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Pros: "It was a short flight."
Cons: "WiFi access."

Pros: "Crew was great."
Cons: "Nothing."

Pros: "Cabin crew were average over worked with infants and the infirm."
Cons: "More flight attendants on flights with high number of infants and the old/infirm."

Pros: "Nice crew, great gate agent"
Cons: "Not really much"

Pros: "USB chargers on every seat, great service, more leg room than most"

Cons: "both legs of my trip were canceled due to lack of pilots."

Pros: "Friendly staff"
Cons: "Didn’t get TSA pre-check on flight. Long dang line."

Pros: "The gate agents and crew were all very nice."
Cons: "The seats are too small and cramped together. No first class even if you were willing to pay for a bigger seat. No outlets to charge phones."

Cons: "They offered a crummy cookie and literally only orange juice or water."

Pros: "Crew was friendly."
Cons: "seats are to small."

Pros: "Crew onboard was nice and friendly"
Cons: "The plane was late, then it was broken. The delay was a moving target. Finally after an hour a new plane was available. The plane itself was very uncomfortable."

Pros: "I have always flown with Alaska airlines and have always enjoyed my flight. I always will go Alaska if I can. No other airline gives you the same wonderful treatment they give you! Fast check in, courteous team, and they go above and beyond to make your flight as enjoyable as possible. Alaska all the way!"
Cons: "On the shorter flights there isn't anything to do to pass the time. So you hope your seated to a nice person to talk with so you can pass the time. Needs Wi-Fi, movie, or something you can do to pass the time."

Pros: "Efficient, comfortable, friendly staff."
Cons: "Late aircraft."

Pros: "The crew was concerned a late arrival in SLC would inconvenience some passengers. They requested several times that others make way"

Pros: "Love flying w you guys!"
Cons: "Completely satisfied"

Pros: "Was a short flight but sweet better than delta and horizon... My"

Pros: "ThE Alaska Airlines crew were actually friendly and helpful. It seemed like there was more legroom on the flight, too. Very nice for a change."
Cons: "We had a great experience, no negative comments."

Pros: "Biscotti"
Cons: "Rough landing Limited beverage selection"

Pros: "short flight, easy to board, nice crew"

Cons: "Landed 20 minutes late on a 40 something minute flight"

Pros: "When the customs process was too slow for our connection time, the Alaska rep met us and moved us to a later flight without us even having to ask!!!!"

Pros: "We needed wheelchair help. That was well done."

Pros: "0"
Cons: "All"

Pros: "Amazing crew! Nice comfortable seat and leg room. Good food and entertainment. Clean airplane. Luggage delivered quickly to baggage area."

Pros: "I was able to get to my seat with no issue and the staff was super nice"
Cons: "I'm a Big & Tall guy. I had an extremely awkward time using the lavatory, The seats were cramped, and i had to push back on the guy who was trying to lean back in his chair. the newer plane seats are nice and way better."

Pros: "I like that they allowed active duty to board along with first class etc.."

Cons: "I was asked to move to a different seat in order for a family to sit together. i was happy to do so however i was at the very front of the plane where the restroom was and where the flight attendant was messing around with all kinds of cabinets and drawers the whole time. I had already been awake for 20 hrs traveling and that seat was so loud i couldn't sleep. it was also FREEZING and i was trying my best to wrap up in my scarf but I was surprised the flight attendant didn't offer a blanket. Why was it so cold??!?! My other flights were if anything warm but that flight was miserable."

Pros: "Pleasant airline staff"
Cons: "You had to rent in flight entertainment and pay for most food (minus pretzels)"

Pros: "Alaska Airlines is great."
Cons: "I didn't realize I didn't pick a seat, so I had to sit in the middle. For a redeye flight, I really wasn't happy that Kayak didn't mention to reserve a seat on Alaska's website or when I checked in to my flight."

Pros: "The flight attendants were very welcoming and nice. Also, the overall look and interior of the plane was well kept and clean."
Cons: "I was really excited about flying with your airline, as I have been told by many how awesome it is. However, I was on a red eye flight, and though excited to fly with you, knew I would be needing some sleep for this particular trip. I selected my seats online and boarded the plane. Shortly after takeoff I went to lean back for a restful sleep, however, the seats didn't recline at all. There was no mention on the site of this when selecting the seats. This is kind of important to some people. I'm disappointed in my flight, and the experience I had with this. I probably will not fly Alaskan airlines again."

Pros: "The crew was great, the plane clean. Took off on time, landed on time. leg room was decent. Seat profile is thinner with a hard foam, not uncomfortable but different, this is what improved the leg room."
Cons: "This was a redeye with 180 or so other people. The guy in front of me had his seat back all flight even when the crew said raise the seat backs for takeoff and landing. Seats were difficult to sleep in, head rest while adjustable is thin and gave no real head support, at the end of the flight my neck felt like it had whiplash. No food, on a 5+ hour flight, it was overnight, but the seat head rests made sleeping difficult."

