Daily cleaning, installation of cabin HEPA filters on flights to Indianapolis
Southwest, United Airlines and Frontier have all waived their change and cancellation fees on flights from Worldwide to Indianapolis. Confirm policies on booking site.
Delta, Alaska Airlines and Alitalia do not allow booking a middle seat on flights from Worldwide to Indianapolis.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Worldwide to Indianapolis.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Indianapolis from Worldwide is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Indianapolis with an airline and back to Worldwide with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Indianapolis from Worldwide up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Drink service"
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."
Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "Delta in Orlando is awesome!"
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Pros: "Perfectly on time. Good food and very good friendly service!"
Pros: "Direct flight from CDG to IND."
Cons: "Always delays in between transfers from Mexico City"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."
Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."
Pros: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"
Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"
Pros: "That I landed safely"
Cons: "1st class was horrible."
Pros: "The comfort, space, quiet, snacks"
Pros: "On time arrival"
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Pros: "Updated plane. Had usb charging available!!"
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."
Cons: "There delay"
Pros: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Pros: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Cons: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."
Pros: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Cons: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Cons: "Being scammed by the Chinese, China Southern"
Pros: "The plane wasn't ice cold, which was a nice change."
Cons: "I couldn't close my air vent unless I wanted to hear a nice whistling sound for the duration of the flight. So I just left it open, no big deal."
Pros: "Easy boarding, good wifi."
Cons: "Two hour mechanical delay, seemed like they waited forever for paperwork. Then rough weather, so bouncing all over. And on top of it, no peanuts."
Pros: "Flight attendant was really funny!"
Cons: "Overbooked and crowded, on a Sunday."
Cons: "Everything was dandy!"
Pros: "Our crew."
Cons: "Flying at supersonic sound."
Cons: "Crew was not attentive. Temperature was cold."
Cons: "You were out of earphones"
Pros: "We were allowed to board early with my father, who is disabled."
Cons: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."
Cons: "Charlotte lost my bag and will not answer"
Cons: "I never made it... I had a trip interruption and got stuck in Chicago and would of had to wait another full 24hrs to take the flight to Denver. tired and nauseated after being all day at the airport that at midnight, i knew that I couldn't hold off till the next evening, took the next flight back."
Cons: "The flight was delayed which caused us to miss our flight in London our family was delayed for 12 hours"
Cons: "Boarding crew was not very polite. You can get the same message across with out being rude. Just not necessary."
Cons: "Less boarding groups"
Cons: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."
Pros: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Cons: "The usb charger for my seat didn't work. The power cord kept falling off."
Cons: "I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous."
Cons: "They have very long and annoying credit card announcements"
Cons: "Delay due to equipment failure, were not able to estimate delay"
Pros: "Short flight"
Cons: "It was so ht on the aircraft, Almost no aircirculation"
Pros: "There was nothing to like about the way this sudden last minute cancellation was handled."
Cons: "I expected at least an offer of some kind of compensation for the inconvenience. it didn’t and hasn’t happened thus far."
Cons: "see above."
Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"
Pros: "The helpful steward"
Cons: "The bumpy ride"
Cons: "Even though I presented a valid handicap sticker to the front desk, they treated me as though I was some kid who stole it from my grandma or something when I asked to board early. The steward was rude and pushy. I asked a question and he acted as though I was bothering him."
Pros: "The crew was very nice and helpful"
Cons: "The new AA rule about not being able to bring any carry on. Next we won’t be able to get a coat or a purse on. They making it harder and harder to fly with them."
Cons: "Getting to the airport early and waiting an additional ten minutes on the tarmac."
Pros: "Food and entertainment were great"
Pros: "Everything was on time and handled efficiently and courteously. I was pleased with everything."
Cons: "Too cold, even with air off above me."
Pros: "All good, except poor prep on food"
Cons: "As above"
Pros: "Good connection"
Pros: "Power kept me working, big value to me"
Pros: "unAnnounced gate change"
Cons: "Running in airport"
Cons: "Maintenance problems, late departures, uncomfortable airlines"
Pros: "Clean, quiet, nice staff"
Cons: "Was late"
Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Cons: "A little bumpy"
Cons: "The gate the flight was originally on changed, however there was never an announcement made over the intercom advising of the change. When the gate I was waiting at finally showed the flight information to Toledo, I had to find what gate I my flight was now on and had fifteen minutes to make it to the correct gate. Had the original gate displayed the new information any later I would have missed my flight."
