cons: "I had to pay $50 for luggage :("
Cons: "Getting dinging for bags at the gate, $50 a bag each way?!? Wasn't explicit ok Kayaks website and very financially cumbersome. Not cool."
Cons: "Had to pay a lot for my carion around 60"
Pros: "The gentleman speaking on the microphone was funny."
Cons: "Seats were terrible and uncomfortable. Charge for everything, nickel and dime for everything. My luggage was over by 2lbs (42lbs) and was charged another $30.00 aside from the $40.00 I already paid for my luggage. They also try to get you to fill out for a credit card to earn points for a free flight. . I will NEVER fly Spirit again."
Pros: "Crew was very friendly and helpful"
Cons: "Long delay in ft Lauderdale on plane on hard seats. After adding all additional cost plane tickets was same as competitors. Only they offer more comfort for the price."
Cons: "The service,"
Pros: "Departure and arrival right on time."
Pros: "there are surprise expenses everywhere. you have to read the fine print before buying the ticket, then you wouldn't. Worst of all is their so-called $9 club which costs $60. Technically they may be right ... read the agreement. It's just no one would expect it to be extraordinarily egregious. It's very deceptive."
Pros: "It was the only flight without stop. That is the only thing I like."
Cons: "The price, seat, services in all aspect."
Cons: "Crew food boarding check in employ not profesional"
Pros: "Colocar tv o dvd para ver peliculas o algun radio."
Pros: "Crew were nice. Good timing."
Cons: "It was my first time with Spirit. I was not aware that eveything has a cost. Bags, carry-on even snacks. No tv on planes. It was a "low price" ticket, but in the end I had to pay $90 for luggage. I did not like the noises of the plane. The crew im times were talking so loud I could not take a nap."
Cons: "Not enogh seats space, no free snacks like Jet Blue, small table...."
Pros: "A clean plane"
Cons: "You could not used cash and no entertainment"
Cons: "It seems like a company that like to fool people."
Cons: "Everything no food,no music,no movies,no enough room etc"
Pros: "Flight on time, clean aircraft, customer services ok"
Cons: "Many hidden costs, seats unreasonably small, no drinks or snacks at all unless you buy them, disorganized. Airline appears reasonably priced, but they charge high prices for any amenity usually included in the price. They didnt have curbside at airport, adding to the long lines inside. Elderly passenger had to walk with heavy bags before getting wheelchair. Not acceptable. Website almost imposible to navigate-kept kicking me out and phone service is inefficient . Clearly, everything is set up to make traveler spend the most for any necessary convenience once they arrive at airport. Will not travel with Spirit agIn."
Cons: "I tried to check in online and the first thing I had to do was pay for my carry-on. As soon as I did I had a response that I needed further assistance from a representative and that I had to contact them. When I did, the woman told me that everything was fine. I re-check and told her the message was still showing up. She told me to try on my computer instead because the message didn't appear for her. Oh and before I told someone my problem I was transferred to the operator a couple of times. Finally I pulled out my computer an as soon as I saw the message called back extremely upset and told her that she needed to check with my confirmation number and to please not transfer me to the operator. She confirmed the problem was an error in the billing address. Worst experience for such a small problem. Crew wasn't too happy on the flight, chairs don't recline, no entertainment or drinks. You get what you pay for."
Pros: "flights were on time."
Cons: "they offer me a big space seat for a mistake they make, then change it to a regular seat."
Airlines flying from Wisconsin to Caribbean have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to Caribbean
Masks required on board, masks provided on flights from Wisconsin to Caribbean
Social distancing seating
Middle seats unavailable to book on flights from Wisconsin to Caribbean
Testing for antibodies, testing for symptoms for flights from Wisconsin to Caribbean
Waiving of change fees. Search flexible flights from Wisconsin to Caribbean