Pros: "Ease of boardong and on time"
Cons: "Nothing"

Pros: "Checking in was easy. As long as you have your confirmation number ready you are golden!"
Cons: "The fact that I had to pay for my luggage at check in was a horrible surprise. I thought one luggage check came with the price of the ticket and was included in the fare. Guess not! I had to use 75$ of my vacation money for luggage there and back!!!"

Cons: "The dates were wrong and when i tried to change it was not possible. No customer service"

Cons: "Was unfamiliar with Seattle airport .. no one around during the wee hours in the morn when I arrived .. finally saw a worker who directed me to the Alaska airlines gate. Had to take three trains to get there, Not the fault of the airlines, just an annoying experience for me."

Pros: "We were able to pay the extra $30 per person to get premium coach seats. The extra leg room made all the difference and the seats even seemed to have more lumbar support than usual. Crew was full of smiles. We've never had trouble with checked bags on Alaska and this flight was no exception."
Cons: "We think those who carry on should have to pay for that luxury! Maybe it would get rid of that mess as people are getting settled upon boarding the plane."

Pros: "Boarding was easy"
Cons: "They didn't have blankets or pillows, not even on the red eye!!!! WTF???"

Cons: "Can't believe you charge for the internet!"

Pros: "The flight crew was very accommodating and friendly, not only to me but, to some passengers that needed a little extra assistance. In the Coach section there was plenty of legroom."
Cons: "On my flight from Seattle to Phoenix, though the legroom was plenty, the cushion for my buttocks was a little thin and worn."

Pros: "Same as above"
Cons: "Everything was great"

Cons: "Passport card not valid for travel, could not take flight."

Pros: "Flight was on time. Although I wasn't able to choose a seat when I booked my flight at least I got a good seat when I got to the check-in counter"

Cons: "No leg room or pillows for red eye flight"

Pros: "LOVE the free wifi - can't tell you how wonderful that is when you have a 2+ year old who loves watching videos, etc. Crew was incredible kind and patient when my husband was walking the aisle with our baby (trying to get her to sleep)."
Cons: "Nothing negative on this flight."

Pros: "Super friendly crew. Good movie choices for renting the $10 tablet, glad I "splurged". The cheese/fruit tray was a good sized portion. I love that they RECYCLE!!!"
Cons: "It was just a little on the hot side in the plane before take off, but I don't think that is something to blame the airline for?"

Pros: "Short shuttle flight, did not expect a five star service."

Pros: "Even the ground delay was handled so easily it was not a problem."

Cons: "Flight was delayed, gate staff not helpful"

Cons: "Window seats smaller due to shape of plane. Less leg room"

Pros: "They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment"
Cons: "Get our bags to us in the morning"

Pros: "On time leaving and landing"
Cons: "Every thing went well"

Cons: "Flight was cancelled"

Pros: "Flight was on a 787! Great plane"
Cons: "Food was mediocre for an international long haul fight, and was served by a completely indifferent staff! My prearranged seat choices were switched to a no recline rows and rebooking after a unnecessarily missed connection became 7 step comedy of errors ,aside from quality aircraft this felt like a budget operation."

Pros: "Free ear phones"
Cons: "Late boarding Late take off Maintenance after boarding Two hours before refreshments Boring movie Bumpy flight Very hard landing Home an hour late"

Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."

Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."

Pros: "The Flight Personnel was extremely helpful and kind."
Cons: "N/A"

Pros: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."

Pros: "Requested a special meal over the phone when I checked in i.e. 24 hours before talk off, customer support confirmed my request but the crew told me that they had not received anything as such....crew didn't even bothered to offer any alternative. I was fine, didn't have any reservations but my wife and kid went starving all the way remember it was a 15 hour flight"
Cons: "Hospitality"

Pros: "Very nice and friendly crew were very efficient."
Cons: "Very nice and friendly crew were very efficient. Unfortunately, we had to wait over 20 minutes to get into our gate because another plane was there, so we arrived late. Not DELTA's fault."

Pros: "Crew and being able to watch movies."
Cons: "Cost of flight"

Pros: "I liked the selection of movies."
Cons: "The arrival estimate was off."

Pros: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Cons: "I didn't like the food."

Pros: "Early boarding for family. Flight crew was decent"
Cons: "Super cramped seats. Entertainment system was broken. Only small snacks and drinks for a 5.5 hour flight"

Pros: "Great crew"

Pros: "Not much to like here. The new crew was pleasant"
Cons: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."

Pros: "Crew was excellent. Food above average. Plenty of entertainment options."
Cons: "Delta is not the only airline to have planes with the new seat configurations in First Class but they are a big disappointment for tall passengers and couples who enjoy traveling together and cannot even carry on a comfortable conversation on a 15-hour flight."