Pros: "Wi fi did not work."
Pros: "No surveys"
Cons: "No surveys"
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Cons: "I had a severe back injury in Denver and they were unable to move my flight up a day to get home and see a doctor. A good friend had to buy me a new flight with his airline miles so that I could get home to relive my pain. I'll never fly American again because of this complete lack of compassion and care for their customer."
Pros: "Friendly service"
Pros: "The flight was fine"
Cons: "Both flights each way where delayed significantly"
Pros: "how easy it was to purchase ticket on kayak."
Cons: "Being charged for my checked bag unexpectedly at check in."
Pros: "Space security manners"
Pros: "Trip was quick bags came quickly also and everyone very nice!!"
Cons: "Cost of everything in airports!! Ridiculous!!"
Cons: "The new seats were so uncomfortable, I couldn't sit shoulder to shoulder with the people next to me"
Cons: "For the price it was a very good flying experience"
Pros: "Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable"
Cons: "Better seats could be better"
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Pros: "Quickness, efficiency"
Cons: "Nothing. I received all I expected."
Cons: "Alligient air is an excellent economy airline that flies non-stop to smaller cities."
Pros: "The crew was fantastic!"
Cons: "I wish there was at least a free beverage."
Pros: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Cons: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."
Pros: "Great crew"
Cons: "Seats are very uncomfortable"
Cons: "Built in headrests on the seats."
Pros: "The plane was clean and crew was very friendly."
Cons: "Delayed departure with no explanation. Other passengers clogged up the overhead bins with small bags, purses and containers of to-go food. Causing me to place my carry on in an overhead bin multiple aisles behind my seat which made for a cluster trying to board and de board."
Cons: "Be on time"
Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."
Pros: "Crew was good, quite friendly and helpful. Seats are a bit uncomfortable but what airline isn't."
Cons: "Both flights of this trip were delayed over an hour with no explanation. Major impact was my transportation arrangements on the return were impacted and forced a rental expense."
Cons: "Signs at the airport and terminal info"
Pros: "Everything was done right"
Cons: "The landing was rough"
Cons: "I dislike their pricing structure."
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Cons: "flight delayed 3 times didn’t leave until 11pm 3 hours late last delay because pilot was late. didn’t get home until 3am."
Cons: "5 delays between for a 4:27PM flight that eventually took off at 3:15am. My biggest issue is the unrealistic delay that could have left us in the airport for 11+ hours. Very thankful that they did allow me to change departure locations to another airport at no charge. That flight went well, even arrived early."
Pros: "Quick and very smooth flight, amazing flight attendants."
Cons: "Wish at least one drink/soda was free. Boarding line was so slow."
Pros: "Even though the flight was delayed by more than 2 hours, we were able to make it home."
Cons: "Started with constant delays. Flight ended up leaving around 8:30 when the flight was supposed to leave at 5:59. Once boarded there were no snacks, no liquor and only a few options to drink. The flight attendant was mumbling and kept on messing up what he was supposed to say the entire flight."
Pros: "Availability at last minute was awesome, and the price was excellent. The direct flight was great too!"
Cons: "No frills... no peanuts!"
Pros: "Cheap fare, nice crew, clean plane"
Cons: "Small seating, small snacks , extra charges for anything"
Pros: "direct flight"
Cons: "EVERYTHING is extra payment, even a small carry-on; water $2!!!; seating is extremely cramped"
Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"
Pros: "Airport and onboard crew were nice."
Cons: "It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!"
Pros: "The price was unbeatable, especially if you don't pay for a checked bag, carry-on, or a soda on the flight. Very smooth flight as well."
Cons: "The plane interior looks like it was gutted, then fitted with hard, plastic seats. No headrests, no privacy for the flight attendants. Everything costs extra."
Cons: "Bought flight insurance. Had to cancel within one week due to mom's health issues. Could not get a refund without her Dr.'s signature, which was impossible for me to do. Therefore....lost 145.....down the drain....."
