8.0
Pros:Easy processCons:If it could be more affordableReviewed May 11 2021
review from![kayak]()
2.0
Pros:They would not rent us the car because we are Colorado residentsCons:Could have told us about their policy of not renting larger vehicles to Colorado residents when we reserved the car so we could have reserved a car elsewhereReviewed May 15 2020
review from![kayak]()
6.0
Pros:Best priceCons:Pick up line was really long and office was very dusty.... Was thankful they were able to fulfill our reservation as there were very few cars available.Reviewed Feb 20 2020
review from![kayak]()
10.0
Pros:Quick shuttlesCons:Snow scraper in the car. We had to ask for one.Reviewed Feb 18 2020
review from![kayak]()
2.0
Cons:The reservation had no car reserved!!!Reviewed Feb 18 2020
review from![kayak]()
5.6
Pros:The first person who assisted me was very nice and help me getting a better car for the snow so I upgraded to a 4x4 SUV my rentCons:having the car clean no with mud and dust and papers and stuff inside plus with wash fluid because at the middle of my trip from Denver to Vail I got the low wash fluid sign the first time I used it so obviously before getting to Vail I ran out of wash fluid in the middle of a snow storm which made the beginning of my trip very dangerous because of a lack of supervision from your company which delivered a car which has recently dropped at your facilities, very bad honestly.Reviewed Feb 14 2020
review from![kayak]()
2.0
Cons:I tried to cancel the reservation as there were duplicates made and all parties kept passing me off to someone else.Reviewed Feb 14 2020
review from![kayak]()
4.0
Pros:The lady who assisted us in dropping off the car was very pleasant and I appreciated that, as it was very cold and early. The shuttle to the airport was prompt and helpful.Cons:I had reserved a car for around $200 online. When I arrived (after standing in a line for over 30 minutes) I was told that I had to have an AWD vehicle by state law. I "was lucky" and they had 1 AWD vehicle left in stock. It took my total to $755. If that is the case, why even have the other vehicles available to rent in the first place? I saw plenty of people driving non-AWD rental cars and they presumably didn't get fined. I was also urged to purchase a toll pass for $9.99/day because "I would definitely go through multiple tolls". I didn't go through one toll and had to pay $69.93 for nothing. It seems like a big scam and rip off. I hope that NO ONE is taken "advantage" of like I was again.Reviewed Feb 12 2020
review from![kayak]()
7.2
Pros:Farah, who welcomed me at the counter, was very personable and professional.Cons:The car was dirty inside and out. probably due to the previous day's snowstorm. In addition, the gas tank was not full although hard to tell from the gauge. It was only obvious when refilling.Reviewed Feb 9 2020
review from![kayak]()
4.0
Pros:Not much other than the car worked fine and was availableCons:Not being snaked into a price that wasn’t real. Upon arrival I find out I “need” a 4 wheel drive. There goes an additional 100 bucks to my charge. The staff who helped me was cold and unwelcoming.Reviewed Feb 9 2020
review from![kayak]()
4.8
Pros:The process itself was fairly quick, checking the car back in was a breezeCons:The staff leaves a lot to be desired. Pushing unnecessary extras, rude when we politely declined them. All around grouchy.Reviewed Feb 6 2020
review from![kayak]()
3.6
Cons:The car was disgustingly dirty and reeked of cigarette and marijuana smoke. There was soda spilled all over the backseats. There was no windshield wiper fluid in the reservoir. They scammed me on an up charge for an SUV in the mountains to become a four-wheel-drive! I would rather walk then use advantage Rent-A-Car ever again. It reflects on you as much as on them. I would steer clear of both of you.Reviewed Feb 5 2020
review from![kayak]()