Cons: "no food for Vegans. Like literally nothing besides a confused crew"

Pros: "Liked seating in Delta Comfort w own space for carry on and earlier boarding. Staff was attentive snd friendly and offered many snacks. Good choices for tv. Should option of getting head phones as I had the wrong one. Comfortable"
Cons: "Should have one free luggage for Delta Comfort. More variety of food to purchash"

Pros: "We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul."

Cons: "nothing"

Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."

Cons: "Smooth"

Pros: "I love Delta. The crew members were very safe, courteous, and efficient."
Cons: "N/a"

Pros: "The flight attendants were very helpful and been nice."
Cons: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"

Cons: "Kids yelling"

Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"

Cons: "Connecting already departed. Scheduled on the next flight."

Pros: "The USB connection at my seat worked; it often does not, so this was an improvement. The turkey sandwich was moist and delicious."

Pros: "The entertainment was good and we didn't get charged for the blankets, as in other airlines, though it would have been nice not have needed them, the plane felt colder than 70 degrees!"
Cons: "Longer delay occurred when another passenger got into an argument with staff. It took soooo long for security to come to fix the situation so we could continue boarding. We were also packed in like sardines. I would pay more for more room, though business and first class are available, they're way too much."

Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."

Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"

Pros: "They did fly.... finally"
Cons: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."

Pros: "The flight attendants were very attentive and available."

Pros: "Good snacks and movie selection. Seats were spacious and comfortable"
Cons: "Delayed flight, confusing boarding, and not the friendliest flight attendants"

Pros: "Very Comfy plane."

Cons: "No trash bag in my seat for puking or bubblegum"

Pros: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Cons: "No complaints."

Cons: "Boarding in LA was. Mess"

Cons: "Late"

Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"

Cons: "Overcrowded terminal, last minute gate changes, poor signage and confused staff."

Cons: "2 hours delayed"

Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."

Cons: "Delayed four hours"

Pros: "Seating was nice...comfortable. Lighting was good, captain wasn't too chatty :)"
Cons: "This flight attendant was just terrible. Wish I could remember her name for this review... She had about half of the First Class cabin offended as soon as meals started getting served - I didn't see ANYONE around me that got what they asked for, and then when people stated the issue, she didn't respond very well. I tried to take things in stride (first world problems?) but it is a bummer to pay extra for the first class treatment and then to not have that great experience, especially on back to back 5ish hour flights."

Pros: "I always have a great experience on Delta! Thank you"

Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."

Pros: "On time...great service!"
Cons: "Seats were a bit narrow."

Pros: "Customer service was excellent. Comfort and other services were among the best I've experienced ever flying."

Cons: ""Parked" on tarmac for 25 minutes waiting to leave LAX. Arrived half an hour late"

Pros: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
Cons: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."

Pros: "thay we didn't crash"
Cons: "1. To didn't work 2. Give us pillows"

Pros: "Ss"
Cons: "Sd"

Pros: "Entertainment comfort crew food fligjt"
Cons: "Not 1 thing"

Cons: "This flight transfer was totally ridiculous, and required me to exit security, take a bus, get through security again, take another bus, and then wait in a crappy gate with one single terrible food option. Whoever thinks this is a reasonable transfer ought to be subjected to it themselves before booking it for others."

Cons: "It was cancelled"

Pros: "N/A"
Cons: "Missed this connection"

Pros: "Comfortable first class seats for a regional airline, although no food or entertainment. Flight attendants were great, very friendly and they checked up on us often. On time departure and early arrival. American Airlines has always been great for me. Will be back"
Cons: "No food in first class, but it was only a 2 hr flight on a regional"

Pros: "Boarding was quick and easy, no problems or hassles. Seat reclined and was reasonably comfortable. Left early, arrived even earlier."
Cons: "Crew was more robotic than human, which is bexoming a trend on AA. No smiles, no acknowledgment, just doing the job of handing out food and picking up trash. No personal touch whatsoever. Food was subpar for an AA flight, especially international. Entertainment system has many defects and problems, for example "search" is useless. Uninspiring and forgettable film choices as well. The knob to control air flow was broken which made it chilly. To finish as I started, a more engaged and pleasant crew could have made all the other things more palpable and acceptable. They were just too cold, like the temperature in the cabin and distant."

Cons: "No space! Glad I was sitting next to family! Seats were tight...no leg room...long flight!"

Pros: "Nothing!"
Cons: "I never felt like writing a review but I feel like I should let other families with little ones know. My wife, 2 year old son, and I was boarding at the gate and they couldn't scan my son's boarding pass. They quickly went over to the computer station and gave my son another pass. We went to our seats and found out someone else is in our 2year old seat. Apparently they gave the seat to someone else at the last second because up to the point when I printed our boarding passes at the kiosk, our seats were still together (and I paid $41/per seat extra to try to keep us together). The other customer was nice enough to switch with our son so were able to stay together at the last min so it goes to show AA priority and service."