Pros: "My wife said that this was the smoothest airplane ride she had ever had."
Cons: "The first lady at the check in desk told us the wrong gate. We wound up taking a tram to another terminal, found out that we were in the wrong place, and then made it back just in time to board with a few minutes to spare. Anyway, the airline itself was o.k. and next time I'll check the arrival/departure board. Since we were traveling with only a carry on, it was a good price after all the "frills" were added (pay for carry on, pay to select seat). we still had a price lower than any other airline. So all in all, once we got on the plane it was a pleasant experience."
Pros: "The original price points for the direct flights are wonderful. You can actually book the week of a trip and save hundreds because those prices will probably still be the best. That is, until you learn about all of their extra fees."
Cons: "Wow, they sure do add extra fees for everything. Watch out. In the end, I bet it was cheaper to book with a major airline like American. They charge extra for each bag, including your carry- on, when you pick your seat you are charged depending on where it is in the aircraft, if you want a drink or food on the plane you will have to pay, if you do not print your ticket prior to arriving to the aiport they will charge you, etc."
Pros: "I liked that they had a direct flight from Los Angeles to Bellingham."
Cons: "The delays were horrendous and a google search reveals this to be so common it makes me wonder if it's not part of their business model. Like, so bad I ended up booking a return flight on Alaska and just ate the extra $300."
Pros: "Considering the fare was advertised between $350 and $700 with other carriers on Kayak, I took this one for $179, roundtrip, direct from LAX to Grand Junction."
Cons: "When the crew runs to get coffee in the terminal, make sure to do the same. I brought some snacks, but wish I had brought coffee. The man next to me kept creeping into my space which was incredibly annoying, but it was a relatively quick flight. Beats the two day drive from L.A. to Colorado."
Pros: "Boarding was quick and staff was pleasant, Flight was shorter than expected"
Cons: "Bag was damaged during flight"
Pros: "Seats were clean and nice"
Cons: "One crew member clearly is a disgruntled employee. It also should be against the law not to provide water without payment."
Pros: "The crew and pilot"
Pros: "Crew was great and handled the delay well. Definitely worth the 6 bucks each way to get the seats with additional leg room."
Cons: "This the 2nd time I've flown from Punta Gorda to Indy in the last month and both times the departures were delayed because of mechanical issues. No vouchers offered + no free anything offered = Bad customer service model. This airline also charges for carry-ons."
Pros: "Everything was super easy with Allegiant. This was our second time flying with this airline, and even though you feel like you get nickeled and dimed to death, the overall price is still much lower than any other airline. The plane was clean and the crew, both ways were awesome and in-tune with their passengers. Don't be fooled by the pricing, this is really an outstanding airline, we will fly again with Allegiant!"
Pros: "It's like taking the public bus during rush hour. Organized chaos. But I guess you literally get what you pay for so, yeah. The crew was awesome though. No qualms there."
Cons: "Disorganized boarding. Even the extra room seats are cramped. Bathrooms are a step up from a porta potty. DO NOT SIT NEAR THEM unless you plan on holding your breath the while flight."
Pros: "Very affordable."
Cons: "Seats are too close"
Pros: "Everything was fine"
Cons: "Hard landing"
Pros: "I sat in the front row so that I had leg room. It was worth the extra 20 bucks."
Cons: "No champagne."
Pros: "The flight attendants were great. Pilots attention to detail..Great."
Cons: "Charging for every little thing including seat choice, bags, snacks. No complimentary beverages or peanuts. Not even water! In the long run, I didn't save money on this trip."
Cons: "The LA to Eugene leg was delayed in departing, but this was an improvement on the cancelled flight from Eugene to LA. Arrived at the airport 2 hours early per their instructions to find the flight was delayed. Thirty minutes later they cancelled the flight and then provided no information concerning the new flight the following day."
Pros: "Flight was on time with a very pleasant staff"
Pros: "Very friendly staff very attentive"
Cons: "Very small and uncomfortable seating will probably fly Delta for the same price"
Cons: "Every flight has been late or delayed by 1- 5 hours, unacceptable"
Pros: "I liked the price. Crew was very efficient getting everyone on board. Flight was on time. Your crew for the most part was very attentive. I fly between Albuquerque and LAX at least 2x a month. This was my first time with your airline. I am definitely going to use you again."
Cons: "A couple times staff was a bit inattentive. The elder lady in my row spilled her drink all over - on the tray and her lap. I had to ask 3x to get a napkin or something to help her clean it up. After the 3rd time she responded she was getting something but it was after she talked to someone and got a bottle of water for herself. It was unfortunate but overall I found your crew very nice and helpful."
Pros: "Base price and airport convenience."
Cons: "Add on pricing for booking the reservation, selecting a seat and any other possible need. "Required" arrival two hours prior to flight, but check in desk not available. Seats were thin and too narrow for most every body type."
Cons: "Overpriced !!"
Pros: "I like their phone app, as it was the only thing that consistently communicated with me what was happening with my flights."
Cons: "I'm average-sized and these planes are tighter than most other commuter planes I've flown. My destination flight was an hour late. It happens. But my return flight ended up being three hours late and an hour of that was spent in the plane as they waited for someone to fix a non-essential cabin video monitor. There was almost no communication either in the airport boarding area or on the plane to tell us about the ongoing delays, changing gates, new estimated departure and arrival times. When we finally took-off, the captain never even apologized or announced what the new flying and arrival time would be, so we were again left in the dark. The crew were ok. I could tell they were in the dark about much of what was going on, too, and were frustrated but resigned to working with Allegiant's way of operating. But they weren't able to muster anywhere near the level of friendliness, helpfulness, or enthusiasm that would have made a passenger's experience better under these circumstances. Instead, they left us to suffer just like they were, and that's the feeling we got. Also note that apparently there's no time to clean anything between flights these days. There was trash and crumbs and all sorts of nasty stuff left behind from previous flights. Things a bit out of the airline's control, but contributing to one of the worst flights I've taken were multiple crying babies and children almost non-stop, extreme body odors and emissions throughout (need better ventilation!), and this new trend of people thinking that the first to get up from their seats and with luggage in hand after landing, the first out the door (instead of filing out by seat order). This leaves others stranded and waiting for the entire plane to deboard, And finally, unrelated to the actual flight, but also contributing to my experience is Allegiant's nickel and diming approach to flying. They charge literally for everything (and not just a little), from your carry-on bag, to choosing a seat number, to using a credit card online. What starts as a very favorable cost to fly versus many other airlines, becomes unreasonable when adding in all the extra charges. This goes for in-flight food or beverages, too. Expect to pay for everything, down to a cup of water. I took Allegiant because it was the only 2-hour direct flight available and seemed to be a more reasonable price than other options. The time-savings never happened and the cost-savings wasn't worth it."
Cons: "Flight was canceled Costumer service was terrible Had to weigh 26 for flight to Indianapolis"
Pros: "Staff is great and on time"
Cons: "It was Hot...AC was not really working"
Cons: "2 short a trip to serve food"
Pros: "The ease of booking the flight and forgetting it until the day I left was awesome."
Pros: "The stewards were nice and they were prompt. The plane seemed to be well cleaned inside and they were quick to get everyone boarded and bags stowed underneath. The pilot knew what he was doing and I had no worries there. Everyone was doing their jobs as well as they could be done."
Cons: "The air nozzle above my seat was broken and would not turn off so I freezing the entire flight, as well as the tray table seeming like it was meant for the lap of an infant versus myself and I can't imagine how someone with longer legs than myself dealt with the way it folded down. The take off was rough either seemingly due to tires or perhaps a rough runway. The wifi on the plane would not work. It worked ok my first flight but not on the second. I don't know why and no one knew why either, had the latest app and it was updated to the current version."
Pros: "It was delayed n delayed again it's always a problem"
Cons: "I've received my bag damaged and asked for help through the service but they didn't help me on doing nothing just said that's normal I paid 25$ for the safety of my bag but found it very damaged"
Pros: "As expected."
Cons: "The landing was rough!"
Pros: "Snack delicious"
Pros: "Wifi n t.v. sets"
Pros: "No Lufthansa?!"
Cons: "No Lufthansa?!"
Pros: "I felt comfortable. Staff was great."
Cons: "The cracker and cheese box. The snack wasn't worth the money."