Cons: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"

Pros: "just Ok for everything."

Pros: "Flight attendants were very friendly and attentive."

Pros: "Flight crew was excellent."
Cons: "We booked flights through British Airways but flew American Airlines. The check in process was a stressful mess: we were forced to stand in long customer service lines both on our first flight from LAX to Chicago and again during our very short layover in Chicago to Dublin to ensure that our bags were checked all the way to our final destination. Very stressful, and it didn't help that the gate crew was extremely rude and unprofessional. It is very inconvenient that we could not choose our seats beforehand."

Pros: "Direct Flight from LAX to RDU on a redeye."
Cons: "Delayed 5.5 hours at LAX. Boarded on time, waited at gate for 1.5 hours and then had to get off. During our delay waiting for a 1st Officer, the Captain times out. NO BACKUP CAPTAINS or 1st OFFICERS AT LAX? Then miraculously during our 3rd hour waiting for a Captain they discovered the 1st Officer was going to time out. So, rather than KNOW this while searching for a Captain, they waited for 3 hours and then had to find a 1st Officer to fill in. Result 2.5 more hours of delay. Even the Flight crew was in disbelief on this one. I think we should all get reimbursed and triple miles for this snafu. Not weather or mechanical - just poorly managed time -- BY A MAJOR AIRLINE - INEXCUSABLE!"

Pros: "The male server was great. The ice cream for dessert was magnificent."
Cons: "First class was awful- no drink service for far too long, didn't have my food order that I selected ahead of time, the female asian flight attendant was not friendly at all, the seat reclined at the back only there was nothing for your feet, the blankets were awful, and movie selection was mediocre at best."

Cons: "Fight was operated by American. Alaska forced to wait in line and see assistance, then inform that because the flight is operated by American, they won't be able to check me in. Had to walk to a different terminal of LAX wait in 2 more lines and by the time they were able to assist it was too late to check in. Missed the flight, have to rebook a 3 hour later departure, move the meeting and take a flight back 4 hours later that has a layover and adds about 2.5 hours more on the return leg. Not to mention having to pay for the new seat."

Pros: "Great service and friendly stafg"
Cons: "Loved the yourt for breakfadt...rest of it was ok"

Pros: "Easy and customer service at lax was awesome and very helpful!!!"
Cons: "The 45 minute bag time that's it may or may not be able to go 45 mins within boarding ."

Pros: "Dunno"
Cons: "Dunno"

Pros: "Slept through the entire flight, ground crew got me from gate to seat ASAP."
Cons: "Everything was good, so no problems to report here!"

Pros: "Flight got cancelled"

Pros: "The plane was comfortable and flight was smooth."
Cons: "The shuttle to the plane wasn't bad, but would prefer not to have that element included."

Cons: "Becasue I was in boarding group 8, I was advised to again check my carry-on bag. When I boarded (almost the last person to do so), there was an empty overhead compartment directly across from my seat. I had to wait 30-40 minutes at the carousel to collect this carry-on bag. I could have just gone directly to my car as I had no other checked bags. Very poor service. I will avoid booking with American Airlines in the future."

Pros: "Entertainment on long flights is vast. Flight attendants are nice and are prompt with requests."
Cons: "Bags that are told will be planeside end up being sent to tne final destination and no tags are given to the riders to let them know beforehand. Workers at counters were very rude."

Cons: "Was very stuffy and hot. Plane never cooled down."

Pros: "There were no seats available together so we were upgraded to the extra room seats so that we could all sit together. As a mother flying by herself with 2 children, one of whom is on the Austin spectrum this gesture of being able to keep us together meant so much to all 3 of us. Thank you"

Pros: "I slept the whole way and we even landed a bit early. It was a great flight."
Cons: "No complaints!"

Pros: "I was traveling with two teenagers and originally there weren't 3 seats together. When we got to the gate they had reassigned our seats for us to sit all together. I appreciate that."
Cons: "We had already pulled out of the gate to leave when the captain informed us the plane had maintenance issues and we had to wait for a gate. We waited. When we got to the gate he announced the crew had timed out and that we should take our things and get down to wait for more information. Once at the gate we were told they were trying to put a new crew together for us, including the pilot. While we waited they did provide good quality deli food for us. I appreciate the food but the 5 hour delay, I did not appreciate."

Pros: "Our 'lullaby flight' was not completely full, so that made things nice, but what really made our day after being tired from traveling and finally getting on this flight was the steward. I don't know his name, but he's most likely one of American Airline's most senior stewards. His grey hair did not stop him from being one of the most positive and funny people to lighten up a flight. Thank you!"

Cons: "It also didn't happen due to rerouting"

Pros: "Business seats comfortable."
Cons: "Crew was friendly. Not always professional."