Pros: "Easy to board and check in, good price"
Cons: "It was extra to check luggage"
Pros: "Thank you for making this connection available from charlottesville to dulles. It beat driving! Everyone was helpful"
Pros: "I had to get my luggage in Frankfurt and was almost denied access to it in the airport because the airlines don't have agreement together."
Cons: "Luggage transfer"
Pros: "Fine. Wish my earlier one wasn't so delayed."
Pros: "On time"
Cons: "The boarding process Boarding should start from the rear rows to the front irrespective of what group shows on your ticket.some ended up with no storage space as they are in group 4 or 5"
Pros: "It's seems like no one cares about passengers in this airline.... Rude services"
Cons: "we had to pay to watch any channel."
Pros: "The upgrade it made the all the difference in the world"
Cons: "Would not change a thing"
Pros: "Nice specious plane but seat backs were concave and offered no support"
Pros: "It didnt crash"
Cons: "Flight cancelled - again - and due to mechcanical issues"
Cons: "EVERYTHING WAS EXCELLENT"
Pros: "Good trip"
Pros: "Liked the upgrade to first class"
Cons: "Was asked to pay $25 extra for my luggage. That should have been disclosed up front on the ticket. Not happy"
Cons: "When I boarded the plane, I noticed crumbs and grease marks on my seat and crackers all over the floor at my feet. Rather than clean my area, the stewardess handed me wet wipes."
Cons: "Long wait. Not communication between employees. Poor customer. Service"
Pros: "Everyone was very accommodating! Thank You."
Cons: "not offered any break on food or beverage, or wifi."
Cons: "Late departure."
Pros: "Very poor service"
Pros: "I loved how quickly we departed and arrived at each destination!"
Cons: "The boarding process was terrible. People forgetting to even stand in line for their boarding groups getting to cut ahead of those whose group is currently in the process of boarding. That should not be allowed. It's rude and disrespectful to other passengers/customers."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "same comments as above"
Cons: "same comments as above"
Cons: "Tight aisle"
Pros: "Professional, friendly service."
Pros: "Fast, friendly, on time"
Cons: "They took forever to deboard the plane, then had to spend extra time picking up trash delaying the flight. They run out of space on the plane to put carry-on so you might have to put it under your feet which is uncomfortable."
Pros: "Everything was perfect. The $ for seat 1A was well-worth it. Room to stretch and I got right on/off."
Cons: "If I had realized there was a $45 charge to carry on a bag, I would have paid the $20 extra for a more comfortable or direct flight, with a seat that reclines and room enough to open your laptop.. Will never fly Frontier again."
Pros: "Overall best service I have ever had flying an airline. Frontier is the best!"
Cons: "I was seated next to a lady with a one year old child. In an effort to allow her to spread out and be more comfortable, I asked if I could move to one of the three empty seats together two rows up ( this was after all passengers had boarded and doors had shut.) I was tod there was a fifty dollar upgrade cost to sit there. So those seats remained empty the whole flight as I had a one year old to help entertain. I understand policy and upgrade costs ( those seats were not first or business class,) but once we were in flight I thought the attendants would use common sense and Cortes you which they did not. Very disappointed in there overall performance. They were neither friendly or courteous."
Pros: "Great service from Frontier Airlines. I have flown many carriers and by far the best service I have ever had. Thanks Frontier!!"
Cons: "The flight was delayed three hours..."
Cons: "Lost my bag, 48 hours later it was delivered but after a long trip you would just like to have all your stuff in one place once your back home."
Pros: "The flight was short and sweet once we get in the air."
Cons: "The three hour delay made things difficult when arriving at near 3am."
Pros: "I guess it was the cheapest flight option, but adding the baggage fees it probably was not. The crew was friendly and fun despite not knowing what was going on with my layover, but that was probably not their fault."
Cons: "Had a two-segment flight and was only given one boarding pass (it was the same plane and flight number for both flights and same seat), which gave me trouble getting on both flights as it wouldn't scan properly. Asked several crew/desk folks about this and no one seemed to know what the deal was. Had to pay for what would have normally been a carry-on, which was not explained before purchase. Bags took an hour to get to baggage claim, which was heightened by the fact that I did not want to check my bag but I did since it would have been $40 to carry it on ($30 for checked). Overall was not a huge fan. Would be worth flying if it was several hundred dollars cheaper than other airlines, but in this instance it was not."