Pros: "2 flight attendents reset the unit but to no avail."
Cons: "We could not resolve it."

Cons: "My luggage was damaged and I have yet to hear from an American Airlines representative after I was not ok with a replacement from a luggage company that did not reflect my current luggage brand. Being in the Customer Sevice industry I know this is unacceptable, I would never replace a damaged item with one that was not like the original or ask a customer to do so. I will not fly American Airlines any longer."

Pros: "Comfortable seats, great crew, lots of food & drink options, great screens with excellent selection of movies & games."
Cons: "Long flight. We did not realize that we needed to claim baggage and then re-check it at Japan Airlines for a domestic flight. Airport personnel were understanding and helpful, so no crisis."

Pros: "Crew made up time to get us in to Boston nearly on time."
Cons: "1 hour delay in LA without an explanation. 20 minute delay in Boston, on arrival, because the jet bridge did not fully extend to the plane."

Pros: "Flight on time."

Pros: "The entertainment system. It was awesome. The crew was friendly."
Cons: "Nothing notable."

Cons: "LATAM deboarded me from the flight after I had boarded. They claimed American had cancelled my reservation because they did not think I would make my connection. I ran in order to make it and then instead of offering me information on the next flight they left me stranded with instructions to find American. Terrible, terrible customer service. I will think twice before booking a LATAM flight again."

Cons: "The boarding was seemed unintelligent. Why would a passenger in a window seat have to wait until the other middle and aisle passengers board. I got on the plane and had to wait for the other two passengers get up and step into the aisle so I could take my window seat. I was in group 7 and apparently they were in a lower number group that was allowed to board before me."

Pros: "Crew was nice"

Pros: "Overall it was very comfortable and smooth flight."
Cons: "The airplane was looked new, clean and the seats were very comfortable."

Cons: "I like milk. Also space out drink service and offer tea and coffee periodically."

Pros: "How friendly the staff at the gate always are."
Cons: "How lazy and unfriendly the staff at the ticket counter in LA are. I really hate that they make you check in yourself PLUS print out your own bags tags while they just stand there looking at you. What a waste of time and my money paying to be on this flight!"

Pros: "Nothing. Flight was late, I was bumped out of my seats that I paid extra for. The seats we had wouldn't recline. Boarding was announced in 5 minutes so lines were formed and we boarded 35 minutes later as we had to wait for one extra cabin crew member. We got charged toe all our bags (see SWA). There was human waste in the bathroom."
Cons: "See above"

Pros: "Surprising seat comfort in economy."

Pros: "The onboard entertainment options were great."
Cons: "I don't understand advertising an outlet at every seat and not providing converters from the European outlets on an American domestic flight."

Pros: "Crew was very helpful Everything was on time"
Cons: "Very bumpy ride (not anyone's fault) Very uncomfortable seats"

Pros: "Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable"
Cons: "Better seats could be better"

Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."

Pros: "The passengers were spaced out, so we could actually social distance."
Cons: "Not all passengers wore masks. During a contagious pandemic. What the actual hell? Also, the tray tables are too small to use for anything, and we didn’t even get a free drink. Water and soda are so cheap, it’s absurd. I’d never take Allegiant again if they weren’t basically the only airline operating out of my town’s small airport."

Pros: "Quickness, efficiency"
Cons: "Nothing. I received all I expected."

Cons: "Alligient air is an excellent economy airline that flies non-stop to smaller cities."

Pros: "The crew was fantastic!"
Cons: "I wish there was at least a free beverage."

Cons: "Built in headrests on the seats."

Pros: "The plane was clean and crew was very friendly."
Cons: "Delayed departure with no explanation. Other passengers clogged up the overhead bins with small bags, purses and containers of to-go food. Causing me to place my carry on in an overhead bin multiple aisles behind my seat which made for a cluster trying to board and de board."

Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."

Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."

Cons: "They could have not been 8hrs late"

Pros: "Everything was done right"
Cons: "The landing was rough"

Pros: "The plane didnt crash :) Friendly attendants."
Cons: "NO WIFI. Flights are delayed often, what looked like a brand spanking new plane had the most uncomfortable seats ever, felt like sitting on wood in the exit row. You get what you pay for though."

Cons: "I dislike their pricing structure."

Pros: "One hop flight"
Cons: "cramped seating, no wi-fi or on flight entertainment, low class of traveler, noisy older model aircraft,"

Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"

Pros: "Great airport for getting to Florida. Good prices"

Cons: "Flight delayed when we ere told it was early. Waited and waited."

Pros: "Availability at last minute was awesome, and the price was excellent. The direct flight was great too!"
Cons: "No frills... no peanuts!"

Pros: "Cheap fare, nice crew, clean plane"
Cons: "Small seating, small snacks , extra charges for anything"

Pros: "direct flight"
Cons: "EVERYTHING is extra payment, even a small carry-on; water $2!!!; seating is extremely cramped"

Pros: "Airport and onboard crew were nice."
Cons: "It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!"

Pros: "No Delays All went smooth & arrived early!"

Pros: "The price was unbeatable, especially if you don't pay for a checked bag, carry-on, or a soda on the flight. Very smooth flight as well."
Cons: "The plane interior looks like it was gutted, then fitted with hard, plastic seats. No headrests, no privacy for the flight attendants. Everything costs extra."

Pros: "My wife said that this was the smoothest airplane ride she had ever had."
Cons: "The first lady at the check in desk told us the wrong gate. We wound up taking a tram to another terminal, found out that we were in the wrong place, and then made it back just in time to board with a few minutes to spare. Anyway, the airline itself was o.k. and next time I'll check the arrival/departure board. Since we were traveling with only a carry on, it was a good price after all the "frills" were added (pay for carry on, pay to select seat). we still had a price lower than any other airline. So all in all, once we got on the plane it was a pleasant experience."

Pros: "Great cost. Boarding and crew were seamless and pleasant."
Cons: "As with all airlines, it has all the comfort of a cattle car. No drink service - even water cost you money."

Pros: "The original price points for the direct flights are wonderful. You can actually book the week of a trip and save hundreds because those prices will probably still be the best. That is, until you learn about all of their extra fees."
Cons: "Wow, they sure do add extra fees for everything. Watch out. In the end, I bet it was cheaper to book with a major airline like American. They charge extra for each bag, including your carry- on, when you pick your seat you are charged depending on where it is in the aircraft, if you want a drink or food on the plane you will have to pay, if you do not print your ticket prior to arriving to the aiport they will charge you, etc."

Cons: "We were moved gates a few times. Delayed a few times, finally on a plane and they deboard the whole thing. No one seemed too apologetic at all. Pretty much who cares, after spending money and being moved all over seeming like they cared would've been nice."

Pros: "I liked that they had a direct flight from Los Angeles to Bellingham."
Cons: "The delays were horrendous and a google search reveals this to be so common it makes me wonder if it's not part of their business model. Like, so bad I ended up booking a return flight on Alaska and just ate the extra $300."

Pros: "Considering the fare was advertised between $350 and $700 with other carriers on Kayak, I took this one for $179, roundtrip, direct from LAX to Grand Junction."
Cons: "When the crew runs to get coffee in the terminal, make sure to do the same. I brought some snacks, but wish I had brought coffee. The man next to me kept creeping into my space which was incredibly annoying, but it was a relatively quick flight. Beats the two day drive from L.A. to Colorado."

Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"

Pros: "Nothing about this flight experience was good, with the exception of my overpriced hummus and crackers."
Cons: "Boarding was slow and archaic. Once we were all finally seated they came through 3 times with a paper trying to figure out who wasn't on board. As we taxied towards the runway a lady who felt dizzy coming on board threw up. The crew was obviously panicked and unorganized. We taxied back to our gate and waited for LA Fire for. to escort the ill lady off and clean the area. While waiting to taxi out the second time the flight attended, Tyeesha, was very rude to an elderly gent. He was seated in an exit row and she didn't think him capable. The lady on the aisle of my row volunteered to switch and Tyeesha' s response was a sharp, "Do you want to pay the higher price too?" When the lady next to me said she would gladly pay Tyeesha announced loudly that this discussion was between the two of them and everyone else needed to mind their own business. The lady offering to switch was really embarrassed, as was the elderly gent. Someone else was made to switch with him. They looked disgruntled too. In the air all the flight attendants were sharp and very direct. There were no please or thank you's used. Trash was collected silently and mostly with pointing. The armrest to my left had five flavors of chewed gum stuck to the side of it. My lap tray had grey and yellow sticky stuff on it and I chose to hold my food rather than let the two touch. The floors were untidy. The only reason I will ever fly Allegiant again is if I have no other options. It is 60 minutes closer to my house than SLC and I will be making the drive from now on."

Pros: "Seats were clean and nice"
Cons: "One crew member clearly is a disgruntled employee. It also should be against the law not to provide water without payment."

Pros: "The crew and pilot"
Cons: "Entertainment."

Pros: "I am handicapped and was given the best possible service"

Pros: "flight took off on time"

Pros: "Direct flight much better not having to change planes."
Cons: "Everything was fine on this flight would be nice to have Wi-Fi on planes."

Pros: "Everything was super easy with Allegiant. This was our second time flying with this airline, and even though you feel like you get nickeled and dimed to death, the overall price is still much lower than any other airline. The plane was clean and the crew, both ways were awesome and in-tune with their passengers. Don't be fooled by the pricing, this is really an outstanding airline, we will fly again with Allegiant!"

Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."

Pros: "Very affordable."
Cons: "Seats are too close"

Pros: "Everything was fine"
Cons: "Hard landing"

Pros: "I sat in the front row so that I had leg room. It was worth the extra 20 bucks."
Cons: "No champagne."