Cons: "Flight was delayed 4 hours"
Cons: "3 delays on my flight from Denver to Indianapolis. It should have landed by now. Very disappointed"
Cons: "Inbound flight was international and we were told it requires additional security clearance. However, the flight staff didn't arrive until an hour later. Our flight was delayed by 1 1/2 hours"
Pros: "It actually got me there."
Cons: "So many delays and cancellations."
Pros: "The airplane didn't crash!"
Cons: "Late, late, late...."
Pros: "- Crew was very pleasant / funny - Available flight on the day we needed"
Cons: "- After exiting plane, baggage took approx. 1 hour to arrive at terminal. Luggage for ~10 other flights came/went through baggage while we waited. Frontier was only airline that did NOT have an open baggage representative desk"
Cons: "I upgraded my seats to the ones with extra room but my seat mates were extremely over weight and I had to sit sideways to even sort of fit in my seat..I feel like if I pay and upgrade I should at least get the seat that I paid for to myself. The flight attendants avoided me most of the flight so I was unable to see if there was an extra seat available."
Cons: "Had to wait 10 hour for connecting fight. Some one took something from my checked in bag. Not happy"
Pros: "Good and smooth flight."
Cons: "Airline charges for everything. Employees at the front desk didn't seem coordial or respectful to each other. It seemed very unprofessional. I booked the flight to arrive in Indiana at 7pm. They changed the flight to leave Denver at midnight without notifying. It is a remarkable difference of hours. They only have a flight in the morning or really late at night to Indiana. The staff on the airplane was nice. However the seat are uncomfortable and no complemtary treats or drinks are offered."
Cons: "Never happened. My flight got changed to an 11 hour layover. Had to fly into a different airport and had to pay to rent a car and was not compensated."
Pros: "Simple and basic"
Cons: "Frontier Changed my flight a few days before take off and had to change around all my plans for transportation. Gave us a much later flight and were not offered any compensation for switching to a much cheaper flight initially. There were no water option or snack that were complinentary and for a 2.5 hour flight that seems ridiculous to me. Not please with the hidden bag fees ($30-35 per person)and seat charges ($13-18). Better off going with a pricier ticket to start with. Download the app it is helpful to pull up boarding pass and add your seat and bags. The website is confusing with its dumb perks pop up page that no one understands. So do your research before booking with frontier. Wish I had."
Cons: "Lost checked bags in Denver, didn't receive for 2 days and about ruined my vacation because my festival ticket was in the bag. Other than that the flight was great. Will fly with them again but will never check a bag."
Cons: "Well my plane was supposed to board at 8:25 a.m. and leave at 9:10 a.m., however it had not arrived yet. After the plane arrived, it took the crew quite some time to get all of the passengers off. When we did get on the plane, there was another long wait because they were short on bag rampers. After all of the delays, my plane exited Denver at or around 10:50 a.m. Throughout all of this the stewardesses were quiet and didn't explain the delays. It wasn't until quite some time that I requested as to why we hadn't left yet. There were more issues when the flight arrived in Indianapolis. It took approximately 10-12 minutes until the jetway was even connected to the plane. Finally, I'm off the plane and I get to the baggage claim and I was there waiting for my bags for about 30 minutes. It's the first time that I've had any of these issues as a flyer and it's also the first time that I've used Frontier. This flight isn't one of my first flights either as the military has had me flying all over the US in recent months. Looking at this experience, I think that has more to do with the company itself rather than a random flight experience."
Pros: "Cheap flight. Glad by lost bad didn't disappear into the abyss."
Cons: "My bag was lost, and the staff at the airport couldn't check to see if it made it on the flight or discover where it was. Took my contact information onto scratch paper (seemingly no official form or system). Tried to deliver it at 2am with no warning. Extremely stressful."
Pros: "You set the expectation of what you pay for."
Cons: "I concede creature comforts when I buy value. In giving those up, I should not have to concede timeliness. 1.5 hours late on a flight that was suppose to leave @ 11:59pm flying East. Makes for a tough next day little to no fault of my own, except I bought a cheap ticket. BTW - those that complain about an uncomfortable seat, no snack, no in flight movie or other luxuries - BE QUIET! Frontier is an economy airline helping working class go to places more often than "the big vacation"."