Pros: "The flight attendants were great. Pilots attention to detail..Great."
Cons: "Charging for every little thing including seat choice, bags, snacks. No complimentary beverages or peanuts. Not even water! In the long run, I didn't save money on this trip."

Cons: "The LA to Eugene leg was delayed in departing, but this was an improvement on the cancelled flight from Eugene to LA. Arrived at the airport 2 hours early per their instructions to find the flight was delayed. Thirty minutes later they cancelled the flight and then provided no information concerning the new flight the following day."

Pros: "Flight was on time with a very pleasant staff"

Cons: "Every flight has been late or delayed by 1- 5 hours, unacceptable"

Pros: "I liked the price. Crew was very efficient getting everyone on board. Flight was on time. Your crew for the most part was very attentive. I fly between Albuquerque and LAX at least 2x a month. This was my first time with your airline. I am definitely going to use you again."
Cons: "A couple times staff was a bit inattentive. The elder lady in my row spilled her drink all over - on the tray and her lap. I had to ask 3x to get a napkin or something to help her clean it up. After the 3rd time she responded she was getting something but it was after she talked to someone and got a bottle of water for herself. It was unfortunate but overall I found your crew very nice and helpful."

Pros: "Base price and airport convenience."
Cons: "Add on pricing for booking the reservation, selecting a seat and any other possible need. "Required" arrival two hours prior to flight, but check in desk not available. Seats were thin and too narrow for most every body type."

Cons: "Overpriced !!"

Pros: "What wasn't there to like it was truly amazing. I had a great time."

Cons: "My flight was canceled because of the hurricane in Houston which was completely understandable. Trying to rebook a flight was one of the worst experiences I've had on the phone. Over 2 hours on hold only for United to tell me to call back inside 24 hours of my requested departure (which was about 12 hours outside of the time I called). Bad customer service all around, both Kayak and United."

Cons: "They put my luggage on a flight 3 hours later. I bought this flight so I can get to the wedding rehearsal on time. All my fiancés and my clothes are in that luggage. So now we are late to the wedding rehearsal that my fiance is the maid of honor for and we still have to head to the hotel to check in and get ready. It's just unacceptable."

Pros: "They gave us free tv since we had to wait so long and they made us wait for an hour on the tarmac."
Cons: "We had a connecting flight from San Francisco that we missed due to their delays. We still don't know why it was delayed. They didnt give a clear or concise reason for the delays. Our flight landed a few minutes before our connecting flight departed and instead of holding the plane like they have done in other reviews I've read they actually took off early. We were automatically given tickets to the next flight out to our final destination (which was 6 hours later.) This was sucky but we didn't have control over it so we dealt with it. However when we went to customer service to print our new tickets we were "greeted" with two apathetic employees. The first one we didn't actually get to interact with because after waiting in line for 10 minutes when it was finally our turn he held his hand up to stop us from walking up to the counter and just left. No explanation just headed out. So we headed over to the "premier" line for a procedure that should literally take 3 minutes to interact with the next employee who made it somehow our fault that we were mildly upset with the situation. My father always told me United "sucks" we gave them a chance but we should have heeded his fatherly advice. Oh and a bonus my traveling partner has a broken pelvis so sitting around for hours on end was just salt to the wound."

Cons: "The air did not work on this plane and it was hot and uncomfortable! Usually once you take off the plane cools down. We sat on runway for 15 minutes due to weather(which the airline cannot control). However once we took off the air still did not work and the plane was uncomfortably warm with little air movement."

Pros: "Cancelled the first flight I was on. Then the second flight out of SAN to SFO was delayed so we sat on the plane for an hour. Of course i was fine but the way United treated people who were going to miss their connections was nothing but rude. I've had it with them!"
Cons: "I wish airlines that treat you like a human like Virgin, Alaska.."

Pros: "Chicken wrap was very tasty. Very attentive flight crew."

Pros: "Friendly, cheerful cabin crew."
Cons: "If I wanted to check my bag I wouldn't have dragged it through the airport. Boarding was a mess. Too many people put both their personal item and their bag up top. The whole boarding process stopped when people with bags there was no space for ran into people trying to get to the back of the plane. It was stuck still for a good five minutes while we figured out how to un-jam the space. I blame airline policies that discourage checking a bag, at any weight. I really dislike gate checking a bag."

Pros: "The flight was 50% shorter than advertised."
Cons: "Terminal 8 was a very very long walk to Terminal B."

Cons: "From flight attendants who shouted, rather than help sort out seat assignments, to repeatedly announcing the luggage was on the empty, stopped carousel 4 when it was really over on 2, the service on the red eye was irritating from start to finish."

Cons: "Didn't happen"

Cons: "Seat area had a good deal of trash around it and in the seat back pocket"

Pros: "The crew was all very polite, attentive and helpful."