Pros: "The flight attendants were wonderful."
Cons: "Frontier managed to lose our seats on our return flight blaming it on mysteriously "being unchecked" in their system. This caused is quite the panic when we were asked to step aside in line as our boarding passes were not being accepted in their scanner. A supervisor came just in the knick of time to tear off a piece of paper with a written seat number on it which would then suffice as our passes to get on the plane. To top it off, they lost half our planes luggage. I can see how their prices are so low as they skimp in all other major areas."
Cons: "Flight was canceled and the best they could do was get a flight two days later. They also were only willing to give one night at a hotel even though there was two days until their next flight."
Cons: "Inbound flight from Orlando was late and passengers weren't notified. Left a hour and twenty minutes later."
Pros: "plane interior seemed clean and temperature was comfortable,"
Cons: "hidden costs, difficult to contact airline for exit row seating, original booking did not disclose $80 extra for an exit row seat, don't mind cost of food or adult beverage, but at least a glass of water or a cup of coffee would have been nice, confusion at check-in - we are not frequent fliers so better signage would have helped,"
Cons: "Seems to be always late for take off."
Cons: "As soon as the entire flight was boarded and seated we were told that we were waiting "a few minutes" for 12 passengers on a connecting flight from Seattle. This was a midnight flight and we did not pull away from the gate until after 1am. We sat on the plane for over an hour waiting for these passengers with no update from the crew. There must have been something wrong with the air conditioning, because I have never had such little air flow from the individual blower on any flight I have ever been on. It was like when they turn off the plane as passengers de-board, but that was the air temperature and air flow of the entire flight. Out of the pilots control, but we experienced the worst turbulence I have ever experienced. We were flying directly into a storm with bright lightning. Again, other than the fasten seat belt sign, there was no communication from flight attendants or crew as to what was going on. There were several times I was genuinely worried about whether the plane would level back out. This was easily the worst flight of my life."
Pros: "I got me to Indianapolis"
Cons: "Flight was late in departing, with no explanation as to why. The announcements at DIA were terrible. As other announcements were made at the same time, which made it impossible to understand. The light for my seat did not work"
Pros: "The plane was new and clean, the staff was efficient."
Cons: "The seat was really uncomfotable"
Cons: "left us sitting in our seats for an hour at 12 midnight seats were horrible the most uncomfortable in my 40 yrs of flying will never fly frontier again"
Cons: "Frontier misleads customers with a price that compares favorably with competitors while you are searching for fares. But, once you have selected the flight and already given your credit card number for payment you find out that there are extra charges each flight to choose your seat and for both checked and carry-on luggage. All food and drinks during the flight are at an extra price and the seats do no recline at all. So, my uncomfortable flight ended up being a higher price than other carriers. And finally, I have Pre-check privileges when going through security, but Frontier does not participate in the program, so I waited in very long lines. Last time."
Pros: "Simple, quick, direct"
Cons: "Pretty tight, but can't knock the price, so I imagine it is a cost of business."
Pros: "I eventually got to my final destination safely, and my luggage wasn't lost. The pilot seemed to be as frustrated as us, so it seemed like he really was trying to find us a new plane pretty frantically. Not sure if it was his idea to board and reboard us on the broken plane twice though."