Pros: "Your reminders!"

Pros: "San Diego airport had a curfew of 11:30. The flight was delayed 30 minutes and the crew did a great job of boarding with a purpose to expedite the process and have us ready to take off by curfew."
Cons: "The flight was 30 minutes late in a city with a curfew so we ran the chance of not being able to take off that night."

Cons: "Our flight was cancelled just as we were leaving for the airport. We had to rebook on another flight which then was delayed 4 hours. Since this was a much longer than we were planning on being at the airport, we had to eat at the airport while waiting for our flights. It was expensive and not good. Then our connection was literally 20 minutes. Very tight."

Pros: "Arrived to destination 30min early! Boarded and took off exactlymon time!"
Cons: "Nothing, everything went perfectly smooth"

Pros: "The employees."

Pros: "Nice service"

Cons: "No issues"

Pros: "Leg room was good and on time."
Cons: "For a 51/2 hr flight they only offered a beverage twice in a these litTle 4 is cups!! The united app was not working and the internet was sporadic which lent to a long long flight with no movies. Overall not impressed."

Pros: "Crew"
Cons: "Wi-Fi charge sucks and leg room"

Pros: "Short flight"
Cons: "Chilly in the cabin"

Pros: "Crew was very pleasant & helping. There was a gentlemen I sat beside with a service dog the size of a horse! He (diesel) was a gentle giant. The crew were dog lovers so they took care of diesel like he was a rock star!"
Cons: "No entertainment...you had to watch it on your phone or tablet."

Pros: "Smooth flight"
Cons: "No internet service. And you have to pay for all extra emenities."

Pros: "on time"
Cons: "the rest"

Pros: "Got in early, but unfortunately no gate to unload passengers for almost 20 mins"
Cons: "Stewardess told me I had to use overhead bin for my personal item. Personal item met requirements with ease. Did not listen to this woman's command."

Pros: "Staff"

Pros: "they gave me a row with all three seats open so I could sleep on the way home on a red eye. Absolutely excellent crew."

Pros: "Crew members were nice"
Cons: "Very uncomfortable and crammed , my seat wouldn't go back and the headphone jack was broken so I couldn't enjoy movies"

Pros: "The wi-fi entertainment was good"
Cons: "Unfriendly crew. Broken seat back, would not recline. Made crew aware and was basically told to deal with it. Delayed twice on my return lay over. Not a good experience overall."

Pros: "Everything was quick and convenient! No hassles! Smooth sailing"

Pros: "Every thing the best company ever"
Cons: "Just make the price $10 more dollars per ticket and give free wifi. Thanks"

Pros: "Despite delays, united employees went out of their way to make sure I made my connection and got to my destination on time."
Cons: "Many delays in and out if lax due to construction. All four of my flights were delayed. The initial and the connection, both coming and going"

Cons: "Plane didn't show up. Needed to wait for a new plane. Missed connecting flight. Was rerouted to different coty.Arrived 4 hrs late at my final destination."

Pros: "Boarding process was good."
Cons: "My first flight was delayed by 45 min. 30 minutes before take off"

Pros: "The wifi and charging sockets was a very good and beneficial idea"
Cons: "The crew was very rude"

Pros: "Fflight was smooth"
Cons: "Missed connection due to delay rebooking took me out of way from LA to Denver and the to Seattle. Arrived 8 hrs after expected/anticipated arrival."

Pros: "The fact i got to my destination"
Cons: "No entertainment system or wifi available"

Cons: "On my flight back during taking off, I was throwing a trash away into a little bag that is also designed for vomiting. When I pushed a trash into the bag, I felt that it was already wet. Somebody vomited into it at the previous flight and placed it back to the seat's packet. I am not telling that it was the cleaning crew's mistake because it looked like unused until I pushed my hand into it, but it was still a very unpleasant experience and could be also a health hazard."

Cons: "Leg room not sufficient"

Pros: "The plane seats were comfortable and I liked the entertainment offered."
Cons: "Crying babies."

Pros: "Friendly staff, and an informative pilot."

Pros: "Was very difficult time getting home on my schedule time. First they said they had no seating, then after calling mother explaining then had go back up she said she had seat. Worst flight I ever had with all these problems."

Pros: "The wide seats"
Cons: "Big space"

Pros: "On time boarding"
Cons: "Flight attendant asked if I wanted a drink so I asked for a water but then the water never came."

Pros: "Nice people."
Cons: "No entertainment. The snacks tasted old and I wasn't even sure what some of the things in the mix were. The flight seemed really long."

Pros: "Long layovers and changed flights where not pleasant... I normally fly with Alaska Airlines and this never happens with them .."

Cons: "Apathetic non communities. Felt like it was part of a herd. They cancelled my flight and had to miss work"

Pros: "Na"
Cons: "Na"