Cons: "Where to start...our flight was delayed 30 minutes without them telling us why. They did tell us that if our plane wasn't ready, there was another nearby that we may be able to take. But 30 min is usually no big deal, so no one was really upset. So, they boarded us onto the plane without any communication as to the original delay. Apparently there was a computer issue, so we sat on the plane for 30 minutes and they said we could deboard because it was going to be at least another 35 minutes. After an hour and a half of waiting and no updates besides revised landing times, the tech guy left the plan, and they started boarding us again. We're all boarded and another 25 minutes goes by. Then, they come over the loud speaker and told us we either had to get a new computer or a new plane and HQ was still deciding. So, they boarded us for a second time onto a plane they knew wasn't repaired. It was the middle of the night, so they had to wake everyone up who was trying to get sleep in the airport to board us - and it was for no reason. So, they deboarded us again and told us we were going to get a new plane (the same plane I believe they said was ready 3 hours prior). So, we go to that gate, pilot goes on to check it, and they already started the evening maintenance, so it wouldn't be ready for an hour. So, they switch us to a third gate (again, middle of the night, herding us around like cattle) and we wait at the 3rd gate for another 45 minutes without a single announcement or update. We finally board the plane, take off, and land at our final destination. When we get there, our gate has obviously been taken because we're 4 hours late, so we sit on the tarmac for an additional 35 minutes before we can be assigned a gate to unload. Finally, 4.5 hours late, just in time for work with 2 hours of sleep, we arrive in the most uncomfortable plane with the most unpersonable crew who gave us little to no communication the entire time. The pilot would update us when things were at the "worst-case scenario point" and he had ot move us. Other than that, we never had any idea what was going on. The situation was bad with the plane computer being broken, but had they communicated properly, not boarded us twice on a broken plane, communicated proper timeline estimates, or even gave us better expectations, the experience would have been so much better. Don't need to fly Frontier again. These things were also poor from my first flight review: First time flying Frontier, and the plane itself is very uncomfortable. Tray tables are too small to do anything with, and the seats are very thin and hard and do not move at all. The armrests were also super uncomfortable, but when you try to move them back, they stick straight up so you can't be comfortable. The crew wasn't very personable like more popular airlines. Everyone seemed pretty unhappy to be there and talked minimally. You have to pay for your bags, food, and drink. No entertainment available to judge."
Pros: "Quick boarding process, and I love that there's no baggage fees for military."
Cons: "That drinks and snacks aren't free. Also that the flights are super early in the morning or extremely late at night."
Cons: "Had to go all the way through check in/ baggage because the tickets we printed out "was printed with bad ink". Ok yea, too bad it was printed on a Xerox mfp with the contract-issued toner. I'd know because I replaced it last. The attendant said it was common. Well, if that's common, just give me the damn ticket at check in. Make that compulsory. Duh?"
Cons: "technical faults one after other. 5 minutes became almost 3 hours. lights went out in plane too!!!"
Cons: "There are almost no space other than placing ur butt somewhere there. No space to eat. No space to turn around, no space to open a laptop."
Cons: "I didn't like the 3.5 hour mechanical delay that we had where we eventually ended up switching planes. If there was a mechanical issue, we should have switched planes an hour after the issue wasn't able to be resolved. Your stewardess with the gray hair was unpleasant as well. There were no features on this plane so the passagers had the option of just sitting there or sleeping. Not even your basic airline snacks (peanuts, crackers) were complimentary. This was very "nickel and dime" like. I also don't care for the fact that you have to pay for your carryon, which is more expensive than checking a bag."
Cons: "3 hour delay to fix the plane. Very little information was given to us, who were waiting patiently at 3 AM. Whole situation was handled very poorly."
Cons: "I took two different planes for my round trip and both Frontier airplanes had trash all over the floors."
Cons: "Seats are extremely uncomfortable. I was hurting even if my flight was only 3 hours. I was dreading the return flight. Seats don't lean back either."
Cons: "Arriving 2 hours late on an overnight flight. The baggage claim was extremely slow in spite of the fact there weren't any other planes that had landed. Plane was again extremely hot."
Cons: "The drunk guy that was talking too loud and wouldn't shut up while drinking his Jack and cokes"
Cons: "Delayed 5.5 hours"
Pros: "Flight was smooth and landed a little ahead of schedule"
Cons: "TSA would not accept the boarding pass from my phone after standing in line for 30+ minutes.. I had to go back to the airline desk and get a paper boarding pass and go through security again. I had to run to the gate and was the last passenger to board. Frontier's mobile app sucks. It is touted to make my traveling easier but when you bring it up, all it will let you do is make a reservation. If it would have worked, it may have saved me 45 minutes of TSA frustration."
Airlines flying to Indianapolis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Indianapolis
Masks required on board, masks provided on flights to Indianapolis
Social distancing seating
Middle seats unavailable to book on flights to Indianapolis
Testing for antibodies, testing for symptoms for flights to Indianapolis
Waiving of change fees. Search flexible flights to Indianapolis